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    Payless Optical

    4.8 (95 reviews)
    Open 10:00 am - 5:30 pm

    Services - Payless Optical

    Eyewear fitting

    Payless Optical Photos

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    Reviews With Photos - Payless Optical

    1950 glasses I bought at flea market and Felix replaced the lenses.
    Carla Catalina L.

    If you have vintage frames, Felix is great. I contacted him through email and was very responsive. He advised me where I can I get my eye exam, he replaced the lenses for my vintage 1950 glasses, cleaned them, and he was very accommodating when I asked if he can adjust the fit of my glasses after I left his shop. I will be returning back to him in the future.

    Felix and his infectious smile!

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    13 years ago

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    5 years ago

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    Felix S.

    Thank you very much Charles for your review! I really appreciate it!

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    8 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    Felix S.

    Thank you very much Rhonda for your review! Glad I was able to help!

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    9 years ago

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    6 years ago

    A great local independent business! If you have vintage eyeglass frames and need corrected lenses , this the place to go.We have a

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    Felix S.

    Thank you Carleen for your review! I really appreciate it!

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    8 years ago

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    8 years ago

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    19 years ago

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    9 years ago

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    12 years ago

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    12 years ago

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    11 years ago

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    11 years ago

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    13 years ago

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    11 years ago

    I twisted my frame and stripped the screws, 5 minutes and $20 later they were like new.

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    9 years ago

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    Felix S.

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    11 years ago

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    10 years ago

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    13 years ago

    This is a very nice place, I have been going there to get my contacts for about five years. Nice service, good prices.......

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    11 years ago

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    Felix S.

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    14 years ago

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    9 years ago

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    8 years ago

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    Felix S.

    Thank you very much Brian!

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    13 years ago

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    11 years ago

    I arrived at 10:30 with my prescription in hand and had my new glasses by 11:45. No attempt to upsell. Just great service. $100. Thanks!

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    10 years ago

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    12 years ago

    The best place in SF for glasses and repairs! Support small businesses like this one!

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    12 years ago

    Dropped in for a quick repair. Fast, good work, reasonable price. Parking O.K. midday on Capp St. Recommended.

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    9 years ago

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    8 years ago

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    10 years ago

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    8 years ago

    Mr. Shrayber fixed the broken band on my frameless titanium frames on the spot at a great price.

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    14 years ago

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    Page 2 of 3

    Ask the Community - Payless Optical

    How much did you charge from the temples of the glasses?

    Hi Andres! Providing that the hinges on your frame are good and I would be able to find a pair of arms that would fit on your frame, the charge for the pair of temples would… Read more

    The hinge of the arms broke. Do you have replacements for the arms or any frames?

    Hi Jimmy! Yes, we can either repair or replace your broken frame. Thank you for your inquiry!

    Part of the frame broke. Can you silver solder the frame to repair it?

    Hi John! We would have to send your frame to our lab to get soldered, it would take about one to two weeks and the charge would be $100. Or you can try any local jeweler!… Read more

    Hi how much would it cost for a eye exam for contact?

    Sorry, we don't do exams, we don't have doctors. We just sell eyeglasses and contact lenses so you would have to bring your prescription from another doctor! Thank you for… Read more

    Hi - can you buff out or fix a sunglass lens that has a small scratch or does the lens have to be fully replaced?

    Hi Emily! Scratches can not be buffed out. The lens has to be replaced!

    Do they do same day service?

    Hi Diana! Yes, we have one hour service on basic single vision plastic lenses if we have your Rx lenses in stock with a full plastic or metal frame.… Read more

    Are you able to offer same day glasses?

    Hi Diana! Yes, we have 1 hour service on basic single vision clear lenses only, provided we have the lenses in stock.

    Hello, I have a difficult prescription with -13.00 in one eye and -12.50 in the other... I need progressives with +1.00 on both. Is this something you could handle? I have…

    Hello Michael! Yes, we can make progressive lenses with your power! You will need to come in with your prescription, so we can take all the necessary measurements!… Read more

    Hello, can you remove prescription lenses from a full frame? I have to return the frames for a replacement and they've asked me to remove the lenses before sending in the frames. Thank you!

    Hi Keyur! Yes, we can take the lenses out of your frame. Thank you for your inquiry!

    Do you repaint glasses?

    Hi Ann! No, we do not repaint glasses.

    Do you make progressive lenses that also adjust for sunlight etc? Thank you. - Katherine

    Hi Katherine! Yes, we can make you progressive lenses that also adjust for sunlight. They are called transitions.… Read more

    Hi, I have a question, I already have the frame but I need my lenses to be prescription, can I do it here and how much will it cost?

