We just listed our home with Monterey bay rental (link below) and we could not be happier that we…read morechose the right property management company! The professionalism of the team at Monterey rental is outstanding! We listed our home for long term rent on 10/01 and it was rented by 10/09! Wow!!! We are so glad we went with this property management company. They balance the needs of the owners and the renters so perfectly so it's a win win for everyone involved. The pictures of our home were so professionally well done (link shared) and the whole process of listing the home for rent was so smooth and meticulously done! Thank you Michelle, Debra and Jan! You are the best!! Link to our listed home: https://www.montereyrentals.com/pacific-grove/riviera

Recently hired this company to rent my house out and it turned into a nightmare…read more Poor communication, poor overall management If you have a home your trying to rent out there are much better options than this one! Our realator Michael Wiederholt simply lacks the communication skills and common since

A property manager who is honest and has integrity…read more I have been a tenant with Central Coast Properties for just under a year. Any issues have been dealt with promptly and without fuss. Lance Monosoff is interested in ensuring the property is kept to a good standard and he is savvy enough to know a good tenant vs a bad one. I highly recommend Lance and his company.

I don't know about their property management, but I used Lance Monosoff, who is Central Coast…read moreProperties, as my broker to buy a house. Excellent, excellent service. He has been in real estate in the Monterey area for decades, and knows all the neighborhoods, what to look for and what to avoid, and so much more. He knows who the reputable tradesmen and loan officers are. He is super-knowledgeable, and willing to go the extra mile. Plus, once you make a purchase, it's not over: he'll help with other issues that come up, as he's able. Highly recommended, without reservation.

This review is also a response to the 1-star review by Arvand. I was one of the tenants involved…read more Cliffnotes: Sterling was excellent, Arvand: terrible businessman/human. There was one property, two units. Front unit: 4br, Back unit: 2br. Both newly renovated. I applied for the 2br with the intention of getting a roommate, since it was really expensive. I had the most professional lease-signing, walk-through and inspection I've ever experienced, all courtesy of Sterling Property Management. Could not have been happier with their service. Then the drama with Arvand started. Phase I: AFTER I had signed the lease, he tried to strong-arm Sterling into making me sign a different lease with a month-to-month instead of a 1-year term. I'm military, high credit score, zero foreclosures. So not only was this totally unreasonable (maybe he wanted my lease terms to be the match the 4br unit for simplicity?), but it was twice-illegal. I can only guess that Arvand flew off the handle in his totally aggressive and unprofessional way of doing business, because Sterling terminated their relationship with him, not the other way around. Phase II (has nothing to do with Sterling, but helps discredit the bad review): Since there were still workers onsite and I had 20 days compensated at the Navy Lodge, I was very straightforward: I did not mind waiting for the renovations to be completed before moving in. I was assured several times by Arvand and his mother, Massy, (who was managing the renovations?) that the unit was done. So I moved in. It was not done. It wasn't wired for cable, the windows didn't shut, there was no outlet for the dryer, and one of the bathrooms was unfinished. Even worse, Arvand's mother barged into the unit unannounced at all hours of the day. She was scatterbrained, and would task workers with things they'd already done, or didn't need to be done. Never remembered when we'd coordinated something and would show up several hours early and ring the bell 14 times. Not hyperbole. Complete mess. Also, pretty shady. She had Mexican workers sleeping overnight on the ground in the unfinished front unit (I'd bring them gatorade and snacks, I felt so bad for them and they were really sweet), people drilling and propping ladders up against my windows at all hours... it was mess. By the end of the month, after 20 days with no cable or trash service (apparently during the renovation, Arvand had violated the trash policy so bad that the city of Monterey placed a moratorium on trash services for both units), not to mention CONSTANT privacy and lease violations, I asked for $500 (20%) off the rent. It was an overpriced unit, the renovations prevented me from getting a roommate, and 20 days without trash, cable or wireless?? I think it was justified. Arvand's response: "no, but you can move out". Literally. So I sent him a lease termination form and moved out. This is my seventh apartment since the Academy: Arvand was by far the worst landlord: abrasive, arrogant, and sketchy. He treats tenants like crap, so I'm sure he's worse with PMs. Phase III: Sterling manages my current unit (downtown area) and they're fantastic. My oven broke and I've locked myself out twice (I guess I can be scatterbrained too): Sterling is always quick, responsive and professional. I'd recommend them to anyone. As far as the one-star reviewer goes: My old unit was next occupied by an adorable couple with a newborn; they moved out almost sooner than I did. Last I checked, both units are effectively frat houses.

