My experience at Morris Park Dental was amazing. When I first walked in, I was greeted by Tabita,…read morethen Amelia (Boss Lady) did my X-Rays she was incredibly friendly. Dr. Elias was Great he fixed my molar within a 1hr he was so gentle for someone who hates dental clinics lol. Angela was so professional she explained everything that should be expected on my next procedure. Overall experience was outstanding

Everyone at Morris Park Dental has been very kind, and having multiple dental services available in…read moreone location is convenient. In fact, that convenience and the positive review from my other half was why I chose this practice. Unfortunately, my experience with the financial and insurance side of my treatment has been frustrating and unclear. My advice to patients with dental insurance is simple: contact your insurance company directly before agreeing to treatment. Ask what is covered, what requires prior authorization, what has been submitted, and what your estimated responsibility should be. Do not rely solely on being told that "insurance does not cover it." In my case, I was initially told that insurance would not pay for certain implant-related services. However, after contacting my insurers myself, I learned that both plans provided coverage for the extraction, bone graft, and continuing implant process, provided I proceeded with the treatment. I also repeatedly asked whether claims had been submitted and was told they had been. When I contacted one of my insurance companies, however, a representative told me that no claim had been received from the practice. It appeared that one insurance plan had been billed while the other had not. I paid the balance requested without hesitation because I trusted the practice and its expertise. My concern is not that dental care costs money; my concern is the lack of clear and consistent answers about the total charges, which insurance plans were being billed, what each plan covered, and how my balance was calculated. My calls were not always returned, and the responses I received often felt incomplete. Transparency is extremely important when patients are making costly healthcare decisions. We pay for insurance, deductibles, and other out-of-pocket expenses, so reducing our costs matters to us just as reimbursement matters to a provider. If a practice participates in an insurance network, patients should be given clear information about how those benefits are being used. Morris Park Dental may still be a convenient option for people seeking several services in one place, and the staff members I encountered were pleasant. However, patients should read every document carefully, request an itemized treatment plan and billing statement, verify all claims directly with their insurance companies, and get financial explanations in writing before paying or proceeding. As the saying goes, "All that glitters is not gold." Ask questions and independently confirm the answers.

Trustworthy, caring, thorough!…read more My dentist recommended me to the practice, telling me he'd seen superb results in people with deep periodontal pockets and infected tissue like mine. I knew going in that I had some serious issues; I'd been hearing for years I needed to see a periodontist, but it takes everything for me to get to the regular dentist -- they terrify me. Now, though... it was clear, from the pain in my mouth and just to look at my teeth that I needed serious help. So I went. Everyone is friendly, informative, the vibe in the place is welcoming -- you can tell people like working there. Dr. Cote is very informative and positive. He set me up for deep cleaning to try to treat the problems and said it looked like I could keep my teeth. Yay! First deep cleaning I had a hygienist -- John, I believe -- who was very gentle. Second deep cleaning was Dr. Asuaga, who was thorough; no pain and all went well, but John was perhaps too gentle and Dr. Asuaga was determined to get every last little bit. Alas, it was not enough, which I was expecting. So now it is time for laser gum surgery to manage the problem. Pricey, but... I paid upfront because I trust they will help me keep my teeth. Dr. Cote said this will solve the problem (provided I up my dental hygiene habits and go to the dentist more often), and I believe him. No one was trying to up-sell me. Dr. Cote said if the procedure was one I could not afford, I could go every 3 months and keep up with cleanings while I saved. No pressure to sign on to a procedure my insurance won't cover. The only real vibe I get is that he'd like me to keep my teeth -- and that is what you want from your dentist. I will update when laser surgery is done, but I do not anticipate any stars being removed.

I go here for deep periodontal cleanings. Dr. Cote is amazing and explains everything he's about to…read moredo with professionalism and a sense of humor. Great if you're nervous about going to the dentist. Check with the receptionist to make sure your insurance covers everything before booking appointments.

Great front desk, staff people under value the front desk. Staff is equally as important as the…read moredoctor or dentist. Great experience would definitely come back and will definitely come back.

Believe it or not, I've been seeing Dr. Otto for God knows how long. I've stayed with him all this…read moretime because his work is so damn good. Even when I was between different job positions, different dental plans and Dr Otto wasn't within my network, I waited- until my next dental plan did list him as my in-network dentist. Staff is always excellent, from the dental hygienist- Euris to the receptionist Daisy to Dr. Otto's Assistant- who's name escapes me- down to his wife-who always takes care of billing. Dr. Otto is a wonder. Always left out of here content with the few dental procedures I've gotten. He's a sharp shooter but with a cool sense of humor and will let me know what needs to be done and how to maintain my choppers. I don't know why I used to have this weird thought of walking into a dingy office and crummy tools. Not here! His office is inviting, rooms are pleasant and everything is spic and span. And what tops it- every time you visit, he'd have a real cool music playlist going: from Merengue to even Coldplay to Worldly music. Love! Really like the expertise he's been bringing this long. And by the way...first name Otto. Last name González. See you in 6 months!

