After a tune-up at N+1 everything on my bike feels and operates like it's been at a spa for bicycles. Amazing attention to detail.

Took my old Cinelli Super Corsa in for a tune up. Francisco did a fantastic job bringing the bike back to life. Amongst other things , a deep clean of frame, conditioning the saddle , lube on the moving parts, new chain, fresh red tape,campy brake covers and put on rear tubular without the mess and aligned straight as an arrow. It's hard to find people that know how to work on the old steel rigs. Motivates me to get back on the saddle and enjoy the ride... read more

N+1 Cyclery - Circa 1973 - Bikes Near Me - Framingham, Massachusetts

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Cisco modified my cruiser bicycle for me by modifying the crankset to make it easier to pedal. He also discovered that the bearings were worn out (it had a total of 5 miles on it, so the manufacturer had shipped it out faulty). He also performed an overall maintenance to correct other errors with the bike. Services were performed in a timely fashion, and at a reasonable price. I highly recommend Cisco! read more

I already know Cisco for wile now, today I bough another bike from his bike shop , N+1 Cyclery is one of my favorites places to see and buy all Bianchi stuff I need . Cisco has been very helpful with all my questions about the new gravel bikes , he knows a lot about all bikes , and he does a excellent job . Thanks Cisco I am super Happy with my new Bianchi !! Thanks !!!! read more

I found Cisco at N+1 Cyclery when trying to get tune ups for my husband and my road bikes. The competitors in the area were running a 2 - 4 week wait. I googled local Bike shops and found N+1 Cyclery. Cisco said he could do it in 2 days! He is incredibly knowledgeable and CARING! I fractured my wrist 16 months ago and riding was bothering my wrist and I have severe arthritis in my thumb.. Cisco suggested Electronic shifters and hydraulic brakes. He offered me a generous trade on my Scott Road bike and ordered me a new Bianchi. I am THRILLED!!! I am so happy with my new bike and my thumb and wrist are so comfortable! Did 32 miles yesterday and 21 today on my brand new bike. I am one very happy cyclist!!! read more

Copying Francisco C.'s response to my review here, in case he decides to edit it yet again. Begin quote {{{ Matthew, I'm sorry I wasn't able to help you with your parts needs today, and that you felt rushed out - not my intention at all. I'm working by myself with a long backlog of repairs, and while I try to be friendly with each person coming in I've also got to be efficient with my time as many clients are urgently awaiting the call which says "your bike is ready." Our prices are fair for the quality we provide, and sustainable so that we're still here in the future for those who need us. PS. Simple Living Cycles is gone. It is gone because customers like you that wants to get item for nearly nothing. sorry, we are running a legit business. }}} End quote 1. I didn't just *feel* rushed out, I *was* rushed out. 2. Is your backlog really so big that you can't spare a minute or two of your attention to help someone find a pair of pedals for his kid's bike? Do you have so many calls to make that you can't maintain a facade of politeness? 3. Where do you get the idea that I want something for nearly nothing? I miss Simple Living Cycles for many reasons, but the biggest reason is that Phil (for all his gruffness) was a good guy and legitimately helpful. Simple Living Cycles was the antithesis of pretentiousness, and even if the prices had been higher it still would have been my go-to bike shop. 4. How in the world can you know why Simple Living Cycles shuttered? Did Phil tell you personally? Did you have a look at his balance sheet? Note to potential customers: I regret not taking a screenshot of Francisco's first response to my review. It was even less temperate and more chock-full of specious innuendo than the current one. read more

My wife's bike wasn't shifting properly & we couldn't figure out why. We brought it to Cisco & he found & fixed the problem very quickly. In addition, he fixed a rusty brakeline that was responsible for poor braking. He was very quick to make the repairs & thoroughly explained the work to be performed. I would highly recommend. Thank you Cisco! ~ Lou read more

New to the neighborhood, I found N+1 here on Yelp to service a previously stored mountain bike. I contacted Francisco via Yelp project inquiry. I also spoke with him on the phone. I understood a cash deposit was required to secure an appointment. This was not an issue as I live one town over. I was very pleased with the customer service when I arrived to secure my appointment. I received a tune up and left very satisfied. This will definitely be my one stop shop for sales and consultation. Very psyched to get on the road and soak up the rest of the summer!!! read more

