Place is clean, attendant is very friendly and helpful. The unit is secured the front doors and…read moregates close and you can't enter without a code.

I like the storage is very secure. They have great facilities bathroom, disposal etc. Their staff…read moreis really friendly and helpful. They have decent prices. For the quality of the location it's very affordable.

I was originally very disappointed by their false advertising. I had made an online registration…read moreand received confirmation that the total out of pocket cost on my move in day would be 25 dollars. I also received a call that confirmed that I would be paying 25 dollars that day. After I went through the whole thing of coming down and getting my unit my total out of pocket cost was actually closer to 60 dollars. However after my review I got a call from the district manager asking to make it right and credited me the 30 dollars that I was charged. I appreciate the call and effort to take care of customers. That is very refreshing!

Thank you Justin for your help. I really appreciate how you walked me through the process of…read moreobtaining my storage unit. It was simple and quick. Most of all thank you for having a smile on your face. We seldom see that these days.

I recently rented a unit at Arizona Self Storage. Jo was great to work with and answered all of my…read morequestions. The paperwork was a breeze. The location is perfect, less than a block off the 202. They had similar pricing than other storage businesses but given the location, this was an easy choice. My unit is large and clean, with easy access, even for a 26 foot moving truck. It is the only storage company in the area I will even consider moving forward.

I would like to recommend Arizona Self Storage at Gilbert for their great services, and their…read morewillingness to help customers. I arrived at their facility late around 6PM on a weekday, after a long day's drive with a fully loaded SUV from Pasadena, CA at the end of November. I didn't expect much as most storage places don't have much service. I was greeted by Jo, and she quickly helped me set up the account, and processed the transaction. She even stayed for another half an hour in case I needed any help. All in all, excellent service, with nice people too. One couldn't ask for more. I highly recommended their excellent services.

I always had such great service in the front office. I wish I could remember the name of the…read moremanager up from , she was always so reliable and very easy to get information to me. Great customer service is something important to me, and I found it here. Lots of storage options, sizes, they do have a cart indoors you can utilize to move things around. Truly helpful having it available. Hopefully this is my last move, but if I ever need a storage unit. I'm pretty sure it'll be with Public Storage again.

The worst they get you with a good rate then keep changing it to a higher rate. This company is…read morereally bad don't think your good rate will last it won't. It is outrageous what they do. I'm moving out.

Was told I could rent a van out for two days just to show up to it only being available for one day…read moreand I was not given a reason why

This is the best place EVER!!! Jerry and Lynn make you feel like you're coming over for dinner,…read morevery welcoming and friendly!! Amazing customer service, you can ask anything and no matter how big or small you are always treat respectfully by every individual employee that works there and greets you. I have had great conversations and didn't want to leave and forgot I had to go back to work. Thank you for the support, care and kindness during our move. It was such a great experience for my husband and I.

No complaints. Easy to use, access through the phone app is nice. Building is always clean and…read moreclimate is nice

Amazing - Shelia and Tom are the epitome of amazing customer service! We needed a storage unit…read morequickly and they took care of us! Would recommend anyone needing storage solutions to give them a call. We would not hesitate to call them again if needed!

It's been years since Ive used their services but they were very pleasant to deal with. Their…read morecommunication was great and they ensured that you were well informed with due dates, possible changes and the like. I know some other storage unit companies are so heartless and unethical but this business really is the way to go. I would highly highly recommend them

We had a storage unit here for 9 Year's. We moved-out-of-state and wasn't able to come back to get…read moreour belongings, but we really loved renting our unit with Floyd and Nadia. They have been exceptional throughout the year's, and our belongings were in tact, no bug's and no dust. I'm really going to miss renting here, it was so emotional having to leave knowing that Floyd and Nadia were so sweet for so long.

I was paying. $140 per month for a 10x10. They didn't honor the online rate, then raised the price…read moreto $225 after 3 months with no notice, email, or anything. This place is a scam do not rent here.

This place is horrible. We signed up for a 10x10 unit on the 2nd floor and started at a monthly…read moreprice of roughly $50.. then all of sudden they changed it to $150 "due to market changes" and as of this month changed it to $228.. all without notice! What's worse is that their online rate is $133 (normal rate) and $88 for a web rate! 100% do not recommend! They are scammers!

I've been renting from them for 16 months. The staff onsite is nice and helpful, however the…read morecorporate policies are awful. First, they lured me in with an introductory rate, but made no mention that it was an introductory rate. My rent has increased 42% in 16 months. The possibility of rent increases are in the contract, but that kind of hike needs to be made abundantly clear from the start ("this is an introductory price ..." . I was extremely surprised at all of the increases I've had in just over one year's time. But, they got me. Access to storage is not much longer than normal business hours, which can be problematic. What's worse, they require you to provide proof of insurance or they will automatically bill you for monthly insurance. Unfortunately their central office and local office are not always on the same page, so I will receive notices multiple times a year from each for me to send them my insurance policy, even after I've already done it. In 16 months I've had to be on the phone with them somewhere in the 5 to 10 times range with billing or insurance problems, and add to that multiple emails. I send them stuff and they conveniently don't receive it. Last time, the proof I showed wasn't enough and they needed the declarations page from my actual policy and additional insurance info. I've got to contact my insurance company and find out the information that they want. All of this so that they can charge me an extra $12 a month. This sort of thing happens multiple times per year. Absolute madness. But I have so much stuff in storage that I would have to hire a moving truck to get it out and into a new unit with a new company. They have me over a barrel, and they know it. What an absolute mistake I made renting from this company. Huge regrets. This is the absolute worst experience I've ever had renting from a storage space, and I have been doing this for well over 15 years. Save your time (so, so much time) and money and stay away from this company.

Love this storage facility. Both Tony and Mary were very professional, efficient and helpful. The…read morefacility is very clean and seems safe and secure. The prices of storage are on the climb everywhere and their rates might be a little bit more than some other places nearby but after visiting other facilities, it was clear that you get what you pay for.