AVOID THIS PLACE AT ALL COST!!!…read more Tried to get my son an appointment here. I had emailed them everything they requested. Except his shot record. As we delay. They will not see you if you don't follow their immunization schedule. They couldn't have just told me that over the phone? Instead they waited a whole day to respond and say "sorry". Thankfully I didn't wait around on them and found different practice that actually cares about the children & parents over money!!! What happened to my body, my choice?!? Like this is my child, not yours, not the states!!! It is my choice!! Oh only use that when it's convenient or fits your narrative. This place disgusts me!

Love the Doctors, hate the staff. Really miss Doc Conger. Great doctor and office. Now not so…read moremuch. The staff is rude and does not want to deal with you. Called and told to use the portal. If you leave a message they do not call back. Waited three days before I had to call again. Have screwed up a prescription and when I called they fixed it but did not call me back to let me know. Have had two appointments cancelled over Thanksgiving break. One I can understand but two seems like the scheduled but then cancelled to take Thanksgiving off. Called to complain and set up new one and the staff hung up on me. Called and left a message for the office manager. She called back to say she reviewed the call and unfortunately the doctors are human and things come up. She explained that what I thought was not the case and pretty much ignored my concerns and opinion.

When my oldest child was a newborn, and I was trying to figure out which pediatrician(s) to use,…read moreseveral medical professionals recommended that I take him to the doctors at MDPA. I heeded their advice and we've been coming here ever since. That was so long ago that not only did they have but a single location, I'm quite certain that some of their current employees were just little babies themselves! Normally I'm not the biggest fan of large practices with many different providers, but this place is different. Each and every one we have interacted with has proven themselves to be trustworthy, competent and caring. so I actually have no qualms about seeing whomever is available the soonest. You still have the option to request someone in particular though, if you have a preference. It just might take a little longer to get an appointment. Either way, appointments always seem to be plentiful since they are open 6 days a week at both the Coppell and Flower Mound offices. For the most part, I've been satisfied with them over the years. There have only been a few occasions where I left feeling unsettled and guilt-ridden over things like, not bringing my child in sooner or not being strict enough with rules or diets. I don't know whether I was fairly or unfairly judged in those situations. I'm sure there's always room for improvement on both sides. But, as they say "pobody's nerfect"!

Hi I am 11 today I needed to go to the doctor and I hate shots and when my nurse came in and I…read morecried (ya I know). But when my nurse came in and she poked me with the shot I was not that sad anymore :) . And then when I was done my doctor gave me two puppy stickers and my sister traded me for a horse by her request! But ya the full experience was

Went in for some needed X-rays. This place is awesome. Waiting area had an inviting feel to it…read more Comfortable couches and refreshments were provided. Wait was short, staff was excellent, and were professional at what they do. And nice. I do not hesitate to recommend this place. Go in with confidence.

