I needed a repair done quickly as I was moving put of state the next week and had put off servicing my ring being busy coordinating the move. I called around and Yoli was knowledgeable, friendly, and stated she can't promise a quick same day turn around because that wouldn't be best for my ring. I trusted her and left it with them over the next couple of days. They were able to k spent it closely and detect what was wrong and fixed my loose Center diamond. She made sure I knew the diamond signature number before and after so no funny business went on. Even tho it was a simple service, I still felt like a valued customer. The whole experience was pleasant from my first interactions with Yoli on the phone to taking my diamond wedding ring home a few days later. If I were staying in San Diego, Harold Stevens would be my new preferred jeweler and I would entrust Yoli with all my jewelry needs. Highly recommend, you will not be sorry you chose Harold Stevens. TIP- Parking is under the building and kind of hard to find. But free with validation. read more

Harold Stevens Jewelers - Jewelry Near Me - San Diego, California

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Recently was looking to purchase a simple silver band for my girlfriend and found this place on here. After calling and speaking with Ryan, I went into the shop and he showed me a bunch of different options and gave some ideas of what I might want to go with. We settled on a 14k white gold band which I put an order in for and it was ready in about a week. Although I really was just buying a small ring, Ryan took the time to explain all my options to me as far as materials and prices patiently. It was a great experience and I will definitely be returning in the future for anything else I may need. They also do validate parking in the garage below the building which makes things a lot easier for busy days downtown. read more

Harold Stevens Jewelers is a family-owned and operated business that has been serving San Diego for over 40 years. The store is located at 225 Broadway, San Diego, California at the top of the building with panoramic city views! We met the owner, Harold, over 11 years ago when we purchased our engagement wedding rings. After spending time looking at various jewelers, we decided that Harold had the best quality diamonds, and his staff went above and beyond to ensure we were getting the best quality jewelry at the best cost. The staff, including Harold's son, and Yalonda, are extremely friendly, welcoming and knowledgeable in helping you find what you want with various options. They will welcome you with coffee, tea and warm hugs! When you are investing good money in jewelry, it is always nice to know you have a dedicated team available to help you at any time. I trust Harold and the quality of jewelry and recommend him to all of our friends! We will continue to buy all of our jewelry from Harold! Thank you for all you do! Sincerely, Tamara and Curtis Crawford read more

I have been meaning to write this review for months and am just now getting to it! I designed a custom ring with Yolanda at Harold Stevens for my 10 year anniversary. She was so informative and helped me design exactly what I wanted. When I got the ring it was beautiful and exactly what I had asked for, but I ended up changing my mind about a couple of the details. Yolanda, Joy and Harold were beyond accommodating and made me an entirely new ring at no cost just so I could be happy with my anniversary ring. I can't say enough about this level of customer service and I will forever recommend them to anyone. read more

Harold went above and beyond to help me purchase an engagement ring for my son to propose to his girlfriend. It was an absolutely wonderful experience. Harold was extremely professional and knew exactly what my son wanted. He presented us with the most perfect ring. I can't thank Harold enough for all his help and expertise. read more

The team was very supportive and friendly. I had a short turnaround request for a wedding band and they worked with me to find a beautiful solution well-within my budget. I'll definitely buy from them moving forward. read more

Yolonda and the team continue to go above & beyond. They work with you to find the perfect piece to fit your style and budget. The new location is very nice and easy to get in & out Down Town. read more

We love love love Harold Stevens. Over the last few years we worked with Yolanda to make a custom engagement ring and then marching bands, and a groom's band. (We even flew back to San Diego after having moved just for the rings...) I have recommended Harold Stevens to everyone I know in San Diego and also encouraged them to go custom! We'll be back again! read more

