If I could give Zero stars I would. In 25 years of renting in the City I never imagined such a horrific experience!!! I really hope my experience serves as a cautionary tale & renters stay away. I wish I had gone on Yelp to read reviews of PP before I signed a lease. First, I viewed an unfinished & rented what was supposed to be a new gut rehab. I had a few concerns. When I viewed the unit which was still under construction, a finished unit wasn't available to view, I was told. Ari (the rental agent) assured me that all the trash would be removed from the back porches & assured me there were would not be a roach problem. I asked because I'm aware that in larger buildings, especially when there's renovations, it can stir up critters. I should've trusted my gut & not signed the lease. Upon move in it was a nightmare!!! ***It was filled with ROACHES!!! Roaches were everywhere!!!! Day. Night. The roaches were out! ***On move in day it was over 90* and the HVAC was not completely installed. ***The outlets did not work either. ***Security intercom not wired ***Also, neighbors in the other units which had not been rehabbed "yet" we're collecting aluminum cans & junk on the back porches. This attracts rats and bugs. Another was running electric cords from another unit for power. The building manager at the time was dismissive and had no sense of urgency. After NO help from management. I found the contact info for the CEO, Mike Zucker. He was responsive. After less than a week and nowhere to move (I only slept there one night) Mike offered to either let me out of my lease or move to another property (I had pictures/video and social media is great leverage). In my desperation I took him up on the offer of another property. It couldn't be worse, right? It seemed like he was being a nice guy, at least he seemed like he was. I worked with PP and found another apartment a few blocks away. Again at first glance it seemed ok. At least it wouldn't be roach infested. It was a whole other set of problems. ***After the first big rain I had water pouring down the living room walls & window frames. After emailing & complaining, Alec, the building manager, came out, looked me in the eye & lied that it was fixed. He did this more than once. Obviously, it hadn't been because with every heavy rainstorm water ran down the wall and window frames. ***The apartment was so damp there were spiders & centipedes everywhere, as well as what I was told were water bugs (I think they were roaches). ***The in unit washer/dryer was not properly installed and was unusable the entire time I was there. *** I finally had it when in the same night I had to call the fire department for a suspected gas leak in the basement. After an inspection of the "gas leak" in the basement, the fire department determined it was fumes from the sewer drain, but they found and pointed out some rigged wiring in the basement as well as improperly store paint, chemicals and just junk in a storage room. I do not know if the fire department notified or fined PP. I did notify them however via email & phone calls. ***About an hour later, while I was in bed, I heard what sounded like the faucet running in my kitchen. It was water streaming out of the light fixtures in my kitchen because they did not repair an ongoing leak/clogged sink in the upstairs unit In the end, my partner received a significant medical diagnosis and we decided we needed to leave. After the longest 5 1/2 months, I broke my lease and got out of there. If the situation wasn't so UNSAFE & UNSANITARY, it would be comical. It was something everyday. Peak Properties should not be in business!!!! Oh, and their staff is rude & misogynistic. I don't appreciate being categorized as an irrational woman that's over reacting. What PP seems to not recognized is that where you live greatly impacts you physically & mentally. This experience created an over abundance of stress and anxiety. It effected my overall wellness. ***PS: I don't need to see a snarky response from PP regarding my review. I am not exaggerating. I've read their responses to other reviews and I believe they are inappropriate and unprofessional. Hold yourself, your employees and independent contractors ACCOUNTABLE. read more

