I wanted rearrange and update the diamonds in my wedding/engagement ring. Having been a client here…read morefor a while, I knew it was the right place to get it done safely and right. My new ring is stunning. Maria worked with me to get a one of a kind piece that gets compliments from friends and strangers! I could not be happier with my ring!

Laura was extremely knowledgeable of all the pieces in the store. Asked me several questions, and…read morefound exactly what I was looking for. Extremely professional

This is pretty much the only shop that I found in the Jewelers Exchange that sells ready made…read morejewelry. All the others were custom workshops, repair shops, supply shops. Paaz had earrings, rings, bracelets, necklaces. Not the biggest selection but I managed to find something I liked. Seems like good quality at reasonable prices. Most of the staff I encountered was super friendly. The salesgirl was very sweet. One person (seemed like the owner) wasn't as warm, very businesslike and cold. Kudos for having a candy dish! Definitely helps welcome your customers. FYI: no returns or exchanges allowed.

Fast effective and knowledgeable workers having nearly everything you need! I come here often to…read morepurchase supplies for family in the jewelry business and they are always pleased to know they have what they need with such a wide selection of products with better prices then you'd find anywhere else for the quality! Don is extremely helpful!

Friendly people in the shop with good knowledge . They had some good jewellery and I bought a…read morelovely ceramic earring from them .

DO YOURSELF A FAVOR AND FIND A BETTER PLACE FOR SILVER My husband bought me a necklace and hoop…read moreearrings for me for Christmas. Unfortunately he lost the receipt. I already had a necklace like the one he gave me. And the hoop earrings he gave me I had some difficulties putting them on because of my arthritic hands. So we went to exchange them. They confirmed that they were indeed their items but wouldn't do an exchange. If they would have let us return/exchange and let me pick something else out we would have likely spent more money. Now we are stuck with jewelry I will not be able to use. GO SOMEWHERE ELSE. I like to give small businesses my money but I will not give rude, inflexible and unfriendly merchants my money.

I needed a repair done quickly as I was moving put of state the next week and had put off servicing…read moremy ring being busy coordinating the move. I called around and Yoli was knowledgeable, friendly, and stated she can't promise a quick same day turn around because that wouldn't be best for my ring. I trusted her and left it with them over the next couple of days. They were able to k spent it closely and detect what was wrong and fixed my loose Center diamond. She made sure I knew the diamond signature number before and after so no funny business went on. Even tho it was a simple service, I still felt like a valued customer. The whole experience was pleasant from my first interactions with Yoli on the phone to taking my diamond wedding ring home a few days later. If I were staying in San Diego, Harold Stevens would be my new preferred jeweler and I would entrust Yoli with all my jewelry needs. Highly recommend, you will not be sorry you chose Harold Stevens. TIP- Parking is under the building and kind of hard to find. But free with validation.

Recently was looking to purchase a simple silver band for my girlfriend and found this place on…read morehere. After calling and speaking with Ryan, I went into the shop and he showed me a bunch of different options and gave some ideas of what I might want to go with. We settled on a 14k white gold band which I put an order in for and it was ready in about a week. Although I really was just buying a small ring, Ryan took the time to explain all my options to me as far as materials and prices patiently. It was a great experience and I will definitely be returning in the future for anything else I may need. They also do validate parking in the garage below the building which makes things a lot easier for busy days downtown.

Quick, professional, charming, kind, priced right. If you have any jewelry or watch needs, see…read moreCecilia. Easy location to find. I cannot say enough. Thank you!

I brought a ring and watches to this jeweler. I was unhappy with the ring sizing as there was a…read morevisible 'seam' where they cut and reattached it. I was told it was a new goldsmith. Then I brought several expensive watches to have battery replaced. All three watch batteries needed replacement within 6months to 1 year. What is weird, whenever I had batteries replaced elsewhere the batteries lasted well into a 3-5 year range. One of the watches needed a new movement piece. Apparently, they replaced the movement piece with a off brand, (not an original /manufacturer movement piece). I was never informed there was a choice in movement pieces as I would have paid more for an original/manufacturer one over some generic off-brand movement piece. I have no confidence on the quality of their work nor their honesty to fully inform a patron on options. We don't know, what we don't know and the watch repair was not fully explained. I learned about the movement piece because the darn battery failed again and I took it to a specialty watch repair shop who opened the watch and showed me.

The jewelry itself, is very cute. I enjoyed the selection and was surprised by the fair prices…read moreconsidering the shop is in such a tourist heavy area. I went in wanting to purchase more than one item but the store attendant ; "LI" on the receipt made the experience feel hostile. She didn't have any salesmanship, she was rude and short with me and my family. I didn't want to buy anything else because I didn't feel comfortable asking about other pieces. She had a really bad attitude and seemed frustrated with us.

