In July I had a new rear hub installed on my bike. I rode until Oct 4 (a few times in the rain)…read more on Oct 5 I tore everything in my shoulder and couldn't ride. My bike sat in the garage until I was able to ride again in March. I pulled the bike out and the rear wheel wouldn't spin. I took it to the shop who did the work (C3 outside of Golden)- the tore it apart and found the hub seal had failed (their words). he tried to rebuild it but couldn't, it was totally corroded. He told me they'd send it to Shimano to warranty but that they doubted they would?! He said it would be at least a few weeks, and Shimano would blame the user for not maintaining it properly. I have had great service in the past at Pedal bike shop so took it to them - with the receipt from the purchase in july. They kept the bike and were doing the same thing as C3. They were denied but fought with Shimano on my behalf and they finally agreed to warranty the hub because the seal had indeed failed. They did the work and I got my bike back. A week after getting my bike, I got a call from the mechanic at C3 who told me - as expected - that Shimano denied the warranty claiming it was 'misuse'???! what.. 2 months? I can't ride my bike and get it wet? how did the water get in the hub? from abuse or misuse?? Replace in July and ridden just over 2 months? When I told him that I'd already gotten my bike back and it had been fully warranted by Shimao (because of the diligence of the Pedal staff), he went silent. He just said, "I'm glad you got your bike back". Why would I go anywhere but Pedal? Clearly, they strive to make things right for their customers - they don't just roll over and say they can't do anything. Pedal is the BEST!!! I had always been a Shimano guy - I couldn't be more disappointed in them and will be writing them a letter.

Every time I have used this bike show for service, there is a problem with my bike when I get it…read moreback. When I have tried to get help, the shop has acted like they're doing me a favor for fixing the problems they caused. The company tried to call me out for writing a bad review on another platform when I had yet another problem with the bike they sold me. They were condescending and told me I was wrong, my charger isn't a charger issue. They have never once offered an apology for any of the incidents they have caused. I purchased two bikes here but I will never visit again, particularly after being treated like dirt by their service lead They need service industry training for sales and support.

Just wanted to add an update. My 'old' Domane 600 which has become a pretty much full-time trainer…read morebike and only goes outside if my other bike is in the shop for maintenance or repair, had a rear derailleur cable shred. My choices, spend the time getting the cable, figuring out how to replace it, and having to deal with doing things I don't do on a regular basis, and have my trainer down for who knows how long in the middle of winter, or give my LBS a call. Called them and found out they were SUPER busy, and to get it in would likely be a few weeks. Now here is where having a GREAT relationship with the shop and staff comes into play. They know I ride daily, either outside or in, and when I talked to one of the mechanics, I told him what I had found, and the only thing I needed was the cable, which had been shredded because a few years ago we had to replace the original Ultegra shifter with a 105 because the new Ultegras were 12-speed, and those 105 shifters had a known issue with shredding cables. He asked if I could get the bike to him that afternoon, and since I had just gotten off of it, working out with a limited number of gears, I told him I could be right down. Got him the bike (along with something to restock the shop fridge), and had it back by the next afternoon. So: a) Mike's has always come through for me, and I can't sing their praises enough, b) make sure to keep a good relationship with your LBS staff. If they know you, know your name, and you stop by even occasionally to just say hi or help restock the fridge, it does pay benefits. Thanks Guys. Best service department around bar none. Mike and the rest of his team will help you not only figure out what might be going on with your bike (bottom bracket issues, rear hub needing maintenance, headset bearings worn out) and get them fixed. Just had my bike in for a major tune after having put over 35k miles on it and have to say it is riding like a new bike. That is what I look for. And the sales staff is the same, they help you, don't just sell you. Have bought 4 bikes there and when it is time for the next one I will definitely be down there test riding and checking out what is out there.

I brought my hybrid bike to have the tires switched out to a more gravel and trail friendly set. It…read morewas a busy Saturday, but I found the service to be very good. Ian helped make sure that I wasn't paying too much for tires and my bike was ready within about a week. I highly recommend this bike shop. I think they do a great job and it's right near my house!

In a state full of snobby bike shops, this place is a welcome reprieve. I have been here multiple…read moretimes for multiple types of bikes. Recently shifted from riding dirt jumpers to getting my first full suspension trail bike, and obviously theres a lot to know for full suspension, even more so since I bought used. These guys have been *nothing* but welcoming, explanatory, and honest. It's nice to feel like I don't need to be on guard for parts/services that pad their pockets but are unneeded. If I could leave 6 stars I would, and as far as I'm concerned there isn't a shop in the city that I would rather go to. Thanks guys!

Zach and his crew are the best...MTB, gravel or road. Its refreshing to meet bike enthusiasts who…read moreknow what they're talking about.

Highly Recommended!!! The customer service was Top Shelf and the mechanic did a great job on our…read morefamilies many BMX, Dirt-Jump and Mountain Bikes....It is great to have one shop that has great mechanics who can repair and upgrade any of our bikes

Bad service. Wouldn't give me a wrench to fix my buddies front wheel. Told me that I was gonna get…read morea ticket for riding my legal ebike on the trails. When I asked to buy one he started mouthing off

This is hands down- the best local bike shop. Fast and cheap! Don't often find that combo anymore…read more They fixed a e-bike other shops rejected. A+

We had an incredible experience at Any and All Bikes while shopping for a bike for our youngest…read moreson--so great, in fact, that we ended up getting one for our oldest son too! Don and his team were fantastic to work with. They went above and beyond, especially for our youngest, who has some physical challenges. They customized a trike to fit his unique needs perfectly, and it's made such a difference for him. We've definitely found our go-to bike shop, and there's no doubt we'll be back for any future bike needs. Highly recommend Don and the team!