This review is regarding Library Lofts (619 S Lasalle Street): I will start off by saying that the building itself is beautifully restored, and I was the first tenant to live in my unit. Rent is a bit pricy for a one bedroom, however the appliances, flooring, etc are new and of good quality. The rooftop is also nice, and in summertime there are patio chairs and grills for tenants to use. There is an online portal to pay rent and amenities, which is also convenient. If you are looking for a more modern living space, the LIbrary Lofts are great! The main issue with Library Lofts is the management. The front desk leasing manager Andy is extremely incompetent! I wish I could attach email threads between us, however it would simply take too long. I have even spoken with Andy's boss (peak property manager, name unknown), regarding his awful behavior and language both in person and via email. As a working medical professional, I cannot believe the amount of disrespect he has given to me as a tenant. I cannot speak on the behalf of others, but he is rude, curt, and is never willing to work with residents to improve the quality of their stay. His unprofessionalism and disorganization was the main motivation for me to leave Library Lofts, which is disappointing because the building is otherwise wonderful. Overall, I have spent two years living here and I'm happy with it because of the building and amenities. However, the management staff is quite poor. Hopefully this will change at some point in the future. read more

Recently Peak property just took over the apartment building where I live in Andersonville.. placed couple work orders, it took forever to respond.. flood from the above resident, ceiling was crumbling.. had to email numerous times finally it was done!! They listed my unit as vacant in June, although my lease ends in August 31, no notification whatsoever! It was Seada that called and informed me that someone was there to see my studio.. I have emailed, I have called and left messages to the main office to receive a renewing lease 3 times.. Today I have received a text regarding the lease.. very disrespectful " trying to see where your head is at with it " really!? If you have nothing nice to say don't say anything!! Still upset about how I was talked to.. just so you know, the residents are paying your salary not the other way around !! Lease is sent of course with an increase and no explanation!! Peak Properties has been an overall pretty negative experience, the people that they have representing the organization are not very easy to deal with, and they tend to only respond to you when is convenient to them!! I know that managing is a tough one because I do the same!! read more

This is an update to the 2 previous reviews. After speaking with Alfonso and Peak, we were able to get all outstanding issues taken care of. While it was stressful at the beginning, I am now feeling like I am home. Thank you for being responsive and listening to your tenants! I would personally like to thank the awesome maintenance (Don) and Alfonso for assisting in getting everything completed expeditiously! read more

Update: After my initial review Peak Properties reached out to me swiftly and have worked with me to resolve my issue. My unit was omitted from the inspection, as per my wishes, although the inspection did go as planned. I want to thank Michael Z. for his responsiveness and help in this situation - it is highly appreciated. read more

Peak was a good management company for the 2 years I lived there. The building was gorgeous, no issues at all. Anytime I needed something it was an easy communication / fix. A few standard hiccups, but they were resolved quickly. Move out was a breeze and they were very kind about getting any packages to me after I moved. read more

I've been renting from Peak for 2 years now and I've found large segments ofthe staff to be pretty professional. Juan and Luis, the maintenance team for my area, are very responsive and diligent about attending to the needs of a location that has had serious mechanical issues during the period I've been here. Oscar in AR was extremely helpful setting up auto-pay on Rent Café and sorting out details on my account history--he's an asset to the organization. I have never received replies to any of my emails to the property managers; only bulletins regarding power outages, water shutoffs, and abandoned car warnings. read more

I can't say enough of good things about this property management company. I absolutely love my place and every single guest that has visited me has been wow'ed. Initially during my search Zorina helped me with getting into my new apartment in my May of 2018. Zorina has always been available for me with any questions that I had and has gone over and beyond to help me. Kleo has also done the same and has been very responsive and helpful. Anytime there has been the slightest problem with the apartment a simple email or a call has ended up with my problem being solved in less than 24 hours. I highly recommend them and thank them for making this 2 bed room apartment a home for me and my kids! read more

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Save yourself and find another property management company to rent through. My rental unit was sold to another owner half way through my lease. My lease stays in tact but now I have to deal with Peak Properties. Here's a list of the headaches Ive dealt with since they took over: -No one bothered to tell me the unit was sold and under new management. I got an email one day from Peak telling me my rent was late despite having paid rent to my former prop management co. Ive never paid rent late in my life so it was an abrasive and insulting first interaction. -They never asked for proof of rental insurance and instead used the opportunity to auto-enroll me in their affiliate's schemey insurance plan. Im sure Peak gets a cut if I hadnt put a stop to that immediately. That was a fun morning. -Set up autopay through their haphazard portal (rentcafe ) and it worked fine for August. Suddenly it doesnt work for September and Im forced to pay an additional $10 fee for making a one-time payment. Waiting for this $10 to be credited to my acct. -There is a weird collection of "late fees" on my acct when I login. Again, never paid rent late in my life and Ill be damned if I pay these "late fees." -NOW theyve asked me to pay Sept rent again!!! Who the actual hell is running this place????? read more