My dentist had recently retired, so I was in the market to find a new one. The question then…read morebecame, where do I find a new one? After some research, I ultimately landed on Williamsbridge Dental Care - it also helped that I have several family members that are patients here. My first visit was only for a consultation where they assessed my teeth and talked about the services they provided. I decided to book a cleaning at a future state, and they took x-rays to make my follow-up appointment shorter. The office is pretty spacious and professionally decorated. I liked the fact there were private rooms, as opposed to an open floor plan with all patients in the same space. This is a family practice run by the Perretta family of dentists - Michael, Gina, and Connie. Gina performed my cleaning, and she did an excellent job. She was thorough, professional, and offered me a lot of support when it came to my oral care. The office staff is also great - they are accessible via phone and email, and utilize texting services for appointment reminders/confirmations which I'm always a fan of. They also provide late appointment times some nights of the week which is great for me and my work schedule. Overall, I would definitely recommend Williamsbridge Dental Care - I'm really happy to have found my new dentists!

I've been going here for a few years now and they are great! The staff are friendly. The dentists…read moreare very professional and really knowledgeable. They use state of the art equipment. All of the dentists are family related.

Came here several months for a second opinion from another office. Met Dr Prakash and she was…read morelovely. She explained everything to me, took new X-rays, reviewed my old ones. She came up with a treatment plan. I was scared and upset when I first came in because I was told I needed a ton of work, she not only put my mind at ease but saved me thousands. Every time I see her she answers all my questions and always puts my mind at ease. She is so gentle. My one grip with her is she is a little OCD, but I guess you'd want that in a dentist, she wants her work to be as flawless as possible so I can't really complain even though these are some long appointments! But she will keep you entertained :)

I can't say enough good things about Dr. Shukla. From the very first visit, she made me feel…read morecomfortable and understood. What stood out most was how empathetic and caring she was on a one-on-one level, listening to my concerns and taking the time to explain every step clearly. She's also extremely responsive; whether it was a quick question or a scheduling concern. Dr. Shukla treated me with patience, kindness, and a genuine commitment to making sure I was happy with my results. I couldn't recommend Dr. Shukla more highly. She has made this whole process much easier, and I'm grateful for her guidance and care. I can genuinely tell she is a good person set on helping people through her practice.

These people are incredibly irresponsible and unreliable!…read more If there's a situation like your new dentist needs XRays from your old dentist, they promise to do it...and then screw it up! That's right! You can't even count on them to send a few pictures on time! WTF. And because they failed to send the pictures, you aren't allowed to get medical care! Because of these lazy jackasses, I couldn't get medical care! Screw them!

My appt was at 3:30 for a routine cleaning Arrived on time…read moreand waited 2 hours to be seen. No ONE came to explain what the delay was and took a patient who walked in off the street before me. Absolutely Discrimination was at play here. There is no way I should have to wait 2 hrs for something that lasted only 5 minutes. I want a REFUND AND STAFF disciplined.

By far one of the best dentist I've been to in a very long time, for someone who doesn't have great…read moreinsurance, I always end up getting crappy service for it. Especially the bronx. The office was also spotless!!!! From front desk to the chair, everyone was so sweet and gentle! Dr.E I believe was his name, amazing dentist, so gentle. Received 2 fillings same day, everything was just so easy. Recommending to family and friends!

This is a brand new office. Not sure how long they've been here. The receptionist is very…read moreknowledgeable about my insurance plans. I haven't seen the dentist yet but I'm waiting. I'll let you know if there's anything they can do for me today.

Had an appointment this morning for 9 am. I was called by this rude receptionist exactly at 9 am…read morethat couldn't even pronounce my name correctly and when I corrected her caught a huge attitude. I explained I was two blocks away and the majority of the time I come exactly at 9 the doors have not even open yet. She proceeded to have an attitude and slammed the phone down on me. I arrived at the doctor's office at 9:03 am. Tanisha asked if okay and I said no that the person who just called me was rude and not even an apology or acknowledgment of the situation was addressed. The receptionist proceeded to tell me she wasn't rude and then rolled her eyes. My family and I have been with this establishment for years even before Dr. FINELY decided to open the adult side. The receptionist on this side needs more training on phone etiquette and customer service. It is currently 9:18 and I still have not been called.

Although, I like the Dentise here rhe receprionist is only concerned about collecting broken appt…read morefees. My daughter wanted to make and appt she said she cant give her and appt because she owes money from 2016. Like really!.. Looks like Im going to find another dentise!!