I've been a loyal customer of Morris Park Dental for years. I've spent a significant amount of money there, from routine check-ups to cosmetic procedures. I've been an advocate for the office in the Morris Park area, referring clients to them. However, I've been shocked by the drastic changes that have taken place over the years. Back then, the staff was incredibly friendly and supportive. They would work with you and follow up with you regularly. But now, things are different. I've faced financial hardship and can't afford certain procedures right now. However, they've implemented a new fee policy that charges $50 per cancellation if you don't show up or call within 24 to 48 hours. I've accrued three cancellations, not because I didn't show up, but because I called to cancel short-noticed due to a family emergency. I explained my hardship and the financial struggles my family is facing, especially my daughter who has autism. But no one ever got back to me regarding the fees. The balance is still on my account. To make matters worse, I recently had an Invisalign treatment that turned out to be a complete waste of money. My impression wasn't done correctly, and I don't believe this procedure should have been done on me in the first place. I initially asked for metal braces, but that was a mistake. I've also had several root canals, including a bridge, post, and crowns. And guess what? They're telling me I need another root canal in the same tooth that already had one done. It's ridiculous! They don't seem to care about my well-being or my smile. The office is always packed with people, and the staff is constantly changing. It's hard to build a relationship with anyone there. They're all just focused on making money, not on helping patients. Let's fast forward to July 22, 2025. My bridge came out and needed to be cemented back in place. Instead of doing a permanent cement, they informed me that I needed a whole new bridge and temporarily cemented it down. I went to the front desk and was told that I needed to pay $5,600 for this new procedure. Unfortunately, I cannot afford the required procedure at this time. They also mentioned that there was still a $150 charge on my account for not canceling my appointment within 24 to 48 hours. Now, here's where things get intentional and unprofessional. On July 23, 2025, I called to make an appointment to have my bridge permanently cemented down, as I mentioned earlier, because I couldn't afford the requested procedure at the moment. I spoke with someone in the morning and inquired about the cost. They advised me to call at 12 p.m. to speak with the billing manager. I called, but I received no answer several times. I asked my sister to call on her phone to see if they would pick up, and they did. I received a bill in the mail for a forwarding balance that I don't understand, along with other charges. On August 6, 2025, I called the office manager again to speak with them. I was told that I had to call back at 12 p.m. I tried calling at 1 p.m., 2 p.m., and 3 p.m., but I kept getting no answer. I just finished calling at 3:47 p.m. when someone picked up and told me that the office manager was not in. This is not how you treat a patient. I have never been disrespectful or rude to anyone in this establishment. I have been a loyal customer for the past 10 years, trusting their treatment plans and believing that they were doing the right things by me. However, instead, I have been left without help or a solution due to me not having the money at this time and I am being dismissed by the staff and doctors intentionally. read more

My experience at Morris Park Dental was amazing. When I first walked in, I was greeted by Tabita, then Amelia (Boss Lady) did my X-Rays she was incredibly friendly. Dr. Elias was Great he fixed my molar within a 1hr he was so gentle for someone who hates dental clinics lol. Angela was so professional she explained everything that should be expected on my next procedure. Overall experience was outstanding read more

"I would have given a five-star review before Dr. Messina started working here. Since she joined the team, she has brought down the morale of the entire staff. I was in one room while my mother was in another, and I overheard Dr. Messina yelling at and insulting other professionals in front of patients. This is not normal behavior. She even went so far as to insult the work of the lab technician who makes the dental prosthetics, speaking negatively to the assistant while my mother was in the room. This kind of unprofessional and unsympathetic attitude is unacceptable, and I don't understand how they can let someone like her work here." read more

Within minutes of entering the office for the first time, before they do anything, they start asking you for a 5 star review. I do what to start out by saying that everyone that I encountered there is very nice. Sadly, I felt like I needed to check to see if my wallet was still in my pocket. You get bounced from one specialist to the next racking up the charges. They had me pay before I left every visit and then I needed to wait for Delta Dental Insurance to reimburse me. On my last visit, they didn't inform me that Delta Dental dropped them so I ended up paying the full amount. Great. Luckily, a week before my next appointment, they called to inform me that they no longer except my insurance. I guess they figured, sooner then later, Delta Dental would inform me, which they did. Then they put the icing on the cake by making me wait so long for my x-rays, which were less than 6 months old, that my new dental provider had to take them again. Another expense. Again, all very nice people but be careful of the wolf dressed in sheep's clothes. Unfortunately, I've heard of other dental groups that use the same tactics. Hopefully this review will help open up their eyes so they can be the exception and not the rule. Peace read more

