5 Stars -- Great customer service, but GET EVERYTHING IN WRITING I recently had my 2011 Toyota Corolla S worked on at PC Auto Body Shop. Overall, I'm giving them 5 stars because of their customer service, willingness to work with me, and effort to make sure I ultimately left satisfied. However, there are definitely some things potential customers should know. My work included front/rear bumper repair & refinish, roof prep & repaint, front grille replacement, and headlight restoration. Vitor and I negotiated the final price to $2,875 including tax and credit card fees. The repair process took longer than expected. My car was initially at the shop July 27-31, but the rear bumper couldn't be completed because some parts hadn't arrived. I picked it up so I could continue driving for Uber, then brought it back August 11. That visit also couldn't be completed, so I dropped it off again at 3 PM and picked it up August 12 at 11 AM. The first July 27-31 delay didn't bother me because that was the original timeframe. The additional August 11-12 visit was more inconvenient because I drive Uber for income, so additional time without my car meant lost earning opportunities. There were also several issues along the way. The front grille I provided fell off the same day I picked up the car, even though I had specifically reminded Vitor before pickup to make sure it was secured because the grille had a history of falling off. There was also a spot on the front bumper that hadn't been secured properly, a loose piece around the inside of the trunk, black marks on the interior sunroof shade, and some hesitation regarding rideshare transportation during the additional visits. However, this is where I give PC Auto Body Shop significant credit. All of these issues were ultimately taken care of. Vitor was willing to listen and work with me whenever I brought something to his attention. There were several times when I had to remind him of something we had previously discussed or agreed upon. Once I showed him our messages, he generally acknowledged that I was right and said he would take care of it. He repeatedly made it clear that he didn't want me to leave unhappy. When the grille fell off, Vitor immediately offered to order a replacement at no additional cost and had his mechanic manager personally handle it. He also addressed the other issues I brought up. They also did some things I genuinely appreciated that weren't necessarily required. They painted the back side of my trunk lid even though it wasn't part of the original service, and they cleaned my carpet and the outside of my tires without me asking. Those extras made me feel like they were trying to take care of the whole car. One thing potential customers should know is that my Corolla is 15 years old, and the shop used screws/fasteners in some areas of the front and rear bumpers to keep them securely attached. If you expect every repair to look exactly like the original factory installation, especially underneath or in hidden areas, you may not like this approach. I'll attach pictures to show what I mean. Personally, I'm okay with it. My priority with a 15-year-old daily driver is that the bumpers stay securely attached and look clean from normal viewing angles. For my car, I'm satisfied with the result. Someone with a newer vehicle or who is extremely particular about factory-original repair methods may feel differently. My biggest recommendation: GET EVERYTHING IN WRITING. Vitor is approachable and easy to talk to, but there were several occasions where I had to remind him about previous agreements. He wasn't defensive when reminded, and he generally honored what we had agreed on, but I learned that it's much better to have every promise, price, included service, warranty, and special arrangement documented rather than relying on verbal conversations. The same applies to transportation. Because of the additional visits, I needed rideshare transportation. The shop initially hesitated to provide it, but after I explained that the additional transportation needs were caused by the repair delays and showed our written agreement, they ultimately provided the rideshare. On the final day, there was another misunderstanding with a coworker about an Uber pickup. I showed the written proof of Vitor's promise, and the issue was resolved. So, would I recommend PC Auto Body Shop? Yes. I'm giving 5 stars not because everything went perfectly--it definitely didn't--but because when problems came up, Vitor was willing to listen, negotiate, correct them, and make sure I ultimately left satisfied. For my 15-year-old Corolla, I'm happy with the final result and appreciate the effort Vitor and his team put into getting everything taken care of. read more

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(honestly, more than 5 stars!) This is the third time I've brought my car here, and every single experience has been amazing. The team is always incredibly kind, professional, and honest. As a woman, I really value places where I feel respected and not taken advantage of -- unfortunately, that's not always the case everywhere. But here, I've always been treated with fairness, transparency, and genuine care. They take the time to explain everything, never try to upsell unnecessarily, and their prices are always fair and reasonable, which I truly appreciate. This is truly the only place I trust with my car, no questions asked. I recommend them with my eyes closed! read more

After two terrible experiences at other paint and detailing shops, I was honestly nervous about trusting another place with my car. Paulo and Marlon at PC Auto Body Shop completely changed that. They were professional, honest, and the quality of their work was outstanding. My Dodge Challenger looks brand new again. Thank you for the amazing work -- you've definitely earned a very picky new customer! read more

Pc Auto Body Shop - Body Shops Near Me - Santa Clara, California

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I came in so they can fix/re-thread my rear license plate as it was hanging on by one screw. They made the process quick and easy. Everyone there was very nice and made this process quick and easy. Would highly recommend giving this place a chance. Will forsure be coming back for maintenance! read more