Amazing experience! Making the appointment via Internet was very easy and convenient, and more personal since Ryan chatted with me online, explaining everything in advance in a very professional, respectful, and polite way. The store was also flexible with our scheduling and accommodated our needs. We sent an email before our appointment explaining our budget and style of ring we were interested in. We also checked out what was available online first too. By the time we got to the appointment, Yolanda had already picked out some great options and gave us her honest take. There ended up being an extremely pretty diamond ring available at an amazing price! The value for the price was impressive! Also the store was very transparent about the diamond report, pricing, etc. We went for it and the resizing was done quickly. They helped us with a great insurance policy too. Shopping for a ring during COVID was stressful, so we're so glad Harold Stevens was one of our first stops! We found what we wanted right away! Also there was no pressure from anyone about what to buy or how much to spend. Beautiful view from the studio location too! read more

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Dear Harold and team, I wanted to reach out as my now fiance recently proposed! We had been in the store back in February and worked with Harold around what my perfect idea of an engagement ring looked like. I wanted to send a note of gratitude and appreciation for the wonderful experience we had. It truly is my dream ring and I couldn't imagine a more perfect piece of jewelry that represents our love and commitment to each other while being authentic to my style. I know my fiance had the best guidance out there and i'm blown away by the way your team truly listens, while working with both partners. It's absolutely stunning! I highly recommend Harold Stevens Jewelers for not only engagement rings, but all other special pieces of jewelry for yourself or a loved one. Thank you!! read more

Harold Stevens Jewelers - Jewelry Near Me - San Diego, California

Harold Stevens is the best place in town to get your Enagement ring and wedding bands. We have done business with them three times (twice at their old location) and each time we leave impressed with their quality of rings, excellent customer service and great ambiance. Yolanda is truly remarkable. She listens to your needs, works within your budget and designs precious jewelry. I'd definitely comeback and do business with them again and again! Thank you Harold Stevens and Yolanda! read more

I see that my fiancé has already beat me to it, writing a review here, but I would love to reiterate how amazing this place is! We (my fiancé and I) shopped at many other stores and did not get the welcoming feeling we wanted. We felt as if since we were younger, we were not a legitimate buyer. Well we were referred to Harold Stevens by family and man am I glad we were. Everyone at Harold Stevens was very kind and helpful. My fiancé was, and is very picky with just about everything. Yolanda was very patient with us and asked what my fiancé liked. She then showed up a line of rings she thought we would like. After the reactions my fiancé had when she tried them on, Yolanda decided to go another route and the next ring she brought us was perfect! Even Mr. Harold Stevens himself came out to talk to us and make sure everything was going great! After we had chosen a ring I had to come back to talk with Yolanda and Ryan about the stone I was going to use and again they were very patient and understanding with me and helped me with everything. After purchasing the ring Yolanda even helped me out to get insurance for it. All in all the BEST experience ever. I will never go to another jeweler. Thank you Harold Stevens!!! :) read more

Harold Stevens Jewelers - She said Yes!!! Guess it was big enough!! :) absolutely love the ring and The people at Harold Stevens!! Thank you so much!! - Jewelry Near Me - San Diego, California

Incredible experience with Ryan and everyone involved. I am glad I found them, and was very impressed with the process, and the value provided. A good friend of mine also purchased an engagement ring from Ryan. I will surely be a repeat customer, and recommend Harold Stevens to anyone I know. read more

An overall great experience, from the flexibility of creating a wedding ring completely custom to the amazing and courteous staff. If you're looking for a place where you want the best possible wedding ring with all your preferences taken into account, then check out Harold Stevens. The staff there is truly devoted to making the ring of your dreams, and will make sure that you're 100% involved in the process, leaving no stone unturned. It's been a great experience working with them on a wedding ring, and I'll definitely return to have wedding bands made. read more

