Excellent drivers Very courteous and professional!! Buses are clean and on time Don't drive....very reasonably priced read more

First Rule...be on time. The bus leaves Peabody quarter past the hour and even if you are in the parking lot won't wait. I look the 7:15 bus and a pilot pulled in at 7:13...at 7:15 he was walking towards the bus and we left. They wait for noone. I have liked all the drivers..some talk and some don't. Traffic sucks and I'm just glad I can sit on this clean bus and not be fighting it. Restrooms are usually clean at the Peabody station as well. read more

This place hires mostly idiots or brain dead people. Rude woman in evening who yells at the regulars threatening to report them for not having their exit cards to drivers who leave late because they wait for people who are late. Many employees on the bus have to punch in by certain times and since this a once an hour bus it sucks for them. Driver today just took his time leaving and we left 4 minutes late. I saw employees ask him to please leave on time and he ignored them. Now he is driving in slow right lane as the other left lanes speed on by... I think, I will spread the word this location is not worth the hassle to use.. read more

Peabody Logan Express - Transportation Near Me - Peabody, Massachusetts

It's good when they actually decide to show up. Countless mornings they've had a crowd of people waiting me at 3:15am and they don't show. For airport employees, this is a HUGE problem. Even worse, they don't offer an explanation or even an apology. If you call to ask when it will be there, the girl in the office literally just yells at you and hangs up. She definitely shouldn't be working customer service. If you work for TSA (I do not) they will still count it against you if you're late. They don't care that the bus is late. When people rely on this for their livelihood, you shouldn't be SO careless. read more

This was our first time using Peabody Logan Express and it was wonderful. The bus driver was excellent and on time both ways. We will surely use it again. Thank you for a great experience. read more

Terrible customer service. The bus drivers are not accommodating when you show up on time but don't yet have a ticket. They really should allow you to purchase your tickets on the bus. The location is also inconvenient for the North Shore area. If you don't want travel stress I recommend taking your business elsewhere. read more

I have used Logan Express many times and have never had an issue. Today I was not riding the bus but was driving myself on1 A north right after the TW tunnel. There was bottleneck and I was ahead of your bus when I merged ahead of him and he blew his horn. I may have cut him off maybe not. I was fine with the horn as maybe I did cut him off. But several minutes later he pulled up next to me and flipped me the bird. How unprofessional is that. This man represents your company. I am sure your passengers saw this as well. The bus # was 11375 lic Plate 21793 This was around 6:15 today 1/5/2015 I will continue to use Logan Express but I hope you can teach this driver to be respectful on the road. read more

Bus driver was pleasant, and accommodating. However lady working the window could use some training in how to treat customers...very rude and condescending! read more

Worst experience ever!! I waited over an hour in the rain after a long flight only to be lied to multiples times. I called after the bus was about 10 mins late and was told he 'makes rounds' and that he wasn't late.. Why post a sign that says 9:15 at a specific spot if it is actually not that time. Ok, so I wait another 30 mins and call back and get told 'he just left' which is bullshit because I have not moved. Then I go inside and had the info booth call and they say to go to terminal B and he will wait.. get here and as expected. Gone. you liars should pay for my $50+ cab since I counted on your unreliable service! Never again! read more

This works out great for us every time we need a ride to or from the Logan airport and aren't able to get a ride otherwise!! We definitely recommend!! read more

I've taken the Peabody Logan Express Roundtrip twice a year for several years and they are, at most, 10 minutes late picking up at Logan- Never late from the Peobody location. They are courteous and very reasonably priced. I'm grateful for their service and couldn't imagine my East coast visits without them! read more

Rude female agent with no customer service skills and a bad attitude. The bus is never on time. Self parking with plenty of bad parking jobs. Avoid this place at all cost. read more

Waited 40 mins for this bus at Logan Airport and was standing right where all the other Express busses stopped. Peabody bus stops much further back so no on on my end of the terminal could see the bus, so I missed it. Bad service. Better wait for the bus right on the curb regardless of the weather. Unreliable and the Peabody bus only comes once an hour. read more

I have been using Logan Express to and from Peabody for six years and it has been a wonderful experience. The 15 minutes after the hour for terminal C is not accurate and could easily be re-posted on the electronic sign, but after the first time, I learned that they would be at that stop at closer to 25 after the hour. It is a wonderful alternative to driving to Logan or taking a cab. read more