I came here for treatment of my sciatica and lower back pain. From the moment I arrived, the…read morereceptionist and physical therapist were both friendly and welcoming. I left feeling noticeably better after my visit, and I especially appreciated that they provided me with a personalized plan to continue my recovery at home.

I had Pelvic Floor therapy and the therapist was courteous and respectful. But the receptionist…read moreJaqui gaslighted me. I am not returning to that place in my life. You should get better trained personnel to answer and deal with vulnerable patients.

Nick, the OT at Carnahan, gaslighted me. Apparently, he's second in charge after the owner of…read moreCarnahan. After giving me a grip test, which caused me severe pain the next day, he saw me and while "treating" me told me "the reason you're not healing is because of your attitude." He proceeded to make light of my mental health illness and speak condescendingly to me regarding it. Not a speck of professionalism and ridicules you to excuse his lack of expertise. There are people who talk about you behind your back, and then there's Nick.

Today was to be my first PT. My appt was for 8:00am. I was told to arrive by 7:45. I was there by…read more7:40. I feeled the paperwork out. Then sat down to wait. In the paperwork one of the rules had to do with being on time, and if I was late, I could lose my slot. At 8:13 I approached the desk and informed the receptionist that I would need to reschedule, and that my time is just as important as theirs. I noticed two men taking at at station, and the girl said that one of them was my PT. I asked if it was the tall one with his hair in a knot. I then told I did not want him, and that I would taking anyone else. I was then put on a call list if someone was to cancel. About 1 hour later I get a call that they had an opening at 5:30 with someone else. I said I would be there. 2 hours later I get a call that the PT person at 5:30 did not take medicare. Apparently they only had 2 people who do the initial evaluation. She said that Andrew the man I didn't want would call me and see if what could be done. I politely refused and said I would go somewhere else. I am a 70year old women in pain and felt very disrespected. I was told that he was very busy and that was why he was late. If he had least came out and told me that he was running late, I would have waited. It is all about respect. It is common curtsey. I advise that in the future this company should counsel the people that work there to be aware of when and what time their clients are due in, and make contact with them if they are running late.

Bad experience at check in. Very rude and loud lady with glasses at front desk. Yelled my name…read moreacross the waiting room. Back office staff and Dr Kasper were great, very attentive & proffesional.

Dr castello is grate don't get me wrong, what I find so irritating is having to wait two hours to…read moreeven be put in a room and then have to wait even longer to see the dr. Just to talk to him for 10 minutes. What sucks too is when you call its almost impossible to get through to talk to someone. When I needed disability paperwork filled out they continuously kept messing up on the paperwork causing it to get rejected multiple times. I honestly wouldn't recommend this place to anyone and if you do go be prepared to wait hours

Had my initial visit with Chris to discuss how we were going to attack my injury. It seemed to go…read morewell but after a handful of visits. I haven't even talked with Chris again. I've always had younger kids working with me. But I just can't figure out how they're supposed to write up my progress from the therapy if I've never seen the therapist again. So far, just not feeling it here at Sims.

My therapist and the aides are awesome. Hard working, personable and knowledgeable. However, not…read moresure if it's the owners or management that over schedule. I don't feel the staff was able to give the time they know is needed for healing and teaching. Maybe I'm naive to the realities of therapy but the actual time spent on patient care was minimal. The facility looks run down and in need of updating. After a month, i realized i could continue at home and give my spot to someone who could benefit. The staff was professional however i got the vibe that they bust their butt, provide as much as they can but the the powers to be must only see dollar signs and how can we turn over the most amount of patients for minimal cost. Wasn't horrible but could use some improvement. Therapist/Aides A+. Facilities/owners/management C.

Dr. Blackburn has a good reputation as a surgeon and he was there at Marian Hospital when my…read morehusband arrived via ambulance with a broken hip. Dr. Blackburn performed successful surgery within a few hours However, since the surgery the follow up appts have been difficult to get. When Blackburn says come back in 6 weeks, the office staff says no appts. available for 10 weeks. This happens every time. Then this last appt. we had to wait over an hour beyond the scheduled time.

