I received a recommendation to use Stan to redo my backstairs and landing with composite and…read moremaintenance free materials. Stan came over, saw my situation and right away knew exactly what I want. He saw that it was very narrow and said he can make it a little wider. While he was there, I mentioned that I want to have my foundation wall finished with stucco. He told me he has a guy who can do that too. Well, I got a couple of other quotes from others and I knew after that Stan was the right guy for the job. His numbers are very reasonable and I can tell he knew what he was doing. Stan has a great crew who showed up early and worked professionally. Good guys! The stairs, landing and the masonry work came out perfect!

Stan was amazing to work with, he was very responsive, easy to communicate with, and understood…read morewhat we were looking for. His crew was great, very efficient, professional and did an excellent job from start to finish, including a super clean up at the end.

Working with Masonworks has been a roller coaster. They are very, very good at the masonry aspect,…read morebut we had a negative experience with everything outside of the excellent stone walls and patio they built for us. They have built beautiful flat stone walls for us in our front and back yards. We were very impressed with them after the first job they did for us in our front yard a few years ago, so we did not even look at other companies when we wanted to spruce up our backyard this year. The garden walls they built in the backyard were once again beautiful. However, as a gardener, I was disappointed and frustrated by the following things: - Our contract included 50/50 loam compost for the new garden beds. During the job, we caught them filling the beds with the grass they had pulled up from our old lawn and asked them to stop doing that. - When I went to start planting, I found that the garden beds had only a layer of new soil but that my shovel quickly hit a lot of big rocks and uncovered old soil, debris, and trash. - They completely trampled and destroyed my established perennial garden, which was located in a garden bed above where the new beds were built. They also broke several pavers in a little garden path I had and removed them without replacing them. - They recommended microclover for my lawn and seeded it for us as part of the contract, but it grew in quite spotty despite us maintaining it properly with daily waterings. I contacted them about the first issue and their initial response was to tell me that the stones I was finding were part of the wall construction - this was not the case. They had someone come out to take a look and concluded that the soil did need to be replaced, which they finally did. It is much better now, though I still have found some large stones in it. However, in the process of solving that issue, they caused the second one - many of the perennials that my mother and I had worked to plant over the past four years were totally destroyed. They offered me a credit to compensate for the loss, or the option to have them reinstall new flowers, but by that point I just didn't want them near my garden anymore so accepted the credit. I didn't bother contacting them about the spotty lawn - I threw down some grass seeds yesterday to try and fill in the gaps. While I appreciated that they did eventually take steps to resolve the issues, I found it quite frustrating to have to keep reaching out just to get them to do what they really should have done in the first place. They never did a final walkthrough as I've seen other contractors do. No apology for destroying my garden. They have a Benjamin Franklin quote, "The bitterness of poor quality remains long after the sweetness of low price is forgotten" - I definitely felt some of that bitterness throughout this process. My conclusion is that they are really excellent masons but do not understand or respect gardens. If you hire them, be prepared to have to deal with that.

Fantastic experience with Junior and Bruno at Masonworks. On time, on budget and great outcome!…read more Highly recommend.

Very good customer service. They did exactly what we talked about. Aylton had to come out twice…read morebecause I thought we needed the perimeter larger. I would totally recommend this firm. The installers, listened and told me that they would have to take some ferns out for the fence to work. They were correct...

We had great difficulty with customer service re: Boston Iron Group. FYI, it wasn't mentioned…read moreduring our initial estimate, but it's standard for them to complete painting touch up on site when they deliver your railing. I questioned the workers doing this as it was about to rain, but they assured me that it would be fine. We had a downpour within one hour of them painting and sure enough, the paint job suffered. I had to contact Aylton, the owner, repeatedly for 6 weeks before the painting was finally touched up. There were many weather days when painting was not an option, but the company didn't try to fulfill their promise of correcting things in a timely manner or without my constant reminding. I recommend looking elsewhere for your railing needs.

Amazing work. They were fast, responsive,and did a great job. The railing for our front stoop is…read moreexactly what we wanted- highly recommend!

Designed our front entrance railings like we wanted and responsive with clear written explanations.read more

O'Brien home improvement was unbelievable! Tom came out on Thursday to give us an estimate on a…read moreprivacy panel and picket fence in our backyard, he got back to me with a number that worked within 24 hours and started the job a few days later, they worked fast and efficient. The fence was up within two days. Supplies were tough to get because of covid and he went above and beyond to get the materials for the job, going to many stores in several towns. Our fence looks beautiful we are so happy with the work. It's so nice to have a fenced in yard. We will definitely be hiring O'Brien improvements in the future again!

From the owner: I will always give my guidance and knowledge to help my clients with there needs, ideas and there…read morebudgets. I always put the clients needs first and offer a variety of top-quality services and plans.