Highly recommend. There are many options to go and get a ring or your jewelry, but you wont get the professional service anywhere else. From the first time I called down to Harold Stevens and when I showed up, there was no pressure. They are actually complete opposite of pressure sales. I was surprised when we started looking at diamonds that they didn't want me to make any immediate commitments. I have looked at diamonds before, but never have been educated as Harold had did when I met with him. He didn't try and up-sale me on the diamond. He had me pick the diamond I felt was the best for my fiance. After many trips back, I had found the perfect set up and diamond. He also took the time to take pictures and send them to me so I can see at home to make a decision. In the end I had the perfect ring. However, the service didn't stop there. Harold helped me with getting coverage for my ring. I also received a very professional packet on the ring with all the information included. We revisited Harold Stevens to possibly get the ring re-sized and also look for a band for myself. Joy and Ryan took over an hour of their time checking to see if my fiance's ring needed to be re-sized. Once again, they didn't pressure us just to make a sale. In the end, they gave us an adjustment to the ring so she could try it before making the decision to re-size it (at no charge). They also took the time to pull out men's rings so I could try them on and see all the different styles. They right away knew what I was looking for and we found the perfect wedding band. Go here for all your future jewelry needs. You wont be disappointed. read more

Harold Stevens Jewelers - Perfect ring. - Jewelry Near Me - San Diego, California

This store is the best! Jonathan suggested replacing the clasp on my chain rather than buying the new one I was shopping for. They also were able to find a link for my vintage watch. Truly kind and caring customer service no matter how much you are there to spend. read more

Harold and his staff are simply superb! I've done quite a bit of business with them and have never been disappointed. Whether it's a repair, an appraisal, or a purchase they have always been top notch in every way possible. Yolanda is my go to gal at Harold's and whenever I need anything I shoot her an email or give her a call and she's always happy to help. I've even developed the type of relationship with her where she knows what I like, and what I don't like when it comes to jewelry. Sure that may not sound like much to some people, but if you know anything about jewelry, you know just how invaluable this can be. While I may sing the high praises of Yolanda, everyone else who works at Harold's including Harold, his wife, his son, and the rest of the crew, are all extremely friendly and knowledgeable. Top all that off with a great selection of jewelry, and quality craftsmanship, and that is why I wouldn't dream of giving my business to any other jeweler in San Diego! read more

If you are looking for a great Jeweler with amazing customer service Harold Steven's is the place. My husband bought my engagement ring from Harold's in 2009 and it is gorgeous. I have received so many compliments and love the cathedral setting and classic style. Every time I have been in to get my ring cleaned or to browse all of the staff members are incredibly friendly. Joy, Harold, and Ryan go above and beyond to make you feel like a valued customer. When it came time to purchase our wedding bands we knew Harold's was the place. They had a matching band for my engagement ring and we ended up with a really cool and unique band for my husband. We went in a few times over a couple of months just to make sure we found a band we really liked for him and never felt pressured. We mainly worked with Ryan on the band purchase and he was so nice and helpful. A few days before the wedding I received a surprise necklace to wear and it is stunning. My husband had been able to work with the staff on his own and pulled off yet another amazing surprise. I realized that my whole wedding ended up being styled by Harold's! Highly recommend you give Harold's a try for all of your jewelry needs. read more

I absolutely LOVE my engagement ring. My husband worked closely for months with Ryan and I know how OCD he can be! Ryan gave him updates constantly from choosing the actual stone to the special design of my Todd Reed ring. I was so impressed with the care and attentiveness that Ryan took in making sure our ring was perfect. I am so grateful to him for helping my husband choose and design such a meaningful symbol of our love for each other. I would recommend Ryan and Harold Stevens to anyone! You will not regret it! read more

Harold Stevens Jewelers - Jewelry Near Me - San Diego, California

I ended up returning the Zales ring and purchased an anniversary band for my wife and also a new platinum and gold wedding band for myself as an upgrade. Both rings were beautiful and priced far below what comparable retailers were charging. My wife's ring came with the wrong number of diamonds. Joy, the co-owner, was out of town. However, she quickly returned a call I made and fiercely apologized for the mistake. She contacted the manufacturer and determined the other business had made mistake. She had a new ring shipped out within days. Joy is extremely knowledgeable about diamond and the purpose of jewelry. She doesn't just make sure you get what you want. She helps you to decide what your purpose is and lets you make the educated decision. read more

