Great place! I called on the phone to explain my problem, then brought the bike in…read more In a matter of seconds the problem was fixed and NO CHARGE! I'll always bring my bike here. Thanks guys!!!

In store shopping this afternoon. Male operating store was extremely rude and condescending to his…read morecustomers. Best way to cancel a sale is to behave in this manner. JUST an FYI to the male at the counter; my 2026 automobile, purchased in July cost $98,000 and the current value of my home is $5.0 million. Looks like you picked the wrong female to pump your bullshit out to!! Good luck with your future sales, you are going to need it ;-) !!!

I've really been pushing to buy everything locally instead of on Amazon, at Walmart, etc. I called…read morethe other day inquiring about getting some additional straps to secure my bikes to my trunk mount rack - the person on the phone advised "Well your rack should have straps on it" and he argued with me a little bit about how I wanted some extras to keep it safe, and he advised "well we don't sell bungie cords", which is not what I was looking for. Thule sells extra bike straps on their website- these things exist. Then I asked if they had covers for it to keep the bikes from getting dirty when you drive with them on the rack. His reply: "That's the price you pay for carrying your bikes on the back of the car." Extra straps and covers exist, so I'm not sure why the attitude was necessary. Needless to say I'm not going to shop there going forward- I don't appreciate being spoken down to.

So I am very unimpressed by this shop. I walked in as soon as they opened looking to have a chain…read morerepaired repaired. I just don't have the tool two guys are in there shooting the breeze no other customers. I told him I was on my way for a bike trip and I could use a hand, they said I would have to leave it. This job will take about five minutes. Bottom line is I wanted to support a new local bike shop I will never go back there again. Terrible customer service.

Used them several times. Really knowledgable, down-to-earth, and helpful. Have a high-end road bike…read more(Trek Domane) and they did a good job of getting everything repaired and back on the road after an accident. I've lived all over the country and dealt with a lot of bike shops, they are a good one. Highly recommended.

When I was younger up through my early to mid 20's I rode a bicycle very often. My bikes were never…read morebought here, but whenever it needed a fix or tune-up, my family and I would always bring it here. After more than a decade away (beyond a handful of short rentals), I finally made the decision to get back into riding. I knew a lot had changed with bicycles since the last time I was a regular rider and did a bit of research beforehand so I could have a general idea of what I was getting into. From the very start, my experience with Dave truly has been extraordinary, going above and beyond above and beyond. He agreed that I had a very general idea toward what I wanted, and in terms of more specific styles that fit my needs he showed and let me give a good test ride on 3 different models. I made my decision on which style I liked the most, and he gave me a card with the model info and style (I'm a "fitness hybrid" guy) and actually encouraged me to shop around and try out a few other brands of fitness hybrids to see and feel what felt most natural, emphasizing if it doesn't feel quite right, you won't ride as much. After going to a few more shops and testing (in a much more limited capcity) a flew more bikes, I made the decision that the Trek FX 1 I tried out from here was the one to buy, as it felt the most like me. Along with my purchase, a water bottle and mount were included, and a discount offered for the next few months toward any accessories I might need (including the helmet I got). Dave again provided amazing customer service, letting me know that if I had any questions about the bike, or if I felt I needed a new seat (which a couple stores actually tried to push from the jump) after a couple weeks to go back and I could test out any if needed. He also said in around a couple months break in period they would give the bike a good inspection for free to make sure everything is still in good order. Overall, the service I had was beyond exceptional, Dave is a super dude, and I got myself a super ride!

Disabled person. that blew out his tire. we are from canada. on vacation. 1 call from or table…read more yep we can help you out. $29 bucks and 1 hour later. vacation begins. thank you chris i

With more than 20 summers of working in two bike shops on Cape Cod, I set a very high bar for other…read morebike shops. Tom's team exceeded my expectations. I was looking for a specific bike and Tom's had it in stock. When I picked up the bike, Tom fitted me such that I was comfortably positioned on the bike from the start. Sarah gave me a complete overview of all the workings of the bike. Sarah checked for questions along the way to assure that I understood. Tom's is an exceptional bike shop. Great prices that translates into great value. Most importantly, my bike was ready to ride as I walked out the door.

We received excellent service from this shop. They took care of boxing and delivering our bikes to…read moreUPS for shipment across the country.

I always go here for all bicycle needs. Teddy, thank you for your amazing service today. Their…read morestaff is super knowledgeable about any bicycle you bring in. They offer many kinds of bicycles across a huge variety from old-fashioned to brand-new. It's priceless how thankful I'll continue to be for a well-maintained corner shop Gem in Allentown. Thank you guys. 10 out of 5 stars. May God Bless you all.

I did just stop in for a minute being in the neighborhood I had to check it out. I'm going to…read moreassume the man I talked to was the owner but either way he was very personable and friendly. He asked if I had any questions and discussed bikes with me for a short time. He was knowledgeable about bikes as well as trails and where to ride. The shop is super clean with everything in it's place, neat and orderly. Quite a few shops I've been in things are piled all over in disarray so this was nice, easy to see what's for sale. There were accessories like locks, bells, seats, tubes plus a good variety of new bikes. The prices seemed really great for a bike shop. I can't write about service but I would definitely bring my bike here and try it if needed. The parking lot and entrance are in the back enter from the side street....easy peasy. I look at this as a great find....love to see bike shops around.

If you are looking for no frills, fair, and friendly service, this is the place. Called ahead to…read moremake sure they were open during this complicated time. They have a good system with signs reminding you of the rules without sounding judgmental. I came in with a well loved bike needing a serious tune up. Both staff were very friendly and gave my bike a quick look over with specific explanations of what I needed and why. They gave me a price estimate right away; something I truly appreciate. It was a quick turnover so I came back a few days later and staff was just as friendly and helpful as the first visit.

We were here to celebrate the beginning of the biking season. Hot dogs and sausages were cooked on…read morethe grill in their side yard; pizza was brought in. Lots of bike enthusiasts were talking about their recent rides and plans for rides this coming summer. It was just a nice gathering of people, like a backyard summer BBQ, of people who enjoy biking and supporting a bike store.

GoBike workshop is wonderful. The employees are so easy going and helpful. They assist and…read moreexplain without ever making you feel stupid. They give you the tools, space and instruction to do it yourself. The prices can't be beat, by far. They have used or new parts (and take donations of bikes and parts) available in the workshop. I replaced 2 cables, opening one shifter, learning how they work and following how they are attached to the bike. It was a great experience. I had a goofy grin on the whole time. I was ecstatic to finally get down and dirty to the guts of my bike. The place is housed in an old police station with bikes surrounding the entrance, literally hanging around. I highly recommend bringing your used bikes here as donations and using the workshop to repair your bikes. It was so much cooler than just dropping my bike off to be fixed by someone, although they will do that for you, you don't have to do it yourself. It's just a unique option to learn while doing the work yourself.

Very good staff, always repair my bike quickly and efficiently! Love this bike shop! They are also…read morevery reasonably priced!

Got a bike for Christmas and was also gifted with a extra Package that was paid for to have it…read morefitted for me. I waited because I didn't feel comfortable to go in during covid only to find out they would no longer honoured it. Could believe it, the bike cost $1000.00 plus more for all the extra he bought for me. Poor customer service if you ask me. My boyfriend is since shopping elsewhere for his bike