JUST AN FYI FOR DENTAL PATIENTS…read more.. Re: Hawaii Family Dental at Kaahumanu Center... Last month our regular dentist in Kihei put a temporary filling in my husband's front, lower tooth that was bothering him and said it needed to be extracted. It would need to be done surgically because of the condition of the tooth and the fact it was impacted, so they set up a referral appointment for Dec. 19th at Hawaii Family Dental at Kaahumanu Center. They gave us an estimate of a little over $300 for the procedure. We live on limited Social Security income, so started saving for the appointment. Last week the filling came out and the tooth broke off. There wasn't much pain except for the sharp edge which was cutting the inside of my husband's lip and tongue. We called the Kaahumanu office and they nicely arranged for the extraction to be done on Oct. 10th. When we arrived, the nice ladies in front collected $150 because we told her we didn't have the full $325 or so needed, took my debit card info and agreed to run it on Oct. 29th for the balance owing. After a bit of a wait, the nurse came into the examination room to take 2 X-rays, and Terry told her he would need Nitrous due to the fact he had gone through a dental surgery many years ago where the doctor crushed a molar while extracting it and, as a result, Terry is a "white knuckle" patient. She informed him that would be an additional $158, due and payable prior to surgery. Terry told her we are having to save up for the procedure as is, and couldn't come up with that much that day. Since we couldn't pay the $158 that day, Terry asked that the doctor just grind down the edge that was cutting his lip and tongue, as we had originally requested for that day, until the extraction appointment, so he would be okay until the scheduled appointment Dec. 19th. The doctor walked into the room, struck a rather comical pose and very snottily informed him, "I am a SURGEON and I don't do that!" So we left... with the broken tooth still gouging Terry's mouth inside the lip. We asked them to apply the $150 already paid towards the original appointment for Dec. 19th, then went home and used our Dremel ourselves to grind the sharp edge.................. since we AREN'T surgeons and we DO what is needed to relieve pain and damage! On Oct. 13th I called their billing dept and complained. I also requested the $150 we prepaid be refunded since Dr. Sahdev didn't do anything. After a bit of a delay the woman came back and informed us they could only refund twenty some odd dollars since the doctor DID "consult" with the patient. I informed her that was unacceptable. She said she would have her supervisor call me back. I still had not received the promised callback by the 15th, so called once again, after discovering through my online banking app that the charge had posted to my account on Oct. 14th, in full ($150). Once again, I was told a supervisor would call me back. Here it is, Oct. 16th. My husband still has a tooth that needs to come out. We've filed the sharp edges ourselves so he's not in pain. We are out $150 for nothing and their billing department supervisor STILL has not seen fit to return my call. Would we recommend this practice to anyone else? Absolutely NOT!

Definitely recommend this place. Friendly and professional staffs. Just had my cleaning done by…read moreAloha Mae, she is amazing! I didn't feel no pain at all, she have a gentle hand and work proficiently. She was very focus and well prepared with her equipment to finish her job on a timely manner. A couple of weeks later, I had another appointment with Dr Eugene Talmadge. Like he has been, professional and very knowledgeable. He has been the one helping me for my dental issues, and he is always consistent. Dr Wis also helped me recently, he too was very friendly and comical, yet did a great job on my special dental issues. I keep coming back to this location because of the staffs and their compassion on their job. I always observe every places I go, from food industry, hospitality and dental/medical offices, to other things, I always observe very meticulously on small details. This location has not disappointed me. Thank you for all the staffs, from the front desk checking in patients, to the last person that checks patients out, you are all great!

Pros to this office: *Didn't have a long wait time to be…read moreseen and no packed waiting room. Cons to this office: *Office isn't as "clean" as I would expect. Trash was overflowing onto the countertop in their patient restroom and toilet seat looked like it hadn't been sanitized in quite awhile. Ick. *Office claimed they all wear their masks all the time, but that's not true. A couple of employees quickly put their masks on when they saw patients walking in. *Staff that remained after 5:00 pm had no clue about what was arranged with staff from earlier in the day. * Assistant was very rude. Brought my family member out and made it very obvious she was not happy when she spoke with the receptionist about the next appointment. When I asked her a question she just walked off. I've worked in dentistry for over 27 years and I am surprised that our experience was as bad as it was. I truly thought that the Uehara's would have a well -educated and professional staff. Hopefully, it's just a few bad apples. However, we won't be returning.

