Literally traumatizing--a ton of unnecessary pain, gaslighting, condescension, and I got a cold…read morethere and was out of work nearly a week. And now I have to get a second opinion because I've heard so many stories about how inaccurate her assessments are. The badly trained hygienist shoved the whole metal x ray holder in my mouth (the metal ring should be outside) for maybe a dozen x rays. I started screaming in pain and was even in tears. When the doctor came out she expressed no concern for my pain, just blaming my experience on my large tongue. It had never once been brought up before and it was a really crappy way to get around validating my pain. Later that day as I started having symptoms of a respiratory infection, I lost it. In addition to that agony and degradation, now I had to put everything on hold for nearly a week because of whatever nastiness was on that metal thing shoved to the back of my throat again and again, all while the "medical professional" blamed me for my large tongue. And I missed out on paid work I really needed. Dr Monahan hasn't responded to my other review or two emails. I will not contact her directly again but if she wants to apologize she can reach out to me. I am definitely going to report her and her practice and encourage others to do the same. No one should have to endure this.

They attempted to withhold my Medical records for ransom which is illegal under HIPAA…read more They tried to say they could not release my medical records until I paid a $50 same day cancellation fee. THIS IS HIGHLY HIGHLY ILLEGAL. They did this while a girl, whose name is Emma, sat on the phone being condescending. Oblivious to the law or the gravity of the situation. They only released them after I filed a complaint. Do not allow medical professionals to withhold your medical information under any circumstances! This is why we have laws against this. STAY AWAY!

Dr. Jay and Dr. Brian have been our family dentists for over 30 years and have skillfully handled a…read morevariety of basic and complex dental issues. Not only are they wonderful and talented dentists, they truly care about their patients and provide a very relaxing environment. Gail at the front desk is a star! Always welcomes patients by name and immediately puts you at ease with her smile and friendly demeanor. Cannot recommend Micucci Dentistry enough!!

I have been going to Dr. Jay and Dr. Brian for 25 years. They are both especially knowledgeable,…read moreexperienced, and comforting when it comes to all dental work. They are dependable and have been available for an emergency situation I had experienced last summer. Recently, I had a challenging request to match a crown perfectly to cover a baby tooth. This was done seamlessly and I could not be happier with the results! I will never go to another dentist as their office is so cheerful, clean, and most of all highly competent! Molly

This is a great dental practice - maybe the best I've been to. I've been a loyal customer for a…read morefew years now and have zero complaints. They also gave me some great advice, are genuinely friendly, and they will also make suggestions for services based upon your insurance coverage.

Staff and Dentist Dr. Lee Feinberg the very best. I am not one to go to the dentist much. I was…read morevery nervous and scared. They all made me feel welcome, and eased my mind about my fears. I like it there. I'm glad my insurance company pointed them out.

I will not devote a lot of details and accolades to this review. Suffice it to say that from…read moreeverything I have experienced from day 1 (Initial exam, cleaning, two crowns) has been perfect. State of the art equipment, excellent communication and a pleasant, professional atmosphere. As little stress as you could possibly imagine with dental work. Note: It's out of their control but be aware that parking at the Shadyside Place is an adventure. Recommend that you just go down all the way down to the outside area and use the ground level entrance and elevator. Everything is very tight in the garage itself.

I've been going to this dentist office for several years now and it's convenient for me because…read moreit's within walking distance. The front desk person always remembers me and I get to go back usually less than five minutes after being checked in. I like that they have a texting system for reminders about appointments. They texted us all today mentioned that their parking situation is valet only right now which didn't affect me because I walked but I can see how that can be annoying to others. Their waiting area is small with three chairs but they have things like a cell phone cleaner and bottled water while you're waiting. I had my six month check up today. I had X-rays done, my next appointment scheduled, cleaning, flossing, polishing, and fluoride done. A dentist also came in after the hygienist and checked my teeth. All of this was done in about 40 minutes. They usually give you a small goody bag with a toothbrush, a small thing of floss, and a travel toothpaste tube but they didn't this time for me which isn't a big deal. My fluoride treatment was $20 and I paid with my FSA card.

