Bought Elan ripstick 96 from Kevin yesterday. I demoed it during the day. He was very knowledgeable…read moreand picked a great ski based on my size and riding style Would buy from them again Also gave me a reasonable price

Great store and helpful staff. I purchased boots from here and staff was knowledgeable and has been…read morehelpful every time I've gone in. Cute clothing selection as well

Super convenient and with great gear. My husband and I got their Superior Skis this past weekend -…read moreeverything was great and at a fair price. Nice condition of all equipment. Staff in store were friendly and efficient. Directly inside Mountain Green condos if you're staying there - super easy!

We rented 2 sets of demo skis this past week and had great service. Had a binding come off on the…read moremountain and Brody came to fix it on his day off. We didn't realize that the demo skis came with performance boots and were firmer than we liked but all around great service!

We bought snowboard boots there about a month ago, and that experience was great. But what really…read moreset them apart was the service a month later to see if the boots could be refitted after some discomfort with their use. Randy took the time to really evaluate the needs of my daughter, the rider. He explained various reasons why her foot shape may cause pain and worked to expand the boots in certain spots. He took a lot of time to make sure the fit was just right. In this day and age of home delivery and service through bots, it was so nice to experience a company that stands behind their product, even after the sale. Highly recommend!

Once again, they batted it out of the ballpark…read more We came in with the family in tow to look at ski boots. Everything I said in my previous report is still valid. Except this time we had three members of the family bought boots. Every aspect of our experience was top notch. Max, the boot fitter, is an expert. As well as a personable individual. As well as a good salesman. The store is an emporium of anything related to skiing, boarding and cycling. They carry a huge selection of clothing and accessories too. Impressive place. Minutes away from the Skyeship Gondola. And hands down, about the best I've seen.

I ski at Killington, and we have many places to choose for service. However, we buy and service our…read moreequipment at NSW. Rick and his team are great. Prompt service, ready when they say it will be. If there's a problem with the equipment, they look at it immediately. My wife had a manufacturing defect in a ski, they addressed it in one day. Top notch boot fitters there. We used to just buy "off the rack" but my wife convinced me to upgrade, and thrilled that we did. If you are looking for a great shop to buy/service your equipment, you cannot go wrong coming here.

I have gone to 4 ski shops to fit and fix my boots and they were the ones to do it. They listen to…read moreyour concerns and help you find a solution. Love this place!!

Snapped a binding at Killington. Darkside had solid options and prices to choose from. The staff…read morewas knowledgeable and swapped in the new bindings for free. Great vibe. Highly recommend.

Our daughter needed a top quality board for competition. John was beyond outstanding! Listened to…read moreher needs and nailed it, she found exactly what she wanted. Picked out bindings and mounted them. We went to have lunch so he could wax and do the bindings. Came back and everything was all set. We traveled a couple hours to the store and won't hesitate to do it again! The total was less than what I expected. Great customer service and extremely good value!

I had a truly excellent experience here on 12/14/24! Great old-school rental and tuning shop that…read moreRENTS SKI JACKETS!! (Marty saved me so much time and $$; I got everything I needed in one place, on my way to the mountain :) I initially came in just to have my binding settings adjusted, but after talking with me extensively about my skiing habits, reviewing all the binding guidelines, and discussing my strong desire to not incur knee injuries (lol), we decided to leave the settings as they were. Marty had thoroughly checked the binding release action on both points of both skis, and I had the benefit of his expertise, so I expected to pay at least something for that, but he declined any payment. So, I took the opportunity to have him give my skis a much-needed sharpening and wax, which he did, by hand, in about 20-30 minutes. We had a very nice chat while he worked; he's got all the local insider info about Killington and the area! He asked where I was off to next, and I explained that I was going to goodwill to try to find a cheap ski jacket, having forgotten mine as it was hung in a closet rather than bagged with the rest of my gear, and I was happy to discover that he also rents ski jackets- a too-well-kept secret! Don't expect anything fancy, but if you want something to keep you warm, for only $10/day, come here!! Later on, as I worked my way down some classic early-season black diamond trails, with generally great conditions but also the usual skiied-off areas, and my friends talked about how icy the trails were, I realized that the edge sharpening had made a huge difference for me! Cannot recommend this place enough for its value, service, and awesome vintage vibe!!

Marty went above and beyond in equipping our family with gear for a day of skiing at Pico. Not…read moreonly did he hook us up with skis at a great price, he offered tips and tricks to maximize our fun and comfort on the slopes. Marty has a quick wit and is great with children. His location is super convenient- particularly if you are skiing at Pico, just a mile or so down the road. By my calculations, his prices are about half when compared to the resort's onsite ski rentals. Thanks Marty for the great service and see you next time!

This is the best place to get geared up at Killington. The manager, Clark, will get you on the…read moreright board and have you dialed in. This guy knows so much about the gear and loves to educate his customers. I got set up on a sweet Never Summer Proto. It was a fun board to ride. Got some new socks too. They have a good selection of clothes.

Best Place in Killington to Gear Up for the Mountain. We…read moretravel for 5 hours just to have this business gear us for skiing and snowboarding. Their staff is extremely informative, attentive and accommodating. Nick in snowboarding is a master of his trade. He will make sure you are completely fitted properly with the right gear. The "Boot Whisperers" for skiing made sure we had the perfect fit for your type of foot. I repeatedly visited Steve through the weekend to tweak my boot fit with pressure heat molding and he was more than accommodating. If you are going to put down good money to ski and snowboard and be sure it is the right gear, whether its rental or purchase, this place is the best! They continually back up their products and business with excellence.

I find the employees so personable and respectful of their customers here. Elizabeth is great. She…read morespent the time to listen and ensure I got exactly the right boot, giving this 30 plus year skier tips and tricks I never knew. I could not be happier with my purchase. Aspen East will now be my go to ski shop.

Such friendly and knowledgeable staff, put my mind at ease as a first time skier. I appreciated how…read moreeasy they make it to pick up, rent, then drop off your equipment. I also appreciated them helping me decide which base layers I needed. I will definitely be going back for future ski trips!

An excellent selection of ski, bike, camping, and general outdoor gear and apparel. Staff are very…read moreknowledgeable about uphill/alpine touring ski gear, which seems to be their niche. Some nice finds in the bargain basement consignment section. Trails from the parking lot connect to the Sherburne Trails network.

They had all the gear I was looking for and the people working there were extremely nice!read more

Ray did it again! After an ankle fracture I needed adjustments to pick up space in my boots and…read moretighten screws. BRAVO! Excellent job Ray - THANK YOU! Ray added cork fillers to the sides that made the boots feel sturdy and snug - EXACTLY what I needed! Thank you Ray and Surefoot!

After a season of skiing, probably 50 days, the integrated Surefoot boot heaters ceased working!…read more One month one of them, and then next month the other one. Commendably the shop managed a fix, with external heaters and wires running up the outside of the liner, but that's not what I paid for or what I wanted. The problem with external wires is that when liners are removed or inserted it is very possible to dislodge a wire. That was part of the attraction of the Surefoot system in the first place. There is an engineering or production problem here, which needs fixing.