Two out of our three vehicles have been serviced by this location, and our third vehicle will be…read moreserviced this week. The staff is very professional and the work is done in a timely manner

The customer service is great. However, they are a "all day" type of shop. Small or large, you…read moredrop off your car in the morning and they wont be able to get you back in your car until evening. Not very efficient at all. Imagine bringing your car into them for an oil change. Your out of your car for the entire day just for an oil change. Thats crazy. My car was dropped off at 8:30am. What was said that they would get my brakes checked and then inform me of cost quickly so that parts can be ordered and the car worked on didnt happen. 2pm comes around and i receive nothing. I then called them and finally the ball started to roll. Soon after, my brake change is a 3,000 bill if i proceed. I am not complaining because of the high quote. I am complaining now cause i lost pretty much the entire day waiting on a brake inspection only to find a high cost and still, no new brakes. I ended up taking my car that same day to another shop. They replaced my brakes along with my rotors for 900 bucks less than what this place quoted me. I then started thinking about my other experiences i have had with this establishment. I realized that this is a place where they will always try to upsell other items, services to you. You dont really leave there with what you originally came in for. Your going to pay for other "recommended" items somehow, someway. Moral of this review? They are not efficient they take forever and they are very pricey.

This is the worst place and most unprofessional business! Joe is very rude as I had cancelled a…read moretire order within 2 days after our order. He did not get the message apparently and called me out for an unpaid balance of $22.00 which I owed and then paid. He accused me of not responding for 2 weeks which is false as I responded 2 x during the 1 week. He also accused my husband of almost hitting his car that was parked close to the entrance of the garage entrance. He also accused my husband was intoxicated. Really? Who does that? Number 1 , my husband does not drink. There was purchase of Non Alcoholic beer in his car. So what? He texted me on his personal cell and got mad that I texted him back and then he stated he was going to block me!! This should be a big fat -10 rating!!

I have been taken advantage of over and over when taking my vehicle to a dealership and other auto…read moreservice places. I recently was convinced to pay $800 for $400 tires. They were really bad tires. I realize I have to take some ownership in this, but it is a little difficult for me to trust the auto care service world.. A while back, a man knocked on my door and sold me a coupon book for Shawnee Auto Service Center. I decided to get my free oil change and get out of there. When I arrived, I explained my recent experiences. They were so nice, so professional, and answered so many of my questions. Shawn (sorry if I spelled it wrong) took me outside to show me and explain things that needed to be repaired on my car so it would be safe for my next trip. They did an amazing job. I will be returning. I highly recommend the coupon book. It saved me a ton of money. I will be returning.

I recently had a check engine light pop up on my 2001 Jeep Cherokee. I called Jon (on a Saturday at…read more4pm) and he said he'd be over in an hour to check it out. He was friendly, approachable and able to diagnose the issue within minutes of arrival. He answered all of my questions in a respectable and professional manner. I felt confident in his expertise and appreciated the transparency throughout the process. It's not every day you find a mechanic who goes above and beyond, especially on a weekend. He gave me a VERY fair price. He gets the parts and drives to your home/work. Worth every penny. I couldn't be happier with the service I received from Jon. I've decided that this will be my go-to mechanic for all future needs. If you're looking for reliable, prompt, and friendly service, I highly recommend giving him a call. Five stars well-deserved!

I was in need of an alternator replacement and had already purchased the part. I was looking around…read morethe area for quotes and some places wanted to charge me up to $470 for just labor. I found Jonatan on Yelp and gave him call, he quoted me a reasonable price and was at my door within an hour. He also told me there were other things I should get checked out on my car and went above and beyond to send me the number of a windshield replacement guy. I'm very pleased with his work and I will definitely be contacting him again.

I have used Dominic's mobile mechanic services three times. He is great at being on time (early…read moreactually), his diagnostic skills are A+, as is the quality of his work. My family and I will utilize his services indefinitely! Thank you, Dominic!!!

