This guy is great. Fixed my laptop just in time to get it updated & ready for work the next day…read more Then I contacted him a second time for my desktop & completely refurbished my desktop top to a "brand new" desktop as of I had gotten it out of the store. He also updated it since was older & left me with some cool information in a separate file. if I could he'd have a 6star rating. This is my guy for any computer issues I have in the future. No doubt!

Well the term "Geek-In-A-Box" comes to mind! LOL Just kidding…read more This is an amazing person who handles almost anything you can think of computer related. If anything happens to your computer or you just simply need extra security on it give him a call. He is wonderful at figuring out what your computer needs. My computer simply had a mind of it's own and was protesting the Internet. He gave it a good wake up call and voila, my computer works!!! I have absolutely no computer knowledge and he broke down the things I needed to know in lay mans terms!!! That makes me feel so much better and less like an idiot. I absolutely hate tech guys that try to appear smarter than you. The rates are very reasonable. You can call to make an appointment and he will visit your home or business. You can also drop off your hardware. So the next time you use your computer for a coaster or target practice and need it fixed give him a call. Don't bother with an out of the US tech phone operator!

A friend of ours had used Jerry at his business a couple of years ago and highly recommended him…read more We logged the contact info onto IPhone just in case, especially since he was an independent, small business. Just before Christmas our HP Envy 17 Laptop was totally frozen by ransomware, the first time ever for a problem at home. We called Jerry, he answered right away and he was well aware of the problems related to this type of computer attack. He offered the option of coming to the house or having us drop it off at his location. We took it to him and asked him to look into a few other issues. He provided an estimate (VERY fair and honored), requested a small deposit and, since it was Christmas weekend we expected a long down time. He called right after the holiday and had it ready to go. He took extra time to explain what he had done and how it worked on our unit. After running it through its paces for a few days, a couple of glitches surfaced that were not related to his repairs but were evidently affected by the attack. We called Jerry late that afternoon. What we were experiencing was complicated but he got right on it. He logged into our Laptop from home at about 7 pm and stayed on it until 1 am, totally clearing up the problem areas and resulting in a machine that worked faster and cooler than when purchased new a year ago!! NO EXTRA CHARGE. A really nice guy, who is fair, honest and excellent at his craft. Highly Recommended.

Gordon of Smart Hands is an Absolute Wiz! He's bailed me out…read moreat a moment's notice on more than one occasion! The Guy is Knowledgeable, Thorough, Honest and Fast! With repairs often finished in a matter of hours. Plus, his prices can't be beat! I bring all of my business to Gordon and he's yet to disappoint! Highly Recommended!

I hired this technician to replace the hard drive in my grandparents' computer. He also said it…read moreneeded a new fan due to noise, which we agreed to. He told us the repair would take 3-4 days, but it ended up dragging on for weeks with multiple delays. Eventually, he shipped the computer back to me without my permission, and it arrived with the stand broken and the fan still unfixed. He said he would come fix it once the new fan came in, but after waiting over a month with no resolution, I finally gave up and ordered the fan and a new stand myself and had someone else complete the repairs. The whole process was unnecessarily drawn out, and I ended up having to spend more time and money to get things done right. I would not recommend.

Brought in desktop computer for simple upgrade. Something…read morewent wrong. WTF spent huge effort making things right. Josh very patient with me. I would trust WTF with any of my computer needs.

I requested a service for my custom pc and he did exactly what I hoped to do. Even managed to…read morerearranged the cables and parts too. Will definitely recommend. Service was even priced fairly.

I am technology illiterate and got frustrated in trying to download program files for a particular…read moreapplication. I called their number and Seth said to come in, no appointment necessary, and he would give it a whirl. Seth was amazing, highly knowledgeable and very patient. I highly recommend The Tech Guys for all your computer repairs and technology needs. Their website is very informative and your inquiry is answered quickly.

High recommend the tech guys. Seth did an amazing job on my pc. Had been having issues with games…read morecrashing for months. Eventually I brought it in and they worked on it for days. Finding many small issues with software and corrupt files. Eventually they got it to work and now my pc is working just like when it was new. Very satisfied with their service 10/10.

I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

Love this place, we've had so many computers built by these guys and will continue to do business…read morehere. We drive from Plano to get here and the drive is worth it.

I recently contacted quick response, Where I met Isaiah, because my son dropped my Toshiba tablet,…read morecracked my screen, and caused it to not turn on. Isaiah fixed my screen and put all of the intricate parts back together (that had been shaken up due to the drop) back in place. He stayed in communication with me throughout the entire process, and did a fantastic job. I highly recommend this company for all of your technical needs!!!

I had excellent services from QRS. Customers response is great. Attention to details is among other…read morequalities the company possess. I definitely recommend them for your IT needs.

Greg saved all my old vhs and camera videos, some over 35-40 years old, and was able to put them…read moreall on one device we can watch. They are saved forever. When my mom passed I took photos and music to Greg and asked if he could put a video together for her service. He did such a beautiful job. I can't brag enough about his work. I know it had to be so time consuming, but he had it to me within a couple of weeks. He was so willing to please, knowledgeable,and very affordable. If you have any computer repairs please call or email him. I'm sure he does a lot more. His location is centrally located near 360 and 30. Please don't hesitate, you won't regret getting to know this guy.

Greg was a great guy! Super nice, respectful, and had amazing pricing ! Will definitely be…read morereturning for future buys and repairs