Worst experience ever!!! If you need a bridge stay away from this place! By removing a small bridge over 2 missing teeth , they broke off 3 healthy teeth! It cost me a fortune a permanent injury they were not able to fix. The response from the owner when I complained and asked for some of my money! We can't do it ! Come get your records and go elsewhere read more

I've been a patient at Morris Park Dental for almost 9 years and I have to say I've had such a pleasant experience. The dental hygienist Angela does a fantastic job with my teeth, she is hands down one of the best and highly recommend her. The ladies at the front desk Mercedes, Tabitha, and Alessia are amazing and very welcoming. It's very hard to find a dentist I trust and can keep me calm during procedures so I wanna thank the team at Morris Park Dental for taking such good care of me read more

Their team is so wonderful and caring, the best experience for our whole family, from their front desk to their Pediatric Dentist, Orthodontist and all their other Specialists! read more

The dental hygienist I saw today 3/31/25, was wonderful. She explained everything. Her cleaning was very good

Dr Messina Dr Baker n Gus are the utmost professional n caring dentists n explain the total treatment plan n use top notch equipment. I required extensive work n they explained process n costs. They provide comfort n always on time with appointments . read more

Excellent care and compassion for their patients. Front desk were extremely nice and caring. Explained step by step the procedures. A++++

A more compassionate and technically precise staff you will not find ; all will guarantee that you will have an outstanding dental experience. A special shout out to Gus , a five star dental technician . read more

Believe all the negative reviews. I am highly upset and soon will be dealing with some unresolved issues. I didnt have a good first consultation where i explained and wrote it down on the contract clearly my situation even my LAST DENTAL Appointment . Story short i couldnt receive any services, waste of time but ok, i left. Comes to find out i been receiving charges from this dental without even knowing why or what for. And Yes i have insurance. read more

Morris Park Dental - Charges - Cosmetic Dentists Near Me - Bronx, New York

My experience goes as follows. The Dentist that filled my cavity had an awful bedside manor. I notified who I believe is an office Mgr, she was apologetic and assured me I wouldn't have to see that particular dentist again. Ok fine. Then a couple of weeks later I had some discomfort, I was seen by a very nice Dr who told me I have a hairline Crack in my tooth that needs to be filled, she doesn't do the work needed so I had to make another appointment with someone else at the office. At that appointment this dentist just dismissed me without doing ANYTHING because he couldn't see what needed to be done. What kind of medical facility doesn't read notes on patients. This dentist was so smug, he refused to research what was needed. I complained to the office Mgr and she did nothing, even said she'll look into it and will call me back. Never happened. Awful care. Now I requested my x-rays, they sent a release form, I sent it back and I don't have my x-rays. Dr Baker was the A+ Dr. The other 2 are awful. The dental assistant was A+ and very comforting. Go at your own risk. read more

Today I had my first visit, and it was a very good experience! The doctor and his assistant that saw me today had a lot of patience with me and made me feel very comfortable. The way I was treated during my visit made me feel happy and I know I picked the right dental office for any dental needs. The front desk team was also very kind, from the lady who checked me in to the one who checked me out! Very kind team that gets you in and out highly recommended read more

Been a long time patients of Morris Park dental trys to accommodate my time preference. When an emergency happens they always fine a way to fit me in that day or the following. read more

My husband has been treated here for the past year and we are very pleased with the service they provide. Alessia, Tabita, Tim, Dr. Holtzman and the whole team are great! read more

Great dentist! Dr. Elias is very caring as is everyone in the office. I was able to get an emergency appointment today & I have an appointment on Saturday. Excellent service. read more

From the moment I walk in as a new patient I felt it in my heart this is the place that going to do mine dental work on. The welcome they give you,how they answer the phone so professional from the front desk to the staffing in the back you get educated they explain wao some good attitude great smile I love this place god finally I found a great dental office to go you. Thank you your all the best read more

As usual the staff here were super friendly and professional. They did call me several times to come in earlier than my scheduled time but it was because the patient before me cancelled and I was the last one for the day so that made sense. They thanks me for coming in early which was considerate. The hygienists are all so friendly and informative especially Nikola. She is so great. I learned so much from her and they all made my terrifying dental visit a pleasant experience as usual. I love how they answer the phone "how may i make you smile..." every time. Its incredibly welcoming :) Thanks again. Its always worth the 1 1/2 hour trip ! read more

