I needed an outdoor grill and they took the time to show me numerous alternative choices. I went…read morewith the Bramah Bull grill and the set up, delivery and onsite service was first rate - great group I highly recommend them.

I can't say enough good things about Fun Outdoor Living in Cornelius! Anthony, Gage, Zane, and…read moreCaroline were absolutely fantastic. I was in a tight spot needing new appliances, and they truly stepped up. From the moment I walked in, they treated me like a priority. Andrew got everything ordered that very night, and within a week, my appliances were on their way. Another week later, everything was installed perfectly. They even saved the day by providing me some extra accessories right out of their showroom when my contractors left me hanging. Truly a top-notch team that goes the extra mile. Five stars all the way!

Went in to get a replacement filter for hot tub. My bad for not having the filter type in hand, but…read moreI've bought filters multiple times from them, and they always pull up what I need. Apparently, they changed "systems" recently and didn't have any record of any of my past purchases. The (new) young man there tried to be helpful but the woman there blew me off and said there were too many filters to help me figure out which one I needed. It would be one star except the guy helped as much as he could. So much for supporting local, I'll have to send more money to Jeff.

I was told they needed days to get here. I moved the hot tub and opened the panels. "Service "came…read moreand tore out some insulation "fixed " a leak. spa leaked just a much called back and was told I would have to pay another service call. Last one over $400.00. Different company came and fixed leak for $160.00. This company is a ripoff.

What a great addition to Cabarrus County!! I was totally impressed with the customer service I…read morereceived here. The prices on supplies was very reasonable and I thought they had great prices on fun floaties and other pool paraphernalia, too. Did I mention how good the customer service was? I had wait when I got there and knew just by listening that I was going to be super happy with this place. Nice is everything and they've got it down pat! I don't know if it was the owners that were working there, or who I was dealing with, but I know I'm not the only one that feels this way because the couple in front of me started to leave and turned around to introduce themselves by name and get the name of the woman who helped them. When was the last time you left a retail store and did that? I don't even want to price shop anything on Amazon because I do not want this store to go anywhere. We've had our pool for six years and this is the first time I've ever even thought about leaving a review for one of them. I hope they are here for a very long time!

Very kind staff and knowledgeable about reading the current levels of your pool water and letting…read moreyou know what's good and what is incorrect. However, multiple times they have struggled to know what to offer to correct the chemical levels. Make sure you do research and know what you need to buy or they will oversell you on products you may not even need.

We were losing water and needed a repair. We called around for some quotes but we always end up…read moreback at Hydra. Not just because we bought our pool and hot tub from Hydra, but because they consistently have the best service. Mike, their service technician, responded quickly to our concern. He came out and was on time. Unfortunately, that morning, an animal decided to go for a swim and didn't make it out alive. Due to this, we had to reschedule and Mike made it a priority to get back over ASAP - once we shocked the pool! He came again, on time and prepared and fixed the pool. Right in time for the last day of school! Thank you Hydra - Thank you Mike

Mike Wilson was amazing! Very communicative, efficient, and friendly. I just moved into a new house…read moreand he helped give me clear direction on the state of my hot tub.

Good product supply . Was assisted promptly. Easy to find. Good location.would definitely recommend…read moreif you have a pool or a hot tub.

In a strip mall next to ubreakifix. Very well stocked store with friendly and knowledgable staff…read more They test your water and recommend the treatment. They have all the products you need They also have floats, toys, chairs , pumps,and everything for your pool or spa. I live in Gastonia and I drive here because of the expertise and full stock of products

We were having a really hard time getting our pool ready this season and had Brett recommended to…read moreus. He came out and gave us great advice and recommendations. We thought we needed the sand in our filter switched out and instead of just jumping at a chance to make money he let us know our filter was still working as it should be and taught us a few things to help it function better. We were also interested in converting to a salt pool and he was able to do this for us pretty quickly! Would definitely highly recommend and have him back for any of our pool needs.

Brett was phenomenal! He jumped in and helped me sort out my pool issue before I destroyed all of…read moremy equipment. Very professional, helpful, patient and prompt. We all need a Brett in our lives!! Thank you.

Heather M. When we…read morehad a problem with the pool in our new home, we called many area pool companies because our motor wasn't working and the weather was going to drop to freezing temperatures that night. Cathy called us the same evening and walked us through winterizing the pool so our pipes didn't burst. The next morning she had Mike sent out to assess and trouble shoot the issue. It was the excellent customer service that got us through this challenge. Cathy continued offering advice and options until we were comfortable with our solution. We are sticking with Caymen Pools & Spas for all our future pool needs and you should too. They are very knowledgable and truly care about the welfare of their customers.

Super super helpful! We go to them for all of our pool needs. They're great with answering…read morequestions, finding the right equipment, and they never try to upsell us. Would definitely recommend!

When I started looking for pool companies, I interviewed four people who represented their company…read more Out of all the consultations, my favorite was Blue Haven Pool. I had the privilege of working with Blue Haven Pools in May 2024. Clint's professionalism at the consultation, his informative handouts, and his consideration of my vision gave me confidence in the team. Blue Haven gave me a 3D scope of what my pool would look like without the extra costs. Despite the initial mess, the process was smooth, and the communication was top-notch. The Director, David, made us feel comfortable through the process and worked diligently to get my pool up sooner than the original plan. As a business owner, I was impressed by the teamwork and punctuality of Blue Haven Pools. Their enthusiasm was infectious, making the project even more exciting. The final result was beyond my wildest dreams-my home had been transformed into a luxurious resort. I wholeheartedly recommend Blue Haven Pools if you're looking to turn your space into a paradise.

I would not recommend this pool company based on my experience. The workmanship fell well below my…read moreexpectations, and several aspects of the project appeared rushed or improperly completed. I noticed issues with the quality of the work that should have been caught and corrected before the job was considered finished. When concerns were brought to the company's attention, the response was disappointing, and I was left feeling that customer satisfaction was not a priority. A project as significant and expensive as a pool installation should be completed with attention to detail and pride in the finished product. Unfortunately, the quality of the work did not justify the cost, and I would advise others to thoroughly inspect all work and get clear commitments regarding quality standards before hiring this company. Most recently they came out to fix an uneven tile and again the workmanship is very poor. I have reached out to Landon Hoffman and requested he come out and inspect the poor workmanship himself and no response. Do yourself a favor and stay away from this company!