Always a nice atmosphere ladies at the desk are very friendly and helpful. Eye doctor is very…read morethorough and explains any concerns. I would highly recommend Gregory Opticall

if I could rate the owner-optometrist separately, I would give 'Dr.' Carter a zero or one star. I…read moream on oxygen and have a disease that if I were to catch Covid, I would most likely die. Despite my request and despite clearly needing health precautions, he refused to wear a mask. Keep in mind that during an eye exam, he would be breathing on me from mere inches away. For someone with a semi-medical degree to ignore the science so blatantly and put his own patients at risk is inexcusabl, immoral, and unprofessional. He's a disgrace to the term 'doctor.' Fortunately the other optometrist, Dr. Frannsem, cheerfully wore a mask. Tamara, the woman who helped select frames with me was perfectly willing to put on a mask. If I could rate her separately, it would be five stars! She obviously cares about the patients, and was enormously helpful in finding exactly the right frames for me. Bottom line: if you can't go to another optometrist and have to go to Gregory Optical, make sure you make your appointment with Dr. Frannsem. Even if you don't care about your health-care provider masking up, obviously Carter is in it for the money and not for his the health of the patients.

The staff was very professional and thorough. Darryl the optimist is very fast and smart too. He…read moremade the eye exam easy. Kristina the person who fits you for glasses was very knowledgeable and patient. She took a lot of time going over items with us. I would definitely go back there next time I need glasses at a reasonable price.

68 yo. purchased glasses in July. they had defective temple. literally fell apart. 7 weeks and…read morenot only did they refuse to replace them but told me to get online and try to find new pair! There is no reason to buy glasses here. online is cheaper, better service and warranty.

Great experience, it just took a long time. Still, the staff worked diligently to take care of me…read morewell and the exam was done with excellence.

The staff SVS vision is incredibly helpful! Although they could not get me in quickly with my…read moreinsurance, they were able to provide me information about two other providers that accepted my insurance. They were more helpful at finding a provider than my actual insurance company!

This place is absolutely amazing!!! I went in with a broken pair of glasses that I sure could be…read morefixed, but the girl at the front desk will be able to fix them and didn't charge me anything! It took her almost 45 minutes! I would recommend this place to anyone who needed glasses service! Fabulous company great employees

Excellent service. Staff is very friendly and knowledgeable. I got my glasses very quickly. Highly…read morerecommend them.

I have called 5 times with messages with no response. Went in to the store and sign said they would…read morebe back at 3 and waited until 345 and nobody came back. I will never purchase anything from this place again.

I have had two sets of lenses crack…read more After my exam the optometrist talked about setting me up with her friend Kelly. She must have seen something in my eyes. I go to Premier Eyecare now.

my husband has been going to Jackson Vison for 28 years. we never had a problem with the staff or…read morebilling. since everyone in the office has retired and their billing practices are now something to be desired. we will never go back. Read everything you sign. They will screw you over when it comes to billing correctly. like I said we have never had these issues in the 28 years my husband has been going there.

I experienced a vision emergency while traveling. Jackson vision went above and beyond to help me…read more They offered kind and caring assistance. If I lived anywhere near this location; I would be a regular customer.

Today I had my first ever contacts class with a lovely woman named Erica. She was kind, patient,…read moreand an excellent teacher. I was able to put in and take out contacts with ease because of her help. I left the building in less than hour being able to see without glasses for the first time in 25 years. If you'd ever like to try contacts, I highly recommend checking this store specifically. I could not be happier with my experience. :)

America's Best does not support Michigan Public School Teachers. Similar to Leah W., American's…read moreBest, located in Jackson, Michigan wasted my time and money, by waiting until after my exam to tell me they would not accept Blue Cross Blue Shield MESSA insurance. Based on 2023 insurance data, over 89% of public school teachers in Michigan currently have MESSA. I took a half a day of summer school off, which is paid by the hour, to attend the appointment, which equates to $45.00 an hour at 3 hours to equal a total of $135.00 that I lost, not including the out of pocket expense they charged me for the exam which came to $210.00. What a waste of time and money. TEACHERS BEWARE!