I have been renting with Peak Properties same unit for over 4 years. Whenever there is a maintenance issue big or small, the maintenance team are prompt with resolving the issue. Alice is absolutely wonderful with swift response to questions I may have. My AC unit was delivered noon on a 90+ degree day. Not expecting maintenance to install the same day, they actually showed up within the hour to install once I alerted them it's been delivered, all thanks to Alice, Chavez, and Chavez's brother (sorry forgot his name). Knowing it was last minute, was expecting to sleep in a hot apartment for the night, but thanks to Alice she expedited the installation. Chavez and his brother were wonderful with a great positive attitude. Just one of many examples Peak Properties go above and beyond! Thank You!!!! read more

Thank you to Zach Nankin and David Maeir who were very understanding in regards to the leasing and moving process during the COVID-19 pandemic. Without getting into too much detail, they were amenable to my particular situation and needs, and I am grateful for that! read more

Peak Properties took over the management of our building about five months before our lease was up. They wasted no time demonstrating their ineptitude. Customer service is not a part of this company's culture. 1. Our lease renewal notice was delayed by a month because Claris Marin sent the wrong documents. Her supervisor, Marchelle Fuller, had no explanation for why this happened. As a result, we had less than 30 days to consider whether we wanted to renew the lease--we should have had 60 days. Oh, and the new lease they tried to slide past us included a $100 rent increase. 2. Three months in row we were told our rent wasn't received. Each time the burden was on us to prove to Karine Bucci that rent was indeed paid (and get the late fee cancelled). Tracking rent payments should be a pretty simple task for a company that makes a business of collecting rent. 3. The website they use for rent payments, RentCafe, was broken the entire time we rented from them. The person assigned to deal with it, Raul Lobo, admitted that it was a mess and they had no idea how to fix it. As a result, we had to pay by check, which completely confused them (see item 2 above). 4. The level of disorganization at their office is laughable. Susan Schultz emailed us repeatedly to request proof of renters insurance that had already been supplied. 5. Our downstairs neighbor was running a makeshift school out of her apartment (forbidden in the lease). Teenage students repeatedly broke into the building, caused noise disturbances, and threatened other tenants. This was repeatedly reported to building manager, David Maeir, but nothing was done. It quickly became clear that we didn't want to continue renting from this disaster of a company. So we found a new apartment with a lease that started one month before our lease with Peak Properties expired. Given how poorly they'd handled so many issues, we requested that they let us out of our lease one month early. Not a big ask when you consider how much time and frustration they cost us. It would have been an easy way to make amends for their many mistakes. However, they refused because, according to CEO Mike Zucker, "bad bookkeeping" wasn't a good enough reason. Do not rent a home from Peak Properties. Do not hire Peak Properties to manage your building. There are far better companies out there--run by far better people. read more

this is what it's like renting from peak properties. this is the briar lakeview location. floors are completely uneven, loose electric wires, floors separating from wall and sinking, radiator banging and hissing and when maintenance came to "fix " it they just put a piece of wood underneath, mold in the laundry machines, and generally very disgusting condition. on top of that the management including the man replying to this comment (i've contacted 3 or 4 people from the management team) all are extremely rude and unkind to the fact we are paying our money to stay in a place that's falling apart. read more

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The building manager at Briar Place is incredibly nice. He has helped me with so much over the last three years. The actual leasing company can be hard to deal with sometimes, but the building manager makes up for it. read more

My property management switched over to property frameworks. They tell me Peak is no longer. My experience has only gotten worse

