Extremely positive experience. They fixed my high bite from another, and different dentist office…read morethat didn't go well. This was a much better experience for me and I will continue to go here. Kind people, knowledgeable, proficient, patient, and thorough. They explained what was happening throughout the whole process, and at the end. The office staff were extremely kind and helpful as well.

I was so impressed from my first contact with Shelley, with my millions of questions, to the smart…read moreand empathetic hygienist Maria, to the patient and skillful dentist Dr. Hannah. The doc took time to explain everything BEFORE doing it--not while the tools were in my mouth. I got to ask questions and had everything explained and considered with knowledge and respect. I am not a fan of going to the dentist, but this was an A+ experience. Thank you to the whole staff.

Front desk personnel not doing their job properly, like all front desk personnel in all other…read moredental offices, they never call back when I leave message to make an appointment, they never bother to give an estimate for cost of next appointment, and they told me it's my job to call insurance and find it out, because if is too many of us and he is to busy for that .

The entire staff at West End Dental in downtown Portland is kind and meticulous. As a person who…read morehas experienced all kinds of trauma in a dental chair, I have found them to be trustworthy experts who truly care. I was involved with them over a long course of time as they pretty much had to correct some massive mistakes made by other professionals that had led to so much infection in my jawbone. It all had to be dug out and replaced with implants. Throughout, they always managed pain levels beautifully, really communicated well about all of it, and not only went about completely healing my dental issues, but also my trust issues when it came to dentists in general. These are good people, and I cannot recommend them highly enough. I actually looked forward to seeing each of them with every visit. Thank you, Dr. Crepain, and your wonderful team..

Super nice people and really smooth experience every time. Makes going to the dentist easy!read more

Welcomed as soon as I came into the office. Minimal wait time for my cleaning appointment. Sylvia…read morewas very nice and very professional. Was concerned about my last visit and checked immediately on my progress. The staff is always pleasant and respectful.

The TLDR version: these folks treated me so well that even after FIVE HOURS in the chair this…read moremorning, they convinced me to come back tomorrow for another session. Usually, I'd be out of there and over the horizon before the office assistant was done running my credit card. So if I can survive the place, you can too. The Long Version: I'll be the first to admit that I'm one of those dreadful patients who only goes to the dentist when it's an emergency. There's a nasty tangle of PTSD and mental health issues tied up with my dental history and that's all I'm sharing with you about it. Point is, I went more than THREE YEARS between trips to Grant Park Dentistry, the first visit being one of those crisis visits, during which various work was done and very competently, too (I think the practice has since changed owners, but I could be wrong). The second visit was prompted by the fact that I was aware that some (metaphorical) ticking time bombs that had been identified during that first visit were now flashing red and emitting ominous noises. So I put on my Big Girl Pants and hauled myself in before the counters all reached "000" and something really awful happened*. Yes, my teeth are a chronic mess. I very nervously explained the context behind my awful habits and the plaque-y, cavity-riddled mess that's the outcome of same. TO MY UTTER AMAZEMENT I wasn't shamed, eyerolled or dismissed - which was what I'd been bracing for. Instead, the dentist and his assistant presented a sympathetic bedside (er, chairside?) manner and were willing to let me brainstorm with them about possible ways to retrain myself into habits that neurotypical people acquire in childhood. What they did NOT do was send me into a shame spiral that would have had me out of there after the bare minimum of work was done, never to darken their door again until something literally crumbled. Needless to say, it was a much more pleasant experience than I had been expecting and it's not their fault that dental insurers are a bunch of unhang'd scoundrels - they were upfront about what the costs were going to be and I handed them credit cards until they told me to stop. The office staff was almost relentlessly cheerful and I heard lots of good-natured banter between them, which I took as a good sign. I've been to offices where the staff didn't get along and, oof, it made an unpleasant visit even worse. So, yay for good attitudes! They go a long way. The practice has all kinds of shiny doohickeys, including the ability to create crowns on site via a lathe-type machine which certainly beats the heck out of the "take a mold, wait two weeks and HOPE that the crown fits" approach. I also applaud the advent of digital x-rays which are so much quicker and easier to sit through. I'm sure this lards up the out-of-pocket cost considerably, but I'm okay with paying extra if it provides a quicker/more comfortable experience. Less trauma = increased likelihood that I'll return. Do I recommend this practice? Yes, absolutely. They might not be your cup of tea, dear reader, but they were mine. Good eggs, the lot of 'em. *Cue overshare: in the intervening three years, my mental health care got a serious overhaul, which is how I even managed to get my Big Girl Pants on in the first place.

Our 27 year old son went in for the introductory ($59) cleaning. He has never had a cavity. They…read moretold him he needed a "deeper" cleaning that would cost $900. They told him it would be "unethical" to do less. They did not give him a cleaning despite his being in the office for 2 hours. We do NOT recommend Grant Park Dentistry.

