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    Peaceful Valley Home Care

    5.0 (1 review)
    Closed Closed

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    4 years ago

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    Senior Helpers - Surgery Assistance

    Senior Helpers

    1.0(1 review)
    0.1 mi

    Driver was 30 minutes late because she "got lost. Her gps acted up." This is not acceptable…read more Anticipating surgery is stressful; having one's paid driver being half an hour late is more stressful. I didn't hire Senior Helpers, paying in advance for a four hour minimum, to just take me to the post office or to Walgreen's to pick up a prescription where there is no specific appointment. No. I hired Senior Helpers to take me to my surgery appointment. Being on time is crucial. My appointment was at 9am so we agreed that the driver would be at my apartment at 8am to ensure I was on time. When I made the reservation, I stressed that gps does not recognize my address so one must enter the address of the apartment management office to get to the complex. Who knows if that was conveyed to the driver - if not, that's corporate incompetence - if yes, then the driver is incompetent. At 8:10 A.M., I called to check on my driver who is now ten minutes late. They didn't know where she was but said they'd check and call me back. I had to call back again and ultimately at 8:20 A.M. this: she got lost but should be there soon. I told them that my four hour minimum should start at 8:30 A.M. when the driver arrives, not at 8:00 A.M. when she should have arrived, and they agreed. I walked out of my apartment and waited at the gate, and it's a good thing I did! The driver had parked by the gate and was out of her car looking for my apartment several buildings away. All the buildings/individual apartments are marked with the addresses and unit numbers. How was my address missed? We got in her car and first thing she did was run the stop sign pulling onto the public street. Oh, my. I'm now in a hurry, but ... well. We made it to my appointment and were driving back to my apartment by 10:20 A.M. I had been told that the driver could help me with some light housekeeping or meal prep during the four hours that she was assigned to me. I had planned to have her help me vacuum my floors, but I bid her farewell upon arriving home at about 10:30 A.M. because I needed to end the whole experience. So, I paid for four hours but only used two. I got my ride to and from my surgery, but paid extra for a lot of unnecessary stress. This review is not personal. I'm sure all involved are very nice people; however, they failed due to their lack of professionalism. Is there no directive or training that ensures that drivers know where they're supposed to go? Are the drivers just given an address and then forgotten? Is it not prudent for a driver to map the route at least a day before via the internet maps app to ensure a timely arrival? My surgery was successful in spite of the disastrous experience w/ Senior Helpers. I'll not depend on them ever again.

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    Senior Helpers - VA Benefit Assistance

    VA Benefit Assistance

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    Companion Care

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    Respite Care

    Lancaster Creations

    Lancaster Creations

    1.0(1 review)
    0.1 mi

    Low quality products. Some prices are great others are too pricey for my taste. The owners shop is…read moreugly inside but I like that its downtown near where I live. Dont go to her shop (edit: shop address is incorrect on yelp), visit her farmers market booth instead if you dont like smudge sticks, she burns these in her shop sometimes. Hours are ok at her shop but check her fb before cause she closes alot and changes hours often. I was told she doesn't sell elderberry syrup at the market? But she sells it at her shop. Kinda sketchy. Idek if shes certified to even sell half the things she sells, I mean she sells weed products and weed behind the counter illegally. Don't like her dishonesty. Appreciate her efforts to offer organic products but after adding her on fb to learn more about her & her products I found how scandalous and undeserving she is. Examples: She trades customers her products for marijuana. (cant imagine her dishonesty in paying taxes as well). Begs/whines on fb for people to buy her products if she has a slow day even though she received a 10.000$ interest free loan to blown for who knows what. Collects ingredients for products from random outside sources without knowing if it is organic. I thought she was organic certified, she isn't and good thing she isn't because some of her ingredients might not be. Didn't know it was legal to use the word organic in your store name or business without certification. The owner doesn't have credentials or degrees, stated she went to some herbal school but its not even a school just a series of random classes. I really trusted her to provide organic and safe products. Hint: if you do shop with her at the farmers market or shop and ask for discount she'll give it to you if its a slow day so that's always nice. Just wish I could trust her products more and that they even worked like they were supposed to. Deordorant and lip balms, ok no problem, but health related products such as skin cremes and pain relievers and especially edible elderberry syrup she offers, stay away plz. Go to a professional certified organic business run by a credentialed individual only!! Update: funny how my review was deleted. Looks like the owner is at her cheating business ways again

    From the owner: Herbalist formulated, physician recommended 100% Organic Herbal Skin & Body Careread more

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    Lancaster Creations
    Lancaster Creations
    Lancaster Creations

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    Peaceful Valley Home Care - hospice - Updated August 2026

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