    Hi Jessica! Yes, you can bring your frame here and we can put prescription lenses into your frame. The price will start at $80 a pair for clear plastic single vision lenses… Read more

    One of my lenses fell from my glasses as well as a screw, would you be able to fix it and how much would it be?

    Hi Adelina! Yes, I should be able to fix that for you. If it’s just a screw that needs to be replaced, it will be $5. Thank you!

    Can you put anti glare coating on existing lenses (age = 1 year, condition = like new)?

    Hi Brian! Yes we can!

    Can you replace a scratched lens on sunglasses?

    Hi Desi! Yes we can in most cases! It would be best if you could bring them in so I can take a… Read more

    Do you sell color contacts without a prescription just for cosmetic use?

    Yes, we do. With prescription only.

    What is the total cost for eye examination and a pair of plastic lenses?

    Hi Vy! Sorry, we don't do exams. Clear plastic single vision lenses start at $80 a pair.

    The string on my semi rimless glasses broke. Can they replace/fix it?

    Hi Timothy! Yes, we can replace and fix the string (fish line) on semi-rimless frames in house, takes about 5 minutes.

    Can they make new lenses for old frames?

    Yes we can. Any kind of material for lenses - Glass, plastic, polycarbonate, Trivex, polarized, transitions, tinted, photochromatic, single vision, bifocals, trifocals, progressives. In house we can make clear plastic or glass lenses only. Any… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Payless Optical

    Felix is also a Craftsman so if you need a repair there is a good chance he can assist you at a fair price.

    Mentioned in 43 reviews

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    Eyes On You Optometry

    Eyes On You Optometry

    4.3
    (176 reviews)
    1.1 mi
    $$
    Certified professionals
    Offers payment plans

    Sadly, we didn't have the best experience…read more Came here with my partner. He needed new glasses since his previous pair was old and falling apart. We were able to find a nice pair here (costly but that was ok), and got an updated eye test/prescription. Unfortunately, after a couple of days they were causing headaches and eye pain. He decided to continue to wear them since they were knee and maybe needed to get used to it. Still nothing. Called the store, and got seen. The primary doctor there made some adjustments, and took them back. Same thing, they resulted in pain/headaches. The dr felt careless and not very understanding, let alone interested in getting this right. Not returning given the lack of care and professionalism around this. We thought we'd find our new neighborhood eye glass shop too, but that was a fail.

    Nice selection of eyewear by top designers. Prices are competitive but shop around if you can and…read moremake sure you know what you want. Also, whatever you are quoted, get it in writing with specifics as to frame and lens material, etc because my experience was to have the price bumped higher.. surprise!...on my return to actually complete the purchase. It was still lower than what I was quoted elsewhere but haggling and negotiating for the original price quoted is annoying to say the least. Other than that, my new glasses with a frame by Masunaga are great!

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    Eyes On You Optometry
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    Our reception desk
    See Saw Seen

    See Saw Seen

    5.0
    (545 reviews)
    1.5 mi
    $

    First visit here and I was really impressed. The whole staff was warm and welcoming and Dr. Yuen…read moretook her time with me and explained everything clearly. Will definitely be coming back.

    My partner and I love Dr Jenny at See Saw Seen!…read more Facility: Comfortable, spacious, clean, well lit. Gorgeous showroom selection of their own line of glasses, and they don't pressure you to buy. Location: lovely Hayes Valley with some free street parking and lots of options to eat/shop after Technology: I used to think state of the art equipment didn't matter for a routine eye exam, but it makes for a more comfortable experience, helps establish baseline images, and identify things otherwise easily missed so you can monitor Service: Easy check in and check out process at the front Appointments: Love the ease of scheduling appointments online and easy to get a hold of on the phone. Appointments are on time with plenty of time to ask lots of questions (which is encouraged). Saturday appointments are much appreciated. Dr: Supportive, friendly, calm demeanor, comprehensive and extremely detailed, takes a lot of notes to build a comprehensive file, good at explaining concepts and very patient Emergency: I had a tiny stray piece of velcro fly into my eye and I freaked out about it because I couldn't find the velcro. It was totally fine like she suspected but I super appreciate she squeezed me in same day to calm my nerves.

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    Did you know you can control the progression of nearsightedness?  Learn more what See.Saw.Seen and Johnson & Johnson Orth-K can do
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    Optical Underground

    Optical Underground

    4.4
    (289 reviews)
    1.4 mi
    $$

    I had just started wearing glasses within the last six months, so I honestly had no idea what I was…read moredoing when it came to getting lenses -- especially for a pair of smart-ish glasses that can play music and take calls. Luckily, I found Optical Underground, and they made the whole process easy. They knew right away that there is more than one kind of office progressive lens, and when the wrong lenses were sent, they didn't just hand them over and send me on my way. Instead, they told me immediately and ordered the correct replacements. The quality was clearly much better than the cheap online glasses I had started with, and once I realized the original lenses weren't right for me, I found another pair of the same frames and they swapped in the correct lenses without any hassle. The staff was knowledgeable, quick, friendly, professional, and open late, with great prices and high-quality lenses. If you have smart glasses and aren't sure how to get lenses for them, I'd definitely recommend checking them out.

