Seriously super happy with Christian's customer service! We're opening a new office in Austin and…read moreneeded specific equipment. We've never been to Altex until this visit when we saw the sign from the freeway and decided to check out what the store had to offer. We walked in looking for a specific firewall, and Christian helped us find everything that we needed in the store. We didn't grab a cart when we arrived, but grabbed so much equipment that Christian helped us carry the hardware and set it aside for us at the checkout counter. We needed him to walk all around the store and show us where to locate specific parts. It was great! They had everything that we needed. Also, when our ride didn't park in the correct parking lot, Christian walked outside with us helping us carry the heavy boxes. He was so nice and helpful!!

Just wanted to say how helpful Alvin and the other sales reps were in helping put the parts…read moretogether for my new gaming rig. Everything went as planned....everything matched up and worked first time. They were quick and accurate to answer all my technical questions. Great job guys! Steve S.

Just got off the phone with such a lovely and friendly gentleman. Unfortunately my TV can't be…read morefixed but he offered helpful advice for filing my insurance claim. Excellent customer service :)

Bond's TV did an excellent job figuring out what we needed, where it should go, and installing…read moreeverything. My husband was thinking a certain type of equipment and David Bond explained options that were so much better. We had a difficult electrical placement in a few rooms and David was able to figure it all out to have a seamless installation. The crew to install was exceptional. Bond was timely, reliable, easy to work with, and came in on our budget. We did 4 TVs, sound system, media room, and several other items. All perfect position and installation. Thank you Bond TV for getting ups up and running beautifully.

This is a GREAT Target. So great, that I came here twice today…read more With gratitude, Scott

The most recent incident involving the costumes speaks volumes about the judgment and overall…read moreconsciousness of the headquarters management team. You can investigate this matter as thoroughly as you wish, but the incident itself raises serious concerns about the organization's standards of judgment, marketing, public relations, and ethics. These are not issues that should be dismissed as simply a misunderstanding or isolated incident. They reflect on the level of awareness and oversight within the organization's leadership. It is also important to consider whether this type of decision-making and lack of awareness is contributing to the company's declining or regressing revenue. When an organization loses sight of how its actions are perceived by the public, customers, and the broader community, there can be significant consequences for its reputation, customer confidence, and ultimately its financial performance. Quite frankly, I am shaking my head at the level of poor judgment demonstrated throughout this process. A situation of this nature should have been recognized and addressed before it ever reached the stores.

We stopped by Best Buy to look for new cases for our iPhone. The staff member that helped us was…read morevery knowledgeable and recommended the perfect case. They only have one in stock so he ordered a second one for us online that was delivered within two days. Bonus: the case is on sale! Definitely good value for money. The store is very well organized and always clean. Anytime I have visited this location. The staff has been helpful and knowledgeable.

I needed to replace my phone charger for my car. Walking in, after being asked why I was there, I…read morewas directed to the right area. That was fine. But I thought I was clear when I explained what I was replacing. The salesperson kept trying to sell me charging items that were not for my car. Very frustrating. I know what I wanted! Once this was solved I was promptly walked to the register. Um, maybe I wanted to look around? Didn't matter. I wasn't given a choice. Clearly my time in the store was over. This was not a good experience.

I brought in a device for repair, and it was very speedy, there was clear communication, and they…read morehad good prices. My device was uncommon (old 2DS) so there was some minor mistakes on reassembly, but it was easy to fix at home and only because my device is uncommon (lots of repair shops near me don't work on them!) Would come back.

I needed to change my battery which I bought for $25 on Amazon for my HP Envy. Seemed like a pretty…read moresimple and cheap solution as I'm not ready to buy a new laptop yet. Welp, I unscrewed all the visible screws on the bottom of the laptop but the base would not come off, so I pried it off.....which was a bad idea. Once I got it off, a few things naturally came loose, one piece even snapped in half, now I was in trouble. For all you HP users that don't know this, there are HIDDEN screws under the lower rubber piece. I tried to put everything back together but now my laptop wasn't reading the Boot Drive. Enter Star Electronics, I found them on google and they are literally half a mile from me. All the reviews about their service and prices are accurate! I was lucky enough to he helped by Ramazan, who told me he'd do his best to recover my Hard Drive for $80 (a brand new hard drive was only $40 more). My laptop is my life, and I was very nervous about a self inflicted fatal error. Thankfully Ramazan was able to recover my hard drive and got me my laptop back good as new in about 5 hours!! Highly recommend them for any electronic repair, their shop in the Lakeline Mall is really nice too! Thank you Star Electronics you saved the day!

Whetsone is one of the few Harbeth speaker dealers in Texas so I drove down from Dallas just to…read morehear some. The owner, Brian, was very patient and spent almost 2.5 hours with me. Yes, it is recommended to make an appointment. But this isn't like dropping by local electronics big box store. If you're in the market for the type of equipment Brian sells, audition appointments are very much the norm. And, it's not like its a pain to set up the appointment. Brian was super responsive in our communications. I've been to many audiophile shops throughout my 20+ years in the hobby. Brian, runs one of the best. It's a relatively small shop and just runs it himself, so he doesn't carry a ton of options. But the main reason for that is that he has carefully curated a list of offerings he know will make you a happy based on his decades of experience in the industry. I'm pretty confident I would be happy with just about anything he sells out of his store. He's super approachable and isn't belittling or snobby like many audiophile sales people tend to be - he actually makes it fun to shop for audiophile equipment. He's also very patient and not pushy at all. Just a great experience. Super happy I made the trip down to Austin to visit Brian's shop and will definitely be spending my audiophile budget with Brian from now on.

I've been loitering around Whetstone Audio for a couple years. Brian is very helpful and has a lot…read moreof obscure, extra cool gear. I've bought a Dynavector phono cartridge and Devore Fidelity speakers from him. He really takes good care of his customers. First rate experiences. Highly recommended. A+

Lots of small treasures and books make this an interesting place to visit. It is a tiny shop that…read moreservices all ham radio users.