I ordered flowers for same-day delivery over the phone. I've ordered from them online and the delivery fee was twice as much this time..I was okay with it considering it was for the same day and I was desperate. What I wasn't okay with was how small the arrangement I ordered was for what I paid. We discussed what florals they were going to use and then I was asked what I wanted to spend rather than being given a price for what we discussed. I told her how much.. a generous amount. The arrangement was made of three roses and five daisy's with a few green leaves. I'm very disappointed in how small the arrangement is and just feel that I was taken advantage of..I think I would've gotten the same thing if I'd said I'd pay half the amount. At least they arrived. read more

My flowers were absolutely beautiful for my wedding! Absolutely, surpassed my expectations.I am so incredibly grateful! The ladies at pearl river florist made it so simple to create my florals and the price was fantastic .I HIGHLY RECOMMEND them. read more

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June 2024 bride who used Pearl River Florist for bouquets, corsages, boutonnières, altar baskets and reception table centerpieces. Stephanie and team were amazing to work with from the time we inquired until the moment they delivered our flowers. Super responsive and personable, and highly skilled at what they do. I wasn't sure exactly what I wanted but showed stephanie a few inspo pics from social media and she delivered exactly what I was hoping for! We received so many compliments on our arrangements throughout our wedding day. I loved my bouquet so much that I have sent it off to be preserved! read more

Pearl River Florist - Florists Near Me - Pearl River, New York

If I could give zero stars, I would. My fiancé and I went in person and sat down with Michelle for our wedding florals. Michelle was lovely and extremely helpful. Michelle instructed us to email their shop's email account the photos we were showing Michelle throughout our meeting so they would have visuals saved. In the email I wrote out exactly what was discussed in person and what our receipt/contract included under each photo. Then, Stephane emailed back telling us there would be an up charge for our arch florals, even though in the receipt/contract THEY created and had priced us out for, already had a pretty high pricing for the arch. When I asked Stephanie why the change in price she said Michelle had charged us incorrectly (isn't there a saying that once a price is spoken, let alone printed on a receipt and handed to the client, the owner shouldn't go back on that? I guess just another sign of bad customer service/business). As spoken in person to Michelle and explained in an email to Stephanie, we planned to do about 12-15 small vases on each table, and my fiancé and I are providing the vases. Stephanie then tell us for 12-15 instead of 10 (we never said 10) it would be a $50 extra charge per table for ONE flower stem in each vase - basically saying it was an extra $50 for 2-5 flower stems. I had initially planned on doing a large bridal bouquet, but because Stephanie kept adding irrational prices to our bill, I sent a different bouquet with the same flowers, but much much smaller and Stephanie said the pricing would be the same. Which just started to seem as if she was racking up the price just to see how much we would pay. When I told her the pricing was going out of our budget she said "I am not at the shop today, so I don't have access to your contract. When I get in tomorrow, I'll review and answer any questions that you have. And don't worry, we understand weddings are pricey! We will work with you to get the look you want!" - It has been 3 weeks and I still have not heard back from her, even after I have sent 3 follow up emails simply asking for a final price since she kept adding pricings on and never gave us a "final" bill. In the midst of the stress of planning a wedding, Pearl River Florist has only added more stress to the planning. I'm disappointed in how inconsiderate a local shop would treat their community/clients. We have told everyone we know how terrible Pearl River Florist, and will continue to do so. We have now found a florist closer to our venue that is extremely kind and helpful Moral: Do NOT waste your time/energy on Pearl River Florist read more

I had to reschedule a bridal shower due to a Hurricane. First florist had me pay for the flowers they'd prepared for my event and I had my husband pick them up only to be disappointed that the result looked nothing like the inspiration photo I had shared. When I rescheduled the event I used Pearl River Florists and they gave me exactly what I asked for! Gorgeous!! read more

Pearl River Florist - Flowers from Pearl River Florist - Florists Near Me - Pearl River, New York

The service was excellent! I used them for my wedding and they did a beautiful job! The flowers were fresh and I had requested a lot of candles and they displayed everything beautifully. I dealt with Stephanie. She was very accommodating and really listened to what I wanted. I highly recommend them. read more

Pearl River Florist - Florists Near Me - Pearl River, New York

Flowers beautiful. Everything was almost perfect. But one of the workers asked me personal questions regarding my hair that I found rude and unpleasant. read more

Horrible customer service. I wanted to place an order for flowers for an event. I spoke to Stephanie, who said she could take the order and deliver the flowers. After calling and emailing her several times for over a week and never receiving a return call or email, I finally gave up and used another florist who did a great job and placed the order within 15 minutes. Beware of trying to do business with Pearl River Florist. read more

