We had a phenomenal experience with Aloha Pools from start to finish. They didn't just build an…read morein-ground pool and spa - they created an oasis in our backyard that's truly world-class. The craftsmanship is flawless, and the attention to detail is second to none. What really sets Aloha Pools apart, though, is their commitment long after the pool was completed. They stand behind their work fully and treat us not as just another client but as valued members of their community. Any time we've had questions or needed assistance, their team has been there quickly, always professional and genuinely caring. It's rare these days to find a company so dedicated to quality and lasting relationships. We couldn't be happier with our pool and the entire experience with Aloha Pools. Highly recommended! P.s. They love dogs too!

A career pool consultant had advised us that Aloha Pools is the best pool building contractor in…read morethe Charlotte metro area, and our experience with them definitely proved this recommendation was well deserved! We had been burnt by flawed work on the initial build by a another firm, so were very glad to learn that Aloha has expanded into the repair and improvement side of the trade craft. And, we were even more pleased to get their bid to bring the pool to top standards, which was less than we could hope/ imagine. And, best of all, they exceeded our highest hopes/ ideals, completed the work quickly, and were amazingly responsive throughout the process. Aloha has awesome personnel at all levels, dazzles with quality and value, demonstrates old fashioned commitment to their quality and value, and ensures confidence that you'll never need to look for any other pool builder/ servicer in the future. We are so grateful for Miguel and crew!

From the first day when I met with Bob until today, I only have good things to say about…read morePoolscapes. The entire team is professional, knowledgeable, responsive, and transparent with all costs. I am new to North Carolina and am so happy that we chose Poolscapes to install our pool. They are a one-stop shop which I loved. I did not have to deal with different contractors for the project. I highly recommend them for any and all of your pool needs, you will not be disappointed.

We waited for Poolscapes for several months because of all the great things we have heard. The wait…read morewas surly well worth it. I have built homes for many of my years, and I have never had such professionalism in all of those years. They showed up when they said they would, and if they were running an hour late they would call to let us know. The guys cleaned up every single night, and every single person on the job could not have been more respectful and polite, and their foreman kept us informed daily of each upcoming step. I am extremely OCD when it come to quality, and Poolscapes was all that We could have asked for!! They finished exactly when they said they would. Actually a few days shy of the time they told us. My wife & I could not be more pleased with our new pool. We are thrilled that we waited!! Thanks Thalia and Bob for all memories we will create with all of our Grandchildren and the rest of our family & friends. Karen & Scott R.

My pool steps were in bad shape with over 30 years of use! Brandon came out and refinished them. He…read moredid what appeared to be a good job initially, however; once the finish dried, some of the older repairs made over the years were bleeding through the new finish. The reason I gave him 5 stars is because I contacted him and he came back and added a second refinishing layer. They now look great! In today's climate where a lot of people disappear once paid, he was there standing behind his work! That means a lot to me!

Dockery pools put in a beautiful pool for us 7 years ago. We did have to hire someone to put in a…read morecompletely different drainage system to the tune of $3000 because the one installed didn't work. We have not had a lot of trouble with the pool but sand began shooting out a few weeks ago. We figured the sand needed to be changed! We called our pool repair company and the technician said the impeller had no screws in it and should have had 6! They design a beautiful pool but please have someone else check their work to make sure everything is put together properly!

I can't say enough good things about this Pink Flamingo Pool Co. From my first inquiry, their…read morecommunication was outstanding. They responded promptly, kept me in the loop throughout the entire process, and never left me wondering what was happening next. What really set them apart was how thoroughly they walked me through my options. Instead of just telling me what to do, they laid out every possible approach, explained the trade-offs, and gave me a clear estimate for each one. I felt empowered to make the right decision for my situation rather than pressured into anything. They were friendly, professional, and clearly hard-working. They took pride in their work and it showed. If you're looking for a pool maintenance company that's responsive, transparent, and genuinely good at what they do, look no further.

Absolute joke, wasted an entire week, trying to get something fixed and for them to just ghost me…read moreis just unprofessional. Do not waste your time with these people. I emailed these people. I called these people at Lis eight times I text message these people they don't respond to anything. If you don't wanna do a job be professional enough to say hey we're going to pass on your job thank you or we're not capable of doing your job. Thank you. But they are absolute trash. I don't think they're capable of doing anything besides cleaning pools at a mediocre level.