Disappointing experience. My e-bike got a flat while riding with my son in the trailer. I know it's…read morenot the best area but I was hoping to grab an employee to take a look at the bike and see what quick options I had. I am not sure which employee it was but he approached me and I asked if he could walk outside with me to take a look at the flat. Annoyed by the request, he asks me to bring the bike inside to take a look. While I know this may be the way to inspect a bike, I am carrying my two year old son, so I am not going to ask someone to watch him, nor let him roam, while I unhook the trailer and wheel my e-bike into the store. Anyways, he does come outside and seems to quickly turn more annoyed that I do not know the size of my tires or what the exact issue is. He curtly says I'd have to leave my bike with him as he can't do anything about it right now, plus he sprinkles in a mention of a $40 charge for work on an e-bike not purchased there. I clearly didn't have the means to leave my bike right then and there so I said nevermind, and asked if they had any suggestions for a quick fix in the meantime. "Nope" was the response I got. Great...thanks... By the way, there is a quick fix. Slime or FlatOut are pretty cheap products at ACE or Walmart to fix even a flat e-bike fat tire. I'd be shocked to find out this employee wasn't aware of that product. Even if it is just a temporary solution or not. Regardless of the lack of welcoming feeling, I thank you for making me look this up myself so that I could save money and won't need to return to this shop again.

I needed my tire looked at as I knew something was wrong with it but couldn't figure it out myself…read more When I got there Erik took my bike back right away and had it fixed in less than 10 minutes! Explained what the problem was, and was so helpful and nice! This is my 2nd time coming here leaving with a great experience.

Solid location for picking out a ebike or regular bike. They have a fantastic trail next to them to…read moretest it out and they have a killer selection of bikes that come in all shapes and sizes. The ebikes are the reason I came to check the place out. The service was fast easy and these guys want to help you find the perfect bike. They have a great service area for fixing and maintenance of bikes and they have some cool accessories. There is also a 15% yelp coupon for any non bike item. Which is helpful for when you are picking up your helmet or whatever you need. Evan helped me out and answered every question I had. Which was a book worth. He was fast and to the point with no bs. He walked me through everything from the battery, weight, materials, different tires, methods of upkeep and accessories. They are not on commission so they are there to help. Highly suggest you check this place out if you have a remote interest in a bike or ebike it's fun, chill and good atmosphere.

Recently purchased a bike online and it was delivered to this location. The entire staff I met was…read moreamazing! They built the bike quickly and the entire experience was awesome. The store manager is super nice and was very helpful with the many questions I had. I have been back to this location for adjustments and accessories and have continued to have great experiences.

Dave has always been knowledgeable on any of my bikes including my Intence tracer brand bike which…read morewas custom made. He's the only one that has been able to work on it. He's also been very helpful with my Trek road bike and all of my companies Trek community B bikes. Dave has always been professional and I've witnessed people coming off the streets asking for free servise or free tires. I've seen people come in off the streets just looking to take their aggression out on the next store owner that might have the patience to give them a second to vent. This is a very honest business and I'm happy to learn you moved your shop to an area that probably has more recreational riders and would appreciate a skilled business such as yours.

We had a really good experience the first time we went in, but it went downhill every time we went…read moreback. My husband needed to get the fork on his mountain bike repaired. I know these things take time, but it wasn't ready in the time frame we were given and we had to cancel a couple rides with friends. That's certainly not the worst thing, but I feel like the owner is just overly difficult to deal with.

Ignore the negative reviews…read more Friendly knowledgeable guys that have worked at shop for many years. Exactly what you want, not a big box store employee that's been there 3 months trying to hit their quota. Some reviews call out being a trek dealer as a negative but most if not all small shops are registered with a large brand to survive. Trek is the Toyota of bikes, great value and dependable with a killer warranty.

The staff at this shop know their stuff and are incredibly helpful! Needed assistance getting my…read moremountain bike set up for a first time ride straight out of the box and they were incredibly kind to help me get it trail ready on short notice. Also have a great selection of bikes and accessories. 5 out of 5!

As far as bikes and parts sales i have not had any issues..I purchased a Levo and Tero and were…read morehappy with the prices. If when I have been out on a ride and had an issue the staff was helpful to get me back on the road quickly. Now when it comes to a tuneup they are just OK for the basic stuff but any requests past that seems neglected. I had asked to have a number of items addressed when the Tero was in for a tuneup and none of the items were addressed so I took my bike to another shop and had everything taken care of. I am planning to upgrade to a Tero 4 not sure if this the store I will use.

I came back to Colorado to have an ankle replacement and another surgery because of a drunk driver…read more I just had a hip replacement 5 months ago. After having the surgery (2 weeks ago) i wanted to get out but I realized the tubes in my wheelchair tires (they are actually Bike tires) are bad. I called all over for two days from Loveland to Colorado Springs, no one was able to help me (no one carried the size of tubes and if I ordered them they didn't want to install) which is scary when you are dependent on a piece of equipment. I called about an hour ago, I spoke to Matt who was so nice. I shared that I ordered the tubes but haven't been able to find anyone to install, he said I can absolutely do this for you, that made me cry, I've been desperate for help. I'm sitting in the shoe area while Matt installs the tubes for me and in just 30 minutes I will have my mobility back. This means the world to me, I use to bike but because of the wreck I haven't been able to for many years. The doctor said this surgery is going to change my life and I will be able to bike again. After physical therapy I will come back to BikeSource Highlands Ranch to purchase my Bike, no matter what state I live in I will be back. Thank you so much Matt and BikeSource.