It was our first visit at Velvet Paw Grooming for my 4-year-old chihuahua toy poodle mix. We were…read morewelcomed by Megan's 3 dogs. My dog was nervous but Megan held him and I knew immediately that she would take good care of him. He got a little feisty but Megan worked with him patiently. She dematted all the knots he had on his belly and legs. When we picked him up, he was so soft like velvet, smelled so amazing, and looked like a puppy again. I would highly recommend this place because Megan is so sweet and professional, convenient location for us in Mililani, has easy online reservation, and is reasonable with no hidden cost (like other places charge additional for shaving, de-matting, etc.) We are so happy that we found the place and will be back again. Thank you so much, Megan!

Today was my very first grooming appointment. Making the…read moreappointment was very effortless and luckily I was able to get an appointment the next day. I admit, my tiny terrier can be a bit of a challenge. But, Megan did an amazing job of bringing the cuteness back to my puppy! I'm so relieved that I've found the magic of Megan! Definitely will be scheduling a return visit again.

Wanted to try a new groomers close to me. Made an appointment more than a week in advance. Filled…read moreout and signed a couple of their forms. They then contacted me the day before asking me if I could come in the next morning instead of the 3:00 pm scheduled time. I told them I could not because I work in the morning and was starting early so I could drop my dog off at 3:00 pm. After some messaging back and forth, they ended up being able to accommodate us. I dropped off about 20 minutes early, and got a text message when grooming was complete. Lots of open parking stalls when I was there. They are able to take CC with a small service fee. I'm happy with the overall outcome and will be back when it's time again.

Happy Paws 808 are wonderful with my pomeranian. Happy Paws is professional, efficient, and does…read moregreat work on my pup. Kaycie is his groomer and he is patient with my puppy and goes the extra mile to ensure Alexander looks great and that his skin and hair are healthy, after every grooming session. I highly recommend Happy Paws for all grooming needs.

I have taken my dog to Doghouse Grooming on a routine basis for several years now and have had an…read moreamazing experience! Nancy and her team took great care of my dog and followed all guidelines for his grooming based on his health needs. I always felt confident while he was in their care and he always came home with a perfectly groomed coat. They are a great team and I would definitely recommend.

Kylan is amazing. Took great care of my neighbors dog, Pebbles. She's nervous as she doesn't have…read moremuch exposure to other dogs and going out in the community. Kylan handled her well. Highly recommend Kylan to take care of your fur baby

Went right after my lash appointment as they are both at Mililani Town Center…read more Grandpup's birthday is this weekend. Looked at the bandanas, clothes, toys and snacks. Found some items then stood in line to get the gift cards. While the cashier was ringing me up she stopped and asked, Is that rain? Sure enough. No parking stalls right outside their door. Hurriedly dashed to my car with my 5 items for Grandpup. Picking up Lunch and bank will have to wait til tomorrow. Cloudburst!!! At least accomplished 2 of the 4 errands today. I can work on her birthday card later this afternoon.

This review is exclusively for the GROOMING services only…read more I hesitated to leave my first review, but I felt that perhaps the manager ,or the public, would benefit from the feedback. Maybe I'll share my experience with corporate. From the moment I arrived, I did not feel welcomed. The groomer who I shall reference as "flower" did not smile or even say hello. I initiated communication regarding my appointment and details. There was absolutely no warmth, no greeting, not even eye contact, NOTHING but a strict transactional stare into her computer with irritation in the tone of her voice when she acknowledged my appointment. I had to request for clarification of my services since nothing was communicated back to me regarding what the groomer was intending to do. It would seem reasonable, or friendly at the very least, to communicate and confirm the services of the appointment? Upon completion of the service and retrieving my family member, I entered the service room and, yet again, the groomer didn't even bother to acknowledge my presence with a simple and courteous customer service focused greeting given a smile would have been asking of too much from this individual. With just a transactional stare into her computer, she asked "did you pay?" Perhaps making an effort to make your customers feel welcomed, acknowledged, and most importantly, appreciated, would strengthen your relationships and forgive any of your shortcomings. As we locals say "everyone knows everybody." I definitely hesitate to return to this location and will most definitely be staying away from the strong stench of this wilting flower. Outcome of grooming service: 3 star Customer services of flower: 1 star Mahalo!

My first grooming experience and my dog feels like silk. She smells so good and the trim she got…read moremade her look amazing. I would highly recommend Pono Pups. We will be using this great service again. Indy looks great! The service was fanatic. Great communication.

I la la love Pono Pups Mobile Grooming!…read more This is a service of convenience but let me tell you why it's been so beneficial for me and my pups: - Pono Pup travels to you! All they need is a driveway or designated area on the street to park. No travel fees. - The staff are so gentle and kind with your pups. Friendly towards dogs of all sizes. Please advice that pet temperament should be appropriate and in the best interest of the staff. Please be safe! - Wide variety of services offered. Nail trims, showers, cuts can all be done with Pono Pups. - REASONABLY PRICED! The prices are comparable to bigger companies and stores. I pay 30.00 per dog for nail trims and buffs not including tip. Cash or card payments accepted. - Quality services. Period. I trust Pono Pups with my dogs and that they are getting quality care every five weeks. Nails are trimmed and filed down without blood. My dogs are comfortable and cooperative. I would happily recommend this service to anyone who may have transportation issues OR anxiety issues in your pets. If you have questions just call them! Staff are so friendly and accommodating. Customer service is 10/10. Pono Pups has made receiving pet grooming care so much easier and convenient.