I went here after a few of my close friends recommended the place and honestly liked my first visit…read morea lot. After my second visit, earlier this month, I am never returning and am switching dentists immediately. I filled out an online form for Jeffries exactly a week before my appointment to provide them with my dental insurance. I was proactive by informing them of my dental insurance and providing ample time (a week) for them to review it in advance before my appointment, so - in the case it wasn't covered - they could informed me in advance. I even reached out via email prior to filling out the online form to ask for the best way to provide it to them - via photos of my card or via a form or what - and they directed me to the form on their site, which I filled out the next day. FYI, I never heard back from them at all after providing them my insurance information. This was filled out on the Sunday prior to my Saturday appointment, about 6 days later. They only just reviewed my dental insurance AFTER my routine teeth cleaning appointment and informed me then that they don't accept my coverage, so I was charged the full upfront price for the appointment. This is totally unfair. If I give you ample time to review my insurance information, quickly submit it via the means you requested, and never heard back between a week timeframe of it not being acceptable, it is your job as an business team to follow up with me accordingly. They, however, clearly didn't and just wanted my business and money.

I was a patient at Jeffries Smith for about 3 years and was generally happy. I had the same…read morehygienist and dentist at each appointment which I appreciate. I am a resident with a very tough schedule so I make my appointments 6 months in advance. My December 2019 appointment was rescheduled about a week before the date by a message left on my voicemail. As I was not able to make the new appointment time I called to reschedule but the secretary was unable to find me a suitable time despite giving her options of essentially any day in December and any Tuesday in February. As a fellow medical provider I think it is poor form to cancel on someone and not find an appropriate substitute. I am now going elsewhere that was able to find me a suitable appointment.

Dr Pawlowicz called me to say he would help me with my dentures so I agreed to try again and…read moreappreciate him stepping up. He told me his staff was doing there job and he knew I did not wear them often and that when I do I have comfort, fit problems with sores and keeping them in my mouth. The fact that he stepped up is huge and my wife loves him and is going back for some work this week. He has put in many implants in her mouth and crowns and all have worked out brilliantly. He wants me to come for cleaning first with my 8 teeth (hahahaha) so I will see if I make it. I may opt for one of these YouTube dentures since I have friends that love them and all the appointments and dealing with issues for years hopefully won't be there. So Dr K thanks for your help sorry for the ugly review and maybe I will see you in the future.

I have been going to FCADC for at least the last 12 years and have never had a negative or…read moreuncomfortable experience. Dr. Kevin Pawlowicz has a definite love for what he does and its reflective in the way his office is run. Ashley is my go-to hygienist. She is as kind as the day is long. I am always greeted kindly and feel like they treat me as a friend when I come into the office. The care is top notch! I would not ever think of going anywhere else!

The staff is great and Dr. DeFusco is so sweet and kind. I am making an appointment to go and see…read morehim about dentures. I feel as though he will lead me in the right direction and have never gone to a dentist before who takes his time to listen to you and gives you really good advice not to mention he is not so pricy as the other dentists are !!!

Everyone in this office is so kind, gentle, supportive and amazing, i'm so glad i found themread more

Amazing first time experience. I will recommend this office to anyone! Dr. Passineau is thorough,…read morefriendly, and caring. She went over all my X-rays and treatment plan with me and made sure to answer any questions. I have a little bit of dental anxiety, but she immediately put me at ease. Her assistant Amy took my X-rays and did my cleaning. Both ladies made sure I was comfortable and kept checking in with me throughout the process. My front tooth had a stain on it and she spent extra time polishing that up for me before the cleaning. The office is located in a "home" type building, so lookout for the big white sign out front. Plenty of on street parking when I went. The waiting room has a Keurig and plenty of kcups to choose from. They offer specialty zoom whitening treatments that I'm definitely considering. All the ladies in the office were friendly and welcoming. I highly recommend Dr. Passineau and her awesome team!

If you live around the Pittsburgh area, don't even consider going anywhere else. I followed Dr…read more Passineau from the "chain" dental clinic she worked at because of how amazing she is. She is super sweet and happy. Very gentle and tells you exactly what is going on. She spends time with each of her patients and really gets to know you. Candace cleaned my teeth today, and she did an awesome job as well! The whole process from sign in to check out is very easy, and the waiting room is quite welcoming. It is in a neighborhood, just an FYI there is on street parking!