finding a solid mechanic has always been a headache. I was in a car accident and decided to take my…read morecar to J & J for the family history, good reviews from others that have gone to the shop for work previously, and for a pleasurable first experience reaching out to them. I'm happy I chose them, they were able to get the car back restored, it was near totaled, and 6 months later I haven't had a single issue. it was done under the estimated time and they were informative and kept me informed through the whole process. super happy and recommend them

J & J is the best! John and Mark are true craftsmen. I had a major repair on my Genesis G90 which…read morethey made to look brand new. They take their time but do the job right. I've used J&J many times over the years and have always had icredible experiences here. The shop calls every week with an update and takes care of everyting regarding insurance. I recommend J&J to anyone seeking a professional and top notch repair. Ron

O was unable to retrieve my vehicle from the auto body shop due to illness. JR. towed my Honda…read morecivic from E Providence down to me in Westerly. . He even offered to stop and put some gas in it for me because he was rightfully concerned that I wouldn't make to a station. I'm thrilled with his customer care.

I honestly can't say enough good things about this place! James Auto is the most honest auto body…read moreshop you will ever come across and also extremely competent and friendly people on top of that! Highly, highly recommend!

I got rear ended about a month ago. Not the best experience - but dealing with Ricks made it…read morebetter. Jessica helped me when I called to get a drop off arranged. She was friendly and courteous, and helped me navigate scheduling everything and made me much less anxious about it all - and I am an anxious person. The thought of getting a car in for repair, waiting for it, possibly having to buy a new car, it was all a lot. When you get great customer service and deal with an excellent employee it makes it seem a bit easier. TBH my car ended up being totaled - so I didn't need their services for repair. But - when I dropped my car off I got these emails with updates and an estimate of the cost almost immediately. I think that was most impressive for me - I'm not big on talking on the phone, so to get that information electronically was super convenient for me. I definitely would recommend.

Extremely professional, clean and organized place. They…read morewere friendly and went above and beyond to give us all the needed information as we were dealing with multiple insurance companies. Rick's staff was more helpful than our own insurance company and whenever we hit a snag, Rick's stepped up to help resolve it quickly so that we got what we needed and insurance was satisfied. They were even helpful when we ran into a problem with the car rental that we were utilizing from our insurance. Excellent customer service, good quality, and the cleanest car repair place I've seen-especially their parking lot and building which fits in Ivey to the mostly residential area.

My parked 2025 Lexus RZ 450 Ev with 2000 miles on it had its rear bumper swiped off by a full size…read moretractor trailer while parked in a private lot in Galilee in broad daylight. When I first laid eyes on it the bumper was completely off and there were so many severed wires hanging down,it looked like Christmas tree tinsel. These wires lead to cameras and radars and God knows what else. I thought those sensors were gonzo and had no chance at being returned to life. I was wrong - somehow Ed & Co got them to work perfectly. They are obviously well respected in the trade.Ed's estimate could have funded the several cars I had in college and I thought Ins would tear it apart. Nope,their independent adjuster was within a couple of hundred bucks and agreed to pay it immediately . Tara and Kristen ran a great front office and always kept in touch and arranged for me to see the car as it was pulled back together. I still don't get how they pulled it back together, but I guess that's why they are the only shop certified by Lexus in Ri!

I really could not say more positive things about this place. Having my car fixed here had me…read morefeeling like I was a QUEEN. I literally have never had such great customer service at a car repair place- I also really appreciated how they walked me through the process and informed me along the way. They kept me updated through texts and DID AN AMAZING JOB. It was like a whole new car. I recommend everyone to go to A1 in EP!!! Best place ever.

I had a great experience with this body shop! This was my first ever accident, so I had a lot of…read morequestions and wasn't really sure how the whole process worked. Lori was absolutely amazing and was so patient with me. She answered all my questions and kept me informed throughout the entire process, which made everything so much easier and less stressful.. Having rentals available on site made things much easier and more convenient. The repair work was done professionally, and my vehicle came out looking great. You can tell they take pride in their work and care about their customers. I would definitely recommend this body shop to anyone who needs quality work and a hassle-free experience. Great service, great people, and great work!

