I visited this wonderful establishment via and Yelp Event and boy am I glad I did... such kind and…read moreinformative staff. I loved how dedicated they were to truly help each individual with their particular needs. I received a mini facial and I'm looking forward to eventually scheduling a full facial. It includes head, neck, and hand massages, to name a few. I get full body massages a lot and I think this was more relaxing for some reason. It's really funny because I don't even like people touching my face! The owner and staff do everything to make you comfortable and calm and they do a great job of it. I definitely recommend checking this place out.

Came here for a mini facial and 1:1 consultation to this cute family business. The vibes are so…read morecute and calming. The rooms where the facials and massages are done are very clean and have a calming aura to them. When I was getting the facial done, it was definitely very soothing, I fell asleep. My face felt soft and I did see a glow even after just a mini facial for refreshing. The owner is also very sweet and knowledgeable about the various things you can do to build a daily routine that works for you and your skin. Would definitely come here again.

I am disappointed with how my membership cancellation and outstanding services have been handled…read more On two separate occasions while I was an active member, my scheduled services were cancelled at the last minute--after I had already arrived at the spa. Being informed of a cancellation while I was already there was both inconvenient and unprofessional. When I cancelled my membership in May, I was told that I would have 90 days to use my remaining services, which I understood to include two services due to the billing cycle. Two days ago, I called to schedule those services and was told there was nothing noted on my account and that management would contact me. I never received a return call. When I called again today, management informed me that the contract actually allows only 60 days after cancellation and that my services expired on the 9th. Ironically, that was essentially the same time frame in which I had already reached out to schedule them. Had someone returned my call as promised, this situation may have been resolved before the deadline. The manager also informed me that I still have unused gift cards purchased in November that I can use toward services. While I appreciate that those gift cards remain available, they are entirely separate from the membership services I had already paid for and should not be presented as a substitute for the services that were still owed. Overall, I find this experience to reflect poor communication, inconsistent information, and subpar customer service. Between the last-minute cancellations, the failure to return my call, and the conflicting information regarding the cancellation policy, I have been left with very little confidence in how customers are treated.

This was one of the best massages I've received, everyone there is insanely friendly. I had the…read moreHimalayan package w Stella, I will be booking with her again she was amazing!

As a woman who wears many hats, including a crown, no one can better appreciate the need to have a…read moregreat team of beauty and wellness professionals by your side. While my platform, "Tragedy to Triumph," was developed from my personal experiences of losing my father and sister to drug addiction and overdose, it was through pageantry that I would pursue this passion to help spread awareness. While holding the title of Mrs. #Harrisburg American 2023, I was crowned Mrs. Pennsylvania American 2023! Fast forward a few months of representing my state in so many public appearances that I knew I wanted to get serious about my skincare goals. The more opportunities to attend public appearances, the more excited I became about competing at nationals. While searching for medical spas in central Pennsylvania, I found Glo Skin Care MD. For over 13 years, GLO Skin Care MD has established itself as the top premier med spa in the Central Pa region. I wanted a practice that stays on the cutting edge and specializes in medical aesthetic services and wellness. It was also important that I found a place that would listen to me and a practice that treats me as an individual. Upon entering this elegant, warm medical spa with breathtaking views, you know you made the right decision. The nurses are personable, very knowledgeable, and immediately make you feel at ease. I met the owner of Glo Skin Care MD, Carmen Johnson Kitts RN, at a Gals that Brunch Harrisburg networking event. Upon meeting, I quickly noticed that she is down to earth, genuine, and a good person who deeply cares about others. Nurse Kitts is exceptionally talented, listens to your concerns, and gives you options for what she believes will best reach your goals. Nurse Kitts is a Registered Nurse who has been practicing in the medical field for over 25 years. Her strong background in Emergency medicine and extensive work as a scrub nurse in the Operating Room sets her apart from other nurse injectors in the area. Her mindset that she doesn't do "cookie cutter work" solidified my decision to choose GLO Skin Care MD. Since beginning my journey, I can attest to the top-notch service and the incredible results I have experienced since becoming her client. Since working with her, I look refreshed and better than ever! Some services they specialize in at GLO include and are not limited to: Injectables, PRF (Platelet-Rich Fibrin) for acne scars and hair restoration, Custom Skin Care, Microneedling, PDO Threads for the face AND body, Plasma IQ, treatments, Oxygen Bar treatments, IV vitamin drips, Sclerotherapy (leg veins, spider veins), and many more results-driven services. Carmen and her team members pride themselves on being educated and passing that along to their patients. They are also thorough in their explanations of what to expect during and after treatments. I have worked with several other Med Spas in the area, and the differentiating factor that sets Glo Skin Care MD apart from the competition is their wholesome, family-like, welcoming approach. Starting with my phone call to schedule the appointment, Erick quickly answered the call and answered all my questions and then some. During your first moments in the door, you'll meet Tracy. She will quickly work hard to make you feel like you've been going there for years. Carmen takes client follow-up to the next level and ensures that her clients are comfortable for the days to follow and that no question goes unanswered. With SO many of these services popping up every day, on every corner, it's hard to know where to go. I say, "Look at your friends. Who looks good? Where do they go?" It was a no-brainer since I am connected to several men and women already going here. Thank you, GLO Skin Care MD, for boosting my confidence! It's just the edge I needed to feel ready to compete at Nationals in Las Vegas this month! Oh, and I promise ... I won't let you down! Thank you so much! Susan Ewing-Rathfon Mrs. Pennsylvania American 2023

I and VERY picky when it comes to my skincare, and I can't speak highly enough of Carmen!…read more She has completely changed my life and given me my confidence back. After breaking out throughout pregnancies I was left with acne scarring on my cheeks. I would never dream of leaving the house without makeup on. Now, a year after working with her and using her skincare I am left with GLOWING skin and would rather go foundation-free. Seriously- do yourself a favor and check her out. You'll be so happy you did!