Initially I have enjoyed coming here with my wife and kids, but recently there have been too many issues with the front desk staff. They constantly hound me over a $50 balance which is on my account for 2 years now for missing an excused absence. They play it off as a "deductible" payment, but when I asked for a printout, it does not show a deductible. My most recent encounter was on Nov 6 2024. The front desk girl Natasha was extremely rude and argumentative. She refused service due to this "$50" balance which Tabitha has been telling me for 2 years is being taken care of. It was a scheduled appointment which I had in my calendar. Natasha continued arguing and yelling at me that I had to make a payment or not come back. At this point, I left. And I intend to pull my whole family and any friends out of using their service. Hopefully this establishment can get rid of staff like Natasha. She can cause them more harm than good. read more

I have started this review SO many times. I have had to stop and then start again because I have SO much to say. First - you have never (no, NEVER) met anymore with more dental phobia than me. I mean. NEVER. I hate the *word* dentist. The thought makes my heart race and my head spin. As a result, I have avoided the dentist almost all my adult life. Please don't judge. Welp. As I have recently discovered, avoiding the dentist is the WORST thing that a person with dental phobia can do! As a result of years of giving in to this crazy fear, my back teeth are now a mess and I need pretttttttttyyyy extensive oral surgery to get myself back on track. Uh. boy. ‍ In Dec 2019 I "stumbled upon" Morris Park Dental and made an appointment to see Dr. Baker on the morning of. She fit me in and although I was LITERALLY shaking in her examination chair, she and her staff were so freakin AMAZING. No. They were like angels from heaven. I was still a WRECK (a full wreck), but Tabita and Jennifer (and there was a hygienist there in Dec who was also very wonderful whose name escapes me) -- supported me like we had been friends for years. I didn't have the surgery right away. What? Are you crazy? I had to have AT LEAST ten therapy sessions and maybe some vodka. I decided I needed a second opinion. Only one problem -- I was too afraid to go to ANYONE else but Dr. Baker! Can you say RIDICULOUS!???!?! I am fully ridiculous. ‍ So, ...I booked a 2nd opinion consultation with HER! Again Tabita and Jennifer were AMAZING but so were Omair and a new lady (Violette? Viola? ..ugh! I should have written down EVERYONE's name). Interestingly, (**) Dr. Baker's findings were the same. Of COURSE. they were! LOL. This visit was more a comfort visit for me (and somewhat like exposure therapy as well I suppose). I am now actually LOOKING FORWARD to getting this blasted surgery done and over with. And honestly, I cannot IMAGINE now having this work done ANYWHERE else. Dr. Baker (and her team) is a GOD SEND and I can't wait to come back here and write "Part 2" of this novel. I am still afraid, but I will go anyway -- and isn't that courage? Well, Dr. Baker and her team gave me that! Get your work done at this place. These people Tabitha, Jennifer, Violette/Viola, Omair and the hygienist there on my first visit were from God. Like, no...from THE LORD!!! If you are afraid... GO SEE MORRIS PARK DENTAL! Thank you so much to everyone there! Like no, THANK YOU!!! You all are sent from heaven. See you soon read more

Great staff. Didn't wait long. Front desk was welcoming. Dr. Robinson was informative and DA Tim was very nice. MsAngela did a great job on my cleaning. Would definitely recommend to friends and family. read more

My 18 month old daughter had an appointment today for her first cleaning. Upon entering we were welcomed with a warm greeting by the front desk receptionist Jada. My daughter was seen by Dr. Lin and his assistant Rabia, both were extremely pleasant, patient and great with my daughter. The overall office was clean, neat and beautifully decorated for the holidays. read more

I love this practice! The staff are really nice and attentive. My kids and I have been going to Morris Park Dental for 3-4 years and never had a negative experience. In fact we feel like family there. Dr. Su, Dr. Elias, and Veronica are very nice and profesional. Veronica in fact is a great Dental Assistant, She cares about her patients and will lend a hand if needed. read more

I have been a patient of Morris Park Dental for over 20 years. They are super efficient and super nice. And since I am a chicken, they take care of me. read more

This is the best dental office! The reception staff is super nice, attentive and knowledgeable! Then the quality of the care itself was amazing. I had a loose filling that Dr. Baker saw to personally and she even gave me an amazing electric toothbrush! I travel from Manhattan just to go here! read more

Amazing place. Give people hope When a medical location can treat people with kindness and respect. Been going here for over a year and honestly who can say they actually can look forward to the dentist?!? I cant say just one name because everyone is amazing but shout out to Dr Elias, Angela and her assistant Jeanette. They prove that even in these difficult times their are still places that go above and beyond!!! read more

This was the first pain free dental work I have ever had. I was nervous but the entire staff was friendly and the made me relax. Amazing experience! read more