Excellent surgeon! I had a total hip replacement due to avascular necrosis. Poor post op care…read morerelated to pain management. Not sure if it is a problem with the communication between office staff and DO and PAs. His policy is to get pain medication for 1 week at a time, but it takes 1 week to authorize the refill of the prescription; therefore, there isn't any pain control in between refills, usually for about a week.

Services and their communication with patients is horrible! My husband came to them for orthopedic…read moreshoes that took about 3 months to receive when it should've only taken a month- the staff here didn't call to let us know about the delays in shipping, and when we called multiple times to ask when the shoes should arrive, they didn't know. Not to mention them being hard to reach by phone. Never in office. After receiving the shoes my husband had a scheduled follow-up appointment, when he arrived to the appointment NO ONE was there, office was closed for a week, and they never called to notify us of this! We don't live in Santa Maria where this office is so that was a waste of time, and they're hardly ever in Lompoc either. They've given us the run around for months. and it's ridiculous wasting our time. There's no reason that a patient has to call an office multiple times just to inquire about something that should've been the offices responsibility to communicate with the patient from the start.

staff was amazing! so helpful getting all my documentation from my doctors…read more mr birkholm is so sweet

I rarely leave negative reviews, but I felt this experience was important to share…read more My first visit mostly involved intake with the physical therapist and a short treatment on my hand, which seemed fine. During my second visit: * I only saw the PT briefly before being directed to a young assistant who was not a physical therapist. * The treatment room was extremely cramped with essentially no privacy between patients. * While using ultrasound on my finger joint, the assistant became distracted in a side conversation with another staff member. * The ultrasound wand was repeatedly left sitting in one place instead of being kept moving. * This caused a burning sensation in the joint. I understand ultrasound is normally kept moving during treatment, which is why this concerned me. * I moved the wand several times myself until I eventually asked her to stop as the discomfort was increasing. * I was also instructed to perform one of the exercises incorrectly. When I mentioned the ultrasound issue to the PT on my way out, the concern did not appear to be taken seriously. When I later called to cancel my remaining appointments, I had to leave multiple voicemails during business hours and received no call back. After four attempts I finally reached the receptionist. Overall, in my experience this did not reflect the level of patient attention or professionalism I expect from a physical therapy clinic. I'm sharing this feedback in hopes it helps improve patient care going forward. I have since switched to AG Physical Therapy, where experienced therapists provide focused, professional care.

So I've been going to Beck and Cale physical therapy now for almost a month. Jeremy is the…read moregentleman who works on me and seems very knowledgeable about the physiology of the body. This is a no nonsense type of physical therapy. If you're looking for something that's fancy, this is not it. This is a physical therapy, that works at getting you back to your optimum health. My introduction to the front office was not good at all. I spoke with Jeremy in that regard and let him know exactly how I felt about the greeting I received from the lady in the front. Since that time, I strictly deal with the younger lady and my front office experience has gone much better for me.

Dr Sabatino took time to hear my symptoms and review my x-rays with me. After carefully explaining…read moremy situation we agreed on a plan going forward! He was compassionate+skilled! I would highly recommend him to anyone with a spine issue! Patti W

Im sad to say This offices care has left me feeling slightly neglected...MY first surgery couldn't…read morehave gone worse post op wise. Not only was my medication for post surgery not priorly authorized in time, which led me to not getting my prescriptions sent to the pharmacy prior to my surgery. But There I was, 5 hrs post op in extreme pain and waiting at the pharmacy to get my post op prescription finally. After waiting an hour for the pharmacy to fill the prescriptions that were FINALLY sent in, I was shortly after notified by the pharmacy tech that there was major concern with the combo of medications and the improper dosage and instructions. Therefor left me more time waiting on a response from my surgeon to correct instructions. In the end , no response from my surgeon.... which led the pharmacy to giving me a partial prescription due to feeling bad for me being post op and in so much pain but with a corrected dosage instructions to the proper California code. BUT ALSO highly encouraged my husband to purchase narcan due to the norco, and benzo combo with my other medications for my mental health being an exceptionally high amount of downers. I am now 24 hours post op and the medications have not been working well for me , so im still in extreme pain and surviving on little to NO sleep since i left the surgery center. This experience has left me disappointed and sad to have this be the care of my very first back surgery...