Five stars for PC Autobody! After an unfortunate self-induced incident (the lower front driver's side air dam and bumper hit the threshold of my tiny condo garage while angling my car in), I tried a new-to-me feature of Yelp: "Projects." After having submitted details through the app I soon had multiple responses from local auto body shops. PC Autobody was the first to respond and quoted a very reasonable price. I visited them and accepted their offer to repair the damage. They did an excellent job repairing the dent and scratch damage on my vehicle's front lower bumper and air dam. The service was fast, the staff was very friendly and responsive, and the work was very reasonably priced. My car looks great! If you need reliable, professional body work, look no further. read more

Pc Auto Body Shop - After PC Autobody repairs and paint match. - Body Shops Near Me - Santa Clara, California

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Had a minor fender on my leased 2023 VW ID4. The front bumper, right body section, tire rim and more needed to be replaced. I told them I wanted it perfect since we have to return the lease next year. 4 weeks from start to finish, I got the car back and it is immaculate. Can't even tell what was replaced. Overall communication was excellent. Pricing was excellent and overall experience was 5 stars! Thanks guys! read more

I dropped my bike while unloading the bike during track day and needed to repair a small dent on the tank of my limited edition motorcycle. I ended up going with PC Auto Body Shop because they were one of the only two shops that offered motorcycle services. What stood out the most was their customer service. The communication was transparent and clear from the start. The shop was also very flexible with my schedule and offered a very reasonable price. Not only were they able to repair the tank back to its original condition, but they even went out of their way to source the OEM decals for me after I couldn't find the correct ones myself. Overall, I'm extremely satisfied with the quality of their work and the level of care they showed throughout the process. If you're looking for a trustworthy shop that does great work and truly cares about their customers, I highly recommend them. read more

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High value at a very affordable costs! PC Auto Body did an amazing job with my car that was deemed a total wreck by other shops. They accepted the car and it turned out phenomenal. My car ended up looking brand new at the end. Highly recommended read more

Had my 2015 Lexus is 250 serviced here for diffuser and gas cap replacement. This shit failed miserably on both installations. The gas cap barely opens sometimes after hitting it over and over and over again lmao. Also my diffuser hits my exhaust so badly they're so close together the shop didn't mount the diffuser right AT ALL. Quite literally a laughing joke of the Bay Area for a shop. Don't take your car here if you care about quality and precision because they'll skip past every little step they can to save money and get you out of that door like cattle. Do it yourself. read more

They help me to install my splitter. Super clean and tight. Very good price. They're so friendly. I'll for sure come back in the future. read more

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Great low price on GMC side runner install, and fast and great work with installation. i had my side steps, just needed them installed. Camila the office lady, gave me the best quote for installation. show up at 9:30 am the next day and was out the door with new sidesteps before 11am. CALL HER FOR THE BEST LOW QUOTE AND SAVE MONEY. read more

Pc Auto Body Shop - CAMILA THE QUOTE LADY AND OFFICE MANAGER,AND INSTALLER - Body Shops Near Me - Santa Clara, California

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Excellent craftsmanship was found here at PC. My point of contact was Camila, I am a new customer here and have already sent in a few cars. I have worked with many body shops in the past and PC Auto Body receives a top approval rating from me. PC will be first on my mind for any incoming projects, whereit be restoration, JDM or Euro. read more

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I am very impressed. We shopped around for high quality work and affordable rates. As soon as we entered the body shop and received a quick quote, we knew our car was in good hands. The cherry on top was the excellent customer service. Camila and the other workers were very professional and kind from the moment the quote was provided to pick up. Our RAV4 looks amazing, like a new car again! I recommend the polish! This shop is number 1 on our list for so many reason. read more

Pc Auto Body Shop - Damage - Body Shops Near Me - Santa Clara, California

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my Honda SUV was hit on the driver seat area, the door needs to be replaced. I contacted 10+ body shops in Santa Clara / San Jose area, among them PC Auto is the largest but quoted the lowest price. They did the job very fast and professional, and provided additional services for free, such as clean the front lights which other body shops usually quote $60-$80.. really great place for the lowest cost and professional service and super nice employees there. read more

Walked in to install the bottom engine splash shield. Fast, professional, and great price! Will visit again for oil change and other maintenance. Highly recommended. read more

I had my Tesla bumper accident repair (no body or structure damage) done by then. I know this may not be big work but I actually visited the shop to understand their work after receiving some quote or responses from other shops online which I were not convinced. When I talked to them in the shop, they showed my the work and craftsmanship, I was pretty convinced. They gave me pretty good price considering I am trying them the very first time. The communication is straightforward and the result looks good and they took good care of the car. I would recommend them and let them take time to do the right work! read more

Prompt and good quality service. My car looks brand new after a bad collision. Very prompt in answering any questions and working with tough insurance companies. read more

Great service on auto repair with a very reasonable price. Highly recommended this auto body shop.