If you are looking for honest service, JTL Pool Services is the place to call. I received a very…read morereasonable quote and thorough explanation of what was causing issues with my swim spa. John offered alternative solutions to save me money while still achieving the same outcome. I will definitely call JTL Pool services for any future issues with my swim spa. Highly recommend!

From the owner: Dear valued customer,…read more I am a CPO-certified pool operator committed to delivering exceptional customer service through open communication and reliability. I provide a variety of services, including regular pool cleaning, chemistry adjustments, equipment repairs or replacements, pool inspections, seasonal pool opening and closing, green-to-clean treatments, and more. Whether you require weekly maintenance or repairs for your pool and spa equipment, I am here to help. Thank you for considering my services.

We hired this company to clean our pool. The first summer they blamed our equipment and convinced…read moreus to spend $5k to replace it. We believed them. Second summer was a nightmare. They charged us $1100 in April and $500 in May and could not get pool clean. We had to hire another company to come out and afterwards found so many issues. The filter was not back washed. The chemical count was terrible. Pool was dark green. Owner said our pool cannot be cleaned but one day after hiring new pool company pool has been clear and blue ever since. Owner is a jerk. He's really good at justifying himself and his people.

From the owner: Since our founding, The Pool People has been known for quality pool cleaning services, exceptional…read moreefficiency, and the highest level of professionalism. No matter what pool cleaning services you're looking for, we guarantee to not only meet but exceed your expectations and ensure your full satisfaction. Our team is up for every job, including pool openings and closings; maintaining pools with the skill and experience our clients have come to expect. Please get in touch to learn more about our team, our company or for details about the services we provide.

Cameron is awesome and super knowledgeable. I would recommend him highly to anyone that needs a…read morepool service.

Cameron has been doing pools literally his whole life. His dad was a pool guru In The Thousand Oaks…read moreCA area for decades. He learned from the best and that's why he is so good! Give him a Try you won't disappoint!

I recently contacted Pool Leak Doctors to assist in finding where I am losing water from after…read morereading the description of their services on the website, and generally favorable reviews. After speaking with Roxanne and explaining my problem, she set up an appointment for a technician to come out the following week. Regrettably, as a weekday working person, I was unable to be present for the testing but based on how frequently I am filling my pool, needed the soonest appointment I could get. I called the day before to leave my payment information and asked that the technician call me prior to his evaluation so I could explain that the pool is mainly losing water while running on high filtering. The next contact I received was the invoice charging my credit card $518, and a separate letter stating they used a hydrophone and dye and could not find a leak, but they could not check a return or the slide. I called the office, again speaking with Roxanne, asking what the next step would be and she said she would check with the technician and get back with me. Several days passed without a return call, so I called the office again and getting their voicemail. I left a message for a return call, but nearly 2 weeks later I have still not heard back. Based on my experience, and unlike their website description of the business, the company really does not go above and beyond to find out where the leak may be and seems only to be interested in a quick $500. In fact, the only way I could even tell that the technician came to our home is because he sloppily left my skimmer basket on the pool deck with the lid off of the skimmer, where anything could have fallen into my filter system in the several hours before I arrived home. So at this point, I am out $500, am still losing water quickly on high filtration, and still trying to find a company that can help fix our problem since I don't trust that this company is in the business for the right reasons. Update: contacted Carolina Leak Stoppers who came out and located the cracked pipe within 20 minutes. Fixed it and charged less than the Pool Leak Doctors did for their worthless diagnostic test. Would definitely avoid this company and contact Kenny or Richie at Carolina Leak Stoppers

Scheduled our service with no issue, technician came and investigated the problem with no issue…read more The problems started when I was told we would get an email with the findings; I had to call multiple times to get anything and then was just given the receipt with a small blurb about what the problem was and a video of something that was unrelated to the issue they were called for. What they diagnosed as the problem was not and is not the problem. I've called multiple times trying to explain that there must have been some confusion as to what we needed and was told the technician would contact me; they never did. I was then told to email and they would surely reply to that; they never did. So now I have spent $450.00 to be told there is a problem that is not there and no response despite multiple attempts to contact. Was so excited based off of the reviews to hire this company however am sorely disappointed and out $450.00.

Horrible pool service. The owner Mike is a complete tool. He dumped 16 Gallons of acid in our pool…read moreand ruined the finish. Who would take that kind of risk with a customers pool? Mike Hamm does that's who! Never recommended in any way shape or form

Mike and his team are by far THE BEST pool service company around Lake Norman. Mike is extremely…read moreknowledgeable, professional and responds immediately. They take care of the pool, equipment like no other company ever has. They are Experts, Professionals and fantastic communication. HIGHLY recommend Mike and his Team !