Rebuilt my single speed and gave some great advice on crank pedal combination, I really felt like he wanted me to be happy with my choices more than just make a sale. He is passionate about his trade and you can tell. This is my bike shop Trust in N+1, he will deliver! read more

Great service and a nice little bike shop. This is the sort of place I feel good about spending my money in; excellent friendly service, super fast turnover and very reasonable prices / rates. Fixed 2 of my bikes in a day with full tune-ups. read more

I have an electric bike. Ok, get over it. Never deterred, I stopped by to see if Cisco could, or even would, help me. I found a willing and sympathetic ear, as well as a "Whatever It Takes" attitude. I have never met anyone as skilled and thorough as Cisco Cycles. My bike presented challenges and they have always been kind, caring and thoughtful of my ride. They have been trusted with my bike (my main transportation), many times and will in the future! They listen, they thoughtfully approach every issue, and most important, they find the right solution. I do not trust easily and they have earned my unqualified trust and respect as masters at their craft. My full recommendation. read more

N+1 Cyclery - Bikes Near Me - Framingham, Massachusetts

I took in a handful of bikes for service and they were all serviced very well and finished quickly. Will definitely be back for all my cycling needs. read more

I used to live close by the N+1 cyclery shop. It was the best service I have ever had. Knowledgable and always giving suggestions on how to make my biking experience even better. I wished all stores had this kind of customer service. You won't be disappointed to take take your shop here. Honest and professional! read more

Even though I've been riding on the road for 25 years, when I walk into a bike shop I usually feel intimidated. And over the years the staff at the bike shops have done little to make me feel any differently. Not so at N+1. A friend recommended this shop because they specialize in Bianchi. Cisco was very welcoming and helpful. And very responsive. With 2-3 week turnarounds at every other shop, Cisco replaced my broker derailleur the same day. I can't imagine he'd promise same-day turnaround all the time but this was a great first impression. He also broke my will and got me to buy the new bike I've wanted for many years. I got the perfect bike. And, as always, there are some tweaks to be made and he stood by the sale until it was just as I needed it. His passion for the sport is contagious but never condescending. Treat him fairly and he'll treat you fairly. Don't show up with the part you bought from Amazon. There's nothing better than supporting a local business, just as he does with his neighboring businesses. I've been trying for years to build a relationship with a local bike shop. I think I've found the place! read more

$32 for 2 brake cables and 2 feet of housing? Overpriced and terribly condescending. I'll take my business farther west or east but will never spend a penny in that shop again. So much for supporting a local business. read more

This is the third bike shop I have tried in the Boston area, and I've finally found my place. Cisco is skilled and thoughtful, he listens to what you want, and is dedicated to making sure your bike is safe and functional for you. He is also the only bike mechanic to make my bike work right. 10/10, recommend read more

#1 in customer service! Each time I call or go to the shop, the staff, or Cisco himself, are always so attentive and take care of my needs. A stellar establishment. Thank you!!! read more

We thought our beloved drift trike had ridden it's last ride. My husband couldn't fix it, no matter how hard he tried. The first few bike places I called didn't even know what I was talking about. And parts aren't made any more. But nothing out there is as cool, even for big money. Cisco is a bike genius, as well as a super nice guy with an infectious personality. He resurrected the trike so that it's better than new. Amazingly he did it fast, and it still cost a lot less than buying one of the pieces of drek sold these days. My daughter is just so happy to have it back. In the meantime, my other daughter's bike needed service. He got that bike turned around same day so that I could pick up both bikes together, in time for the weekend, even though I know he was really busy. That special, personal touch means so much. We will only be bringing our bike to Cisco Cycles from now on. read more

Go check this place out if you love bikes/biking!!!! I had left my bike out all winter. When I took it out last weekend it was a complete mess. Tires, brakes, lights, you name it! I live in Framingham and I had seen that there was a bike shop there but it did not look too welcoming. Then I drove by again and noticed that the place was totally different. It had a name outside the shop and there is always people outside looking at bikes. So I took my bike there and found out it is a new owner. I am soooooooooooooooo glad I took the time and stopped in! Cisco is a very nice guy, he explained everything that was wrong with my bike and told me when he would have it ready. The price was great for everything he did. I am so happy that this bike shop is in Framingham. I will always bring my bike here and I look forward to buying a new bike from Cisco soon. I recommend this place 100%. Great friendly service and prices! read more

N+1 Cyclery - Thank you!!!!! - Bikes Near Me - Framingham, Massachusetts

Outstanding customer service, great selection for all levels. Expert and knowledgeable!