My husband and I wanted to take the time to offer our rave reviews of Lombardo Pools. Working with…read moreKeith and trusting him to keep steering us in the right direction during our pool build was invaluable. The crew was hard working and professional throughout the process. Our pool was on time and on budget and we are thrilled with the outcome. We have already recommended Lombardo Pools to our friends who are in the process of building. We recommend Lombardo to you too!!!

I purchased a home with spectacular pool built by Lombardo Pools. The pool is beyond phenomenal and…read morea bit overwhelming because it has so many cool features. The bad thing is I don't know how to work anything for when it comes to Maintance: vacuuming, back washing etc. the pool has many features including waterfalls, waterslide, spa, lights, heated, solar etc. I called to schedule an appointment for a "pool school". Was told that someone would call and schedule an appointment. It has been 3 long weeks no call to setup the appointment. When I call to follow up, no one answers. Messages left, no one returns calls. You may be busy, but a courtesy call for a new customer would be nice. I am very disappointed at the customer service with this company. If they weren't the pool builder, I would go else where....and probably will anyway. At this time, I do NOT recommend this company. ***UPDATE: I have been contacted and have a scheduled "pool school" on Tuesday. Once I have officially been helped & educates, I will update my review. Thank you for the return phone call!!

Our contract was signed with Pool By Design March 22, 2019 to construct a small 12,000 gallon…read moreresidential pool at our home. It is now 19 months later and we still do not have a final permit. Mecklenburg County failed their electrical work over 6 months ago. We have reached out to Michael and Heather by both text and email only to be reassured the issue will be taken care of immediately. You may like their price, but be forewarned. Once they have your money, they are finished with you....just not your pool.

I am a Realtor in Charlotte and to me my home is a reflection of my love for houses and how they…read moreare that little part of the world you can call your own. I tell people to enjoy where they live. Make the most use you can of every square inch of the lot. I am a big fan of the beauty of swimming pools. When showing homes, I often tell people that a pool would look great in this yard and how it can work for them. In Charlotte, our weather is good enough that you can really take advantage of the outdoors year round. I had no intention of building a pool when we started to a remodel and addition project. My contractor looked at me and said, a pool would look good right there while pointing to an almost barren strip of grass. So began our love of pools. I can't tell you all the wonderful things about Pool By Design. Tommy, Simon, Jo and all the contractors were great to work with in building our pool. Our construction job was probably a bit different than most. We added a separate garage and an extensive patio all in a very small area. Home sites just aren't that big in Ballantyne. Just so happened we were dropping a pool in the middle of all of that! The first phase involved digging the pool and creating the base shell. Then our contractors came in an built the garage and patio. 7 months later Pool by Design came back to finish their work. We were a bit hesitant about what we wanted to do with the pool decking. We told Simon what our thoughts were and the team was able to create a distinct look with concrete that made it look as though the pool had been there forever. Beautiful! That was in 2006 / 2007. Since then we have had no issues with the pool except for an occasional bulb burning out, but that has been about it. The back of our house looks out at the pool. We have never covered in the winter so that we can enjoy it every day. If you are interested in building a pool, come by my house and take a look! You'll quickly learn that I am a big fan of Pool by Design and if I ever build another, they will definitely do the job. David Huss Allen Tate, Realtors david.huss@allentate.com

I highly recommend IPD for your pool project. They IPD team is very professional and will create a…read morepool that fits your budget.

Matt Bailey and his team at Innovative Pool Designs are all top notch! We had a very great…read moreexperience with our recent gunite pool build. Matt the owner is very responsive and on top of any concerns or questions that we had throughout the process. We found the entire process pleasant and the pool was completed ahead of schedule! They are very honest and we didn't find any hidden fees that we have unfortunately experienced in the past with builders. Every single person that works for the company is super friendly and very knowledgeable!

Thank you, Tyler, and Bob for getting my spa up and running again!…read more What a pleasure to work with people who are professional and knowledgeable! I cannot say enough good things about this company! Thank you! Lori

Tyler at Hot Tub Guy fixed 17 leaking jets in my hot tub. He was quick and the price was right. I…read morehighly recommend!