Cute nice old school pet store in downtown Burkburnett Texas. Love this place. Nice selection of…read moreBirds and Reptiles and the fish selections get better each time I go. They will special order so if you don't see what you are looking for just ask and Angie the owner operator will add to her customer shopping list.

Amazing selection of reptiles, furry creatures, birds, fish and more. Owners are very sweet and…read moretook lots of time showing us around. We got a great deal on a ball python

After in the Ruff turned out to be such a disappointment, I began going to PetSmart in Wichita…read moreFalls. GREAT EXPERIENCE!! I HIGHLY RECOMMEND ASHLYN in the Groomers @ PetSmart in W.F. * My little elderly female dog was always calm with her and she treated her with extra care knowing she was old, arthritic and prone to anxiety. * My dog's nails looked better when Ashlyn trimmed them than they ever did when anyone else did them. * She was efficient and so nice. HIGHLY HIGHLY RECOMMEND ASHLYN at PetSmart in Wichita Falls !!

Went in 20 min till close and not only was myself but I watched 4 other customers get turned town…read morefor pets and fish as a cashier pulled their drawer and said no they was not going to sell any pets because they was 20 min till close and it was too much of a process to sell fish. I told them I knew exactly where they were and was still turned down. Looks like petsmart in Wichita Falls if you come 20 min before closed they are not interested in making sales! Was told come back tomorrow. I live 2hrs from the store. I own my own business and that employee would have been terminated on the spot for turning down revenue.

I should've read the reviews for grooming before going . Do NOT get your dog groomed here. I booked…read moreonline and got a bath and grooming appointment . They asked if I wanted my dogs teeth brushed and dremeled and I said no. It took them 5 hours to do my dog , and when I got there to pick her up my bill had an " essentials " charge - which is teeth brushing and dremel. I told them I did not ask for that and he removed the charge. THEN handed me a bill with a charge for " 15 extra minutes of brushing " and a " scissors charge ". I asked for my dog to be SHAVED - what were you brushing ? The air ? He claimed my dog was matted on her stomach - which she absolutely was not. She barely has any hair on her stomach to begin with. Then I asked what the scissors charge was for- he told me that is separate from a shave - and mansplained to me that clipping them with shavers and using scissors are two different things. I asked and PAID for my dog to be groomed- so why would a scissors fee be an extra charge ?? Why would you not just add that into the price of a GROOMING ? He gave major attitude and was an awful person to be talking to. Bob is the manager of the store and took care of Everything- he was lovely and very understanding and kind . I will never have my dog groomed there again Oh also- they didn't do her ears , so I will need to do that myself

Do not EVER bring your dog here for grooming if they have long hair…read more They absolutely butchered my dog, Nugget. He's a golden retriever and the groomer told me that they'd give me they length that they usually cut golden's to. Well, they shaved him bald. His hair is choppy and his head hair is still long and not blended at all. His knees for whatever reason still have long hair. Also, there's a chunk of hair missing from his leg! I wish I could leave a photo in this review to show you how absolutely horrible his haircut was.

I got my cat Abigail here almost 2 years ago everyone was helpful. I love my cat and she is my…read morefurry companion.

I did my part by donating over 250 pounds of dry dog and cat food plus 18 cans of dog food and 5…read morelarge cans of cat food!! Facility has large area to walk dogs. Nice grounds with trees and benches.

"0" stars! Dirty Aquariums w no fish. All the cages w birds had so much poop. Not very much to…read moreoffer for anything. Both owners were there and didn't even bother to greet us the entire time we were in the store even though we say hello. Didn't care to greet us on the way out, maybe it's a skin color thing... but they greeted the other young couple that were there n even held full blown conversation while we waited to ask questions. Didn't bother to assist or check on us. The place was just dirty and not friendly at all. For a business that seems to be struggling or trying to get off the ground, you need to work on your customer service skills to EVERYONE! #DoBetter I hate having to explain to the kids why they weren't friendly.

Yikes. Where do I even start? It looks like a puppy mill in there. But instead of puppies it's…read morerodents, birds and cats. The care I see is atrocious and should be considered animal abuse. The cats I saw all looked sickly and dazed and were kept in wire cages. There were 20 birds to a small cage that's more fit for a singular bird. I saw a snake in there in a 10 gallon tank when the minimum requirement for a snake that size is 30-40 gallons. It's like keeping a grown dog in a kennel their entire life. Not to mention I saw several old sheds still in the tank, which should always be removed. The owners of this store are gross, unhygienic and have wildly improper animal care. Do better.

Knowledgeable Staff…read more My mother had a crazy flower growing in her back yard that was perplexing her to no end. We stopped by here to get some answers. A person at the register was able to help her in two seconds flat. Mystery solved. Of course I can't remember what the flower was now. I had my head in my phone. Go figure!

Just recently found this place and have brought both my dogs here. Great service and exceptional…read morehours. Give them a try

Always friendly and professional... I get my dogs nails clipped ... 5 stars! Staff is always kind…read moreto my animals!