He's the pediatrician for our 14 month old and we've been going here since she was 3 months. Nice staff, the pediatrician isn't pushy and remembers his clients. Nice clean facility. Glad to have found them. They take IEHP as well. read more

I have been bringing my daughter to this pediatric primary care provider for the past two and a half years, and the care has been consistently exceptional. Scheduling is always easy, and they are very accommodating, often getting us in quickly when needed. The providers are thorough, take the time to discuss concerns, and truly listen, which is invaluable as a parent. The level of care and customer service is the reason I willingly drive over 15 minutes to come here. From the front desk staff to the medical providers, everyone is kind, professional, and wonderful with children. I highly recommend this practice to any family looking for a pediatric primary care provider they can trust. read more

Pediatric R Us has been amazing for my kids. They always receive the best care, and the staff provides great customer service. Scheduling appointments or rescheduling is always easy and stress-free. read more

We haven't even seen the doctor yet, and already had issues with the front office. I wouldn't recommend based on my horrible experience with the front office. I scheduled my baby's first pediatric visit here. The office called at 10:05 AM asking me to come at 11:00 AM even though my appointment was for 1:30 PM because "the doctor had to leave early." I couldn't make the earlier time and asked to reschedule for after noon on Thursday or Friday (my availability). The staff member audibly huffed, put me on hold, and pushed me to see a nurse practitioner instead. I explained this was my baby's first visit and I wanted to meet the pediatrician. This was also the second time I've been canceled/rescheduled at the last minute. The tone on the call made me feel unimportant before we've even met the doctor. I'm now changing my PCP. I understand schedules change, but parents need advance notice, respectful communication, and options that fit our availability. I hope the office reviews its scheduling and customer service practices. read more

Been bringing my son here since he was born and now he's 4 and we're also bringing our 2nd newborn as well! Easy and fast to get a hold of, Dr is also very nice and always seems interested in our questions. Will continue to be coming here for our kids care! read more

My daughter was a patient of Pediatrics R US for about six years. We've had nothing but supportive, positive experiences from the front desk to the doctors and nurses. They always eased my concerns and addressed my daughter's medical needs. We moved, otherwise she'd still be going to Pediactrics R Us for her visits. read more

Absolutely love Dr.Fayad! Office staff is also great! Whenever my babies are sick I can always count on getting seen next day. He takes his time and give quality care and advice. read more

I work in healthcare so I am exceptionally critical lol I love this office. As a new mom they do not make me feel ridiculous. Doctor himself is so caring and comforting. I feel so confident with the care we receive. read more

We love Dr. Fayad. I have not had an issue scheduling appointments even after ER/urgent care visits. He moves fast but efficient. Perfect for busy families to go in and out without a long wait. The front desk staff always welcoming and friendly to us. I haven't had any issues getting a message to the doctor, referrals/authorizations, or appointments. Our son will be a patient here until we get orders to move. read more

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We are so glad to have found Dr. Fayad. He is so patient/thorough and never makes us feel rushed. We've also always been able to get same day appointments for emergencies. We also love the nurse who we see every time we have an appointment. We highly recommend Pediatrics R US. read more

We love Dr. Fayad. We are new parents & When my son was born we had a weird experience with his first pediatrician where i knew i didn't want to go back there. My sister in law recommended Dr. Fayad, so i booked an appointment with him and they were able to see my son right away. He was so genuine and seemed super laid back and made us feel so comfortable. Even the way he handled my newborn, the way he talked to him. We knew we found a great fit for our baby! And we know we are in good hands with him. All the ladies in the office are always super friendly and helpful as well! read more

If you want a doctor who truly cares about his patients. This is him. He is one of the very very few doctors who truly cares for his patients and is a doctor to care for others. He without hesitation has always addressed any of my concerns immediately. If that meant referrals to a specialist for my peace of mind. He's the best! read more

My second daughter was assigned to this office after she was born so I took her in and had intentions of switching her to my older daughters primary dr. But I am glad I didn't. He is so informative and knows his patients well, or at least he pretends he does! Either way as long as my kids feel comfortable and I feel comfortable that's fine by me! I just had my third daughter and he made sure to be there bright and early to get her checked out of the hospital before he went to the office for the day which I really appreciated! Thank Dr Fayad! read more

Dr Fayad is wonderful. He takes the time to ask thorough questions in order to understand and address your concern(s), which honestly is rare with doctors these days. His staff is friendly and very helpful as well. read more

Nice facility with great friendly staff. Always helpful and they provide good efficient care.