Since I moved in, I started having severe shortness of breath and asthma attacks that made me call 911. I have had severe shortness of breath that my rescue inhalers did nothing to resolve and I would call an ambulance and go to emergency dept. I complained 25 times to the maintenance that the heaters were causing severe allergic reaction and asthma and shortness of breath. They did nothing for 6 months. A lawyer from Access Living Mary Rosenberg wrote to them. They said pay May rent and leave. I had to keep the windows open & the heaters turned to off for the polar vortex and the weather today is still cold and I'm still wheezing after using a nebulizer treatment. The nurse practitioner who gave me the nebulizer came to the apt after I had been in the emergency dept 10 times in a couple of months. I am asthmatic and allergic to mold. I thought it was carbon monoxide poisoning and Nicor turned off the gas. My breathing improved when the gas was off. The Nicor man said his mother died of asthma at 45. I have been asked 3 times by paramedics and Emergency dept personnel if I had ever been intubated for asthma & I said no. But if I stay in the apt maybe I will end up that way. The rent was always saying I owed estimated $4,000. Parliament Enterprises and Peak Properties said don't worry. Parliament Enterprises and Peak Properties said don't worry for months. But when the lawyer wrote to them the late fees, that were just a part of the rent $50 x 6...vanished. The sad thing is that I have resigned myself to actually dying from asthma and have told my child how to call 911 if I pass out. I have asked Peak Properties to let me move into another unit that won't have the allergic reaction that this apt does. They said no. I cant breathe in the apt when the heat is on. I went to Tucson Arizona for 2 weeks. I was happy to breath better but I cant afford to stay in Tucson until it warms up in Chicago so I can open all the windows so I dont smother from asthma. I stayed at a friend's for weeks in Chicago. But its inconvenient to have moved in, paid the move in fee the application fee, the movers, which cost more to move to 3rd floor with stairs, it cost about $5,000 to move in. I didnt realize at the time I should have left it in storage and bought a plot in a cemetery instead because the apt seems to be kling me. I took a nebulizer treatment of albuterol with ipratropium and I'm still wheezing. It's cold today. I have to choose to turn off the heat so I can breath and just leaving. Its 6:14 am. I don't want to have to leave to be able to breath but I have to. I was not like this prior to moving in. I never was in an ambulance for asthma, and this is a out 4 times now. Peak Properties just said "I knew I should have never let you move in". Renters insurance doesn't cover mold, moving, allergic reaction to mold or asthma or allergies to the apt. I feel like it is possible to die from being in the apt from allergic reaction to mold and the heaters. They dont care. If I do die from this my child's father is in Great Britain, he would have to take care of her. She shouldn't be made an orphan over the Greed and avarice of a rental company. They dont care about my breathing or my child. They only care about money. read more

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Issue was quickly resolved, the solutions outlined below by Mike have been implemented and management did not give any pushback in having an ADT system installed. Original point still stands however, a police report should have been filed after first break-in and we should have been notified upon inquiring about the damage. In both cases entry doors to the apartments were kicked in and there were obvious signs of damage. Second break-in could have been easily avoided. read more

My best advice is to run in the opposite direction of any building managed by Peak. Here is a list of just some of egregious things that have happened to us while living in our apartment less than a year (at Fairfield & Schubert in Logan): - On move-in day, our keys did not work for our apartment. When asked for an estimate of how long it would take to have the issue corrected, we were yelled at on the phone and there was no effort to communicate how we were to receive the keys that allowed us to access the apartment. - There was a broken window in one bedroom when we moved in, it took approximately 2 weeks to get it fixed, and broken glass was left all over the floor from the repair. - When our kitchen screen needed to be replaced, the technician just left the window WIDE OPEN and left our apartment. We have pets. - Despite asking for our windows to be repaired, they have not been. The heat in this building does not work and the windows are so old and drafty they might as well be open (a clear city code violation). Our thermostat has to be set at 79 constantly degrees for our bedroom to barely hit 68. Our average gas bill is about $150/month just to make our apartment live able. - Our back door stopped closing when it was 20 degrees outside (due to shoddy construction and an interior door being used as an exterior door not actually attached correctly to a frame). It took three calls to the emergency line to even get someone to call us about it and another two hours for someone to address it. Not to mention that we were yelled at, blamed for the issue, and threatened on the phone in the process. - The worst thing: someone with a key entered our apartment without our knowledge or permission. We had to speak with police. Again, when we raised the concern about our safety and the safety of our pets (if it wasn't Peak, could they change our locks?) with Cory, the property manager, we were met with hostility and no action. TL;DR: If you're looking for a home that you can feel safe in, don't rent from Peak. EDIT: In case you're wondering, reached out via the email provided and directly to the owner and nothing was done to "rectify outstanding issues." read more