After leaving the Hershey Hotel Spa to check on availability here at their recommendation, my…read moreteenage daughter politely asked about availability for a pedicure. The woman at the front desk was extremely rude and condescending in her reply. If this is how they treat even a kind young person, they clearly have overall terrible customer service. I will happily take her elsewhere!

The cocoa in the relaxation room really is some of the best I've ever had. My husband and I both…read morehad the Dark Chocolate Spa package with scrub, massage, and facial. The scrub was lack luster and I will not do it again. The dry brushing was less than comprehensive and the scrub itself was hardly exfoliating. I have had better scrubs with a nylon mit in Korean bath houses. Save yourself the mess and do your own in the tub or shower at home. The massage and facial were absolutely worth doing though. Next time we go, we will explore some other service to complete our spa day while keeping with the massage and facial. The shower in my room also dripped the entire time and made it very difficult to relax. Despite the technician acknowledging this, no apology or compensation was attempted. I was rather off put by that. I was very relieved that my facial occurred in a separate room after the scrub and massage were infringed upon by the incessant dripping.

I had such a nice experience at my first head spa! Mimi was so sweet, welcoming, and made the whole…read moreexperience very relaxing. I loved being able to just sit back and unwind while she took care of everything. She finished by blow-drying my hair, and I loved how it turned out! You can tell she really cares about creating a relaxing experience for her clients. I definitely recommend giving her a try, especially if you're looking for some time to relax and be pampered!

I went to this spa to try out a scalp and head massage. I was gifted the serenity retreat package…read moreand enjoyed the experience, but was a bit underwhelmed with parts of it. The total package cost about $230 for a 2 hour session that included head, neck, scalp massage, hand massage, dry brush and shampoo, and gua sha face sculpting. It also included a sound bath and Chakra realignment as advertised in the package. Every portion lasted about 2 to 3 minutes, so just when you were becoming relaxed, she'd start a new piece of the package. As its in a salon, it was pretty noisy hearing the staff speaking with each other and alot of noise from the dishes being used. I appreciated Mimi's customer service, but thought it was a bit lacking on a gentle touch. When she would move my head to rinse, it was an abrupt movement and basically pushed my head up to sit up rather than just guiding me. The massages were more like light rubs and again, only lasted about 2 to 3 minutes. The hot stone rub lasted about 2 minutes. The sound bath lasted 3 minutes and I dont even know if she realigned my chakras. I felt as though there was too much involved in these packages to really help relieve stress or focus on one portion of the body. For the amount of money paid, I would have expected a bit more, but not a bad experience.

I visited this Spa recently to use a Groupon for a Massage+Exfoliation+Wrap Treatment…read more The staff was very nice and attentive, quick to accommodate any extras we wanted like manicures and waxing. They have 2 treatment rooms, so 2 of us were shown to their treatment rooms the others to the relaxation room. This relaxation room was very cozy... fireplace, couches, chairs, and included a BYOB set-up (ice, glasses, napkins) for the drinks we brought with us. Overall, the treatments were very relaxing and better than I expected. Speaking with some of the staff, I found out that a majority of them used to work for the famous Hershey Spa so I assume that people who have been there can expect similar service. Note: For clients interested in waxing services, bikini waxes only (they do not yet provide brazilian waxes).

Here today at Faces By Kristine for an overdue facial (I missed my monthly December facial), the…read moreDermalogica LuminFusion Facial is what my skin needed. Why? The key benefits of the LuminFusion treatment include reviving dull-looking skin, refining skin texture & tone, and minimizing the appearance of aging. This treatment is perfect today since I noticed bags developing under my eyes. Krissy listens to you and is knowledgeable about what your skin needs at the time of your appointment. Krissy's salon is private, comfortable, and soothing for your service.

I've been seeing Kristine for facials and skincare products for a little while now, and I cannot…read morerecommend her enough! Her facials are not only the best I've ever had, but she also takes the time to understand my long-term skin goals. She creates customized plans for my at-home skincare routine and recommends products that actually work for me, which has made a huge difference. On top of her expertise, she's just an awesome person - so cool, fun, and easy to talk to! I always leave my appointments feeling relaxed and confident, knowing I'm in great hands. If you're looking for someone who truly cares about your skin, who tells it like it is, and makes you feel like a VIP every visit, go see Kristine. You won't regret it!

This place is amazing! I love how you can relax before and after your massage. They have a very…read morerelaxing quiet room, a sauna, a steam shower, robes, beverages, etc. Most places around here you get your massage and then you have to leave. Here you can take your time, grab a shower, sit and read a magazine. Definitely will go back!! I only did a massage so can't say anything about the salon.

Poor customer service.... Took me 2 hours to reach someone…read moreby phone after repeatedly being placed into their message system. Left message, no return call. Only when I called hours later did I reach someone only then not to be accommodated. Very frustrating and disappointing.