I'm so disturbed by the fact that this house is completely infested with mice. While moving my in…read morelaw out there were mice everywhere. One week later and the house is listed for sale!!! If anyone is looking to purchase 400 Sonoma Ave. in seaside please be aware that this company did not even bother to get rid of the mice! This company disgusts me. Not once did I ever receive a call back or any communication from them in any way. They have zero cares for people. Also, the gas line in the kitchen and fan for the oven I believe are illegal and not up to code however they had zero problems renting it to the elderly. In response to the owners reply. The rent was $500 when you guys "took over the portfolio". You guys jacked the price up so high in such a short amount of time that it is absolutely in no way a reasonable price. If you deem it unrentable then no one should be paying $1,950 for it. That's absurd. I called a total of 5 times in the span of a month and left a voicemail every single time. I was never even once able to reach a live person. So check your messages and you will have all the record you need. You guys were 100% aware of the condition of the home. Not only did you demand tons of photos of the inside and outside of the home every 6ish Months but you also did several walk throughs inside and outside. Each time you guys deemed it rentable. That is not looking out for senior citizens that is abusing their inability to fend for themselves. Your company should be ashamed of themselves as well as the owner of this property.

They don't respect your time…read more They scheduled a 4:30 showing for a unit and there were a few of us waiting to see it. Waited 15 mins, no one's there yet. Called the office number and told them about the situation and she said the person on the way is caught in traffic. Another 15 mins passed, still no one. It may seem like a minor problem but it just feels disrespectful. 30-45 mins of your time just wasted. These are the type of people you would be dealing with, if you choose to work with them. If it was the other way around, e.g. you're late on rent, I'm sure that they would quickly give you a fine.

I would not recommend renting from this company under any circumstance. If you already have, make…read moresure that you document everything related to your move out- they lied about damages (but I had taken photos and a video) and claimed that I turned in my key almost a week late (I dropped it off and handed it to them, so certified mail is probably the best option). I had to send weekly emails for two months before I got my deposit back. They did not perform any repairs while I was renting a very expensive unit, and would get annoyed if I tried to ask for any type of repair and would tell me how busy they were. There were lights out in the hallways, no lights on the stairs , ceiling leaks, and issues with appliances. I know we don't have a lot of options on the peninsula, but you will be better off with any other company.

From start to finish, a long road, Craig and his team have been an incredible gift to us. We are…read morefederal workers overseas and the decision to purchase, leading up to retirement, was daunting. Aside from the obvious challenges of buying from overseas, the aftermath was complicated, to say the least. When we first engaged Craig and his team at Mangold, we believed that very minor repairs/renovations would be required before getting renters in. As these repairs progressed, it became clear that the work would be much more involved. While we weren't even technically clients, since it wasn't possible to have renters in the house, Craig made numerous trips to our property to check on the status of the work. When the months kept dragging, Craig personally intervened with our contractor and kept things on track. Again, this was all without earning a penny from our property and went on for several months. The repairs that Mangold assumed were completed quickly and efficiently and renters were in literally within days of completion of the project. It was the best news we'd had about our house in 10 months. We could not be more grateful to Craig and his team. Aside from the technical work, Craig recognized how disconnected we felt from everything and maintained constant contact with us. Every time we had a questions or possibly just needed to vent about the financial and emotional strain of the situation, he was there to reassure us and offer sound advice. He's a true expert in real estate, contractor work, and customer service. Without him, the house would probably still be covered in scaffolding. Thank you Craig and Mangold Property Management!