My friend is a customer here and he recommended me this place and I ended up becoming their customer too. I purchased an engagement ring for my fiancé. What I really like about this place was the owner Harold and his son Ryan's willingness to walk the customer through the complete knowledge of choosing the correct diamond beyond the 4C's info on the internet. Harold spent literally 2 hours with me to show different type of diamonds and taught me on spotting the detail characteristic of a beautiful stone. My fiancé is very satisfied with the ring. Thanks for helping us choosing a beautiful stone. I would definitely recommend this place for everyone read more

Came in to purchase an engagement ring. As a dude in his mid 20s I didn't know much but Yoli walked me through the process and made it a stress free experience and I ended up with a perfect ring. She gave feedback and answered questions I didn't even know I had. 10/10 would recommend. read more

If you are a guy who needs to buy an engagement ring, but can't name the 4 C's- look no further. This is a true jeweler who will walk you through the process from start to finish. Never pushy. Never up-selling. I was buying an engagement ring, and worked with Yolanda. She listened to what I wanted, then went to work. Over the next few hours she showed me rings and diamonds until we came up with the perfect combo for my (future) bride's ring. She was always engaged and fully focused on finding the right ring for us no matter how long it took. Since purchasing the ring, Yolanda has followed up to see how the engagement went, invited us in to clean the ring, and went the extra mile to mail us the wedding bands after we moved across the country! Yolanda, and everyone I interacted with at Harold Stevens cares about jewelry as their profession. You are a customer, not a commission. read more

Such a wonderful experience designing my engagement ring and crown accent band with Yolanda. Definitely didn't feel like a typical jeweler experience she really felt as though she cared and wanted us to find our perfect fit!! Will definitely be using Harold Steven's for all future jewelry needs. They are awesome read more

Joy was, well, an absolute joy to work with. I recently inherited a pair of european cut diamonds that were once a pair of earrings that belonged to my great great grandmother. After a ton of online research we decided that Harold Stevens was our best bet for a local jeweler with a vintage eye and custom options. Joy was wonderfully helpful in choosing the right metal (white gold without a rhodium coating) to make my heirlooms sparkle. The stones, each around 100 years old, were both chipped and had a slightly warm color, but Joy saw the beauty in their age and sentimental value. After flipping though a ton of settings on Pinterest, Joy offered that they could replicate a striking Art Deco design. About 2 weeks after our visit we received the first CAD drawings of the ring and it was absolutely spot on! About a month after dropping off my stones we picked up the most beautifully made custom ring that is unlike any I've seen before or since! I'm officially "that girl" staring at my own hand, it is more beautiful than anything I could have imagined! They even provided an appraisal at no charge for insurance purposes! I couldn't be happier! read more

I'm so grateful for Harold Steven's! Yolanda was so nice and patient with my fiancée and I. I'm so grateful for her and the Harold Steven's team!! Don't make the same mistake I did and spend 2 days driving around to multiple jewelers! Save your self the time and trouble and just go straight to Harold Steven's! One last shout out to Yolanda!! Thank you so much!! read more

Was in desperate search of a trusted jeweler to repair my damaged setting on my engagement ring. Joy was extremely thorough and made me feel like I was in excellent hands right from the start. She reassured me that the repair would be no issue. The repair came out excellent and it was a very quick process once approved through my insurance. Thank you, Joy, for making me feel reassured and confident in Harold Stevens. Very happy with the outcome and recommend to anyone looking for a jeweler that is knowledgeable, thoughtful, thorough, and kind! Happy to have found my new local jeweler :) read more

I love Harold Steven's because they truly make my visions come to life! Their custom services focus on the material being set and provide a realistic timeline and cost to accomplish my goals. I've had a necklace and two rings done by them in the past 2months! read more

Came here during their antique jewelry event and was extremely happy with the customer service. Yolanda couldn't be any more helpful or friendly. She is professional, super patient and very knowledgeable. You don't feel rushed or pressured into buying which is super awesome and actually makes you feel very comfortable shopping there. Definitely would recommend this store for anyone looking to buy jewelry. They have quite variety of rings, some necklaces and earrings but not too much where you feel overwhelmed. Prices are fair and they can work with your budget as well. Didn't know this but you can park in the building and they give you parking voucher. Otherwise, street parking is not hard to find as well. Overall: a very very pleasant experience. read more

