I highly recommend IPD for your pool project. They IPD team is very professional and will create a…read morepool that fits your budget.

Matt Bailey and his team at Innovative Pool Designs are all top notch! We had a very great…read moreexperience with our recent gunite pool build. Matt the owner is very responsive and on top of any concerns or questions that we had throughout the process. We found the entire process pleasant and the pool was completed ahead of schedule! They are very honest and we didn't find any hidden fees that we have unfortunately experienced in the past with builders. Every single person that works for the company is super friendly and very knowledgeable!

We have been using Imperial Pool since 2011. We were very happy when they opened up their Clover…read morelocation 2-3 years ago now. Barrett is top of her class when it comes to knowledge and friendliness. Bring in your water sample and they will test it at no charge and tell you what you need to get your pool/spa back to where you want it to be. Not only do they tell you what you need, they give you a detailed, step by step instruction on how to apply. Kevin (owner?) also does pool repair, liner installation, etc. Fantastic overall.

Bought two pairs of sunglasses here at 50.00 each. One pair is losing color all around the lenses…read more Sales guy tells me to contact the manufacturer to mail back for store credit. Instead of exchanging them and they send them back. Not thrilled with their customer service in the least. I like to patronize local people but it looks like Leslies gets our business from now on.

Our experience with Aloha Pools was fantastic from start to finish! Melinda and Dean walked us…read morethru every step of the process, and were always available for questions. In fact I texted Melinda today, one year after our pool was installed! I had a question that she promptly answered! They really were helpful and our pool is awesome!

A career pool consultant had advised us that Aloha Pools is the best pool building contractor in…read morethe Charlotte metro area, and our experience with them definitely proved this recommendation was well deserved! We had been burnt by flawed work on the initial build by a another firm, so were very glad to learn that Aloha has expanded into the repair and improvement side of the trade craft. And, we were even more pleased to get their bid to bring the pool to top standards, which was less than we could hope/ imagine. And, best of all, they exceeded our highest hopes/ ideals, completed the work quickly, and were amazingly responsive throughout the process. Aloha has awesome personnel at all levels, dazzles with quality and value, demonstrates old fashioned commitment to their quality and value, and ensures confidence that you'll never need to look for any other pool builder/ servicer in the future. We are so grateful for Miguel and crew!

I highly recommend Speedway Pool Cleaning Service. They are professional, reliable and quick to…read morerespond. We've used several services and Speedway is by far the best.

I needed pool service for my father's pool (he had to move to assisted living) and Will answered my…read morecall right away. He came out promptly, assessed the pool's condition and put a plan together to get it back to chemical balance. The pool is now beautifully clean and clear. He also, per my request, replaced the filter sand, broken lateral, and old, brittle multiport (valve on top of filter), all at very reasonable prices. Highly recommend!

I am a Realtor in Charlotte and to me my home is a reflection of my love for houses and how they…read moreare that little part of the world you can call your own. I tell people to enjoy where they live. Make the most use you can of every square inch of the lot. I am a big fan of the beauty of swimming pools. When showing homes, I often tell people that a pool would look great in this yard and how it can work for them. In Charlotte, our weather is good enough that you can really take advantage of the outdoors year round. I had no intention of building a pool when we started to a remodel and addition project. My contractor looked at me and said, a pool would look good right there while pointing to an almost barren strip of grass. So began our love of pools. I can't tell you all the wonderful things about Pool By Design. Tommy, Simon, Jo and all the contractors were great to work with in building our pool. Our construction job was probably a bit different than most. We added a separate garage and an extensive patio all in a very small area. Home sites just aren't that big in Ballantyne. Just so happened we were dropping a pool in the middle of all of that! The first phase involved digging the pool and creating the base shell. Then our contractors came in an built the garage and patio. 7 months later Pool by Design came back to finish their work. We were a bit hesitant about what we wanted to do with the pool decking. We told Simon what our thoughts were and the team was able to create a distinct look with concrete that made it look as though the pool had been there forever. Beautiful! That was in 2006 / 2007. Since then we have had no issues with the pool except for an occasional bulb burning out, but that has been about it. The back of our house looks out at the pool. We have never covered in the winter so that we can enjoy it every day. If you are interested in building a pool, come by my house and take a look! You'll quickly learn that I am a big fan of Pool by Design and if I ever build another, they will definitely do the job. David Huss Allen Tate, Realtors david.huss@allentate.com

Our contract was signed with Pool By Design March 22, 2019 to construct a small 12,000 gallon…read moreresidential pool at our home. It is now 19 months later and we still do not have a final permit. Mecklenburg County failed their electrical work over 6 months ago. We have reached out to Michael and Heather by both text and email only to be reassured the issue will be taken care of immediately. You may like their price, but be forewarned. Once they have your money, they are finished with you....just not your pool.

I can't say enough good things about this Pink Flamingo Pool Co. From my first inquiry, their…read morecommunication was outstanding. They responded promptly, kept me in the loop throughout the entire process, and never left me wondering what was happening next. What really set them apart was how thoroughly they walked me through my options. Instead of just telling me what to do, they laid out every possible approach, explained the trade-offs, and gave me a clear estimate for each one. I felt empowered to make the right decision for my situation rather than pressured into anything. They were friendly, professional, and clearly hard-working. They took pride in their work and it showed. If you're looking for a pool maintenance company that's responsive, transparent, and genuinely good at what they do, look no further.

Absolute joke, wasted an entire week, trying to get something fixed and for them to just ghost me…read moreis just unprofessional. Do not waste your time with these people. I emailed these people. I called these people at Lis eight times I text message these people they don't respond to anything. If you don't wanna do a job be professional enough to say hey we're going to pass on your job thank you or we're not capable of doing your job. Thank you. But they are absolute trash. I don't think they're capable of doing anything besides cleaning pools at a mediocre level.

My pool steps were in bad shape with over 30 years of use! Brandon came out and refinished them. He…read moredid what appeared to be a good job initially, however; once the finish dried, some of the older repairs made over the years were bleeding through the new finish. The reason I gave him 5 stars is because I contacted him and he came back and added a second refinishing layer. They now look great! In today's climate where a lot of people disappear once paid, he was there standing behind his work! That means a lot to me!

Dockery pools put in a beautiful pool for us 7 years ago. We did have to hire someone to put in a…read morecompletely different drainage system to the tune of $3000 because the one installed didn't work. We have not had a lot of trouble with the pool but sand began shooting out a few weeks ago. We figured the sand needed to be changed! We called our pool repair company and the technician said the impeller had no screws in it and should have had 6! They design a beautiful pool but please have someone else check their work to make sure everything is put together properly!

Rod did a massive pool for me with diving rocks, a Boulder wall, and patio…read more Turned out beautiful! The first reviewer must have his companies mixed up. Rod and the crew were super friendly and had great communication with me throughout. Will hire again.

Had a very bad experience with Rod, the owner of this small outfit. Poor customer service and…read moremisleading. I recommend finding any other pool builder in Charlotte.