These guys are Awesome!! We showed up 90 minutes prior to closing in desperate need for help with a…read morebrake problem on a TT bike, which needed to be fixed prior to stage 3 of the KSR the next morning. The mechanic (didn't get his name) was able to fix the campagnolo issue in time and saved the day! Highly recommend!!

Not good! I called Alpine Bike Works on Friday June 12th. I was told they had one Santa Cruz…read moreMegatower CS X-large bike in stock; however, it was still in the box. I stated that I would be stopping by on the morning of Sunday the 14th to check it out and purchase it. I was told the bike would be ready and waiting for me. I arrived at the shop on Sunday 11am only to discover the bike had not been pulled, unboxed and assembled yet--a process that takes between an hour to an hour and a half. I had just driven 96mi/2 hours to get there only to learn they failed to follow through with having the bike ready & waiting. As I left the shop, the Owner stopped me outside stating that he wanted to "help me". I asked him what exactly he meant by that, to which he responded "I'll have the bike built for you right now." Now, I'm thinking to myself this guy didn't have time to get it right prior to my arrival; yet, suddenly has found the time--My Time--to get it right after my arrival? Really? That's how it's done? I told the Owner I don't do business like this. No reputable business does. Since when did it become acceptable to presume upon a potential customers time? My plans for the day did not include waiting 1 1/2 hours for a bike build. This guy didn't even offer to buy me a cup of coffee while I waited. Furthermore, what prevented them from calling me ahead of time to inform me the bike wouldn't be ready & waiting? They had a day and a half! Also, I couldn't help but wonder as I drove home, if the Owner lost sight of the fact that as a paying customer, I was there to Help him and not the other way around. He needed to sell the bike; I don't need to buy. Lastly, if they can't be counted upon to assemble a bike when they said they would, or at least make a simple heads-up courtesy phone call, then what is there to make me think they can follow through with anything else? I can only imagine the headaches were there to be a warranty issue or a simple return. Not Good! Scott M. Colchester, Vt.

GMB is my go to LBS because Doon, Dillon, and the guys are friendly and offer honest advice and…read morefair prices for labor. They always take my bike for service and get it back in short order even when busy. They are involved in and support the community, lead local rides, and run the biker- and skier-friendly Stable Inn next door, so it's nice to give back to them with my business when possible.

Amazing shop with friendly helpful staff. I go to Rochester (from Boston) a few times a year and…read morealways bring my bikes with me. I can always count on Doon and his crew to get the bikes tuned up and running perfectly. They are honest, professional, and hands down the best in the business. I'm surrounded by bike shops in Boston, but will only go to Green Mountain. The prices are really reasonable and will work with you to match your budget. If your in that area of VT than definitely stop by. It's a very cool shop in a beautiful part of Vermont.

So yeah I read a few of the other reviews... and yeah Phil may be a little bit on the spectrum, but…read morethat's what makes him so dedicated. Aspies like me understand that no eye contact thing and the talking out loud to yourself. That doesn't mean he's being rude to you. That means you are projecting and being insensitive to a good guy. He worked like mad for me each time I was in. He kept trying to bring me in under budget and explained and even apologized for every minor cost. The world is a wide place and there are lots of different people in it. Get used to it. That's what makes the world more interesting. Local businesses need your support. I will continue to give my support here.