Aaron is extremely knowledgeable and an awesome pool service technician! He helped me install a…read morenew computer board for my pool and spa automation system and was very meticulous in his work and helped me program everything on my system. He explained everything very well and helped me understand how everything works. He is also a super friendly guy and was very punctual on getting the job done on time. His prices are very reasonable too! I look forward to working with him more in the future especially with my pool and spa equipment repairs and installs. Highly recommend using Aaron for your weekly service and repairs and installs! 5 stars!

High quality work at fair pricing. Very knowledgeable about pools and did a couple of repairs and…read moreadded Pentair iAquaLink system to my pool which works awesome for remote access from lighting to turning on the spa etc etc. via the APP on my phone so we can access anywhere. Thanks Aaron

This was my first summer in my new house and I was so excited to get the pool open. I had Charles…read moreout in the winter when I moved in to make sure everything would be good to go in spring. I called the first week of April to get on their schedule early. Charles started work on Thursday 4/25. After showing up without notice very sporadically and spending most of the time sitting in a rented van in my driveway, I began calling asking for an end date for the cleaning. I wasn't seeing any progress. Ashley gave me the same story every time I called, "just a few more days" "mid next week" and now "it should be done by Monday (Memorial Day)." As you can see from photos - there was zero progress. Pool is still deep green and totally unusable. It's now been four full weeks of the runaround and I'm left scrambling to find another company that can fit me in. I missed out on memorial weekend and had to change my guests' plans. I'm several weeks behind schedule and of course they waited until everyone was booked up, so now I will have to wait several more weeks. Disappointed doesn't begin to describe it. Every time I go in my backyard and see my festering green pool, I feel sick. I wish I had started with a new company rather than trying to remain loyal to the vendors the previous home owners used. Huge mistake. And it really pisses me off coming on here and seeing recent reviews - clearly they've been working, just not with the person who booked April 3rd!

Our pool cleaner was not working properly and Charles came out as soon as he could. He was…read moreprofessional and courteous with even helping me walk down the steep slope of our backyard to the pool equipment. I really liked how he explained to me the bad and the good news on how to problem solve our issues. I took his advice and within minutes, this company text me some options while keeping in mind I had a budget. What is better is they are going to come right back out next week and install my new cleaner. I am pretty excited to finally be done with old issues from an inherited pool. These guys understood what I needed and I finally felt like I was in good hands with servicing old pool equipment. Very fair and did not try to sell me on several things that my pool very obviously needed. Keeping these guys on my contacts in my phone.

Inground pools...it'll be easy, I can handle anything. WOW, was I wrong! Be very careful when…read morechoosing pool contractors! My original pool contractor left me with a huge hole in my yard and stole over $20,000 from me. I was so lost on how to even continue my dream of having a inground pool for myself and my daughter I almost gave up. Then we met Peter with Superior Pools! He literally SAVED us! Peter was so understanding and patient with all of my questions and worries. His knowledge of the industry was very reassuring and gave me hope to have an incredible outcome. Two months later my dream finally came true and we had a gorgeous inground pool that we absolutely LOVE! I cannot say enough good things about this man and his company. Thank you so much to everyone at Superior Pools for helping us every step of the way! But most importantly thank you Peter for not letting me give up on what I truly wanted in a pool. I'll never choose another contractor, only Superior Pools!

We reached out for a pool quote. Forrest came out very quickly and provided us with a quote. I…read more followed up with him several times requesting a contract and he always had an excuse why it wasn't ready yet. It's now been 3 weeks and I have heard nothing from him. Do not use this company as they obviously don't need the business!

POOL SERVICE PROVIDER!!! BUBBLES POOLS+ RECOMMEND WITHOUT RESERVATION!!!…read more If you need a reasonable and reliable Pool Service company, look no further than Bubbles Pools and ask for Adam at (980) 383-3768 - He was amazing. He came by our home and quickly assessed our in-ground pool pump. He had it up and running in 20 minutes, and it didn't BREAK THE BANK!! He was professional and kind and did NOT treat me like I was STUPID and shouldn't own a pool. He educated my husband and me on all the parts of the pump; we are new inground Pool owners. He truly BLESSED our home by coming so quickly to put my mind at ease. SAME DAY SERVICE CALL!!! I recommend ADAM without reservation!!! He has over 20 years of experience in pool servicing. He will help us switch our system to saltwater so our daughter can enjoy it with it; she is allergic to Chlorine.

Adam took a call in the PM on a Sat. and came out on Sun. after we had been out of town. The pool…read morewill need rehab this time. While our prepaid company had been awol previously, this time we were deserted and ghosted for 3 weeks. We were impressed with his knowledge and discoveries he made with our equipment. We have signed on to turn the pool care over to him and feel very good about it so far.