My experience at Morris Park Dental was amazing. When I first walked in, I was greeted by Tabita,…read morethen Amelia (Boss Lady) did my X-Rays she was incredibly friendly. Dr. Elias was Great he fixed my molar within a 1hr he was so gentle for someone who hates dental clinics lol. Angela was so professional she explained everything that should be expected on my next procedure. Overall experience was outstanding

I've been a loyal customer of Morris Park Dental for years. I've spent a significant amount of…read moremoney there, from routine check-ups to cosmetic procedures. I've been an advocate for the office in the Morris Park area, referring clients to them. However, I've been shocked by the drastic changes that have taken place over the years. Back then, the staff was incredibly friendly and supportive. They would work with you and follow up with you regularly. But now, things are different. I've faced financial hardship and can't afford certain procedures right now. However, they've implemented a new fee policy that charges $50 per cancellation if you don't show up or call within 24 to 48 hours. I've accrued three cancellations, not because I didn't show up, but because I called to cancel short-noticed due to a family emergency. I explained my hardship and the financial struggles my family is facing, especially my daughter who has autism. But no one ever got back to me regarding the fees. The balance is still on my account. To make matters worse, I recently had an Invisalign treatment that turned out to be a complete waste of money. My impression wasn't done correctly, and I don't believe this procedure should have been done on me in the first place. I initially asked for metal braces, but that was a mistake. I've also had several root canals, including a bridge, post, and crowns. And guess what? They're telling me I need another root canal in the same tooth that already had one done. It's ridiculous! They don't seem to care about my well-being or my smile. The office is always packed with people, and the staff is constantly changing. It's hard to build a relationship with anyone there. They're all just focused on making money, not on helping patients. Let's fast forward to July 22, 2025. My bridge came out and needed to be cemented back in place. Instead of doing a permanent cement, they informed me that I needed a whole new bridge and temporarily cemented it down. I went to the front desk and was told that I needed to pay $5,600 for this new procedure. Unfortunately, I cannot afford the required procedure at this time. They also mentioned that there was still a $150 charge on my account for not canceling my appointment within 24 to 48 hours. Now, here's where things get intentional and unprofessional. On July 23, 2025, I called to make an appointment to have my bridge permanently cemented down, as I mentioned earlier, because I couldn't afford the requested procedure at the moment. I spoke with someone in the morning and inquired about the cost. They advised me to call at 12 p.m. to speak with the billing manager. I called, but I received no answer several times. I asked my sister to call on her phone to see if they would pick up, and they did. I received a bill in the mail for a forwarding balance that I don't understand, along with other charges. On August 6, 2025, I called the office manager again to speak with them. I was told that I had to call back at 12 p.m. I tried calling at 1 p.m., 2 p.m., and 3 p.m., but I kept getting no answer. I just finished calling at 3:47 p.m. when someone picked up and told me that the office manager was not in. This is not how you treat a patient. I have never been disrespectful or rude to anyone in this establishment. I have been a loyal customer for the past 10 years, trusting their treatment plans and believing that they were doing the right things by me. However, instead, I have been left without help or a solution due to me not having the money at this time and I am being dismissed by the staff and doctors intentionally.

Came here several months for a second opinion from another office. Met Dr Prakash and she was…read morelovely. She explained everything to me, took new X-rays, reviewed my old ones. She came up with a treatment plan. I was scared and upset when I first came in because I was told I needed a ton of work, she not only put my mind at ease but saved me thousands. Every time I see her she answers all my questions and always puts my mind at ease. She is so gentle. My one grip with her is she is a little OCD, but I guess you'd want that in a dentist, she wants her work to be as flawless as possible so I can't really complain even though these are some long appointments! But she will keep you entertained :)

Came for cavity treatment! Ended up with a root canal! For $ 3,000 dollars I make Make a payment…read moreplan! However they decided they didn't charger me enough! And they decided to harassment me for a whole year for $185.00 more! Think about it!

Thank you Dr Dan and staff for your amazing care and professionalism. I'm overjoyed that your…read moreoffice accepted my husband's insurance . A very good friend recommended your practice and I have recommended you as well.

I went to Dr. Dan this morning with a question about a tooth following a recent surgery and he…read moreaddressed my concerns thoroughly, which thankfully put my mind at ease. He then proceeded to generously explain in detail additional relevant information concerning the anatomy of the tooth, gums, mouth and jaw in general. He also educated me in the history of implants and included several valuable anecdotes and experiences from his own personal practice. I learned a tremendous amount and am truly grateful for the extensive knowledge he shared. Thank you Dr. Dan for being a jewel of a dentist and an outstanding human being !