Here to comment that I was an unfortunate victim of the Ueharas over a decade ago when they claimed…read moreI got 10 cavities in one year using their 'fancy predictive equipment'. My parents and I chalked it up to me getting braces off and maybe not brushing properly with them, but now that I see it's happened to many others...yikes. We should've gotten a second opinion. They took about 5 hours for a couple fillings they said would take only 1-2 hours and kept messing up my anesthesia. They also didn't believe me when I said I needed more anesthetic than most due to genetics and I felt every. single. thing. They originally gave me the absolute bare minimum anesthetic and I had to ask for more probably 3-4 times. They didn't believe me until they decided to drill and I flinched/yelped so loud that they finally gave me more injections. Then they left the room for so long it wore off by the time they returned and had to redo the process from scratch. To top this off, in a later appointment they fit one of my crowns so horrifically I couldn't bite down properly for a year and I've had lasting TMJ and asymmetrical muscles in my face ever since. In retrospect, my family and I probably should've pursued legal action, but it's so long in the past now that I'd just severely warn everyone to stay away.

If your child is a bit timid, nervous or shy when it comes to going to the Dentist. Please reaching…read moreout to Just Keiki. They are an amazing and exceptional team. Our family is so incredibly thrilled to be part of their Ohana.

Got referred here for my daughter who is 2. Wanted a checkup and cleaning done and I was scared of…read morehow my daughter will be at appointment but Dr was very good with her and very patient. Loved how comfortable our visit was and understanding she is. Would recommend going here for your keiki needs.

Great dental office. Friendly staff, clean and comfortable office. Office was accommodating to fit…read moreme into the schedule. No pain with my dental work. Efficient and excellent dental work.

The very best and an excellent dental office, Maui Island Cozy Dental, Dr. Rongcal clinic…read more I've been going to this clinic and everytime I come, Im always satisfied and an amazing job that Rongcal is doing to me. Dr. Rongcal is very professional and so passionate in what she does. She's been helping me restoring my full mouth that I thought it was no hope. I was afraid of going to the dentist but now it changes. My fear is gone and Im willing and she's able to do what ever neds to be done. Everyone's here are great. You feel warm and welcome. The service that I got were always amazing. Dr Rongcal is very thorough and explained very carefully and you have choices of what you want to have it happen. She's very gentle and amazing. Thank you Dr. Rongcal and staffs. You guys are all great doing an excellent sevice. I highly recommend Dr. Rongcal. Thank you all.

Did not care for this dentist's demeanor with child nor 'professional' opinion. Took child for…read moresecond opinion with another Dr which resulted in NO surgery and no other problems.

My 7 year old daughter has been going to Dr Sean since she was 4 years old and absolutely LOVES…read morehim. He has set a foundation of her LOVING to go to the dentist even when she has had to have some major work done. I highly recommend. She is so comfortable that I just wait in the waiting room the whole time! Thank you Dr Sean!

I have been searching for a really good dentist on Maui now for several years. My dentist of 25 yrs…read moreretired in Honolulu (yes I flew to see him 2x a year because he and his hygienist were that good!) I finally found THE ONE: Dr. Rongcal is amazing! Why? 1. She is extremely professional 2. She cares 3. She ensures that you are satisfied with her and her teams services. 4. She cleaned my teeth herself on the first visit. She did not use the water pik thing that does a horrible job at cleaning your teeth (it initially removes the scum on your teeth but within a week or two, you start feeling the scum again.) My teeth have been feeling clean for the last several months and I am extremely pleased. 5. She takes your medical history seriously and makes the right medical decisions to ensure that you are safe in her care (I had surgery a few months prior and she ensured that I had the right antibiotics before her exam and teeth cleaning so I would not get any infections as my body is "recovering.") What better doctor could you ask for? I truly love her and her staff are outstanding from reception, assistants, to hygienists. I highly recommend Dr. Rongcal's practice.

I have been going to Dr Rongcal for several yrars . She is an excellent dentist. She is…read moreprofessional, skilled, intelligent and easy to talk to.very nice clean attractive office, with everything state-of-the-art . All the dental hygenists are good. I recommend her to anyone who asked.. I'll give her gold stars

The entire staff at Island Smiles Dental Center is absolutely phenomenal. Dr. Brooks is meticulous…read more Nobody enjoys going to a dentist office, going to this office I always know that I will be treated with the upmost care. They make you feel like you are their only patient, and all their focus is centered on you no matter how busy they may be. I actually look forward to going there and seeing all the staff. I highly recommend Island Smiles Dental Center for all your dental needs. Thank you so much to the entire staff for being so great, Jeanne.

As others have pointed out, they don't provide your dental / x-ray records in a timely manner,…read morewhich is also against federal law. I've filed a formal complaint with the Federal and state governments. Federal: https://ocrportal.hhs.gov/ocr/cp/complaint_frontpage.jsf Hawaii: https://web2.dcca.hawaii.gov/ricocomplaint/