I am so disappointed with scar treatment at this salon. They…read morepromised amazing result for 4 procedures for 800, but I received zero results even after 6 different procedures ... I waste 9 months to work with them .... During my last visit they said that they want to show me to their doctor, because they care, that I don't have results, and I spent time to visit them again and guess what their doctor said "that I should visit a DOCTOR". This ladies doesn't care about your time, health or money. They just smile and say they you need more and more procedures to have results.

Alex provided me with a micro-needling facial! Can't wait…read moreto see my new skin come in. Best Beauty place in Langley, came all the way from LA for this

terrible service very unprofessional…read more mini facial was a joke massage bed cold not recommend to get treatment there

This was an awesome experience. I called the day of and they were able to book me right away for…read morethe same day. I requested a swedish massage and Cindy was my masseuse. She did an amazing job and was very attentive to my needs throughout my experience. I highly recommend this place to anyone looking for a great experience!

I paid $18 plus tip for eyebrow waxing. Service was great. I was able to walk in without making an…read moreappointment. My eyebrows looked perfect and on point. Precautions were taken to prevent Covid transmission. The price was a bit on the expensive side compared to other options in the area. However, the price was comparable to what I have paid at spas. Good option if you are at the mall and in need of some eyebrow shaping.

More like 7th Hell Day Spa…read more Went in the day before our engagement photos for brow waxing so that they would be neat and tidy for the pictures. I told the lady not to change the shape or make them thinner. When she was done she exclaimed "beautiful eyebrows", she then handed me the mirror and I was shocked to find one of my eyebrows had the entire third end missing. The other eyebrow was intact, but still much too skinny for my taste. Very upsetting, I would never recommend this place.

The customer service is horrible! Not very knowledgeable and the girls look annoyed when you ask…read morethem for help. I don't know if it's just this particular location but It's brutal!

Absolutely disappointed in this Sephora location! Drove 30 min to this location (from another…read moreSephora retail store) for 2 specific products. Asked the greeter Sonya for assistance upon my arrival and showed her photos of the product I was in search of. Sonya instructed me to stand in line to check out as the products would be found there (near the register). It was a very busy in the store so I happily stood in line as instructed to look for the products MYSELF, only to find out this location doesn't carry them. Fatima at cash was great and quickly found another location that had the product in stock. When Sonya at the front was informed that the products were not carried at the location she stated "you should have showed me a photo" which I had done, and she took it upon herself to argue that I hadn't. What a complete waste of my time Sonya! I try to support storefront locations to provide jobs BUT I'm better to use my time to order online and not get called a liar when asking for help. A 30 minute drive each way to visit this specific retail store ended up in disappointment..don't even bother.

After I hinted I had never been to a spa in my life and it would be neat to try it out, the fiancé…read moretook the hint and gave me a gift certificate to Sueno Spa at the Sheraton Vancouver Guildford Hotel. The experience started with my obsessive reading of the businesses' website (yes, I can be one of those people). There, I found all the information I needed: spa treatments, packages, brief descriptions, current prices, and contact information. I was able to email and ask a few questions back and forth before I easily booked my appointment I appreciated the fact that I received an email confirmation with directions on how to access the spa (please ask front desk for a key), and tips on finding parking. My appreciation increased when I received a reminder call 24 hours before my appointment, restating the important information. Personally, I thought it was very well kept and beautiful space and fit very well with what I was looking for: a solid first-time spa experience, without over the top in luxury or aesthetics. A couple of small rooms for massages/facials separated by thick black curtains, and (from what I could see) chairs in the back for manicures and pedicures. I felt well taken care of after I mentioned this was my first time ever at a spa. I had help in picking a type of facial that would work with my skin, and the lady let me know what she was doing every step of the way. She checked in on me periodically to see if I was comfortable; I did feel so comfortable that I actually drifted in and out of sleep...probably drooled in the process. I was the only one in the spa (whether it was by design or because there was only one esthetician on that day), but it almost felt like I had my own private spa. There are a few things that are worth a cautionary mention for anyone wishing to visit. You are warned ahead of time that you will have to pay if you choose to park at the hotel or nearby street parking. (I honestly think it would be nice if spa patrons were able to park at the hotel for free or even a discount, but that is just me). Secondly, the spa is located right next to the hotel gym and swimming pool, so I did hear the kids' yelling. Personally I didn't mind that at all, and I did appreciate the spa trying to combat the sounds from the pool by playing the soothing music at a higher volume. I was so relaxed by the end of my session that the hardest part was getting up and walking back to the car! Overall, I would say that Sueno Spa is a place that meets all your needs and delivers on great value if you are able to look past the parking and hearing all the activity that is going on at the pool next door. While I am still not the type to frequent the spa, I did walk away from a great first experience, and I would not say no if the fiancé wished to gift me another gift certificate to Sueno Spa for an upcoming birthday/anniversary/holiday.

