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    Bike Dynamics

    5.0 (3 reviews)
    Closed 9:00 am - 9:00 pm

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    1 year ago

    Great and fast service. Super convenient and good attention to detail. He was in an out in 90 min for a comprehensive tune up. Thanks!

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    1 year ago

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    1 year ago

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    Radical Adventures

    Radical Adventures

    4.1
    (12 reviews)

    I rented an e-bike from Radical Adventures and the process from start to finish was seamless and…read morestress-free. I had never ridden an e-bike before and it was so much fun to ride! It was sleek, modern, and incredibly powerful, making hills and long distances a breeze. I was able to explore so much of the surrounding area without feeling fatigued or overwhelmed, thanks to the ease and comfort of the bike. The store owner was incredibly friendly and knowledgeable and they have a huge selection of different styles of ebikes to choose from. I will definitely return here again!

    Visited this place in October with a coworker we both bought Segway scooters for our commute to…read morework. My coworker took his right on the spot. Mine wasn't ready. I was told to come back tomorrow. I tried calling the next day, but nobody answered the phone so I showed up they didn't remember me. I told him I had purchased a scooter yesterday with my coworker, and then they went to look for it and they said it still wasn't ready and they needed to charge it . I came back the following day called again. No answer showed up didn't know who I was again reminded him an went to get my scooter ready for me to take one problem, though there was no charger with the brand new scooter. He could not find it. So he gave me a charger from behind the counter fast forward to today, May 5, 2026. I tried calling again no answer so I drove in. Doors were locked. Lights are on went to the front and back entrance. No sign of anyone one last check I see the guy who sold me the scooter in the window. I motion to him to come over. He comes over. he lets me in. I tell him about my scooter, he tells me to bring it in. I told him the back brake is no longer working, and my rear tire was making a grinding noise. He told me I could leave it to fill out my information before leaving. I asked him when he thought somebody would be able to take a look at it and he told me about a month. He stated the technician wasn't in today and that they had a backlog of scooters that needed to be repaired, which he pointed to in the corner and then told me there was multiple down in the basement of the same model. I told him that wasn't an option for me to wait over a month and that the scooter is still under warranty for another five months he tried to refer me to a scooter shop in Cambridge, which I live nowhere near and not paying for something that was under warranty. I then asked him what to do and he told me to call Segway the scooter company. And then again referred me to the scooter shop in Cambridge, which I had to reiterate that was not an option and I am not paying for something that is still under warranty. I asked him for Segway's number which he told me he did not have and to "Google it". My only dealings with this place twice have not been good and not the best customer service to say the least. Scooters were $1100 with tax and are under warranty for another five months and they are telling me I have to wait over a month to even get it looked at. Unacceptable!

    Belmont Wheelworks

    Belmont Wheelworks

    3.0
    (298 reviews)
    $$$

    We LOVE Gary Wood and the folks at Belmont Wheelworks. We met when my son (who has Cerebral Palsy…read morefrom a stroke in utero) was in his first bike race-- Gary helped us adjust our bike before the race. My son bit the bug on bicycling and when he was ready for a new bike, Gary helped us find the perfect bike, making some accessibility modifications like switching the brake sides to favor my son's stronger side, etc. I got my Stumpjumper here 20 years ago and Belmont Wheelworks keeps on delivering because of the people!

    Here's a collection of my terrible experiences at Wheel Works:…read more Story #1: Took a bike in to get an insurance write up for estimated cost of repair/replacement (my biked was pretty much totaled). They said the estimated time for this would be around 5 days. After 10 days of them not contacting me, I called them. They said the write up was ready so I went to shop only for them to tell me it is not ready and to come back in a couple days. When I went back, the person who did the write up lost the paper and we had to go back AGAIN for a new paper. A 5 day simple write up turned into a 3 week back and fourth with this shop (and 3 weeks with no bike which is my main form of transportation). Story #2: I asked for 2 tubes for my bike and they gave me 2 different sized tubes BOTH OF WHICH WERE NOT THE CORRECT TUBE. Story #3: I asked for a tube for my bike and I gave them the model (which they sold to me). The person asked me what size it is which I forgot. So he replied "well I don't know that bike go figure that out yourself" (while he was at a functioning computer in which he could have looked it up for me). Story #4: I also had a kick stand repair after it fell off (my bike has a specialize built in kickstand) and it fell off again after 2 rides.

    Bike Dynamics - bike_repair_maintenance - Updated July 2026

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