I ordered flowers from 1 800 flowers and a useless florist. They arrived A-day late and nothing like it shows in the photo.It's supposed to have rose days and daisies and lilies as you can see the arrangement I said has absolutely no roses wilted daisies and unbloomed Lilies. I ordered a large looks like they sent me the small . It looks like it was thrown around the back of the delivery truck. This was a sympathy arrangement I was sending to a friend who just lost her father and I am completely embarrassed. Do not use this florist. read more

Pearl River Florist - Flowers ordered from 1800 flowers. - Florists Near Me - Pearl River, New York

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Do not use!!!! I had a gift sent to a female friend after surgery. Order was delivered a day early, a Blue bow was on it, and watch the price. $15 delivery, a charge for using credit card, who goes into a shop the place an order and use cash?? This is part of doing business! I called and spoke to owner, she agreed on wrong deliver, solution...I'll go over and pick up the plant garden and refund you. This was a gift! Oh yeah, go over to someone who just had surgery and take back the gift!!! unbelievable!! She saw nothing wrong with a blue bow, "her house has blue all over". I ordered from them to help the "little guy", never again. I'll use the other bigger florist in town! read more

We use this florist often to send my 90 year old mother in law flowers. I'm marked as a loyal customer. Not sure what happened w my Christmas order. Put it in a few days before the 23 delivery request, got a confirmation. No plant ever sent. Called yesterday, they will get back to me as they have to look it up. No one called back. Called today and the woman (owner) tells me they didn't have what I ordered. Also said someone called me. Well if they called me I wouldn't be talking to u now would I. If they only let me know prior to Christmas I could have made different arrangements so she could have gotten a gift to brighten her day. What a shame. read more

I couldn't of hoped for a better bunch of women to be working with. We were recommended to give Pearl River Florist a try after another local florist were to busy to even meet with us. I am now thrilled that the other placed couldn't accomodate us and we went to PRF. They are simply fabulous to work with. They make you feel like their mission is your happiness!! My daughter is getting married in May and they have presented to us with not one, but two centerpiece samples for approval. Every time we have met with them it's been an absolute pleasure. And as if the excellent customer service wasn't enough, they are very very reasonably priced. I heard some crazy fees of what wedding flowers would cost and when we met with PRF their prices were right within our budget. You would be crazy to pass up working with them!! read more

I had the best experience here!!! A friend reccomended Pearl River and I called to make an appointment to talk about my wedding flowers! I met with Maryann. She was awesome, knowledgable and spunky, she made me feel comfortable. 30 mins later I had a qoute that was much less than any other florist I met with!! During our discussion, I had told her that I was also looking for a day of coordinator and someone to decorate the reception. Maryann put me in touch with her daughter Stephanie (also at Pearl). Stephanie and I talked, she met me at the reception area, and we walked thru all my day of needs. It was great. Stephanie made me feel comfortable every step of the way. The flowers were amazing. The wedding party flowers were delivered on time, It was then I realized I forgot to order flowers for my MIL and the driver took care of it. He was back within the hour with another corsage! As for the other flowers... beautiful!! Cake flowers, alter flowers, buffet table flowers, table settings, cocktail hour arrangments, etc. Stephanie had decorated the outdoor venue, and had handled all my other vendors that day. It was so comforting knowing that Stephanie was there. She was so professional, and friendly to everyone. Many of my family members and guests commented on the flowers, decorations, set up, and Stephanie most of all. Pearl River made everything beautiful, and let me breathe that day. Thank you! read more

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Horrible customer service. I ordered a bouquet as a surprise for a special occasion on Thursday for Saturday and the bouquet was never sent. Left a message that Saturday to follow-up with no call back. Called again on Wednesday, hoping they would be sent Monday or Tuesday only to hear that they had never received this order. I had an email and order # but they said it did not matter. They seemed absolutely unbothered that there are "many online orders that are misplaced." They also refused any discount if I placed a new order over the phone with them. Needless to say, I will not be getting flowers from them ever again. Steer clear. read more

Very disappointed. I purposely went into the store to discuss what I wanted for a sympathy arrangement and they did not do anything that we discussed. They sent something totally different and not worth the money I paid at all. They didn't even bother to call me to discuss any change they were making. I paid cash so I guess they figured I would have no recourse. When I called to tell them she said she should have called me first, that was it. I will never recommend them or use them again. read more