I am a bit miffed, only because we brought my son here for a check-up, cleaning and a second visit to fill a small cavity and were told during BOTH visits that because of my insurance and how "excellent" it was, we wouldn't have to pay for anything out of pocket. About a week later, I get two bills for out-of-pocket expenses and immediately call them to find out why. I am told by one of the receptionists, that my insurance doesn't cover everything and that I was supposed to furnish them with a payment summary before getting any work done. My question is, if they had the insurance information BEFORE any work was done, why didn't they give me this major tidbit of information in the first place?? Needless to say that MY appointment will be getting CANCELLED. read more

I gave the place 3 stars because I love my hygienist and I like my dentist. Every 6 months there is a whole new crew at the place, which makes no sense, but I kind of see why since every time I need to speak to the manager, she has an attitude. She speaks rudely to everyone and you can clearly see the employees are afraid of her, so no wonder the employees are out the door in such a short time. I guess she doesn't know how to speak to people. read more

I love Morris Park Dental. Everyone is so friendly, and my cleaning was smooth and pain free! They didn't even make me feel too guilty about no not flossing enough. Thanks MPD! read more

Yesterday, when the ER turned me away, I started calling random dentists in the area. I explained that I was in a lot of pain and needed help to the front desk who was incredibly empathetic and kind as I was having trouble communicating clearly. They got me in within an hour. I was out of the office within an hour with a full tooth extraction. I am more than anxious in the Dentist chair and Dr. Elias calmly explained each step as it was happening. I can not begin to thank the entire staff enough. Every single person I interacted with was empathetic and knowledgeable. I will be a patient as Morris Park Dental for as long as I live in the New York Area. Thank you! read more

Since moving to the bronx it was important for me to find a dental place that was good. I Stalled until one day I had a major pain on my tooth. Called numerous dental places but thank god I ended up right up the block from where I live. Dr. Elena was terrific she gave me meds to help me with the pain which was at 100 until further notice. Following up my other Dr. Stevens omg he's amazing super friendly, did my surgery (even tho my face was swollen for a few days) the out come was fantastic. Definitely continuing to come see my new two doctors for more procedures (and I have a mouth full) oh and the ladies (dental assistants) that work there, I love them, so much fun to talk with their also friendly and nice. I'll keep you guys posted. Love this place neat, clean and professional glad I found it read more

I've always had a pleasant experience at Morris Park Dental. The staff are amazing. I went today for a cleaning and was very well taken care of. Even at the check out section Jayneleen C. was great and very informative. That's the kind of experience I love to have in any business I step into. Thank You Morris Park Dental. read more

I have been a patient for a couple of years. I had a great experience this morning. Melissa did my dental cleaning and she was great. She is very warm and friendly. I also had X-rays done and it was quick and easy. read more

I had been coming here for a few years and was always satisfied w service and my dentist. This place is not the same as it was back a few years ago. The ladies at the front desk are rude and unprofessional. And several times I have heard them curse while patients are sitting in the waiting area. Save yourself the trouble and go somewhere else, as some one said in another review, it feels like they are running a scam. I went there a few wks ago for an emergency visit and paid $110 out of pocket, because my insurance does not accept emergency visits. Long behold, i receive a statement from my insurance company and not only did they charge my insurance company over $300 but also charged me $110. When I disputed the charge they gave me a "credit". Save yourself the trouble go somewhere with more professionalism and somewhere, where you don't feel like they are constantly scamming you. read more