Baya is my property manager at 727 W Briar and he is fantastic. Any problem I have he's there and fixing it within 24 hours. I recently had an issue with a terribly clogged sink and bathtub drain where water was actually coming up the pipes and plunging didn't help anything. He had both fixed and draining by the end of the day and everything is in perfect working condition since. read more

Horrible company, you basically have to beg and plead for them to do regular maintenance on the apartments they rent out. I have been dealing with a gas leak for a week and haven't even received a call back from them. I also have broken radiators that they refuse to fix for weeks or even acknowledge are broken. My apartment is UNLIVABLE in this condition, I am literally having to stay at my family's. Please do not rent with them. UPDATE-everything was fixed a week and a half later!!! Save yourself the trouble! Rent with a different company!... can someone please contact me? I have been trying to reach someone from maintenance I have a blown fuse and haven't been able to get anyone out here yet. This Happened yesterday read more

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This place is absolute dogs*it .... they are the most mismanaged property company i have ever dealt with. They dont know how to keep records straight and because of THEIR negligence i was sent to a collection agency almost a year after living there without any notification, finally when i was notified (a week prior to it hitting my credit) i was told that i owed $400, mind you, they have undergone 2 different ownerships in the past 2 years and their excuse for losing the paperwork (resulting in me having to pay $400 in an instant) was there was a mismanagement of paperwork. I am not the only one who this happened to, i have a friend who the same thing is happening to as well ... BOTH OF US ARE PURSUING LEGAL ACTION. #F_ckPeakProperties read more

I have been staying at Peak Properties for the past three years and I plan on staying for more because besides being in an ideal location for my work, the management have been incredibly helpful and cooperative. They are very responsive, and they go above and beyond in ensuring that my roommates and I have the best living arrangement possible. For example, David Maeir has been an amazing building manager who has been extremely helpful in addressing tenants' concerns. I was having issues in the apartment that included roommates problems, and he was great with working on a solution that was mutually beneficial. He was able to find me another unit in the same building and even offered to help me move. So I HIGHLY RECOMMEND. Great building, nice neighborhood, competitive rent, and incredible management. read more

I cannot speak for all their properties, but as a longtime homeowner in North Rogers Park, they seem to own some of the worst buildings and cater to a clientele nobody would want for a neighbor. Hopefully they will reach a point of personal wealth so they can better manage their properties and invest in improving the neighborhood. 7650-7654 N Sheridan is the property's address. Your sign may be the nicest thing about the building. read more

I moved in 3 weeks ago and I already regret that I did. Since I moved here there has been construction noises due to a facade renewal about which I was not notified at all. I would have moved to a different apartment if I had been told that we'd have this constant annoyance. I can't even open my windows because my apartment gets full of dust, and the noise is horrible and doesn't allow me to sleep after 8 am, not even on saturdays. I feel deceived by your company and truly think this is something you should notify in advance to any prospect tenants. This is not how you should be doing business in a respectful way. read more

Once again I want to commend the staff at Peak Properties. My recent move-in was seamless. The assistance from Guadalupe, Vernon and the rest of the office staff made everything easy for me especially after a grueling 12 hour drive from GA. Once at my unit, I met Alma the on-site janitor and her husband. Super friendly and most helpful after a long trip. I'm feel I'm going to enjoy living here! Thanks to Peak Properties for great staff who go above and beyond! read more