Has it been 4 years already?! We have been faithfully and happily going to see Yoko every month for…read morea haircut and grooming for 4 years now! That says a lot! She is so gentle and thorough! You would think our Pomeranian would hate going in every month but he absolutely loves to see his Aunty Yoko! Besides the fabulous job they do, it makes all the difference in the world to me that he feels safe, happy, and loved there. He used to shake every time I took him to a groomer, even regularly, before Clip and Dip! Now when I take him in he wags his tail so hard and scrambles out of my arms. They are really the best quality, best service, best value you can find!

Amazing place , brought my doggy Kai girl there and they did an amazing job , I would recommend…read morepeople to go here , my doggy loved it , I will guarantee bring her back

I'm officially going to SDIY ( Stop doing it yourself) when it comes to cutting my dogs nails! This…read moretasks takes me so long and causes so much stress for both me and my dog. For $15 they do nail trimming and filing- such a low price to pay for how much stress they are taking off my plate! It was so fast and my dog was so happy after. He's never happy after I clip his nails myself. It's so much shorter and smoother than I was ever to do myself. She said that her mom opened up this business 20 years ago (sorry, I forgot to catch her name!) Next time we're also going to do a teeth brushing and maybe a paw shave too. They also do ear cleaning, anal gland expressing, sanitary trimming, and face trimming. I'm so glad to have a go-to spot to take this task off my list!

Been here only twice but hope to continue coming here.First visit was for nail trimming & teeth…read morebrushing for our 3 dogs.They were friendly & honest(what would help our dogs' teeth.For both visits I love whatever/however they trimmed our dogs' nails because it never grew back "rough".Nails were smooth right after trimming/filing.

04/26/2026 @1:30pm: I just moved home and was hoping to find my boy a new groomer. I walked in and…read morechecked in and she seemed a little overwhelmed/wanting to get the day done with (we were her last client of the day). She asked me what kind of cut I wanted and I let her know I wanted a mohawk style cut and she said she didn't understand what I wanted, I then tried to show her using my dogs body and she was still confused and started getting an attitude. She told me to pick a blade size before she could proceed and I tried telling her that I wanted to first show her what I meant and she ignored it and walked away and turned off the music and then started to walk back. My mom had been with me and told me I should leave and not allow her to cut my dog. She must've overheard my mom say this because her attitude immediately shifted and she became a little bubbly and kinder. I let her know I didn't want the mohawk anymore because it seemed too difficult to communicate with her what I wanted and I would just do a trim all over and to round his face out. She then let me know typically only poodles do that cut and asked if I was sure I wanted that cut (completely unnecessary comment). I let her know he has been getting groomed and that is his typical cut when we don't do something fun/funky. I only stayed because my dog was in need of a haircut and I was already there. I really hoped the haircut would come out great since it was the same cut on his entire body and then just face shaping and she made it a point to let me know she's been a stylist for 30 years. I had to fix up the parts that were extremely uneven and I fixed behind his ears which were not groomed in the same places. She also let me know when I picked him up how much of a good boy he was for her so I'm even more confused by the uneven cutting. I will definitely not be returning and I am so disappointed by her service because the guy (Chris) who booked my appointment was so friendly and helpful.

My 65lb shepherd mix looks great after the full service groom here. They de-shedded her a bunch,…read moreher double coat is wild... shes so soft now! i'm really grateful for their attention and care. Small local business with such nice and attentive staff and convenient location in Kapolei. Will be coming back here when I can!

Dawn provided our 2 dogs a home away from home. Our dogs felt right at home quickly. Dawn texted…read morepics and communicated well, so we were self assured that they were in good hands. Her boarding fees were very reasonable and service was excellent.

From the owner: My name is Dawn and I am a Veterinary Technician and have been in the field for 30 years. I offer…read moreBoarding cats and dogs under 25 pounds, House/Petsitting, In home Technician Services (Administering fluids, nail trims, Pet pilling, bathing, ear cleaning, etc.) . Drop off Service available: Day Board, Day Board for baths, nail trims, ear cleaning, etc.

The front office staff was friendly and took the time to answer all of my questions. The first vet…read moretech we met was extremely nice and very helpful. The doctor was pleasant and gentle with our dog, which we appreciated. During our second visit, we worked with a different vet tech who was also kind and professional. It has been a while since we've had a dog, so I was a little surprised by the cost of the visit and vaccinations. I did find it helpful that they itemize the services, which allows you to see exactly what you are paying for and decide what you would like to move forward with. One difference from our previous vet is that they take the dogs to the back area to administer shots. Our last vet did everything in front of us, so that was something new for us. Overall, we were satisfied with our experience and appreciated how kind the staff was with our dog. We look forward to seeing how things continue as we bring our dog in for future visits.

They took the best care in the world of our rescue kitty Barney and he now lives a healthy life,…read moreinside, free from pain and brings us joy beyond words...all because these vets and the entire staff truly care about their pet clients and their families