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    Pendley Heating & Air Conditioning

    3.4 (5 reviews)
    Open 8:00 am - 5:00 pm

    Services - Pendley Heating & Air Conditioning

    Air duct cleaning

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    10 months ago

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    8 years ago

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    7 years ago

    Have been waiting on a refund from this company. A situation that should been rectified two months ago. I would not recommend them to anyone

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    Dynasty Ducts - Fresh install of a bird guard.

    Dynasty Ducts

    (84 reviews)

    I had my ducts cleaned in November after having some major construction done within my home. The…read moreowner of All HVAC Services had referred me to ZeroRez stating that in his opinion, they were the company that did the best duct cleaning from any of the companies he'd seen. So, I called & set up my services. The two guys that came out were professional and did a great job cleaning the ducts as well as the dryer vent. They stated that everything was back in place, turned the lights off in the attic & closed the door. They provided before and after photos of the inside of the vents. I was happy with the work. Stupidly, I didn't think to go in to the attic to double check. I even referred some of my neighbors to ZeroRez. That was until I recently had an issue with my a/c which prompted me to go in to the attic with All HVAC Services owner. When we went in to the attic, we found some of the ductwork laying on the floor & the webbing that had previously held the ductwork in place was cut & laying on the insulation in my attic. Needless to say, I was pretty upset. The owner of All HVAC Services told me to contact ZeroRez to let them know, so I called. That was almost two weeks ago & still haven't received a call back from a manager. All HVAC Services owner was apologetic since he referred me to ZeroRez. The owner fixed the duct work and added it to the other items I had to have fixed. In the end I'll say, the initial cleaning was great. Neither I, nor the HVAC team could figure out why ZeroRez cut the webbing from the duct work as this was not necessary and ended up costing me more money. They could have at the very least notified me that they had to cut it for whatever reason, but failed to say anything. I could have had it fixed right away if I had known. ZeroRez customer service, when it comes to issues/complaints is not good. I expected more given the way the company initially started its service with me. I'm very disappointed in the overall outcome and tbh, not sure I'll recommend them to anyone else.

    TL;DR: Aggressive and rude worker. Doesn't respect your time at all. Owner first tried to shame me…read moreinto not posting a review, then tried to bribe me (see pics.) Since I posted a review on Google, he sent several fresh insulting and text messages to my partner. Since I understood that the ducts in my house might be old and need to be replaced, rather than go with the previous company I used, I found Dynasty Ducts. I called this company and asked them to come and clean my ducts. They tried to end the call without mentioning the cost, but after asking told me that the cleaning would be $200-300 and that was the only charge ever mentioned. First the person coming to clean my ducts called me 45 minutes before a 2 hour window, at 8:15 AM. When the duct cleaner pulled up, he didn't introduce himself and mumbled as he followed me into the house staring at me, as though I should know where to begin. After I asked him if he wanted to start inside or out, he began. After several minutes, he informed me that my ducts were of a type that can't be cleaned and they would need to replace them. When I went to ask questions, he just shoved a paper in my face, loudly speaking about code in an incoherent fashion. He followed this up by telling me that he needs to cut a hole in the lower ceiling and/or upper floor to replace the duct. When I tried to explain to him that that was unnecessary as the duct is not between floors, he began speaking louder over me to tell me I was wrong and the only place the duct could be was between the floors. After he got tired of talking over me and not answering any questions, he called his manager who never actually spoke to me despite being told twice that he was on speakerphone. Insultingly, he spoke only to his employee who then relayed it to me. While on speakerphone. The best part of the in-person interactions is that after they informed me that they aren't going to clean the ducts and would have to replace them by unnecessarily ripping my house apart, he then informed me that there was a $50 fee for coming out. This was never expressed prior to this, the only pricing ever mentioned by the company/owner were for the cleaning itself. Had this owner asked a few simple follow-up questions then they would not have come out here, e.g. asked what kind of ducting is already installed to see if it can be cleaned. My partner tried to call and complain about the service. Rather than being apologetic and calm, the owner continuously talked over her every time she attempted to talk. She informed him that the call was over and hung up. He immediately tried to call back, but was ignored. The real fun begins after this, when he began texting directly. I've included screenshots below of both sides of the conversation. As you can see he starts out with calling previous companies a "scam" and closing with a vague "that is on your karma." My partner returned a message already talking about how we know codes change, things might need to be replaced and we were open to that, but wanted better service than over-talk and being ignored. He then threw me under the bus, saying I don't understand codes, despite me asking questions and trying to explain to them both (the worker whose name is still unknown and the owner) that ripping the house up was unnecessary. He then devolved into condescension and talking down as though we hadn't already both tried to talk to him about these actual codes. My partner sent another message explaining, again, that the problem is not the codes and that it needs to be replaced, but that the "customer service" we received was very poor and that was our issue. He was then told the conversation was over. Despite this, he decided to send another text. In this one, he offered to refund the arbitrary $50 fee IF AND ONLY IF I didn't post a review. I did not accept his offer, as I feel more people should see this and understand exactly how he came to have such high reviews despite such awful service.

    AdvantaClean

    AdvantaClean

    (1 review)

    Super impressed with AdvantaClean. Greg came out to assess what needed to be done-he was…read moreprofessional and just an all around great guy to speak with. Jamey and Low came out this morning to clean out my ducts. They were extremely thorough, professional, and informative. They left my home cleaner than they found it. I'm so grateful to be breathing fresh, clean air. I would 100% recommend this company to any home owner.

    From the owner: If your home has been devastated by a recent flood or mold infestation, then acting with haste…read moreseems to be the only option. Waste no time and contact the licensed and insured professionals at AdvantaClean of Dallas in Cartersville, GA. We bring years of experience in the industry to perform disaster recovery services including mold removal and water remediation. You want to make your house feel like a home again and we will help make that happen. Avoid abandoning the issue if your home has been marred by mold or damaged by water. Exposure to water leads to mold growth, structural damage and other serious issues that can pose a threat to your family's well-being and health. We provide water removal services, air duct cleaning and mold remediation to combat these issues. If interested in our basement encapsulation or crawl space vapor barrier services, then let's talk more. We are happy to inform you of how our services can prevent electrical shorts, fire hazards and damage to your plumbing system. Count on our water removal services to protect your home. If you are looking to restore your home to its original state, then contact AdvantaClean of Dallas in Cartersville, GA about its disaster recovery services. From air duct cleaning to water removal services, our offerings are proven to protect your establishment from further damage.

    Pendley Heating & Air Conditioning - hvac - Updated June 2026

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