These guys are just plain incompetent. Their website was hacked by some script kiddie who announced on their front page that it was hacked, and it took me, a customer, to notify them. Even after I told them about it, they claimed that it was still working fine, but it was a problem on my end, and suggested that I use a different email address. They are clueless. They did not ever once own up to the fact. They just said, "It's taken care of, you can use the website now." They do not respect second amendment rights. If you have a firearm, they will cancel your lease and steal your application money. DO NOT use this inept property management. read more

Renting from Peak Properties has by far been the worst renting experience I have had in Chicago. In April my ceiling started leaking, there was evident water damage and it was spreading. Mold spores also started to grow. Every time it rained, it got worse. Right when the issue started, I submitted a maintenance request via their online portal and also left a voicemail for their maintenance line. It has taken an absurd amount of follow-ups and almost two months now to even get someone out to my apartment, only to find out they don't have an extra set of keys so the issue still goes unresolved. I would not recommend Peak Properties to anyone. They are very unresponsive and still have not been able to help me, leaving me living with mold and the fear my ceiling might crash down on me every time it rains. read more

worst rental company I've ever dealt with. -on the day I was supposed to move into my building, 2 E Oak, I showed up with my dog and was told that she was not allowed to live there. Peak had never communicated with the building to get all required paperwork so I had to move in without her and figure it out after the fact, directly with the building and no help from Peak -was supposed to have a new microwave when I moved in and they never replaced it. Bought a new one on my own since they agreed to reimburse me, but then they charge me for the microwave that I bought instead of reimbursing me. -when they came through for an inspection and photos of my unit, they barged into my apartment without knocking and no warning when I had just gotten out of the shower. -listed my apartment online as available in MARCH when my lease is not up until the middle of JULY!!!! -took over a management for our entire building (was previously managed by the condo association) and did not provide any updates/communication about any changes to the delivery process, guest process, security, etc. -The elevators have been broken at least once per week since Peak took over the building. Emails about one or all elevators being down are not sent in a timely manor and the residents are not notified. -I returned to my apartment from being out of town on 5/28/20. My air conditioning was not working and I immediately contacted Peak to let them know about the issue in addition to my apartment being 86 degrees. Peak ignored my email until I reached out again on 6/5. My apartment was unlivable for 9 days and the lack of attention to the issue is in gross negligence of the lease agreement. -When moving out, the service elevator was broken and I was not notified until the evening before my move when I had to reach out to Peak, instead of them notifying me. Since the service elevator was down, I was unable to move out large furniture. I also lost $550 because the large furniture was sold to another individual and they could not pick it up on the scheduled day due to the broken electorate and therefore canceled the sale. This also caused even additional mover costs since there is now a second day required to move out the larger items. -Additionally, on my move out day I was told to be in the lobby at 9am sharp to meet someone to get access to the elevator. I stood in the lobby for 45 mins, called every number I have for a contact at Peak and was unable to get in contact with anyone. This delayed the start of my move and pushed back our moving schedule for the remainder of the day causing move time and money to be spent on the manpower we had used for the moving process. DO NOT RENT FROM THEM, let me just save you the stress now. read more

Posted new photos of the garbage area, that was cleaned up yesterday 8/3/17 read more