I have to say, when I was planning my wedding I didn't even think to check out a local florist, but after I was priced gauged by my venue's preferred vendor, my friend recommended Pearl River Florist. I have to say, they were wonderful!!! They did what I asked (most other vendors argued with me and just wanted to do it their way), I wanted pumpkins and lanterns for my end of September wedding and they made it happen. They were VERY reasonably priced and even honored my coupon!! My sunflower bouquets were amazing and they were able to accommodate my mother's last minute request to switch out her wristlets for a nose gay (small bouquet). I HIGHLY recommend Pearl River Florist!! read more

The ladies here are so nice and do such a wonderful job. Their pre-made bouquets are always beautiful and well priced, in my opinion. I occasionally order custom bouquets and they're always beautiful as well. I can be picky and dislike a certain flowers--like hydrangeas 'cause I don't think they last very long--and the employees are always accommodating and take the time suggest and show me replacements they know I will like better. Can't say enough nice things about this florist and the folks who work here. I've been here many times. They always have my order ready. I've never been disappointed. I'll be back again soon. If you're looking for a florist, give this place a shot! read more

Stephanie and Michelle worked together to provide the bouquet and centerpieces of my dreams for my NJ wedding. They listened to my ideas, and when I didn't love the initial design they went out of their way to provide me with a second sample to ensure that I was going to get exactly what I wanted for the wedding. The final product was stunningly beautiful and even better than I ever could have imagined. They took my vision to a whole new level and I couldn't have been happier. Highly recommend! read more

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BEAUTIFUL WORK, Affordable Prices, and delightful service. We had Pearl River Florist do our wedding flowers and were so pleased with what we received. I had to do all of my correspondence from another state and they made the whole experience easy as pie. The ladies there are super professional, welcome all the Pinterest pics you can send, and somehow read my mind to give me exactly what I hoped for, only better. Their prices are reasonable and they didn't skimp on the details. They couldn't have been better! read more

I love Pearl River Florist! The shop is so cute, quaint and coat, full of flowers and beautiful trinkets. I had them create the center pieces for my daughters christening this past weekend and they did a fantastic job. I highly recommend them and Stephanie is so easy and amazing to work with. I'll be visiting them again soon for my next event! read more

One star is too much! This place is awful. If you want your wife or love one sad or being moody/getting the silent treatment for not getting the flowers you sent, go ahead and order from this incompetent flower company. The flowers were not delivered until next day read more

I'm about a 15 minute drive away and have other florists closer by but when I need flowers i go here and I have never been disappointed. The flowers are always fresh and well presented. They are good price wise as well. I got a beautiful loose bouquet of purple-themed flowers yesterday for $40. It looked like i spent ALOT more! The ladies there were very nice and helpful. read more

It dawned on my family over the weekend that the only day all ten of could visit with my Mom in Sunrise (Old Tappan) was Monday morning at 11:00. So I called Pearl River Florist right after they opened on Monday and expected them to tell me it couldn't be done, but voila! The very nice lady I spoke to said, "sure," and proceeded to tell me what flowers she had available for a little wristlet for a 97 year old birthday girl. I picked it up about 1 1/2 hours later, and it was very pretty, perfect for Mom and the price was great! She loved it and kept looking down at her wrist all morning, and probably during the rest of the day, too! I don't know who the other reviewer dealt with, but I certainly didn't experience anything like he did. They were great! read more

The worst. We reviewed our order THREE times with the girls there and when we went to pick them up not only weren't they ready yet (yes we talked about a time and we showed up on time) but they weren't at all what we talked about. We had them fix it, but even then when we were explicit about the changes, they still weren't what we discussed. The stems are cut unevenly, the ribbons tied together are soaking wet, and I'm questioning why the arrangement I paid a pretty penny has so many holes and about 3 flowers in it. Again, the worst. Never again going there and I would recommend that neither have you do either. read more

Super accommodating and the very best quality and customer service. All you could ask for in a florist. Michelle was very friendly and was able to guide me to making the best decision in my purchase. Thank you very much! read more

I used Pearl River Florist for my wedding back in June and they did a phenomenal job. The flowers were beautiful and fresh. Everything was set up beautifully for the ceremony. I had two flower girls in my wedding and they made adorable flower girl baskets for them. I would recommend them for any occasion! read more

This is a terrible florist! I would not recommend them. They do not provide quality work or flowers. The owner is rude and inconsiderate. They DO NOT care about their customers at all. She is very unprofessional. read more

I ordered the flowers for my wedding through Pearl River Florist. The experience was delightful. They took time to sit with me and discuss what I envisioned. They offered suggestions, and were happily accomodating when I made changes several weeks later. They never once made me feel like a typical "neurotic bride". :) I was made to feel as though my flowers and my special day were the most important thing on their list. And the results were amazing. My bouquets and centerpieces were lovely. I recommend them wholeheartedly. read more