Edit to respond to Randy; you misunderstand the budget notes. When I checked in the guy at the…read morecounter did a search on the computer and said the tire I need starts at $45 and they'll call to confirm before ordering. I said anything up to $60 is approved without a confirmation. A set of two well-reviewed tubeless tires is $50 online, see image. I was charged $60 for a single solid tire, which is far worse, as explained by YOUR check-in rep. You took advantage of my pre-approval to order the most expensive tire approved. I ordered a tubeless tire FROM THE OEM for $35 including delivery, see image. So now I need to spend $50 for Archer to install a crappy $60 tire plus $35 for the correct tire and another $50 to have someone other than Archer replace the brand-fing-new tire that I didn't want. Minus a star for a misleading statement.

Subject: Serious Negligence causing fire, Contractual Breach, Safety Hazards, Threatening and…read moreIntimidation by Owner and Employee. ​I am writing this to caution potential customers regarding Archer Bikes. While many may have standard experiences here, my recent dealings with Jessica, have involved gross negligence, unethical business practices, and a blatant disregard for their own contractual obligations. ​After three failed attempts to change a scooter tire--for which I was charged multiple labor fees (Over $110 with ABSOLUTELY NO RESULTS)--the shop's mismanagement resulted in: ​Structural Damage: An employee (Sloan) used a crowbar on the folding mechanism, causing a stress fracture (immediate) and over time it spread, completely severing the folding neck lock and also breaking the neck tension locking wrench making the scooter inoperable and no possibility of repair. ​**WATER DAMAGE AND FIRE***: The scooter was stored outdoors on municipal property during heavy rain (not even on theor property) This caused a short circuit, resulting in smoke, fire damage, and total electronic failure to where the scooter was not at all operable or salvagable. Ultimately a new one was purchased. ​Contractual Breach: When I requested the contractually mandated mediation to resolve these damages ($5,048 in total), Jessica Archer stated on record via a recorded statement, unbeknownst to her, but allowable under Arizona Law, she can be heard saying to me on recording that she would not honor the mediation clause because " she is going to do whatever she wants because it's her contract , and she's not going to mediation with me or going to honor her contract" ​Furthermore, my attempt to resolve this in person resulted in being intimidated and threatened with physical removal by staff (Jessica ordered Nicholas when i informed her she has a legal obligation to abide by it). I have served a formal demand letter as of January 22, 2026. Be aware that their service contracts contain "binding arbitration" clauses that they themselves may refuse to honor as such is the case with me, which then allows you to petition Superior Court to forcefully make them abide by mediation or have trial by judge or jury. Proceed with extreme caution! Upon dropping off , the demand letter and employ told me that jessica no longer works there. I informed him that reality and the Corporation Commission of Arizona says otherwise as Jessica and Randi are owners and principal agents....and of course this lie to avoid was recorded as well. If my demand to be compensated $5048.75 is not met by 01/29/2026, the certified letter goes out in the mail from Superior court that im moving forward with A Compel to stay or arbitrate which forces them to mediate or have trial by jury or judge. UPDATE: After receiving the demand letter pictured, they offered me a $90 refund to correct their actions listed in the letter. I didn't accept their offer. I'm In the process of filing a civil suit in North Mesa Justice court under the presiding judge Honorable Kyle Jones.

Daren went above and beyond to provide outstanding service and support for me today. I am a senior…read moreand have not ridden a bike in several years. I purchased a used Cannondale bike online and took it to Bikers Edge for an overall safety check. Not only did Daren take the time to assess my bike but he gave me a lesson on mounting, dismounting, braking and changing gears for safety. He lowered my seat so I could handle my new bike with care. The pricing was more than fair and I left feeling like I had attended a class in biking safety. Wow! This is definitely worth the drive to get the best bike service from an organization that knows that GREAT customer service goes a long way. Do yourself a favor and check out Bikers Edge if you want the best.

Absolutely love this bike shop. This is the second time I've brought in a freebie bike. They are…read morealways so friendly and helpful here! Both times they've charged me a nominal fee to fix up my newest, old bike. I really appreciate that they don't try to sell you extra product or downgrade the wheels ya got. They are an equal opportunity bike shop!! Super friendly, nice folk here who share their love for all things bicycle. I recommend this shop without hesitation.