Peak Properties - Property Management Near Me - Chicago, Illinois

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Peak Properties seemed promising and looked as they would be better than previous ownership. Began fixing up old units to rent out, of course every building does to rent to new tenants. Then all of a sudden stopped! They have been raising rents for the past 2 years and if you ask anyone living at 7620 N. Sheridan Rd. and 7645 N. Rogers ave. addresses You will know they have been shady, the building looks like a pigstye, they DO NOT do any regular maintenance or housekeeping and (they do charge for all this,mind you) You call, message them, email, any sort of contact with them, they don't respond, when they actually do, they give you the runaround, give you a lot of policies and excuses and when they finally do something, they act as if they fixed "The World" I have been left very dissapointed. My rent has been raised 3 times since they took over and other tenants tell me I am actually paying too much for the same units. Of course I approached them about this and I got an "Oh I will speak to the Owner about this" but never got a response. Of course was pushed into renewing my Lease or my apartment would be shown for renting type of B.S. So, I wound up paying more than everyone else. I am actually tired of being here and probably will wind up leaving, Nothing will change and they will always be the Slumlords they are as long as people continue paying them and enabling them! read more

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Dave Clemente never responded to my emails, and I had to contact the previous property manager for help. Once Dave responded to me, he was helpful at first, but then became extremely rude and condescending. He tried to make me feel dumb, even though I was the first person to accept the fall for my situation (I needed to let someone in to stop utilities but was away from school). I understand that he didn't have to help me, but there is a kind way to let me know that he was not willing/could not help me, instead of yelling at me over the phone. During the call, he abruptly said "Ok, thank you, goodbye" and I heard a dial tone. I then called him back immediately, and when I said that I didn't appreciate him hanging up on me he went "I didn't hang up on you. I said thank you, goodbye". ..... ? I was in disbelief. I appreciate that he did help me, but he didn't have to be rude. To echo another reviewer, the positive reviews mentioning Dave tend to be men, and my experience certainly outlines a poor experience from a female perspective. read more

The building I had signed a lease to had just been purchased by Peak right before my lease start, so I knew going into things that any issues that may be present would be new to Peak as well. I found a few issues that required help from maintenence within the first few weeks and every time I made a report online (super easy btw) I got a call within 24 hours from a tech (his name was Sergio I believe; extremely helpful and friendly!) asking if he could come over. My PM was Graham and he was stellar to work with. Concerns and questions that I had regarding my unit were answered quickly and thoroughly and Im sure he had a lot on his plate considering the building was new to him as well. Once my lease term came to an end I had no problems moving out or receiving my security deposit. Overall it was a pleasure renting under peak and the professionalism, communication and maintenence care I experienced while renting with them was really appreciated. Id absolutely rent from them again down the line read more

I've read many of the reviews for Peak. My experience has been nothing but positive. I can say that definitely care about the place I live in and that I'm a happy tenant. AJ is very responsive and always very pleasant to deal with. Sergio is great. He's professional (especially with all COVID rules) and fixes things right away and the right way, the first time! I have been very happy with Peak! read more

This is by far the worst property management company in the city of chicago. I am a real estate broker and have worked in property management for years so i am not a random person who doesn't understand all that goes into managing buildings. 1900 S Clark is a complete hell hole and its entirely due to management. My apt and mailbox was broken into I call the property manager who never answers his phone. He never calls me back, nor does any of the damage get fixed. Literally a week go by and I have to email the leasing manager and threaten to have a contractor come in to do the work in order for them to actually fix it. Let me be clear the maint. guy is the company's only Saving Grace his name is Labi and if any Prop Mgmt companies are reading this get in touch with him and steal him away because he is by far the best maint guy in history. Then lets get to their illegal leasing practices where they are still using bait and switch. Oh did i mention that 4 car were broken into a week ago and one was mine...I tried to give them the option of just paying my relocation costs and expenses but now its time to truly show them what being a shitty landlord can do to your pockets because Chicago cracked down on these type of landlords and enacted protections like the CRLTO to protect the public from these scumbags. If anyone would like some free advice or want to get some advice or info about how or if they can sue for any damages feel free to reach out! I am happy to help. read more

We were locked out of our unit, called then emailed Peak Properties - the management company of our building in Rogers Park - and they were very responsive. Fixed the situation quickly. read more