Yolanda Yolanda Yolanda!!! She will make it happen. 5 stars is just not enough for Harold Stevens. Yolanda truly makes your moment magical and truly values you not just as a customer but as a person. I can't say enough good things about her. Harold Stevens is truly lucky to have her working for them. She kept me continuously updated on my ring. She Made my fiancée also feel comfortable with the whole experience. I will definitely recommend them to others. I am very glad we chose Harold Stevens. Thanks again Yolanda. You will always be a big part of our marriage. :) read more

Harold Stevens Jewelers - Jewelry Near Me - San Diego, California

I'd taken my ring in to get appraised for insurance, and the service was impeccable! I've shopped around, and Harold Stevens had the best price for appraisals. Beth, certified gemologist, did the appraisal and I really liked that they didn't have to keep the ring for a couple days to do the appraisal. Beth took photos while you wait, and then you can just take your ring home. She emailed me a VERY elaborate appraisal in a few days, and also mailed a hard copy. The experience was so quick and easy, and it only took one trip into the store. Thanks Beth! read more

Harold Stevens just has a beautiful selection of unique and high quality pieces. They also provide great customer service. I've always worked with Yoli, and she has guided me in the right direction more than once. And...they have an adorable golden doodle who is part of the working family! read more

I sought out Harold Stevens for sizing, retipping of the prongs, and appraisal of my new engagement ring - handed down from my fiance's grandmother - after reading all the positive yelp reviews. The woman who helped us was very pleasant but stated that the ring would have to be left at the store before they could even provide a price for the work. Finally, she pulled out a book and began to say that sizing down would cost $67. But a moment later, another woman came over and insisted the work would cost nearly $1000 because the ring would be sized down from a 9 to a 4 &1/2. WHAAAA!?! Seriously, $1000 to size a ring!? Anyway she wanted to make a whole new shank or have us get a wax mold made to fabricate a duplicate ring in the smaller size. I felt that the price seemed very high for a simple platinum band with a diamond and two baguettes (i.e. not a full diamond band or any unusual materials). Beyond that, my fiance and I left feeling disappointed that the ring would no longer be his grandma's ring after they finished chopping it to bits. In the end, we asked around for personal referrals and a jeweler in the jewelry exchange did the work while I watched for $70. Granted, the environment there is not fancy and sparkly like H.S., but the ring is beautiful, the diamonds are still securely mounted, it fits me perfectly, and I didn't have to leave my new engagement ring for weeks or even days. Do yourself a favor and shop around before buying the advice doled out in this fancy storefront. read more

Sometimes you have to give some credit to where it is deserved! Harold Steven's Jewelers helped me get out of a very sticky situation with personal attention and quick service. Here is what happened and how they saved the day. My girlfriend had just come home from China to show me her new favorite Jade ring she bought for herself, it really was nice. A few days later we were up at the Carlsbad Outlet mall and I saw a Dead Sea Salt place and told her that the salt was amazing for her hands! I was dropping my J-knowledge on her! Well she gave me her ring and enjoyed the salts and we left. We left in such a daze from the salts that I forgot her ring on the counter...never to be seen again. I was obviously in the dog house for this error! I called up Harold Steven's and Harold's son Ryan (this place is family owned) took care of me every step of the way. We went through several designs and many catalogs until we found the right match. Ryan understood my story and was able to help me find the perfect replacement for a very good price and in a timely manner. Just from that experience alone I know that when the time comes (many many many years in the future) for me to buy a ring when it matters most, there is no question about where I will go, Harold Steven's Jewelers! read more