This is mainly a response to some of the other reviews of Green Mountain Cyclery. I'll start by…read moresaying I have never seen Phil outside the shop; ours is only a professional relationship. About 15 years ago, due to a running injury, my Primary Care Physician suggested that I start biking. So I bought a 10 year-old high-end bike on EBAY and when it came, I brought it to the nearest bike shop I could find, Phil Beauchamp's Green Mountain Cyclery. Frankly, I purchased this particular bike it because the manufacturer's name on the bike is the same as my own. And at about 10 years old, it was fairly inexpensive for a bike with Shimano 105/Ultegra components.. I was quick to admit to Phil that I didn't know much, that I had never like biking and my plan was to do this only until my knee had recovered enough so that I could begin running again. He told me that in his experience a lot of runners turned to cycling and that after a while, some even come to like their bikes. This bike (at 53) was a little small for me (at 5'9") and it came partially disassembled in need of some work. I told Phil that I was not a mechanic and that I committed to this bike (besides, I thought, I wouldn't be riding it for very long anyway. Spoiler alert: after another knee injury I turned to cycling full time and averaged about 100 miles/week for the summer). Phil assembled it for a very reasonable price and then watched for a few minutes while I rode it around the parking lot. Then he asked me to come back after closing so he could have the time without interruption to make some adjustments that would make the bike a better fit. It took about an hour with me pedaling on the trainer and Phil making adjustments and explaining what he was doing and why he was doing it. I learned more from Phil during that time than I had in all the reading I had done. And it was free. Since that time, I have purchased two similar bikes for my kids as well as two hard tail mountain bikes, all on Ebay. And in each case, I have asked Phil to assemble and make the proper fit. Each bike remains currently in use and Phil has done all of the routine maintenance (okay, my daughter has had one of the hard tails in Utah for the past year, so I don't know what she's done... Phil boxed it and mailed it to her, again, at a very reasonable price). And sure, I often thought I should buy a Schwinn from Phil, but my name isn't Schwinn. In my experience, Phil is passionate about bikes and he talks rapidly about bikes, sports, news, almost anything. Phil's a reader and very astute. He may not always make warm and comfortable eye contact in conversation and it may be hard to match his intensity, but has never said or done anything in my presence that I would consider to be rude. Sometimes, when he with with a customer, I've had to wait 15 or 20 minutes to get his attention to my issue of the day. But it's always been worth the wait. I have been amazed by Phil's breadth of knowledge as well as his willingness to share it. I learn something every time I go into the store, even some good routes. On the other hand, I have seen people in his shop who understandably want their bikes repaired as quickly as possible behave toward Phil in a way that made me glad I was in a different line of work. About a year ago, I moved about 60 miles away. He did the routine maintenance on my bikes in the spring. Yesterday, I drove to his bike shop, just to show him the bike and ask a few questions. So. If you are patient, if you want to tap into the knowledge base of a gifted bike mechanic for reasonable prices, I would highly recommend Green Mountain Cyclery.

We bought snowboard boots there about a month ago, and that experience was great. But what really…read moreset them apart was the service a month later to see if the boots could be refitted after some discomfort with their use. Randy took the time to really evaluate the needs of my daughter, the rider. He explained various reasons why her foot shape may cause pain and worked to expand the boots in certain spots. He took a lot of time to make sure the fit was just right. In this day and age of home delivery and service through bots, it was so nice to experience a company that stands behind their product, even after the sale. Highly recommend!

Once again, they batted it out of the ballpark…read more We came in with the family in tow to look at ski boots. Everything I said in my previous report is still valid. Except this time we had three members of the family bought boots. Every aspect of our experience was top notch. Max, the boot fitter, is an expert. As well as a personable individual. As well as a good salesman. The store is an emporium of anything related to skiing, boarding and cycling. They carry a huge selection of clothing and accessories too. Impressive place. Minutes away from the Skyeship Gondola. And hands down, about the best I've seen.

Bought Elan ripstick 96 from Kevin yesterday. I demoed it during the day. He was very knowledgeable…read moreand picked a great ski based on my size and riding style Would buy from them again Also gave me a reasonable price

Great store and helpful staff. I purchased boots from here and staff was knowledgeable and has been…read morehelpful every time I've gone in. Cute clothing selection as well

An excellent selection of ski, bike, camping, and general outdoor gear and apparel. Staff are very…read moreknowledgeable about uphill/alpine touring ski gear, which seems to be their niche. Some nice finds in the bargain basement consignment section. Trails from the parking lot connect to the Sherburne Trails network.

They had all the gear I was looking for and the people working there were extremely nice!read more

Clothing and gear for hikers, swimmers, bikers, runners, and general outdoor wear. There were also…read moresome sales going on, with a mix of well known name brands and other accessories like discs and goggles. Upstairs there's a small, unexpected antique section that felt really unique, along with a kids section. Overall, a solid selection if you're looking for nice quality new outdoor gear.

I was completely geared up from head to toe to train for the Boston Marathon in 2017. We stopped by…read morein November of 2016 and Peter completely took care of me. I wore the clothes he selected every Sunday for all my long distance runs. The clothes gave me all the confidence I needed to run the marathon in 2017. I will always be grateful.

Snapped a binding at Killington. Darkside had solid options and prices to choose from. The staff…read morewas knowledgeable and swapped in the new bindings for free. Great vibe. Highly recommend.

Our daughter needed a top quality board for competition. John was beyond outstanding! Listened to…read moreher needs and nailed it, she found exactly what she wanted. Picked out bindings and mounted them. We went to have lunch so he could wax and do the bindings. Came back and everything was all set. We traveled a couple hours to the store and won't hesitate to do it again! The total was less than what I expected. Great customer service and extremely good value!