This place don't deserve a star worst dentist office I ever been to Dr Mark the worst only wants…read moreyour insurance money and try to offer you dentures that's to big talk about use glue glue and he still nave the dentures and filed a claim and got paid and I still don't have my dentures so I will be seeing him in court

This place is horrible I was dealihng with them for a year I paid money to them for a procedure I…read morenever got on top of that they'd charge my insurance and everytime i went they'd never got anything done.i asked for 1 money back and they refused I gave them cash told me I have to wait 3 weeks. The receptionist all have attitudes ,I'm taking my business elsewhere and I will be taking them to small claims court for my money back

I gave this location 4 stars last time i came mostly complaining about the look of the place. I…read morecame in today and they def changed that. They painted and had better security at the door. The bathroom tiles got fixed and they fixed and painted walls. Staff here is nice esp the xray guy and hygienist that cleaned my teeth today. My issue and the reason i lowered from 4 to 3 stars is lack of communication and the time i spent here today for just X-rays, cleaning and evaluation. I arrived at 1:35pm for my 1:30pm appt to an empty waiting room. I got X-rays done and cleaning by 2:45pm. After that people started coming in and i was waiting. The hygienist told me my usual doctor wasn't there and she would put me with another if that was ok and i agreed. I got up three times from 2:45-4:05pm to ask what was the wait for? First it was that the dentist was running behind and they couldn't say how many were in front of me. Then they said the doctor must have my paper because it wasn't there and people were getting called that just came in. Then i finally told the front seat girl "listen I've been here over 2.5 hours and I'm starting to get frustrated when it was only a cleaning." She realized my paper got lost and put me with the dentist. My teeth are fine besides food getting stuck into my crowns sometimes and they put in for a replacement on a crown I'm still paying on from the fall which was denied so I'm going to deal with the food occasionally getting stuck until my next cleaning in November. I finally walked out of there at 4:25pm. Almost 3 hours later just for a cleaning and evaluation. The staff is nice but please do better. Thankfully i arranged for someone to pick my son up from school ahead of time but this wait time for a cleaning was insane

This was the worst care that I have ever experienced in a medical facility. I arrived at 12:26 pm…read morefor a 12:30 appointment. I paid $50 in addition to my insurance for a consultation. There were NO seats in the waiting area. I stood for almost 1 hour. I sat down at 1:16 pm. I was called to get an x-ray at 3:00 pm. The front desk scanned in the wrong referral. At 3:09 pm I was sent back to the waiting room.

Here I am at Hutchinson Metro Dental and as always I'm waiting after they texted me 3 times as a…read morefriendly reminder to arrive at 1:00. I arrived at 12:53. I make it habit to arrived to medical appointments on time to show I respect their time. I haven't been here since last year because they are not respective of their patients' time. I was called in for X-rays which took 5-6 minutes. Next, I was asked to be seated outside both hygienist's room to wait. As I'm waiting time is going by so I'm here 35 minutes and the cleaning of my teeth have not begun. I support all my union efforts so I use the recommended vendors and I take care of my teeth so it's not intensive work to be done. Therefore, in and out should be the way. I think Hutchinson Metro Dental practice is proficient in the actual cleaning of my teeth but inefficient in scheduling. I think I'll be leaving at 2:30 even though I arrived on time. It's 1:44 now and I'm still waiting. I left the dentist at 2:35. Also the waiting area is still too small even though covid restrictions have been lifted they need more space. Receptionists are genuinely customer friendly but the rest of the staff fake friendly. I'm going to give 3 stars because the facility is clean and the skills of medical staff are good.

This dental office cares about one thing.....!and that's getting paid $$$. They don't care as much…read morefor the patients.! Every question they asked, had to do with what my insurance would cover.!!!! $$$. I just walked out after a cleaning.,and X-ray that hurt my mouth even more. After being lectured about regular flossing and the effects of drinking coffee and wine occasionally. I Don't recommend it.!! I'm still mad months later.!!

After having some bad experiences with other dentists i finally found Dr. Wong. The staff is…read morewonderful, the office is clean and Dr Wong is great! I had a couple of emergency's and they are always able to somehow fit me in, i got 4 crowns done at this office and they fit perfect. I never wait longer than 10 minutes and they listen to all of my concerns (I'm a bit scared of dental work).