From the owner: DNA auto care provides mobile mechanic service in the Greater KC metro area in Kansas and Missouri…read more. We do maintenance work like suspension replacement , oil changes , and brake changes at rates cheaper than the shop. Why DNA auto is better than your typical mechanic shop or dealership 1. We don’t up charge parts . DNA Auto care allows you to provide parts for repair to help u save money and not deal with up charges . 2. We come to you . Any location work , school , or home . So u don’t have to call off to sit in a waiting room for hours waiting for your car to be done . You can go into work and come out with brand new brakes and oil on your car without have to miss out on making money . 3. DNA Auto care only charges $75 hourly flat rate . This means we only charge for the job not how long we are there . For example if the Average time to complete a brake job is 1hr you will only be charged $75 even if the technician is there for 2hrs

Great service. They did a quick oil change and made suggestions I can look into myself. They were…read morevery transparent about everything they were doing and called me about anything that needed to be fixed. Dale was very helpful.

I had a starter issue that they could not duplicate. I went to pay for their time. They said no…read morecharge. Great people. I am a customer for life now.

Was super flexible and communicated with the whole process. Was a good price also. Worked fast and…read moreefficient.

Very good service, very good pricing. Just so refreshing…read morein today's world to find someone that is this helpful and caring. If I could give 10 stars I would!

Crash Champions of Shawnee should never be used for vehicles that require anything needing…read moremechanical work included in your repair. Crash Champions has sent my vehicle to Christian Brothers for actual mechanical repairs and I am experiencing multiple delays and mis-information being provided to me on my repair timeline. My vehicle was dropped of at Crash Champions on 2/8, estimate provided on 2/11 due to the weekend. First estimated completion date was 2/21. On 2/14 "vehicle is underway" . Updated completion adjusted to 2/26. On 2/19 "half way mark" was status. On 2/20 "on track for 2/26 completion". On 2/25 up dated completion to 3/6. On 3/4 all parts have been received, WONDER HOW THEY WERE HALF WAY DONE AND DINDT EVEN HAVE PARTS. On 3/6 updated to 3/13 completion. On 3/12 my vehicle had not even been looked at by the sub-contractor Christian Brothers. On 3/12 updated to 3/17 no later than completion. My vehicle was finally looked at on 3/18, and needed additional parts. The part was ordered and the wrong part was received. 3/19 new part ordered, with 2-3 day delivery, update to 3/24 expected completion. On 3/24 promised by end of day, not delivered. On 3/25 still not delivered and on test drive it was determined new bearings are needed. Christian Brothers cannot guaranty when the vehicle will be put back in a bay to be fixed. Crash Champions has now updated the delivery to 3/27. Vehicle still not finished. The advisor at Crash Champions has been very polite, but cannot get the sub-contractor to complete work. The repairs have been paid by the insurance company, minus my deductible on pick-up. I would say I will never go back to Crash Champions but, I believe I will be back there for poor repairs by sub-contractor. Time will tell.

I had car repairs at Crash Champions due to an accident a while back. They repaired the car to it's…read morelike new condition in a timely manner. A noticed a squeal days after the repairs that continually got worse. I finally took it back to Crash Champions. They diagnosed the problem, worked with my local mechanic to have it fixed, and covered the cost since it was likely a result of the accident. How they handled the situation (owning it, apologizing and addressing it) lets me know I chose the right place. I will use them again and will recommend Crash Champions to anyone.

Customer Service is Terrible!! DO NOT BRING YOUR CAR HERE!!! You will be told one thing and they…read morewill NOT keep their promises!! The staff DOES NOT communicate with one another when there is an issue with your car!!!!

was referred to Grady's a few years ago and I love their services! I've had an engine and…read moretransmission replaced on one vehicle and extensive work on three others to my satisfaction. I also referred family and friends as well and no one has negative comments about the service. As long as they're in business...they'll have me as a customer!!!