This place was exactly what I WAS looking for. They were reasonable, provided Rental car pickup and…read moredropoff on site. They gave me a fair estimate. (front fender dent) Very professional. Lori the managere was especially friendly. And they delivered! on time as promised Their detailing was ' on the house.' Very satisfied. J T

Hello, I took my car here after a collision. I was recommended to see "mike" evidently, the owner…read moreby a friend. My car was fully covered with a 1000 deductible. I did not want to fix what I thought to be minor damage using my insurance. Mike, after looking at my vehicle told me there was frame damage which was odd because the door was barely dented. Anyway, he asked me to leave the car with him so I did. After a week I wanted to pick the vehicle up because he wasn't returning my calls. I show up to get my vehicle and he gives me a song and a dance about him not calling back. I said, no problem, I'm going to take the car some place else. He was very adamant I didn't do that. I explained to him ive got someone standing by to do the job and its not a big job. When i first met mike he said there may be frame damage hed have to look to be sure. Every time I drove the car after the damage it drove strait as an arrow and didn't seem damaged at all. He even asked me if the car "pulled" the day I met him. I told him no, it did not and how does a frame get damaged by my son riding his bike and crashing into my door? I get my car and drive away and it won't stay strait pulling so hard to the right. I go to the shop I decided to use for the minor repair with barely a dent on the right rear door and the mechanic looks at the frame. He told me based on what he had observed, it appeared that someone had hooked the car up to a frame machine and bent the frame what seemed intentionally. I immediately figured out why mike was so adamant about 1. Me leaving my car and 2. Me using my insurance. Bad man running that shop. He seems to me to be a thief and a con man. Buyers beware.

Amazing just amazing. I got my first ding in a new car. Mike told me I actually had two dings. Now,…read moreit looks like it did when new. Couldn't be more satisfied!

Worst bodyshop horrible work paint peeling off 6 months later. Shut this place down I've reported…read moreto my insurance now must sue him

They did awesome fixing my 2016 Hyundia and the color match was amazing. It's an Ocean Blue…read more You'd never know that I was rear ended. Al handled everything from insurance to rental car. Highly recommend!! Thanks for everything Al and son

Car was fixed quickly. Very happy with the repair work and customer service. Highly recommend.read more

My car was involved in an accident last year and having only lived in Rhode Island for about a year…read moreat that point I didn't know where to bring it. Luckily, a friend of mine suggested this place (specifically Dino himself). I showed up and Dino took great care of me and my car from the moment we met. His crew provided me a rough estimate right away and then an official written estimate by the next day. Once I decide it would be worth enacting my insurance policy to cover the repairs, Dino took care of the rest. He was in touch with the insurance company, got me a rental car, and got my car back to me in a matter of days. He was extremely flexible with my schedule, especially knowing I am a doctor, which made pickup very easy. Huge thank you to Dino and his crew for all the hard work and getting my car back to me promptly

I made a u-turn from a parking space around a pole in a parking lot that left me with two heavily…read moredamaged doors which had to be replaced. I chose Total Care because that's who Mastria Nissan recommends. From start to finish, I was impressed. Jack, the owner, gave me a HUGE education about how insurance claims work and was extremely friendly. I also dealt with Brett and Brian, both equally friendly. They kept me updated. I never sat around wondering what the status of my car was. Even more impressive was the fact that the estimated day of completion was the exact day I got my car back. The pics below say it all. No trace that anything ever happened. I hope I never need them again but I will absolutely come back if needed. Y'all are all kinds of awesome! Thank you! And special thanks to whoever put windshield washer fluid in my car. I was fresh out.

Thank you for a great job installing a front splitter on my Golf R. Looks awesome!…read more I'm so glad I found your company on Yelp.

My vehicle needed a new paint job and I went to the team at Showcase in East Providence. They…read morecompletely transformed my vehicle - at a reasonable price! It looks amazing now! Additionally the Showcase team was friendly, answered my questions, provided great customer service. If you need paint work, highly recommend going to see them.

These guys went above and beyond what was expected!! They did an awesome job, paint matched…read moreperfectly and honored their quote eventhough it was well below market value!! Honorable crew, couldn't ask for more.