My girlfriend and I have been bringing our daughters here for a couple years now. Everyone is always so welcoming and polite. Dr Fayad is always answering all our questions and concerns. They're almost always able to squeeze us in for a same day appointments when needed which we definitely appreciate. Will continue coming here, best pediatric in Elsinore. read more

Brenda was amazing today. She has lots of patience, is very KIND, and knew how to give my son shots without me having to worry about him squirming around. (KAISER failed at this before and scratched my daughter that's why this is important to me). Thank you Brenda and thank you Dr. Fayad for taking great care of my newborn son. They answer all your questions here and the office is very clean. read more

Wonderful experience with Doctor Fayed. Staff is always friendly and office is very clean.

Our kids went here for about 3 years before we moved. Doctor Fayad is great and staff is so friendly. Usually always super quick to get in and out which was nice with our busy schedule. They took great care of us. read more

Doctor has the bedside manner of a turnip. I wouldn't recommend this place for a vet let alone a doctor.

I would give 0 stars if i could. this doctor has no tact at all and used the words "obese" and "starvation" in front of my 8 year old pertaining to him. a conversation that could've and should have been had in private is now a child crying and falling apart because they think they're fat, won't eat dinner because they think they're fat and need to starve. do not take your babies here. read more

I have brought my daughters here since they were newborns. Almost 3 years and I have never had a problem with any staff or the doctor. Everyone is very polite and make you feel welcomed as soon as you walk in. As a first time mom I was probably in the office at least 2-3x a month with all my concerns and the doctor and staff always answered my questions and never brushed off any of my concerns. The office is always clean and spotless, and we're always in and out in no time. read more

Love this office! We just switched because my sons other pediatrician was not flexible at all. Dr. Fayad is wonderful! My son had a fever on Christmas and he texted me and offered to have us come in the office to get checked out! Front office staff are great too. So happy we found this office read more

Incredible experience with Dr Fayad and his staff, we have been coming to Dr Fayad for 4 years now, we started bringing my daughter and now my baby boy, I drive 1 hr to see him because it is very difficult to find a doctor who cares enough to answer all your questions and who greets you with a smile. Definitely recommend for those who are looking for a pediatrician and a well surrounding staff. read more

Today my wife and son and I came here to get my son a shot for his school and we didn't make it past Noami at the front desk. We spent 30 minutes listening to her speak down to us with the most terrible attitude. I don't know if she was just having a bad day and needed someone to take it out on but we tried to give her all the documents she needed and gave her everything she asked for and we were still met with her just creating problems, I think she just didn't like us because she was super rude in everything she said and was actually mean. She finally gave us a large amount deductible which we never have had to pay before and just said sorry this is the amount and tried shaming us because we were asking about the price. Eventually after being spoken to like this for 30 minutes and getting nowhere we finally realized we just needed to leave. We walked out with eyes wide open looking at each other like omg what was that? We are going to write a review for sure. I don't know how the doctors here are but if Noami at the front desk is any example than DO NOT GO HERE!! read more

Took my baby for the first time for his 2 month shots and everyone was very nice and helpful. The doctor was nice and answered all my concerns. read more

Dr. Fayad is an amazing pediatrician, as well as the nurse. They take their time answering any questions I have. I'm a first time mom and the last dr. I seen made me feel stupid and like I can't ask her any questions. We always feel so welcome and they remember my son Ashton. They get you in and out and get you an appointment ASAP. Another amazing quality they provide is they make sure everything is completely accurate with temperature, height, weight and they even checked my son oxygen levels which his last dr. Never did! I highly recommend Dr. Fayad! read more

We first visited Dr. Fayad about 2 years ago and had such a great experience that we still see him. I currently had my third and he followed me after delivery to perform my newborn assessment. The staff have always been nice and professional with my family and would strongly recommend. Dr. Fayad and his staff make you feel welcomed and at ease considering that most times the kids end up getting vaccinations. Staff and MD are very personable and have a great personality. The office itself is clean, there is entertainment for the kids and the artwork on the walls makes you forget that you are at a Dr.s office. read more