I've never wanted to leave a place so fast in my life. I don't even know the doctor who saw me…read morebecause he didn't give me his name. Isn't that insane? No introduction. He could have been a random guy off the street for all he acted like a doctor. I came in due to unexplained bleeding after a week of immense pain and arm numbness. I had surgery for endometriosis and fibroids eight weeks ago. The treatment I received was abysmal. Some highlights -- "I'm worried about the bleeding, I know the pain in my back may be normal due to my illness. I just want to make sure I'm not having a stroke or anything." "You can't have a stroke in your lower abdomen." "What pain meds are you taking?" "I've been taking both Tylenol and Ibuprofen every two hours because I'm in so much pain." "You should try Aleve." Woah, no way? Aleve? Hold the phone. I never thought of that. Then he gives me a paper that says not to take Aleve because it'll cause me to bleed more. Uh oh. And a paper to explain what a painful heavy period is! To someone with a chronic reproductive disease. I still can't decide what part of this visit was the most disrespectful or condescending. It's a hard one. He looked at my surgical scars at one point, asked if I had a fibroid removed like he didn't believe me, and then stated that typically fibroids are removed from a larger incision. I was told he can't support or help with anything gyno related, but somehow he's an expert on laparoscopies and thinks he can criticize my surgeons work when he didn't even listen to a single thing I'd said to him since I'd been there. Did he think I was lying about getting a fibroid removed? Probably. They took my blood pressure multiple times and I, a healthy individual ACCORDING TO HIM, could not get Systolic pressure under 155. When I got there ONE SEVENTY FIVE. A cardiac episode is 180. He told me it's probably the pain. Wait, so the Aleve I took this morning isn't working? What? You said that should help. Why is my arm numb from my shoulder to my fingers? Who knows. Obviously not him. I think his excuse was that I laid on it wrong. Why has it been hurting since Friday night? A medical mystery. My insurance is paying thousands of dollars so Sherlock Holmes can tell me I laid on my arm wrong. I finally gave up trying to advocate for myself and just agreed with him so I could go home. I got no answers for my pain or my bleeding. He thinks I'm fine! So healthy. I can't believe my insurance is going to have to pay for this. The only reason I got meds in IV for my pain while I was waiting for my blood work was because I cried in front of my nurse and he advocated for me. I was the only person there at 4:30am this morning and seriously you would think I was one of 100 in that ER with how I was treated. I had to get up to go the bathroom and wouldn't you know, he was standing around doing absolutely nothing. The only person who cared about me was my nurse. Strangers that hold the door open for me in public show me better care, respect, and compassion than this DOCTOR who literally gets paid hundreds of thousands of dollars a year to do care for people in their time of need. Like what a spit in the face. And for what? I just wanted help. If I have a cardiac event or god forbid a stroke between now and Monday when I see my general doctor, I will find this hospital at fault. I am still not over how even an EKG wasn't even at least offered. That's standard practice with symptoms I displayed. Thankfully tomorrow is Monday so I can actually go to my general doctor that cares if I live or die. My discharge instruction was to lose weight. :) pain? No you're just a fat pig. EDIT FOR STAFF WHO READ THIS - If you are not the doctor who talked to me like a dog than don't apologize for him please. I don't want an apology, you've done nothing wrong. The rest of your staff was amazing. Either fire him or teach him social skills so he doesn't make another woman cry. To my nurse and the front desk gentleman if you read this, thank you for your kindness. I needed that to offset the ugliness.

We love Arbor Pediatrics!!! Dr. A is amazing. She takes her…read moretime with our little one and doesn't rush us or make us wait. She is also very understanding and caring. Her staff is amazing as well. They are super responsive and supportive at all times.

Excellent patient care and super accessible. You can even text on the weekend with questions!…read moreHighly recommend!

If I could leave a "0" I would. The charges are simply highway robbery. We took our daughter in…read morefor four stitches on her lip and got an exorbitant charge of $8000. And when we went in for a "free follow up visit" since there was still a bump on her lip - of which they said "sorry, there's nothing we can do"and had no recommendation on where to go next we received a bill for $1450. I get medical practices need to make money, but come on.

Wouldn't accept my insurance because I have Medicare. Was told the owners are that way. They…read moreappear to be more into money than patient care. Very rude. Don't waste you time .

Don't set foot in this place if you are not willing to 100% go along with every single vaccine that…read morethey recommend at very early ages for infants, even if you want to delay by a year or two and your child is not in a high risk category, Dr. Varughese gets very angry and proceeds to lecture you, and tries to make you feel that you are not a good parent. TERRIBLE bed side manner for a physician. There are many other doctors who are understanding of parent's concerns in this issue and are willing to work with them. She is not one of them.

I didn't even make it into the facility before I deemed it a big FUCK NO! I have my children on a…read moredelayed plan with vaccines as a transfer from another office. I explained to the rep that that's the route I've chosen for them. I also made her aware that I have affidavits to support and she proceeds by saying "well if they are gonna be seen by us they will have to get every shot they are missing" you are NOT about to administer 7 shots to my baby . I explained that a friend of mine just lost her child for over admissions of vaccines. She was pretty much like oh well.

I have been a patient of Dr. McDowell for about 20 years as my primary physician. I have always…read morefound him and the staff to be professional and caring and feel like I have received excellent care over that entire time.

Been going here since I broke my finger 10 years ago. Doesn't matter what's going on, they've…read moregotten me right every time.

4.5 stars The only reason I am not giving 5 stars is…read more... they don't write prescriptions for pain meds. Going home with a broken arm in a hard splint but no pain meds is not good. But the staff was perfect. They are thoughtful. And thorough. And fast. Yet effective. Our 13 year old broken arm- radius AND ulna was just a bit too much for pediatric ER. But you don't know til you go. And get X-rays.

Hands-down the best urgent care I've ever been to.. Thise nurses were amazing!…read more You can tell that they love their job, and working with children! Every one of them was amazing !