My dream come true: extra star for accepting Amex plus a surprise benefit (that's how businesses…read moreget my coveted 5 star lol). First off, a wonderful, cozy ambience inside the Guildford Sheraton hotel. Front desk super friendly in giving out the elevator access card to get to the 2nd level by the pool... Not only do they offer great facials using Eminence products -- all natural, hence the plethora of stars here -- but Loretta is super friendly, knowledgeable, think she's been in the business for over 20 years. I prefer experience over new rookies touching my face lol. So here's the surprise benefit: you get to use the pool and hot tub right next door, with an exposed roof so you really get in all the fresh air! When she mentioned that, I know I'm going to be a regular from now on ;)

spa was an 8-9 the massage therapist was a 4 out of 10…read morePoor quality massage and over priced for the service receive. The vibe was amazing and relaxing. Rejuvenating for sure. Loved the steam room and the hot rocks.

The service is always done well and the staff is beyond amazing! It's an excellent value. I would…read morehighly recommend.

Cherry went amazingly well very kind attentive sweet and beautiful although all are very kind good…read moremassage clean business

I had been going most weeks to another local spa for massages but just wanted to try somewhere…read moredifferent for a change. I decided to try out Eden Day Spa and am happy I did. Jane is amazing. She gives the most relaxing massages and tailors the session on what you like/enjoy. Jane wants you to have the best possible experience. She is intuitive and attentive. I have been seeing Jane most weekends for several months now. I am impressed with both her professionalism and attitude. I can not recommend Jane enough. Thank you Jane.

I'm very unsatisfied with the service I received at Coquitlam Medical Laser & Skincare Clinic. I…read moregot no results after 6 sessions of laser hair removal on my whole face. I wasted my money and time by getting their laser hair removal package. I even brought this up to their attention multiple times after each session but they kept blaming it on biological factors and hormonal imbalance. After going through all hormonal tests and medical exams, my doctor told me that my hormones are balanced and I am totally healthy. So the problem might be the quality of their system(machine)or the lack of staff experience. Please search more about what Clinic you choose.

I have taken two Sculpsure fat burning treatments so far. I have seen great reaults already. Staff…read moreare very professional and knowledgeable. The clinic is also vey clean.

First time getting a hair cut at Splash Hair. Nikki was my hair stylist. I showed her a picture of…read morea hair cut that I wanted. Wash, blowdry and cut is $45 plus tax. Not bad. I didn't want to drive to Vancouver and so I went on online and found Splash. Nikki did a good job with my hair. She made some slight adjustment to it and she explained to me why before she started. She is very good with her job. The place is clean and location is not bad. The best part is that there are plenty of free parking. They are somewhat hidden. They are located beside one of the T&T entrance tucked away.

Customer Service: 5/5 Location: 5/5…read moreCleanliness/Covid Protocols: 5/5 Handicap Friendly: 4/5 My girlfriend decided on a whim she wanted to dye her hair red and we began searching Taiwanese hair salons in Burnaby. Splash came up and we called them to see if they had any availability. Right away they were able to fit her in. I'm not saying that will always be the case, but they did squish her in between some other appointments and made it happen, which really made our day! The owner is extremely friendly and professional; their covid protocol is great and he did ask me to leave a few times because they were at capacity and I was just a guest (which I totally don't mind because I respect their adherence to the rules). Watching them interact with us and other customers, you can tell they treat everyone with the same curiosity, respect, and thoroughness. They are great at what they do, friendly, and accommodating. My girlfriend's request was met positively despite it's complexity; I have definitely gone to other salons who tell you they're busy when they don't want to deal with you. Their location is great for wheelchairs and there is tons of parking nearby.