I've been seeing Dr. Tong for about 10 years or more. Going to the dentist can be a very bad…read moreexperience but this has never been the case with Dr Tong and his staff. Always professional, friendly, comfortable environment, charming office and very fair with their pricing. Always a positive experience. Highly recommend and I don't want to go anywhere else!

Had an appointment this morning for 9 am. I was called by this rude receptionist exactly at 9 am…read morethat couldn't even pronounce my name correctly and when I corrected her caught a huge attitude. I explained I was two blocks away and the majority of the time I come exactly at 9 the doors have not even open yet. She proceeded to have an attitude and slammed the phone down on me. I arrived at the doctor's office at 9:03 am. Tanisha asked if okay and I said no that the person who just called me was rude and not even an apology or acknowledgment of the situation was addressed. The receptionist proceeded to tell me she wasn't rude and then rolled her eyes. My family and I have been with this establishment for years even before Dr. FINELY decided to open the adult side. The receptionist on this side needs more training on phone etiquette and customer service. It is currently 9:18 and I still have not been called.

Great service. Everyone treats you with respect. Doctor Taylor and everyone is really awesomeread more

Great dentist and a very kind man. You have a dental emergency he will get you in. His office staff…read moreare kind, and will go above and beyond for you. Yes, the office can get crowded, but he works with his patients for what is best for them. I have been a patient of his for over 20 years, and I am due back very soon ! So get your drill ready! Anthony Vanaria

Worst dental office ever!!! Took my daughter here, came a half an hour earlier than the appointment…read morebecause she was a new patient and I knew forms needed to be completed as well as insurance verified. Their sign says to "sign in and have a seat and they'll call you if additional information is needed". At first I waited for the woman to pick up the chart as she would have saw that I checked off the box for new patient. She didn't acknowledge me standing there, didn't ask what I was waiting for, nothing!! To "respect" their sign, I sat down. The woman picked up the sign in sheet 26 minutes later, 4 minutes before my daughter's appointment time, this is when I was handed new patient forms and was told that she'd call the insurance to verify coverage. After ANOTHER 30 minutes passed, I asked the woman about how long it would be before my daughter was called as I had to go back to work. I reminded her of the appointment time my daughter had versus the time it was, she said 1 person was before her and she didn't know how long AND "there was nothing she could do". My daughter didn't get seen until a whole hour AFTER her appointment time. What's the point of having an appointment if you're not going to see patients at their scheduled times? A doctor knows approximately how long a procedure should take and thus should know how many slots and slot times they allow for a certain amount of people or type of visit. They need to work on scheduling and hospitality. I could see if we were late but we were more than on time. Most offices tell you to come in 15 minutes before the scheduled time - we were there 30 minutes prior.

Trustworthy, caring, thorough!…read more My dentist recommended me to the practice, telling me he'd seen superb results in people with deep periodontal pockets and infected tissue like mine. I knew going in that I had some serious issues; I'd been hearing for years I needed to see a periodontist, but it takes everything for me to get to the regular dentist -- they terrify me. Now, though... it was clear, from the pain in my mouth and just to look at my teeth that I needed serious help. So I went. Everyone is friendly, informative, the vibe in the place is welcoming -- you can tell people like working there. Dr. Cote is very informative and positive. He set me up for deep cleaning to try to treat the problems and said it looked like I could keep my teeth. Yay! First deep cleaning I had a hygienist -- John, I believe -- who was very gentle. Second deep cleaning was Dr. Asuaga, who was thorough; no pain and all went well, but John was perhaps too gentle and Dr. Asuaga was determined to get every last little bit. Alas, it was not enough, which I was expecting. So now it is time for laser gum surgery to manage the problem. Pricey, but... I paid upfront because I trust they will help me keep my teeth. Dr. Cote said this will solve the problem (provided I up my dental hygiene habits and go to the dentist more often), and I believe him. No one was trying to up-sell me. Dr. Cote said if the procedure was one I could not afford, I could go every 3 months and keep up with cleanings while I saved. No pressure to sign on to a procedure my insurance won't cover. The only real vibe I get is that he'd like me to keep my teeth -- and that is what you want from your dentist. I will update when laser surgery is done, but I do not anticipate any stars being removed.

I go here for deep periodontal cleanings. Dr. Cote is amazing and explains everything he's about to…read moredo with professionalism and a sense of humor. Great if you're nervous about going to the dentist. Check with the receptionist to make sure your insurance covers everything before booking appointments.