We've been to a couple of doctors since moving from Orange County and have been looking for a good fit. We've encountered nurses who seem too irritated to work in pediatrics and doctors who also seem disconnected with the kids. Well, not here! Firstly, the medical assistant is very kind and friendly. She's the first person you see and that interacts with the kids and my girls enjoyed her. Secondly, Dr Fayad was patient and caring with my kids. When I expressed concern with an issue he didn't brush me off and dismiss my concerns, but rather explained what we can continue to do to monitor the concern. Thirdly, I was hesitant with seeing a male doctor as my girls have only had a female PCP and another male doctor we tried didn't connect well with my girls. However, my girls liked Dr Fayad and they felt safe and comfortable (and I did too!), which is extremely important in my book. Cliff notes version: we had a great experience and will be back! :) read more

Amazing staff and building. Very kid non threatening. Everything is colorful and fun, doctor is friendly as well very good with kids. Very impressed and highly recommend. In a solid area too. read more

I definitely recommend this pediatrician office to everyone! I've been coming here for some time now and I really like it. They understand my concerns and don't brush them off like other pediatricians I've been to. Each employee that I've had the pleasure of interacting with has been nothing but friendly and professional. Doctor Fayad and Mary have been my pediatrician as well as some of my family members and we definitely will continue coming here. read more

Recently resigned from my work so my insurance through them which was kaiser stopped and my kids now have medical temporarily. I've been with kaiser so long it was kind of intimidating going elsewhere. I live in Perris and there is one pediatric out here but the reviews weren't so great. I found this place through yelp and I'm glad I did. Everyone was nice nurses & dr. I was new and had an appointment for my son and daughter they both got shots and the nurse I'll have to find out what her name was made them feel as comfortable as she could with getting shots. I'm glad I found this place it's really clean and lovely very kid friendly my 6 year old enjoyed the paintings on the wall and decorations. read more

My sister referred me to Dr. Fayad . My oldest son was on Kaiser but my baby was born outside of a hospital so I had to pay out of pocket . We took my baby here since insurance for him wasn't an option. He is amazing. Makes sure to listen to ANY AND ALL concerns . After a couple months of having my baby go to him I then switched my son. The service has been impeccable ever since! We love it here and hope he stays practicing for a very very long time. Highly recommend and out of pocket rates are reasonable! read more

This has by far been my fav pediatrics office ever i have two kids i started bringing my younger baby here first i noticed how caring and profesional Dr Fayad is and i immediately changed my oldest from Mommy N Me to Pediatrics R Us they always have appointment available and are very caring i recommend this place to everyone with children specially if they need to be seen every know and then like my younger baby. read more

Dr. Fayad is amazing!!! I took my child to the office and Dr. saw him immediately. His customer service is great! I felt at home and my son didn't cry. Front office girl was curious and helpful. Thank you Dr!!! read more

Only one Dr and nurse work here.. makes it better as they get to you know you and your medical history. My son loves the nurse, she's helpful and always calls to make sure your insurance covers what you need, if they don't cover something she calls to inform you ahead of time to be aware. Dr is nice and quick to see his patients. My son loves that they have a play area with small chairs. They also have coupons for medicine and diaper creams at the front desk. Every room is a different animal theme. We've only been here twice but so far we don't have any complains. read more

The best pediatrician. New to practice, providers definitely provide quality care and front desk is definitely competent, great experience.

I am very happy with the service and the treatment that my children receive from Dr. Fayad. He always answers all of my questions as well as educates me as a parent on what steps are to be taken next. The office is very clean and kid friendly. I love it here! read more

The office is beautiful, Noemi is very thorough and efficient, and Dr Fayad is so kind and caring it almost feels like you are being spoiled. They take care of all my questions every time I visit, never rush me or the kids, and are patient with my two foster boys who can be far more than a handful. Noemi and Dr Fayad remember all the little details, and take a full vital set each time without fail. They show that this isn't just a job, but their passion. read more

Love this office!!! I work in Lake Elsinore and was looking for something close that wasn't too far from my office or my mother in laws house. The first time I went I was blown away it was so nice and there was no wait. Noemi is the best , she's always so attentive and knowledgeable. Dr. Fayad is great, always listens to my concerns and really makes the exam comfortable for the kids. After searching we have found our office. Will recommend this office to anyone looking for a great pediatrician. read more