    OPTICAL UNDERGROUND at 333 Linden Street is in a Little throughway alley in Hayes Valley that…read moreoffers an eclectic and affordable selection of eyewear. You're welcomed on entering the shop and given plenty of room to browse. I did a once over, staff was helpful with questions, Their pricing for prescription lenses is pretty competitive. Apparently quite a few people have their optical eyeglass prescription loaded on their phone. Not so for me. Their frames are unique, fashionably pleasing but can be limited in quantity. So I bought an eyeglass frame that caught my attention and will plan to return to have it fitted with my prescription. Really happy to find a new source for fashion forward eyeglass frames!

    Photos
    Outside our shop in Linden alley.
    Outside our shop in Linden alley.
    Closing early Nov 3 for a First Dibs event.
    Closing early Nov 3 for a First Dibs event.
    The Optical Underground team!

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    Costco Optical

    Costco Optical

    2.9
    (85 reviews)
    1.0 mi

    Yes, it's Costco Optical, so the pace can feel a bit fast, like most big retail environments. That…read moresaid, the doctors use excellent technology and see a high volume of patients, which shows in their efficiency and experience. They were incredibly patient with my daughter as she learned to put in contacts for the first time. She spent nearly an hour trying, and when she needed to come back the next day to try again, they were just as supportive. Lens prices were better than 1-800-Contacts, which was a nice bonus. As for the glasses, my daughter wasn't thrilled about the selection, but what 14-year-old is ever excited about wearing glasses?

    My mom and I had mixed experiences at Costco Optometry. On the positive side, my mom really liked…read morethe optometrist and felt he was more thorough and attentive than the doctors she has seen at Kaiser. The doctor was professional, knowledgeable, and made a great impression. However, the optometry office itself seemed somewhat disorganized and cluttered. Most of the staff were friendly, helpful, and patient, but one staff member was noticeably unfriendly and very strict about requiring people to join the waitlist before being helped. He is a white, red haired with glasses, plaid shirt. Very rude to me. What was particularly frustrating is that the waitlist process relies on a QR code with instructions in English. I often see older customers who may not be comfortable using smartphones, and others whose first language is not English. After many years of coming to this location, this was the first time anyone had told me I needed to sign up on a waitlist. I made a mistake. Sue me. Overall, the quality of care from the doctor was excellent, but the office could improve its organization and make the check-in and waitlist process more accessible and customer-friendly.

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    OPT Optometric

    OPT Optometric

    4.6
    (190 reviews)
    0.5 mi
    $$$

    Tihis review is long overdue. Unforuntaley, one of my coworkers recommended this store to me and I…read morethought it would be great becasue it was a few blocks away from work. I bought a pair of $800 dollar OPT glasses that I can't wear. I went to the store 10-15 times in an attempt to get glasses that I could wear. First the order was lost, I tried to cancel the order but was pressured into keeping the order. Then the wrong lens were put in, and the frame was way to big for my head (frame too heavy for tiny wire arms), etc. The list is long. Countless adjustments and hours spent at the store. None of the glasses really fit my small head and so I settled on a pair of glasses that were medicore in style and comfort. They talked me into adding nose pads so that the glasses would fit my face. Buyer beware, glasses are non refundable. Once the staff add nose pads or make changes to the glasses so that you can actually wear them, they are non refundable. The first staff person I dealt with Allen was horrific. Pushed the most epensive glasses that did not fit me nor were they ever going to fit me. He tried to curl the wires around my ears which was so uncomfortable I couldn't wear the glasses. Talked about the limited ediciton and how the glasses were from France. Oh, and I could resell them. He also pretended to not recognzie me when I came back several times for adjustments and finally a new pair of glasses. One of the staff told me that no one could wear the glasses Allen sold me becasue the frames were too heavy. I have had amazing cutomer service at Target's Optical store. The glasses aren't fancy but the frames are comfortable, returnable and I can buy insurance which protects them when or if they break or become damaged. More expensive doesn't equal better customer service here.

    Todd is AMAZING. He is the only person you will ever want helping you pick out glasses. I receive…read moreso many compliments about my glasses, and it is all because of Todd!!!

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    Payless Optical - opticians - Updated July 2026

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