I cannot say enough good things about Harold Stevens. My fiance and I walked into the store after have 2 terrible experiences in other stores where we were basically told to come back when we knew what we wanted to spend and what kind of stone, etc. Feeling disheartened, we walked into Harold Stevens and everything changed. We were greeted by Yolanda and I could not have imagined a better experience. Since I really had no clue what kind of ring I wanted she started from scratch and told us she would show us everything and once we knew approx what kind of ring we were looking for we would talk about price, but only if we felt comfortable. We were for sure alright talking about price and were prepared to drop a good amount- but Yolanda made it a really happy event and it is because of her that I was able to find the ring of my dreams. We probably spent about 3 hours in the store and never felt rushed or like we were wasting her time. My fiance also went back to see her 3 or 4 times to look at the actual diamond to place in the setting and every single visit was treated with kindness and excellent customer service. If you would like the full royal treatment and if you would like to feel like you are getting a ring from a family who appreciates you- not for a number, but for choosing them- then go to Harold Stevens. There is not a high enough Yelp rating for this establishment! read more

Cannot recommend more highly. My Fiancée is tough on her engagement ring. (made somewhere else) So much so that she had to have the prongs replaced. Yolanda helped us out major! She took the time to walk us through our options, and what would look best for the setting. Based on her amazing recommendation, we decided to protect the center stone with a bezel instead of prongs. It turned out amazing!! She also helped get my Fiancée's wedding band appraised. If you want extreme quality of service and product- come here. LGBT friendly as well. read more

Harold Stevens Jewelers is the real deal. I was in the market to find a stone and a setting to build the perfect engagement ring for my now fiancee. Buying a ring that is meant to last forever is a scary task for anyone, but the support and care of the team at Harold Stevens is second to none. I met with a few different places to see if they could put together that perfect ring. Although a few valiant efforts were made, non compared to the beautiful custom design Harold Stevens created for me and my fiancee. I was lucky that I had a pretty good idea of what I wanted, but even so, they were able to show me over four stones in my price range for the shape I wanted, and they also walked me through the very small differences between them and how they mattered. I love information and insight so to have them walk me through every detail made the decision process that much easier. This is hands down the best experience I've ever had buying jewelry. I can't compare their level of service to anything, they truly invested in me and how important it was for me to get my fiancee the perfect piece. They absolutely delivered! She and I are blown away by the design and the finished product, a truly one of a kind piece. If you're looking to get your special someone an engagement ring (or any piece of jewelry for that matter), trust me the process is NOT EASY, but Harold Stevens will make it a great experience and you will get the best quality in town! 10/10 across the board! Thank you Harold Stevens for everything, your efforts and care will truly last forever! read more

Coming here is a nightmare if your not familiar with downtown. Near this building their is a parking lot connected to it, complimentary for customers, with validation. The parking structure spirals upwards, so just follow it. Make sure you ask for validation cards from the workers! This is a super upscale jewelry store. You have to be buzzed in to get in. My husband bought my engagement ring here. And as I came in to look around, everything is just soo breathtaking. All the stones and their designs are definitely one of kind, nothing like Kay jewelers. The staff is also very kind. read more

I agree with the other reviewer who was surprised that there were any negative yelp reviews of Harold Stevens. My experience buying bridal jewelry at H.S. was absolutely wonderful from start to finish. First, I can't say enough good things about Yolanda. I did not have a big budget, but wanted to buy my fiance a special engagement ring. She helped me find the perfect setting and stone in my price range. I never felt that I was looked down on for not buying something more expensive. I felt valued and left feeling very excited about the engagement and proud that I didn't go over budget. I honestly didn't think I'd be able to get just what I wanted, but Yolanda made sure that I did. She also helped us with our other bridal jewelry purchases, and she went above and beyond in dealing with an expedited shipping issue that came up. Moreover, when we had an issue with a setting in the engagement ring, H.S. took the ring back and paid for all the repairs and a replacement stone. Truly, their customer service is exceptional. I'm so glad we bought our bridal jewelry through H.S. Based on our experiences, we would recommend H.S. to any of our friends without any hesitation. (Thank you Yolanda!) read more

Harold is incredibly knowledgeable and, most importantly for me, trustworthy. I was very thankful that he took plenty of time to go through any option and weigh out the pros and cons of each. read more