Marty was lying! He could have said we were closed, call another time or I can't understand what…read moreyou are saying. He rudely just didn't want to listen. I'm not a spammer. Why would I call twice if I didn't need to. Also reported this experience to Specialized to make sure they pick the place that would sell their products. This place is rude. Don't call just go there and maybe you can get better treatment. Also, why answer the phone if you are closed? Unfortunately they have a specialized product that no other store has, that's why I was desperately calling only to be disrespected!!! What a shame.

This place was great. Easy website and rental. Bikes were ready when we came to pick them up…read more Everyone was very friendly and answered questions. No frills, easy rental and returns.

These guys are awesome. I've changed my mind 12 times on a couple builds I need help with. They are…read morepatient and take the time to explain everything to me. I've learned quite a bit. Also, their pricing is BY FAR the best in Denver. I've been a frequent flyer at quite a few Lakewood/Littleton bike shops and these guys are my favorite by a long shot.

As I walked in with my bike, I was prompted greeted and asked if I needed help. I told the service…read moremechanic my concerns and he was very prompt in not only answering my questions but put my bike on the service stand to inspect and make sure everything was working properly. After a few mins he gave my bike a clean bill of health and explained to me what he did and if I ever had and problems or questions just to stop on in and theyll take care of it. They also have a full assortment of tools, clothing, helmets, tires wheels, and pretty much everything else youd ever need if you are are a do it yourself kind of person. Great service all around.

The staff are all super helpful, and the owner goes out of his way to make sure the customer is…read moresatisfied. I came into the shop complaining about some back and foot pain, and they got my bike fitted and with proper gear. My very next ride my pain was so much better! They have a lot of great gear and bikes, great customer service, and the staff are all wearing masks. Highly recommend!

Went in to request they order me a specific Bianchi. I've always been loyal to that brand. There…read morewere some questions about fit i was concerned about, so the guys up front were reaching out to their Bianchi rep. I left them all my contact information, including phone number and they said they were going to call me. A few weeks have gone by and I've heard nothing from them. I guess the message is I should take the $2,500 elsewhere. The only reason they get two stars was everyone was wearing masks. The guys up front were friendly and easy to talk to. Seemed non judgemental. However, there's clearly no long term interest in me as a customer. I ended up going to Littleton to a mom and pop shop who was happy to help and take my money. I think I'll be their customer for life instead.

Solid location for picking out a ebike or regular bike. They have a fantastic trail next to them to…read moretest it out and they have a killer selection of bikes that come in all shapes and sizes. The ebikes are the reason I came to check the place out. The service was fast easy and these guys want to help you find the perfect bike. They have a great service area for fixing and maintenance of bikes and they have some cool accessories. There is also a 15% yelp coupon for any non bike item. Which is helpful for when you are picking up your helmet or whatever you need. Evan helped me out and answered every question I had. Which was a book worth. He was fast and to the point with no bs. He walked me through everything from the battery, weight, materials, different tires, methods of upkeep and accessories. They are not on commission so they are there to help. Highly suggest you check this place out if you have a remote interest in a bike or ebike it's fun, chill and good atmosphere.

Recently purchased a bike online and it was delivered to this location. The entire staff I met was…read moreamazing! They built the bike quickly and the entire experience was awesome. The store manager is super nice and was very helpful with the many questions I had. I have been back to this location for adjustments and accessories and have continued to have great experiences.

These Bikes are amazing!!! I rented my Bike before the Taylor Swift concert to avoid traffic. Got…read moremany compliments along the ride!! Shaun provided me with a helmet and a bike lock along with my rental, that I returned 24 hours later. Thank you The Hub for offering great Bikes for rental as well as great customer service!

Purchased a brand new E-bike recently from the Hu. Such a great staff. Very happy with my purchase…read moreand the whole learning experience they gave me.

Charles is the real deal when it comes to all things dealing with bicycles. He came to my home to…read moreanalyze my very old Trek and we were both in agreement that I needed a new, used bike. After all, my Trek was 35 years old. Poor bike. Charles researched and found the perfect used bike that fit my every need. He found a great deal for the bike as well as the bike hitch rack. He personally retrieved it and the rack and brought it to my home. He fit my new bike to me and showed me exactly how the bike rack worked. His enthusiasm can only be matched by his expertise. You can trust Charles to get the job done, efficiently and with great care. I highly recommend him and his business. Many times what seems to be too good to be true, isn't. However, he was!

I had a great experience with Simple Fix Cycles. One of our bikes had flat tires and needed new…read moreones. Charles responded quickly and ordered new tires and they are wonderful! Better service and better prices than going to a bike shop. We will always be customers of Simple Fix for all of our future bicycle needs! Highly recommend!

We researched and decided to buy a Specializes Globe LT cargo bike and brought our kids in the…read morestore to purchase it. Cliff was very stern with our children and kept telling them not to touch things, not to play, etc. I also don't want my kids to run around but there was nothing kids are allowed to do in the store and it took forever to get the bike purchase finalized. There has also been very poor communication about when our bike is ready leading us to repeatedly reach out to them to find out. This doesn't make me want to get our bike serviced by them in the future.

Went in to get a saddle for with my partner. My partner was met with some pretty questionable…read morecomments as if he was not knowledgeable and the associate who was assisting through the process was in my opinion clueless. He has rode the saddle outside to see if it was proper and while he was doing so the associate made a nasty comment in which I had to rebuke. Then the associate did not mention any installment fee, which also took forever in a day to do showing the incompetence. 1. Do not judge those who come into the shop-because they could be a great profit. 2. Watch the comments made about said customers because you don't know who is listening. 3. Inform the consumer on what would need to be charged -so that if they can and rather install they can. Just customer service skills which should not have to be explained.

trailmark was one of the only bicycle shops that would work on my electric bike. They were very…read moreprofessional and very competent. They were able to not only fix my bike. he also showed me enhancements on the Internet to monitor the systems on my bike.