This cute little store, located in the front of the Old Town Market, would be easy to miss if you…read moreweren't looking for it. I've seen this store in passing, but I'm so glad we had the time to really shop here this last weekend. Full of pretty silver and Native American inspired jewelry, we had fun looking at all the items this store had. My son picked out a beautiful Opalite and sterling silver heart necklace for me. We also found an Abalone shell necklace with 3 tiny hearts for a friend. Both items are really cute! We also found sterling silver rings with gemstones (like rose quartz) and some beautiful turquoise bracelets and necklaces. The customer service was wonderful here. The salesperson was so friendly and helpful. When we wanted to find a nice necklace for my son's teacher, she helped us find what we needed right away. When she was ringing up our items, we asked her tons of questions about Old Town. She gave us some fun facts about Old Town's history and also told us about some places we needed to visit while we were here. While there are several other stores that sell jewelry in Old Town, this store has wonderful jewelry at reasonable prices. The service was great here as well. This little shop is a fun stop while shopping in Old Town, San Diego!

Great Service - Nice Selection - Good Prices - Beutiful Diamonds…read more We have shopped and had jewelry made here for over 15 years. They also are very honest and keep our jewelry maintained and clean!

My husband and I bought our wedding bands and my engagement ring from The Diamond Source is 1999…read more The rings were lovely and we have always recommended The Diamond Source to family and friends. When my husband lost his wedding ring, he went back to The Diamond Source to buy a new one. Fast forward 27 years. My husband wanted to have an eternity ring made for me for our anniversary. Of course we went back The Diamond Source. We have had an absolutely abysmal experience with them this time around. They designed a Diamond and sapphire eternity ring for us. While they were designing the ring, I also dropped off my engagement ring to be resized and repaired. The platinum band was bent and 1 of the prongs was completely missing and the other one was loose. Fanny said they could resize and fix the ring. We purchased the eternity ring the day after Valentine's Day and dropped off my engagement ring the same day. We were told it would be ready in 3 weeks and the engagement ring should take a week. When we got the engagement ring back 5 weeks later, it had not been fixed at all, but had been resized. The eternity ring was given to me and I did not inspect it carefully while at the store. The ring kept snagging on everything, so I took it off and looked at it carefully. The stones were crooked, they were almost coming out of the setting in two places. All of the stones were uneven. When I asked about the quality of the setting, Fanny said to bring it back and they would fix it and make it right. We dropped off the ring, fully expecting to be able to discuss the problems with the setting but Fanny just took the ring and said she would call us when it was ready. We never received a call. We called for several weeks and finally, she said she would bring the ring to us. When we got the ring, it was still not set properly. I took pictures of the ring both times. It was very poor work. By this time, I was so upset and just wanted to hs e our money refunded. We called Fanny and after contacting her dozens of times with no return call, she finally answered the phone and told my husband she would talk to the jeweler about refunding the money. Two more weeks passed by. Nothing. We called bs Kason and she said they would give us a partial refund. She said they would send half of the money to us via check and the following week, the other half. We returned the ring and she said she would send half on Monday and the remainder the following week. Here we are in mid June and we still have not received the money from them. The ring was atrocious. The service has been absolutely horrible. 99% of the time we call, we get no return phone call. They don't answer the phone. At their place of business! We will end up having to go to small claims court, because thus far, Fanny has not done anything she promised us. What should have been a delightful experience has ended up being a horrible experience. I would never in a million years have expected this experience from The Diamond Source. We called them today, they answer and then hang up. They have basically stolen our money at this point. The ring was returned and they are not returning the money they promised us. If you want a good experience buying your loved one a gift, my advice is to stay clear of The Diamond Source. They are not the reputable company they were 27 years ago. It's been a heartbreaking experience. If zero stars could be given, that's what I would choose. This has been a horrible experience. Kimberly Jeffery

I had a great experience with Bert Levi Family Jewelers. They helped me get the perfect engagement…read morering with a beautiful Marquise diamond--it was exactly what my girlfriend had been hoping for. I asked them to change the metal setting from white gold to platinum, and they let me know it normally takes about two weeks. I was in a bit of a bind and explained that I really needed it in one week for my proposal in Grand Cayman. They completely accommodated my tight timeline and got it finished right on time without any hassle. I'm so grateful to the team for coming through for me. My girlfriend is now my fiancée, and she absolutely loves the ring. I definitely recommend them to anyone looking for a jeweler who actually listens and cares.

Tony was absolutely wonderful to work with. We purchased a used Rolex for our son and he was very…read morehelpful in our understanding in what we were in search of and actually had the exact watch we were looking for. I highly recommend this place of business and Tony is as honest as they come.