As a novice cyclist, meaning someone who has not sat on a bike in about 25 years, I was amazed by how far along bikes have come. Francisco, the shop owner, was outstanding in making sure that I understood how the bike works, properly fitting me for a helmet, and he wanted to make sure that I felt comfortable on the bike (test drive) before I left. His demeanor and bicycle acumen alone have won me over, and I greatly look forward to recommending him to anyone who is looking to buy, service, or accessorize their biking needs. Thank you! read more

I walked through the door at 11:30 am on Monday 11/27/2017 and Cisco immediately dropped what he was doing and proceeded to build my e-bike during the next two hours. He wouldn't allow me to pay nor leave until after I took a test drive to confirm that everything was working perfectly. As the owner of a small business, I can verify that I have rarely been treated as professionally as Cisco took care of me. Cisco took the time to reverse the brake cables from left to right as the bike was shipped from Great Britain. I will absolutely be back to see Cisco with all of my future bicycling needs. A+ service! read more

I really, really, really want to like this place, because I live around the corner, and I'm getting back into cycling after a long layoff. But from the moment I first stopped in with my "bargain department-store bike," I felt like Cisco copped an attitude that was arrogant and condescending, in spite of his protestations that, "we love bargain bikes, because we make a lot of money repairing them..." This attitude seems to persist, even though I've stopped in multiple times now to buy small things, and even donated some salvage stuff for Cisco to use and/or sell as he sees fit. Yesterday, his young, female employee, whose name I didn't catch, was downright unfriendly and off-putting. I have no doubt about Cisco's skill and knowledge, and as I said, I'd love to love this shop, but all else being equal, I prefer friendly customer service. read more

I am obsessed with this place and I never even went there! I called at 9 am on a Monday. Landry's is closed Mondays and every other shop opens at 10. My son's bike needed new pads because they fell off and the tire was flat (again!). The person who answered the phone talked to me and told me that since we had the bike for under a year I should go back to the place I bought it and the brakes could be under warranty. It was! The place I bought it from said it would be done in 5 days. N+1 said it would be done by the end of the day. I will definitely going to N+1in the future!! read more

I swung by here on the first nice Saturday afternoon in April with a bike that needed a tune-up, new wheels and wanting to change it to clip in and hoping to learn why my feet always fell asleep when I rode. Cisco was patient and answered all my question and fit in me into new larger shoes. Even though it was a busy day he had my bike tuned up and adjusted and ready for me to pick up at the end of the day. It was closing time when I picked up the bike but he cheerfully stayed late and retaped the handle bars for me too! As a former retail manager I rarely give five stars to any type of retail experience, but N+1 far exceeded my expectations!! Seeing as a have a better bike than I am a rider, chances are I will be back often. read more

This is a hidden jewel between Natick and Framingham. The owners do good work at a fair price and are very nice. They'll also special order you whatever you want. Best of all the don't try to upsell you some crazy Tour De France brand that you don't need. Also they'll do assembly. read more

My wife was in the market for a new bike. We're so happy to have gone to n + 1 and have met Cisco. He was incredibly knowledgeable, patient and helpful in figuring out what kind of bike she wanted. She was able to get a used bike for a phenomenal price. He also adjusted the bike to better accommodate my wife. The customer service was out of this world. We highly recommend. read more

This shop is amazing! From new "off the shelf" bikes to full customization, they have something for everyone. I appreciate their honesty and quality work. I've never been disappointed in them. Francisco is not only an ace mechanic, he's also a gentleman. I look forward to doing business with them again. read more

I stopped into this store because I believed that the tires on my young daughter's bicycle needed to be replaced. After looking at the bicycle the shop owner told me that they merely needed to be pumped up. He immediately pumped up the bike tires for me without any request for payment, and even gave me some advice about toddler bikes. If I ever needed to purchase something at a bike shop I would definitely stop in here, as the owner or employee I dealt with definitely understands customer service. Good job! read more

Extremely unprofessional rude. When I brought my bike to get service I was told I had to make an appointment. When I got home and made appointment I was told I had to bring my bike in. I feel because I was dirty from getting out of work and non-white. I was blown off. read more

