These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

Today I picked a plumber for life! After two other companies came out to look at my rockin' toilet…read moreand gave me huge estimates. I called Alex Betylin at Peach. He was recomended by a neighbor which is always preferable to searching online. He came, gave me an estimate which was a third of the other two, replaced the phlange on the toilet and was done. He was a really nice guy to boot! I couldn't have asked for any better service.

I had a prior excellent experience with Alex so called him when our kitchen faucet went kablooey…read more Admirable response time - within 24 hours of speaking with Alex, my new faucet was installed and my wife thought I was a hero. Thank you again, Alex! I'll always call Peach when I have plumbing issues.

I recently wrote positive reviews on multiple platforms regarding this company. Regardless of them…read moredelivering the wrong water heater tank instead of electric, they delivered gas, then when they did delivered electric tank it had gap in it. They damaged my floors by replacing my kitchen sink faucet. On Thursday, February 22, 2023, I specifically told them what part I wanted replaced, and the part was a cartridge that's inside my shower handle. They replaced the cartridge and additionally replaced parts that I did not request to be replaced. I've called them to have my parts back, and I suggested meeting with them for their convenience so that way I could return their parts. I received the invoice that I was not happy with due to them not following what customer requested adding additional parts that was not needed and billing me for it. Instead of writing a review I tried corresponding with the company regarding my concern and instead the lady got really rude to me.

We used this company earlier this year for a minor leak, based on the recommendation of a friend-…read moreThey responded quickly, were in & out fast, and did a good job. Yesterday our water heater died. After I'd researched prices and reviews, I called their office and Stephanie was able to schedule a replacement installed that afternoon. David and his son swapped out the unit and restored hot water before my wife returned from work... thanks. Rapid Flow doesn't show a lot of customer reviews here, and I may have opted for someone else (pricing and quality equipment were consistent with my research), but with my prior experience and their responsiveness, I went with my own "review". I'm please with their work... if it breaks tomorrow I'll post a retraction, but my impression from those I've encountered is, they'd make it right if I called.

I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

I recommend Thompson they have excellent service and they are great at what they do the prices are…read moreaffordable. Highly recommend others to do so as well. Bill G.

I needed one piece acrylic tub/shower combo 5ft wide,removed from my bathroom,and a new shower only…read moreinstalled,and these guys,Brandon,DeWayne,and Dan,did a great job. Very professional, well educated in the field, and technically trained,very polite, cleaned as they went. It looks so bright and white and clean. Very pleased.Price came in just under his estimate. They are very customer service oriented, and drive trucks with the company name and wear royal blue tshirts with the same.No magnetic signs. Brandon came to look at the job,gave me an estimate, I okayed the price,he ordered the materials,and was here yesterday and today,tearing out old, and installing the new. Could not have asked for a better company,crew,and office staff.Samantha was quick to schedule the estimate and get us on their schedule.Love working with locally owned and operated businesses. This is truly a service minded company. I would use them again if ever the need arises.

Moved to new (to us) 9 yr old home and had some issues with HVAC. Chastain came highly recommended…read moreby neighbors. Phil Barnette was our Technician and he was exceptional in every way from start to finish. Told me what we needed, did what was promised, on time, professional, kind, fair pricing - would highly recommend!!!

Absolutely awesome! I had a minor plumbing problem and I couldnt get most plumbers to even give me…read morea range as to what it would cost to fix. One wanted to charge me $50 for an estimate , another wanted $79. If I got four estimates I would have spent the price of the repair just on the estimate. I talked to these people and I could tell just by talking to them that they were good, honest people. They did what they said they would do and didn't look for ways to up my bill. Dallas is as polite as he can be and knows plumbing inside and out. Youre not afraid to let him into your home. It's not like youre going to call a plumber and have someone like Charles Mansion show up at your door. In any case, DEFINTELY give these people a ring if you have a problem.

I've never enjoyed having plumbers come out to my apartment so much! Grant and his helper (I forgot…read morehis name, but very sweet man) were so very friendly and so very skilled at their jobs. They made me feel comfortable and confident that my hot water heater situation was going to be taken care of, and I even learned a thing or two in the process. If I lived closer to Cartersville, they would be my regular plumbers without a doubt!

Total rip off. They charged me $266.45 to install my new toilet, and I removed the old toilet…read more Other Plumbers later told me $45.00-$185.00. Less than an hour job. They would not work with me. I will never use them again !

We had a major field line issue and got a quote from another company and Tidwell completed the work…read morefor half that price and did a quick and great job. Very pleasant and honest company and they will be our plumbing service for life - thanks again Tidwell for a job well done.

From the owner: We have been in business for 62 years and provide great timely service.read more

Great service. I submit inquiry on Yelp. Got call from Gary same day. I was able to schedule…read moreappointment in two days. They came in and look at my problem. Order details and come back to install them. I was happy with customer service. It was a little pricey per hours, but it worth it. I would use them again .

I had a plumber come out from Millwood today to fix a blocked toilet. Dane was professional,…read morepersonable and efficient. The Millwood team provided testimony to their reviews of excellent customer service and reasonable pricing, no job is too difficult and everyone deserves functioning pipes as a residential customer. I believe I have found my go to Plumber. Thank you!