great (and fast) service i expected a voicemail when i…read morecalled on a federal holiday. a human answered! careful not to damage my home reasonable rates i'm up to two engagements with them

I got to work the Dustin and Jmar during the purge on my mother's apartment - these guys were…read morefantastic! They were both professional and fun, not to mention how freakin' QUICK they were!! What I thought would take 40m or so took them all of 20m, from parking to driving away. I couldn't have asked for a better team and hope they'll be the team I get during my next purge!!

We haven't yet used Straight Shooters for any painting or home projects, but we do use them for…read moresnow plowing and snow removal and they are AMAZING. We have probably the worst driveway in all of MA (Sean agrees, it's the worst driveway they've ever plowed). It's a very steep hill which goes right up and into the garage so there is not a lot of places for the snow to go. We've been using SS now for the past 3 or 4 storms. They come by every 4 inches (which we asked for), they get out and shovel what they can't remove with the plow, and they've even left and come back with a different truck and other equipment if what they originally came with doesn't get the job done. The best part about SS is that they are reliable. In the past we've had trouble with plow services not showing up, and then not even returning our phone calls which leaves us stranded in the morning with no way to get out and get off to work. Sean always returns my phone calls, and they always show up right when they say they will be there. I highly recommend them to anyone looking to contract a plow service. I can't speak to their other offerings, but I would assume they are great. We will certainly be giving them a try for other things since we've been so happy with them thus far!

I tried to get them to give me a price on cleaning gutters. They have a huge sign on Strawberry…read moreHill Road advertising gutter cleaning. They would only give me a price for a typical colonial. I have a big house with many different roof lines. They would not return my calls and of course they never came out. If they do good work, they sure don't do well in the communication department.

Installed two door openers. Great response time, came as promised, install was over and working…read moregreat in no time. Definitely recommend! Thanks!

After googling for a really long time, I realized I needed a professional to figure out why my wall…read morecontrol unit in my garage wasn't working. WinsMor came out right away and fixed it. They were very efficient and friendly.

We had our house inspected by Main Choice which was a new build. I cannot believe how thorough they…read morewere! They took their time, brought things to our attention that we weren't aware of, and sent us a fully detailed report the next day WITH photos. We will choose them every time!

Joe was wonderful to work with. He was on time and very thorough. He spent all the necessary to…read moreexplain any issues or questions we had.

I want to share my experience with Alliance Home Inspections because I relied on their one year…read morewarranty inspection to catch a serious problem and was badly let down. I scheduled them to inspect my new home before the one year builder warranty expired and specifically told the inspectors that the builder had already been out four times trying to fix issues with the bathroom fan ventilation, and that I still suspected there was a problem. Despite that clear concern, their written report states that the bathroom fans were "hard piped to the exterior" and that "no major issues" were noted with the venting systems. After the inspection, I discovered that the ductwork and ventilation had in fact been installed improperly, which led to moisture damage and required nearly 4,000 dollars in repairs, including replacement and insulation of the bathroom fan piping, moving vents, and repairing moisture damaged ceiling areas. The repair invoice details extensive work: replacing piping for two bathroom fans, insulating the pipes, moving vents, and replacing the damaged ceiling in the main bedroom, along with new fan boxes and associated materials. These are not minor, hidden defects that suddenly appeared months later; they are exactly the type of problems I hired an inspector to identify while the builder's warranty was still in effect. When I raised this with Alliance, the response was essentially that their inspectors only check that the fans turn on and appear to vent outside, that they did not see anything visually wrong at the time, and that issues can arise months later due to condensation, poor builder craftsmanship, or other factors. They emphasized time limitations (about a two hour visit) and suggested the problem was more with the builder than with their inspection. I understand that a home inspection is limited and non invasive, and I do not expect inspectors to predict every future issue. But in my case, I explicitly flagged an ongoing, recurring problem with the bathroom ventilation, and the report still gave the venting systems a clean bill of health with no qualifications or recommendations for further evaluation before my warranty expired. Given the scope and cost of the repairs that were ultimately needed, I do not feel that Alliance provided the level of diligence and professional care I reasonably expected when I hired them for a critical one year warranty inspection. Because of this experience, I cannot recommend Alliance Home Inspections. If you are depending on an inspection to protect you before a builder's warranty runs out, I would strongly suggest looking elsewhere or, at minimum, getting an additional specialized evaluation for any system you already suspect may have problems.

I initially provided a 5 star review for inspector Ronnie. I have come back to edit my review to 1…read morestar as Ronnie's inspection was poor and owner Troy's response to my complaint has been unproductive. I used Alliance and Ronnie to inspect the home I purchased in July 2025. Ronnie's comments on the report state that the roof needed some attention and in person he stated that the roof had areas of moss growing that could be removed with products. Four months into owning the home, the roof on the porch addition began to leak. I have had five roofer companies out for estimates and all five say the roof is beyond due for replacement. All companies were shocked that this was not noted in my inspection, with one roofer saying whoever did my inspection should lose their license. In reaching out to Alliance and my realtor, who recommended Alliance, I was met with minimal assistance. They of course are keeping the inspection fee I paid ($400), despite neglectful, misleading inspection performance, which is a fraction of the $12,000 I have to pay for a new roof after purchasing the home a few months ago, which has caused significant financial strain and distress. Had I known the roof needed to be replaced immediately I would not have purchased this home. I guess I learned my lesson. Don't go with a realtor's inspector recommendation. I surely won't be using Alliance again and will spread my experience to anyone in search of a home inspection company. In this review I have included the quote from my inspection report, which does not lead one to believe that the roof is in dire need of repair, despite obvious need of repair to anyone with an educated eye. I have also included photos from the roofer which shows the terrible state of the roof, that again is evident from visual inspection on the ground to anyone with a degree of knowledge on the topic of roofs.

We had a window that needed repair. I called at 5pm and they sent Austin out at 9am the next…read moremorning. I couldn't believe how quick that was. Austin was great. Not only did he fix the piece that broke on the window but he replaced other parts that I didn't even realize needed fixing. Now that's a company that stands behind their product. I'm very happy. Thank you!!

Installed series 4000 windows August 2023. WW used a subcontractor for installation. Rushed…read moreinstallation, during the use of spray foam guns two of them "exploded" spewing foam over the siding. We removed some of the foam before it set. On the back side of the house it was extensive, impossible for us to remove it from the vinyl siding as we had not noticed it until an hour later as we were busy cleaning up after the install crew departed. After we cleaned the yard we noticed one window was not finished! The aluminum cladding was missing. Called WW and they gave me the cell for the install crew. They came back to finish but said we had to contact WW for the foam removal. It took one week shy of one year of calls and emails to have 4 rows of vinyl siding replaced. Service after the sale? Severely lacking. Finally, don't fall for the 7 windows for half what the competition charges. Phooey!