MK Distinctive Dentistry is far and away the best dental practice I've ever used. From staff and…read morebilling to hygiene and dental work, they are professional, thorough and best of all, truly and genuinely nice people from front office to practitioners. I've never felt so welcome and comfortable at the dentist. Rob Grassmyer

Dr. Kaip is a highly skilled and compassionate dentist who has been caring for my teeth for at…read moreleast 10 years. I'm not quite a dental phobic, but I've had a lot of dental work done and it makes me anxious. Dr. Kaip and his staff make sure to tell me what they are going to do before they do it, offer me anesthesia, and always produce excellent results. I would drive a long way for this level of dental care, and recommend Dr. Kaip without any reservations.

I came in for a crown procedure and could not be more pleased with my experience here! If you have…read moreany kind of dental fears, this is the place for you! The staff is so supportive and accommodating and they really know how to communicate to their patients what to expect in a way that the patient will understand. I had cracked a filling and they were able to get me in a day later. They explained to me over the phone in a patient and clear way how to take care of the tooth in the meantime. When I was able to come in, they examined my tooth and explained clearly and patiently that I would need a crown. I shared with them my fears (I have A LOT of dental trauma) they were able to explain to me how this experience would be different and better. Dr. Dar was able to calm my fears and when I said I was leaving for vacation that evening and wouldn't be back for a week - he explained clearly why it would be ok to wait to put in the temporary crown for when I returned. I came back for the temporary crown procedure and was so scared but they turned on Great British Backing show, numbed me until I could confidently say I didn't feel anything and began drilling. They moved quickly and it was clear they all cared about each other too as they chatted about weekend plans which was so comforting for me! Then they gave me 3 ibuprofen and 1 Tylenol and told me to go ahead and take it before the numbing wears off and that research shows that combo is best for pain relief which was reassuring. They said if I had any pain that kept me up at night to call them and they would get me back in but I didn't! For the following two weeks I had no pain at all! Then I returned for my permanent crown and they were very honest about how this procedure might cause a little pain because of the cold sealant they would need to use to permanently hold the crown. But they gave me something to squish with my hands and turned on Bob Ross and again moved quickly and confidently through the procedure. This part was slightly painful but nothing compared to what I've experienced in the past and was prepared for because of their clear communication. The whole procedure took about a half hour! Then they sent me home with another 3 ibuprofen and 1 Tylenol - I took it right away and had no pain the rest of the day. I experienced the slightest discomfort later that evening but nothing that kept me up at night and when I woke up the next morning the pain was gone. Here I am a day later and zero pain at all!!!! Just the slightest cold sensitivity but it's very manageable. I am so grateful for their thoughtful and encouraging staff! Heavenly and Dr Dar were amazing to work with. So patient and compassionate and created a welcoming environment! You will get quality care here.

I want to start by saying all the staff I met were so super friendly and seemed to be working…read morereally hard. That said, the experience was a bit chaotic. It's hard for me to get time off work and I was excited to get a long overdue cleaning. When I arrived I was told they were short staffed and that I'd need to come back for the cleaning another time. I was moved from one room to another and passed off among different dental assistants. They took X-rays and offered orthodontia and fillings but even with my insurance (Delta Dental) the prices were way too high for me. The whole vibe felt a bit unorganized but maybe I just came on an off day. Again, the staff and provider I met with were all very kind and seemed to be doing their best, given the chaos of that day.

I called to schedule a dental appointment and was told I would need two separate visits: one for a…read moredoctor exam and x-rays, and a second for the cleaning. I asked if the appointments could be combined, since I can't take multiple days off work for a routine cleaning, and the response was met with audible sighs and an overall attitude that felt impatient and dismissive. I was first offered a random Wednesday appointment. I explained that I can only do Fridays, and again there were sighs and visible frustration while the schedule was being reviewed. I also clarified that I'm in no rush--just that the appointments needed to be on the same day and on a Friday. A date was eventually given. I then offered to complete new x-rays if that would make scheduling easier, rather than transferring records from my previous dentist last year. I was told, sharply, that x-rays were not the issue--that because I haven't been seen in four years, an examination is required first. At that point I questioned the attitude being displayed, and was told that I was the one with the attitude. When I said I may need to go elsewhere if this was the tone of the interaction, the response was, essentially, "yeah, maybe you should." Guess Edelweiss doesn't need new patients. It's disappointing that this level of disrespect is how the practice chooses to represent itself.

Malpractice! They filed down my molars without consulting me or even telling me they did it. I was…read moregetting some cavities filled on completely different teeth, and when they were done, they started filing down my molars out of nowhere. Two years later and those teeth are bothering me tremendously now.

I've had a lot of dental work in my life due to dental fears. About 15 years ago, I started taking…read morereally good care of my teeth and things have improved. I have been to so many dentists in Portland and Belmont family dental is truly the best! They are kind, cheerful, organized, and positive. Even if they stop taking my dental insurance, I would happily pay to keep them as my Dentist!

What's in a name? Apparently everything. Kind, gentle, helpful, what more could you ask for in a…read moreDentist? 10 stars could be a new standard. Thank you!