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    Pegan Cove Park

    4.3 (4 reviews)

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    REI - Store front

    REI

    3.7(69 reviews)
    2.5 mi
    $$$

    REI has decent prices and selection - but if you can't find what you want they are always able to…read morehave it shipped to the store for you. We've used that a few times in my household. Being a member comes with good deals - definitely worth signing up. The real gems here are the specialty employees though. Many of the sections have an expert wandering around ready to help answer incredibly specific questions and give recommendations. One such expert was named Clay I believe working in the boot section. He spent a long time with my husband showing him how to size boots differently than shoes, having him test it out on practice terrain, and picking the best fit for activity and price. These are the best fitting boots he's ever had!

    I wouldn't recommend this particular location. While products are run of the mill and in line with…read moremanufacturers, customer service was abysmal. Upon entering and walking through the store multiple sales associates made eye contact with me & did not engage or ask if I needed assistance. After asking for help, positioning myself in a place where I was easily accessible to any sales person, I watched as each salesperson helped another patron around me. It took persistently initiating a dialogue to gain some semblance of help that was quickly discontinued. As a young person of color, I will not be returning to this REI location, but will bring my business elsewhere. Really a same, I've enjoyed REI in the past but this experience has been discouraging.

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    REI - Good selection of hiking shoes for a variety of preferences in height and weight of boot

    Good selection of hiking shoes for a variety of preferences in height and weight of boot

    REI - Green parking lot

    Green parking lot

    REI

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    Papa Wheelies Bicycle Shop

    Papa Wheelies Bicycle Shop

    3.6(21 reviews)
    3.1 mi

    Total waste of time this location is closed and does not tell you that when you call the number I…read morewasted 30 minutes of my life driving here now always more time trying to find an open bike shop NOT WINNING

    I've purchased a half-dozen high-end road bikes from area shops and never had an experience like…read morePapa Wheelies in Wellesley. We went because of low inventory in the area in an effort to find a first road bike for my partner. In the end, they persuaded us to purchase a bike which we learned was clearly the wrong fit (later independently confirmed by two different certified bike fitters within two minutes of seeing her on it), and which Papa Wheelies unsuccessfully and unsafely modified to try to fit her after we reported that she was experiencing extreme numbness in her hands and had difficulty reaching the brakes. (The bike couldn't be made to fit--the reach was just too long. Papa Wheelies used a stem that's incompatible with her bike and is a serious safety hazard to the rider, another shop later pointed out--as did the stem's own instruction manual.) Here's how it went: On May 27th, 2023, we showed up to check out the 2022 Liv Avail Advanced 1 that Mike (a manager) confirmed he had in stock before we drove an hour. It's a jade green color, and Mike said over the phone, "Yes, I'm looking at it right now--it's a beautiful color." When we arrived, Mike only had the 2021 model in a purple color, saying that the system had the bike entered wrong. (He also neglected to explicitly disclose that this was an older bike.) Mike watched my partner ride around the parking lot and insisted the size was right. We asked Harold (a manager) if a smaller size was necessary, and he said "absolutely not." On June 1st, 2023 we went back to the shop after one 15-mile ride because it was clear the fit was off. My partner's hands were quickly going completely numb and she had difficulty reaching the brakes. Mike swapped the stem for a shorter one, insisting that would do the trick, even though the reach still seemed much too long. Worse, he swapped the Giant stem for Dimension stem that, we later learned from another shop, specifically states in the instruction manual (see photo): "Warning: Dimension stems are not intended for use with carbon handlebars or carbon steerer tubes." (This bike has a carbon steerer tube). The other shop explained that this can damage the bike and compromise the rider's ability to steer the bike. Right after this, my partner was diagnosed with a complex meniscus tear and couldn't ride for a few weeks. In August, she was able to try the modified bike on an indoor trainer and still struggled with the same issue (extreme hand pain/numbness). We saw two certified fitters from different area shops. They said there was no point to a fitting and they'd "be mortified if they sold that bike to us." They said a bike shop had to be very uninformed, or willfully careless, to put that stem on a bike with a carbon steerer tube. When we called Papa Wheelies to explain and ask for a refund, they refused. Mike eventually made a half-hearted offer that we could possibly exchange it for store credit and said he'd research other bikes they have that may work. When I arrived to pick up the original Giant stem (since we can't in good conscience transfer the bike with a stem that's a safety hazard), it was clear that Mike's offer wasn't sincere. They told us there was nothing they could do. (Harold told us they could take it back for a $1600 restocking fee.) He was preoccupied with the fact that 3.5 months had elapsed since the purchase (my partner had a knee injury, and it took time to consult other bike shops to fully understand the extent of Papa Wheelies' errors), and he didn't seem to consider that: 1) we returned, citing serious fit issues within 5 days of purchase; 2) they made an egregious safety error in using an incompatible part; and 3) the bike is in brand-new condition. The upshot: We have a brand-new, $3200 bike that can't be ridden by my partner or returned, despite the fact that they undoubtedly knew they were selling a bike that didn't fit properly. There are a number of good bike shops in the area. Go anywhere else besides Papa Wheelies.

    Photos
    Papa Wheelies Bicycle Shop - Total cluster  this place is closed  They should do the right thing and pull this off Yelp I wasted 30 minutes driving here

    Total cluster this place is closed They should do the right thing and pull this off Yelp I wasted 30 minutes driving here

    Papa Wheelies Bicycle Shop - Front Entrance Pic.

    Front Entrance Pic.

    Papa Wheelies Bicycle Shop - Service Department and Apparel Display.

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    Service Department and Apparel Display.

    Pegan Cove Park - hiking - Updated June 2026

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