Will NEVER use Mike again. Still waiting to get our car back after paying for the parts 6 weeks…read moreago. Mike told us 2-3 weeks time to do the work after parts were paid. They have lied and given us excuse after excuse as to why it hasn't been finished. DO NOT TRUST MIKE!

Mike did a super job repairing my vehicle from hail damage. He was easy to work with and did what…read morehe said he was going to do.

Tuffys has been caring for my 2013 Honda Accord since 2024. At this point I would not want anyone…read moreelse to service my vehicle. They communicate clearly and frequently when I take my vehicle in for service. Everyone is super kind and they truly treat you like a family member. Even when there was a difference of opinion recently, the owner told me I was part of the Tuffy family and he was available to meet. This meant a lot to me. All is good now just like in a family. You can't always see eye to eye on everything, but being able to confront the issue and discuss is something rare in businesses today especially with the owner of that business! So a huge thank you to Gary! A huge thank you to Joey and Susan for always smiling and taking care of me! And I certainly cannot forget David and Phillip! THANK YOU BOTH! They actually see to my vehicle and make sure I am happy! Yes, I recommend Tuffys Tire & Auto Service Center in Panama City Beach, FL.

Our second year in PCB, drove down end of January. We purchased new tires to prepare if we hit…read moresnow. Two weeks in and we got a flat. Called Tuffy and they ordered me a new tire. Lead me to believe that the warranty company with cover the charges, but instead charged me with excessive fees in my opinion. Happy with the work but VERY expensive! JD

Bill's transmission totally scammed me out of $3K for a so called transmission repair the car did…read morenot need. Ended up having to entirely replace the transmission 2 months later. If they had said the transmission needed to be replaced, I would have let them do that. It sucks that they ripped me off and probably didn't do anything except maybe switch out or disable a sensor (per my mechanic who is replacing the transmission).

Chevy truck transmission blew a line and was towed to Bill's on a Sun pm. Picked up on Tues before…read morelunch, with a very reasonable bill. Dave at the onset was efficient and timely, and Brandon delivered great service as well. Apparently, the service techs know what they're doing! Quick, easy, and painless. Almost unheard of these days. Great Job! Thanks

If I could leave Henry's a million star review I surely would!!!!!! John and Rhonda saved us on a…read moreroad trip over to the panhandle for a wedding!! They went above and beyond to get the parts and squeeze us in when there was no availability till the following week!! We are sooooo very thankful and they are a delight!!!! We were back on the road the very next day!! If you need work done Henry's Imports is the ABSOLUTE BEST!!! Thank you!!! Love the Myler's

The service here is amazing. I was immediately seen by one of the capable mechanics who fixed the…read moreissue with my car. He gave me good tips and he went out of his way to show me how to perform some basic maintenance on my car giving me the tools I need in the future. These are good kind people who are there to help you. I drive a volvo and I will absolutely be coming back to Henry's if I need help from them in the future! They should have a 5 star rating for their team! If you have a luxury vehicle that needs to be fixed in Panama City or surrounding areas you can trust this team. Thank y'all so much!

Mike and his team always gives a quick estimate. They do great work. I've been going to him for…read moreyears and will continue to do so. Highly rated!!!

Mike does great work and is honest with you about the progress of the job, he doesn't BS you. He…read moretakes a little more time than other body shops, but the work gets done right the 1st time!

Friendly and great service. Always on time, always honest most of all they treat you like family.read more

I called and inquired about the price of an oil change--around $50. I went in. I had another…read morequestion related to a problem I'm experiencing with my vehicle. The problem is that water is leaking into my break light and I have to keep replacing it. I asked the guy there, can't remember his name, and he was extremely rude to me for simply asking this question. The way he was acting was like I was ruining his day for needing this information about what I can do to repair this problem. He told me that the only thing I can do is just keep replacing the break light, which I know isn't true, he just didn't feel like dealing with it and clearly had better things to do. I did not appreciate this response. I was informed that I had a 1.5 hour wait for the oil change and this prompted me to inform the man that I have indeed changed my mind, and I would like my keys back please. I looked him in the eye and he looked at the wall. He gave me my keys back, and I cursed at him as I walked out the door. I gave them a hand gesture and I went home. I recommend you bring your business elsewhere. On my google review I was provided with a manager number: I called the number they provided, and the guy who calls himself "manager" didn't even know that he should be expecting my call. I asked him what he wanted and he couldn't even tell me. I asked him why was I told to call? He couldn't tell me; I asked him if he was out of his mind and he said I guess so. I told him to hang up the phone and he obeyed.

Immediate friendly service at a fair price. We arrived from out of state with a brake problem on…read moreour MINI. Got me in that day and finished the next morning!

Criminals run this place. Lookout! I paid $1400. Truck…read morestill has the same issue as when I brought it there. Gave me his word if it didnt fix the issue they would get it right and I wouldnt have to pay. Then backed out on that after they misdiagnosed it.

I had them install springs on my GMC. I took my car to his house and it took two hours. The…read morecharge was $225 for cash. I know I had spoke to a bigger garage that had lifts and they thought it would take one hour and their hourly rate was $125. So in the long run, if your car runs, you will save money if you goto a shop that has a lift since they both charge the same per hour and having the car on a lift will be done quicker.

I have a 2012 BMW x5 and most people outside of BMW dealers won't even look at one, let alone try…read moreand fix it. My son, who is also not a guru (when it comes to foreign cars) tried to explain issues that were going on. We called a gentleman who came and in minutes said it was the alternator and battery. My car would crank and stay on so there was confusion on my end. It then became a chain reaction one mechanic knew another and now They both said it was the alternator and the cost would be $900! I couldn't do that amount and decided to call another. I found JC Automotive. I texted and explained what I was being told. I sent pictures of what I was seeing. He immediately told me that it was not the alternator and why it could not be. I felt like he wanted to listen and understand what the problem was and how he could help. Three hours later he had my BMW back on the road and all codes erased. I am a customer for the long haul. Thank you Chris!