I'm still very upset and I don't know where to start. I researched, read reviews on this and many other places before choosing Morris Park Dental. I called and made an appointment. I had broken a tooth that needed replacing asap. That first impression of the office was great! The staff organized and sweet, the atmosphere clean and kind of jolly. I was immediately ill at ease. Did painless X-rays (none of those annoying cardboards that stick into the gums), met the dentist and had a cleaning. The cleaning and X-rays, two different women, went awesomely. The dentist, Dr. Elias, seemed nice. He talked quickly and asnwered questions. I made my next appointment satisfied I had made the right choice. BEYOND EVEN MY WORST NIGHTMARE! I still in a kind of shock. Trust me, I am a touch girl with a high tolerance for pain. It takes a lot to scare me... I am traumatized and Sad. I've cried for two days from reliving the experience and not by choice.. I didn't think I would write this but I don't want another person to experience this and feel I don't have a choice. Here goes. I arrived and was immediately taken in. The dentist came in and immediately felt... rushed. He cracked a few jokes but got right to work. He numbed my gums and administered several shots on the outside of both sides... He was... kinda rough. He moved around and inserted the needle quickly and moved my face from side to side kind of rudely and brutishly. I told myself i needed to relax. I was just nervous. WRONG! This went on to the single most horrific dental experience of my life! I wish that were an exaggeration. He did two separate jobs in my mouth in record time. My gums, tongue and inner bottom lip have the cuts and gashes to prove it! The way he grabbed and slammed the tools he used on me and onto the tray, told me he was agitated and in a hurry. He forced my face from side to side while he worked from one tooth the other on opposite sides of my mouth. At one point he opened my mouth so wide I thought my jaw would unhinge. He did this twice, I panicked. He told me to relax. AS IF! I know that sounds crazy and I wish it were an exaggeration but sadly it gets worst. While drilling, he is moving so quickly he gashes my tongue pretty severely and not even an "oops" does he utter, instead he tells the assistant to "Get that suction in there and hold that tongue down. I could feel the gashes on my tongue, it hurt badly. He had only numbed the outside of my gums so I could feel lots. Particles fell toward the back of my mouth and throat, Broken teeth, gum, silver from an old tooth, etc and the assistant could not suction as he worked because he would not let her in. I worked to keep from swallowing the stuff falling back there. He put clamps in and I could feel it cut into the inside of my gums since HE DID NOT NUMB THAT PART! On and on he mushed my face, grabbed and yanked repeatedly. I was terrified and just sat there feeling unable to move. I think I went into shock. He forcefully moved my face around like it wasn't... well, a face! I honestly could to believe this was happening. He was working so fast I just prayed for it to be over soon when I remember hearing him ask if the Emergency walk in was set and ready to go... I made an appointment three weeks earlier, I was PAYING $2000 and he was rushing through my procedure to fit someone else in!!! When he was done I went to that restroom to rinse tons of stuff i had collected in the back of my throat and saw my lip and tongue. I could feel real pain along with m hurt neck from what felt like whiplash and an overstretched face. I looked in the mirror and realized I was traumatized and on the verge of passing out. I needed to get out of there. I couldn't muster too many words when I came out and asked if a my more serious procedure I had scheduled was assigned to the same dentist. They said no. However I would be coming back to see Dr. Elias to complete the present work. I told them that it had been the single worst dental experience of my life and that I needed another dentist to complete the job next visit. They agreed. I left and drove for almost a mile when I thought I heard faint cries. It was me. My face was drenched in tears and I pulled over hyper ventilating from the realization I had experienced real trauma. I felt like a battered woman! I was bawling like a child. I had to stop again before making it home. I called my husband and could not speak. I just cried. This has been a very difficult review to write because the place felt so great. The dentist seemed so nice and the reviews... well, I can't make sense of my experience after reading those. Even now. I am sore physically but mostly, I feel like I should do more but don't know what. I thought I'd start here in the hopes It will help someone else. read more

Dr. Bakers hands are AMAZING! It was as if a butterfly was touching me thats how gentle she was during my procedure. Dr.Baker,Dr.Holtzman, and the whole staff were so empathetic towards me!! read more

This is a great, great, great place to choose from to keep your teeth copacetic. This is the dentist office that I go to regularly, along with my younger brother and mother. The dentist here are excellent. They really seemed engaged in what they are doing and seem have a desire to help you. Everyone here is nice and friendly. I would say that this is as well a great place to bring your younger kids, because the dentist are playful and know how to calm a child that is worried or crying ...you know how kids are. They are worried about foreign object they have never seen, being used by the dentist, and they think it's the end of the world or something. Hahaha..it's quite funny to see them worry. Sometimes, if you ask, they give you toys for the children for when they are finish with their appointment. They have a television in the waiting room [a little play area w/ toys as well] and a massage chair, which I love to sit it. They also have a television in the back area, in the middle center. They accept credit cards and insurance. Nice place. I love it. read more

I found the dentists to be professional, knowledgeable, and had their patients bests interests at heart. Their cancellation policy is very unclear and you can get whacked even though you think you are following it to the T. I just tried to cancel an appointment 24 hours in advanced and was told that I would have to pay a $50 fee. Confused, I pointed out the policy requires 24-hours notice, apparently, this does not apply to "specialist".... well, that is interesting. I understand totally - their time is valuable, an empty appointment slot mean lost potential revenue; OK, so create a clear and all encompassing cancellation policy that patients understand. I was acting on knowledge of a 24-hour policy and knew nothing about the specialist. It's not even on their policy on the web (see below). "Please allow at least 24 hours to let us know of the change since changes in appointments affect other patients as well as our staff. When an appointment is canceled without a 24 hour notice, a patient who needed that time cannot be seen. Although we have patients standing by to come in. It is hard for them to come in on short notice. We regret that we must assess a charge for failed appointments or cancellations with less than 24 hours notice.The fee will be charged according to the length of the appointment that was missed." read more