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Peerless Furniture

4.8 (5 reviews)
Closed • 10:00 am - 5:00 pm

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Value City Furniture

Value City Furniture

1.8
(20 reviews)
0.5 mi
•$$$

I as well wish that I could give this establishment zero stars.But unfortunately that is not an…read moreoption. It is very, very sad to me that in the day when we works so hard for money, that doesn't go very far at all and then to choose to spend it with this establishment and then be treated with such total and gross disrespect does not make any sense at all. If I were as evil as the manager was to me. I would say, I hope this business goes out of business.But that would put a lot of people out of work, and that would not be good. I manage an establishment with 20 employees and if I ever heard one of my employees talk to any customer or not make it right for any customer. I would unfortunately have to do some corrective action in a possible separation. To employ somebody who literally talks to People with blatant disrespect, literally waiting until you close your mouth so they can jump on top of you has to have the last word unwilling to do absolutely anything to help you is absolutely ridiculous. I will never in my lifetime. Go back to the store and anybody that I know that wants to buy furniture. I will make sure that they stay far far. Far away from this store. I will also be trying to see what I can do to seek some. Type of legal action. Because none of the things that I was told after purchase and receiving damaged furniture was disclosed to me at the time of sale or during my shopping experience. However, the sales guy was great. Unfortunately, like a previous reviewer, said, once you sign the papers, it's no longer an issue for them. Never again.You got me once, but you won't get me twice.

Ashley was great. We have shopped here a couple times and the first time, another salesman would…read morenot leave us alone the whole time which was very frustrating for us. The second visit, we got Ashley who greeted us, was very professional and made clear he would respect our privacy but also check in periodically. I'm not one to complain but it is very frustrating being a young couple in our 20s, going to spend thousands and get treated like we are kids. I get that we are young, but to assume that we are oblivious to information such as a card balance, how much the "monthly payment" is and to repeatedly not listen to what we wish to not add on to our purchase.

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Mayfair
La-Zy Boy Furniture Gallery

La-Zy Boy Furniture Gallery

2.0
(5 reviews)
0.7 mi
•$$

LET THE BUYER BEWARE! Zero stars for the O'Fallon/Shiloh Illinois Lazy Boy Store! We purchased a…read morehigh end motorized reclining sofa and love seat with console, one of the most expensive sets in the store, on Labor Day 2022. We were told it would take a few months to get our furniture delivered. On 22 October the furniture arrived with both pieces having non-functioning motors! We were told they would be fixed or replaced soon. After hearing nothing for more than a week, I visited the store and the manager was present as I presented our displeasure with no one contacting us but he chose not to get involved. On 22 November the new furniture arrived and this time never left the truck as the first piece was unwrapped the truck driver discovered a large gouge and inch by inch V shaped tear in the leather on the left end that went down to the wood frame. Again, no one contacted us as we rejected the second set of furniture. We visited the store and asked for the manager who told us we could not get a refund! He would contact the warranty company on our behalf and see what he could do. We told him after two failed attempts to deliver a quality product, we weren't interested in furniture that clearly left the Chicago warehouse in poor or non-functioning condition. A warranty does not go into effect when nothing has been delivered. Again, the store manager refused to refund our nearly $10,000 purchase! He said he did not have the authority to refund. LET THE BUYER BEWARE!!! There is another furniture store next door; there is also a store in Fairview Heights that specializes in leather. We still don't have our money back or any offer of a solution!

Excellent experience with sales and designer. Naomi Malon was outstanding with selection of fabrics…read moreand color. Came to my house to personally ensure setup was as designed and added accents and additional personal touches. Highly recommend their products and services. -Mickey W

Peerless Furniture - furniture - Updated June 2026

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