Super knowledgeable staff as well as wide variety of BMX parts, frames, bars and everything else in…read morebetween. Super happy to come across this shop as most other shops near my home in east phx area are for mtb, road bikes and e-bikes. this place is for the bmx riders for sure. came in today to get a cog installed onto my profile elite hub as I didnt have the tools or know-how on diy'ing it myself without breaking it lol. staff greeted me almost immediately and wrenched on it, fixed it in less than 5 mins. super thankful and will def be back again to finish my 29er bmx project!

Went in for brakes for my son's new bike. Realized immidiately that this is a legit bmx store…read more Parts selection is pretty big. I'll definitely be back.

Gregg is a total pro and I appreciated his communication and quick service. Highly recommend!read more

Super communicative and on time. Fair prices and great work. Love the mobile option. So hard to…read morefind someone who doesn't mind working on e-bikes.

Quick response! They provided a detailed explanation of their quote and of their pricing.read more

BUYER BEWARE!! DO NOT PURCHASE A VELOTRIC BIKE!! DO NOT PURCHASE FROM ROGUE ELECTRIC CYCLERY IN…read morePHOENIX!! Battery is terrible. Warranty with Velotric is worthless. Rogue sells you a high-priced bike, pockets your money, and takes no responsibility when things go bad. I paid $1,500 for a new Velotric Fold1 in late 2025. By Spring 2026, the battery (with a full charge) would go only 2 to 3 miles, then completely die. After cooperating with Velotric's warranty department to troubleshoot, they concluded what was obvious: it needs a new battery. Only after several weeks of back and forth troubleshooting did they inform me they have no batteries in stock and it would be another 2 months until they had any. They provided no compensation of any kind for the major disruption, nor did Rogue Electric Cyclery. Both Velotric and Rogue Electric Cyclery continue to sell new very expensive Fold 1 bikes that come with new batteries. However, neither Velotric nor Rogue is willing to provide one of those batteries to cover a customer's legitimate warranty issue. I am still waiting for a new battery covered under warranty.

This place is awesome. I'm not a big mountain biker or anything but do have a bike and have needed…read moreseveral things fixed or replaced on it. Every time I go there, they are super helpful and knowledgeable. I drive across town to go here specifically and know I made the right decision when I leave. Great company and group of employees

The owner is the most unprofessional dick head I've ever dealt with at a bike shop and he's got…read moreBeavis and butthead as mechanics that can't fix a freaking three-speed rear axle on a Sikk beach bike. The idiots had the bike for 5 days and they can't fix it they left dirty greasy fingerprints all over the white wall tires and grease on the whole bike from their greasy fingerprints, I had to come home and clean the greasy fingerprints off my white sidewalls And wipe the whole entire bike down with greasy prints on the whole frame then they scratch the bike up with their bike holder that locks on to the bike....if Beavis and Butthead mechanics work for me they would be packing their bags. Owner is very sarcastic and rude and unprofessional he likes to interrupt you when you try to talk to him on the phone, matter of fact he text me at first and said we have to contact the manufacturer about your rear Axle. I never got a call for an estimate also they just started to fix the bike and said the rear axle had internal problems in the three-speed gearing. Nothing but complaints on Yelp over this shit hole bike shop. Never had a owner send me a text he should be calling customers on the phone so finally I called back and talked to him that's when he started interrupting me when I was trying to talk very belligerent and very rude. I would not recommend this shit hole bike shop to anyone nothing but complaints about this place. Then I'm checking the bike out and looking at the rear tire and it's not even straight my God Beavis and Butthead here can't even put a rear tire straight it's on an angle so now I have to recheck everything and fix it myself. If the company is called Exhale.... they might want to probably inhale more crack..lol

Matt was great. Granada was a fun ride and the bike were very good. Deliver and pick up was super…read moreconvenient.

Great service. Easy delivery and pick up. Bike was as expected and in superb shape. 10/10 would…read morerecommend.