New owners! New shop! Cisco is extremely knowledgeable. Bike shop sells quality new and used cycles at fair prices, and I was impressed with service. He totally revived and fitted my janky craigslist bike, made solid suggestions with no pressure, and was super friendly. So much better than previous owner. Tune ups are reasonable and he offers a discount in the fall. Support local independent business and ride safely. read more

Extremely helpful & well rounded on all kind of bicycles. Providing any information necessary on new or older model bikes. A class a shop all the way. Willing to get you the kind of products your looking for @ a cost efficient price. Thanks for all your information... read more

I stopped in to see how the place has turned out after the management change...The prices are still pretty good, (and the place is organized much better) Considering the former owner Phil was only charging a 10 percent mark up on bikes and no mark up on accessories!!! I picked up a pump that would have probably gone for double that price at any other specialty bike store. Looks like the new owner has his gear together! read more

I love this shop! Cisco is very knowledgeable and always ready to help. I know my bike is in good hand when I need an upgrade or a simple maintenance. Highly recommend read more

Cisco is an expert mechanic with a super-interesting shop and stories galore! He's great at what he does, fast and fair. I continue to visit the shop - usually with a bike but sometimes just because I'm in the area. He runs a great local business with events and meetups too. I just wish I lived closer, but as long as I'm within 500 miles, Cisco will continue to earn my business! read more

Being new to biking, I depend on the folks at bike shops to give me advice. But that wasn't always a good idea, until I found N+1. Customer service can't be beat! Cisco is very knowledgeable but more importantly he listened to my beginner bike woes and hooked me up with a bike that fits me perfectly. It was worth the trip there. Also, the brewery across the street, Exhibit A's, beer was like icing on the cake! read more

Cisco rocks! I wandered in over the 4th of July weekend to get a flat tire repaired on my wife's bike. Cisco completed the repair in about 5 minutes as we chatted. Since the family was heading to the Cape on vacation this week, I ended up being 3 other bikes back for tune-ups later in the day. He knew I was trying to get the bikes back quickly and finished them all that afternoon. Fantastic customer service at an extremely reasonable price. Great guy too! Welcome to the neighborhood and congratulations to Cisco Cycles on your first year in business! read more

Great shop!!!!Cisco takes his time to explain what you need and doesn't try to up-sale you. Nice to deal with a honest business......

It's really nice to have someone in-the-know local to me in Natick. I have bought bikes from the previous owner, and now 'Cisco. I like what he has done to the place. He's really turned it around since it was known as Simple Living Cycles... He does good work, has a great resume, and can work on the latest tech as well as make recommendations for any type of riding, and has the gift of gab as well. I try to stop in and visit at least once a month depending on my schedule, and use him for consult on bike projects I am planning. He was also able to consign and sell my old Cannondale bike, and he has some really cool utilitarian ideas using old bike parts. (See his door chimes :)). It's also good to see him actively engaging in the community and promoting local cycling events and working with active/pro athletes as well. The prices are the prices. He is a business man. He will be flexible if he needs to offload older items that are taking up space or if you provide continuous business to him. I find that most things are fair market value, and priced competitively against other local bike shops such as Landry's. I give both places business depending on the hours. If Cisco is closed on Sunday, I'll pop over to Landry's for certain things. Another thing I like about him is that he is a single proprietor, and is generally pretty welcoming, and engages directly with his customers, and has a decent aesthetic and work ethic, and has a feel for the "pulse" of the local demographic and technology. I try to provide any project work I can to him during the off season months, but as a cyclist realize that some things that are bigger jobs should be scheduled. I do not expect him to perform major bike surgery at an instant's notice, but he is fairly prompt with those things when I do. If I stop in and see he is busy, I'll come back unless my need is relatively minor and I need something that day. Overall, there is a good community feel and it's nice to have a resource over the longer term that you can pop in and say hi to, and more often than not, he's found some exotic treasure on display that he has overhauled into a masterpiece. Almost every time I go there, I am saying "Wow" about something or other. read more

Cisco offers a fine alternative to the volume bike shops. He enjoys educating the customer and makes recommendations regarding bikes and accessories based on what would be best for the individual. My wife and I just went there to get her a new bicycle seat. We found out that her seat although it was on a bicycle made specifically for women, was actually a man's seat and not appropriate for her. Cisco also told us the seat was too high and cut the seatpost down to the proper length, and he did this at no extra charge! We look forward to future purchases at Cisco's shop. read more