WARNING: DO NOT LIVE AT PEAK PROPERTIES BUILDINGS!!!!! Peak properties has been the WORST living experience I could have ever imagined. DO NOT LIVE AT A PEAK PROPERTY BUILDING!!!!! I had every issue under the sun living at one of these buildings, worst of all the actual peak property employees. The managers are grossly under-qualified and have no idea how to actually manage a property. You want something done or fixed? Hope you don't mind waiting a few month if you're lucky. There have been some SERIOUS safety concerns with the peak property building I lived in as well to include a microwave that caught fire multiple times (which management took weeks to fix), multiple open entry ways unsecured so just anybody could walk in, all elevators being broken on a regular basis for hours at a time (this is a 40 story building), exposed wires in the common areas, and staff members not caring to even wear a mask during a pandemic. When I contacted Peak Properties, Michelle, I sat down and talked with her and basically they had no solutions to any problems but sat there and whines about how hard her job is. Meanwhile me and all other tenants of the building are paying thousands of dollars every month to live in a horrific unloveable and unsafe building. I complied hundreds of pictures and videos over the months I was there all of which were disregarded when I met with management to show them everything that makes Peak Properties unsafe and unliveable. I also provided management a multiple page document stating every issue that went disregarded to which they did not take the time to even read because "it was too lengthy". Maybe it wouldn't be so lengthy if they knew how to run a management company or actually manage a building. I could write an entire novel on how horrible of a business and management company Peak Properties is but if I can give one piece of advice I would say ABSOLUTELY DO NOT LIVE IN ANY PEAK PROPERTY BUILDING!!!! read more

Stayed at 1951 W Sunnyside Ave in the Garden Unit for a year. it's a spacious apartment, and Peak is professional in their dealings as far as rent goes. The reason I'm leaving a 1 star review is because throughout my stay, the maintenance was absolutely abysmal. When I moved in there were wall socket covers, vent covers missing (I had to cover up the HVAC intake vent with a cardboard box). Stuff like lights failed and maintenance was always on the scene to fix it on average 3 to 4 weeks later. What really grinds my gears is that after I stood for the busted lights, the weeks without a dishwasher, the uncontrollable critter problem, I figured that an extra day to move out would be a reasonable ask. Turns out it isn't. I hope that in the future, the firm manages to develop a single standard for timeliness that applies to them as well as their residents. read more

Peak is an easy management company to work with. They are very fair and their responses were always prompt. I lived in one of their buildings in wicker park and it was always kept clean, safe and just generally a nice place to live. Their building manager Xavier was always quick to help if I ever needed anything, and he was always friendly. I would recommend to anyone who asked! read more

Have always been surprised by the volume of negative reviews. I guess every building is different. But I have lived at 2816 W Thomas St for about 2.5 years and and moving out now only because I got lucky with another apartment. Otherwise I would've stayed w Peak as I have had no real problems w them. Yes, they are a management company and the paperwork/ renters insurance is a headache, as well as the RentCafe site for paying rent. The monthly fees, including maintenance and pet "rent" are a drag, but what it comes down to is the unit is really solid and I've barely had any problems with it during the 2 and a half years I've been here. And whenever I did have a problem or inquiry, AJ at Peak was always attentive and willing to help. As far as rental companies go, it was really not a bad experience. Felt the need to throw in some more deserved positive feedback for these guys. Again, I'm sure other buildings have their shortcomings but for what it's worth 2816 W Thomas St was a very decent home. Will miss it. Thanks Peak! read more

I've been in the same rental with Peak Properties for 4 years and was willing to overlook repeated moments of frustration until yesterday. Peak decided to flip a unit starting at 10pm on a Sunday. All the tenants in the building were wide awake for the drilling, hammering, and loud movements that lasted well into the morning. Upon calling Peak Properties to discuss this issue, they said there was nothing they could do and did not even apologize for the inconvenience or unprofessional manner in which they handled a unit being turned over for a new rental. Additionally, the maintenance team came through our back door, without knocking or letting us know and scared us half to death. They had the wrong unit and we thought someone was breaking in, so were very rattled. Unrelated to this incident, our ceiling leaks every time it rains and Peak has still not permanently fixed this issue. read more