I'll begin with saying, I am a beginner!…read more With that being said I came and brought my bike for maintenance. While there I started chatting with staff who were quick to offer tips, tricks, and was friendly the entire time.

This place is The Best! Got a new bike, which I love and each member of the staff are knowledgeable…read moreand very helpful. Took it in for a minor issue and they took good care of me quickly and provided some guidance. This place is a class act!

Went to Big 5 for a pair of pickleball/tennis shoes. Tried on 3 pairs and wound up with the Asics…read moreGel-Dedicate-7. The only small problem was the display shoe had a price of $59.99 but the box that the shoes came in had a $69.99 price. Was charged a higher price and told the manager the dilemma. Had to walk to the back of the store to prove that the shoe was $59. I got the lesser price without any confrontation. The cashier was courteous. The help on the floor was good too.

Absolutely terrible customer service these people are lazy!!! God forbid you need them to help you…read morefind something. If that is what you need, good luck !

I can not figure out why I have not left a review for Dennis and the Bike Valet. I have dealt with…read moreDennis many times. The first couple of times were actually to donate old bikes to him, which he fixes up for those who are not able to afford their own. As my son has grown, his old bikes have all gone to Dennis and a couple of out adult bikes. We have also had him do minor repairs, brake adjustments on various bikes. All fixed correctly, with no further issues. I personally take out bikes over to him since he is about a mile from us. But, the fact that he offers to pick it up or work kn it at your place, just puts this service above the peak of taking care of people. I would highly recommend. I even just noticed that there were 20 "Not recommended" reviews. I could not believe it. I opened them up, and all are great reviews, just didn't select the star rating.

Dennis is the man. If you need anything done regarding your bike he is super knowledgeable, honest…read moreand thorough. He built built and tuned my new-to-me bike in just a day or so. He also offered pick up and drop off service which was really helpful. Thanks Dennis, you'll hear from me again.

Gregg is a total pro and I appreciated his communication and quick service. Highly recommend!read more

Super communicative and on time. Fair prices and great work. Love the mobile option. So hard to…read morefind someone who doesn't mind working on e-bikes.

My bike looked irreplaceable and the other places I went to quotes me 100's of dollars to fix it. I…read morewas hopeless and angry until my close friend told me about Archers. Well I gave it a shot and luckily Archer's bike fixed my bike for $57!!! I will never forget this place and will always come back whenever I need bike repairs. Again thank you so much the team at Archers for being affordable and doing amazing quality work. You guys are truly underestimated in the valley.

update: you can clearly see that the owner of the company wrote a comment stating that they are…read moredoing everything they can to work with the customer which is me. their original response was deleted and that said we are working to make this right which shows guilt. that was deleted and replaced with what is there currently. in no way shape or form have they tried to work with me at all on any level. april 2026: i filed a case in small claims court mid april for the maximum allowable amount of $5,000. the paperwork was served and also the owner, randy got served with another case a few days apart from mine from the landlord of their previous location located on apache boulevard in tempe. The company is seeking backed rent in the amount of $55,000!!!! Thats right, fifty five thousand dollars in backed rent! Shortly after the company got wind of both of these lawsuits they decided to file for bankruptcy which puts everything on hold or dismisses any court proceedings unless you join the bankruptcy which if timing allows i will do so. but let's not forget the most important thing here. The most important thing to remember is they're working with the customer to resolvele the issue. Resolving it for who? Yeah, them of course! Im still tapping my foot awaiting a relsolution that does not put me in a negative because of their dishonesty, boilerplate excuses, overcharging and threats etc. i knew something was drastically wrong with this company when i witnessed employees (and i have it on video recording as well) lying to the police, and lying to me to prevent me from moving forward with the judicial process. When something like that occurs there's no telling what somebody or a company will do next because they feel they can operate outside of the law, have one sided contracts and and not be held accountable for it; and when somebody tries to hold them accountable they run to avoid it with bankruptcy. if I'm not able to join the bankruptcy due to statute of limitation issues, then watching this business close it's doors is certainly good enough for me **this update covers a timespan from 4/2026 through 7/2026.

Well as i can say is they went above and beyond. On bringing my trek back to life after sitting for…read more2 years. I work on my bikes all my life. But i was like imma take to a professional. And what a pleasant surprise with results.

Super knowledgeable staff as well as wide variety of BMX parts, frames, bars and everything else in…read morebetween. Super happy to come across this shop as most other shops near my home in east phx area are for mtb, road bikes and e-bikes. this place is for the bmx riders for sure. came in today to get a cog installed onto my profile elite hub as I didnt have the tools or know-how on diy'ing it myself without breaking it lol. staff greeted me almost immediately and wrenched on it, fixed it in less than 5 mins. super thankful and will def be back again to finish my 29er bmx project!