Poor communication. It felt like they took the application money and then refused to answer any…read morefollow up questions about additional info they may need and by the two days it took for a response, they gave the apartment away

Run down property, building. Bad plumbing, electrical, and they go up on the rent every year 10%read more

Stay away from this amateur low quality property management company. They are rude, unhelpful,…read moreunresponsive, and do not take care of their properties. Generally the appliances are old and the property is not maintained. Also expect them to keep your deposit to pay for normal maintenance for normal wear from your stay. We lived in one of their properties for 7 years and they never fixed the rotten and deteriorating deck which was unsafe and my wife even fell through the rotten boards once. In general there is little upkeep of the property. Doors on garage were broken and not lockable and many valuable items were stollen. The roofs leak, apartments get flooded, sewers back up, and have the cheapest poorest landscaping possible. Yes things get fixed but just the minimum. Plus the husband and wife managers go out of their way to make your life unpleasant and miserable. They will not help you with apartment access even if you have a serious medical problem like a broken leg or back. If you are a renter go somewhere else. If you are a property owner expect A&D Property Management to let your property decompose and loose value and expect to pay a lot of money for the managers neglect once you go to a professional agency.

I am very satisfied with Cal Property management. They are very fast at processing the…read moreapplications. I got approved for a unit within one week and I was surprised at how fast they are. I highly recommend this to anyone who is searching for a place. Also the manager Susan and Staff are very friendly and helpful. They are the best housing property management I have ever known.

I would not recommend CPM based on my experience as a property owner. If I could, I would give them…read morezero stars. Throughout my time working with them, I felt that my concerns were not taken seriously and that tenant interests were prioritized over protecting my property. Despite a clear no-pet agreement, a dog was allowed on the property. I was informed that the tenants were advised by CPM to obtain a doctor's note identifying the dog as a "therapy" animal. Meanwhile, neighbors reported ongoing issues, including the dog behaving aggressively and attempting to get through the fence. At one point, I was told after an inspection that no dog was present. Later, when neighbors continued to report the dog being there, the explanation changed. I was told the dog belonged to the tenant's brother. Regardless, the dog remained on the property. The backyard sustained damage, and I was left responsible for repairs without additional pet fees being collected. There were also financial concerns. The rent increase never took place, I had to ask for it to be increased due to all of my expenses for the home going up. Additionally, despite the home being recently remodeled inside and out prior to tenancy, I continued to see charges for what I considered unnecessary repairs. I frequently had billing questions and accounting that didn't add up or make sense. Communication was another major issue. I was initially told by the business owner, Carrie, that neighbors would be provided with contact information in case of issues, but according to my neighbor, that never happened. I ultimately had to provide the neighbor with CPM's contact information myself so they could report the dog concerns directly. Working with the office staff was frustrating. It was often difficult to reach the assigned property management contact Susan Correa, and most of the time she did not have answers to my concerns. Eventually, I began emailing Carrie directly because I was unable to get clear answers. When I informed her that I intended to terminate services, I did not receive a response. Overall, I felt unsupported as a homeowner and dissatisfied with the service and communication. They do not care about your property, you have to advocate on your own! Based on my experience, I would highly suggest you to not pay this company for the WORST service!

Working with Amber was an incredible experience. From the start, she went above and beyond to make…read moresure everything was handled correctly, and her hard work did not go unnoticed! Selling a home can be a very stressful process, but having Amber in our corner made all the difference. She made everything so much easier to navigate, and we are all so grateful for her kindness, guidance, and for being such an amazing advocate for us. She truly goes the extra mile for her clients and stayed on top of every detail to get us to the finish line. We truly couldn't have done this without her! If you want an agent who genuinely cares and is absolutely amazing, I cannot recommend Amber enough!! We would give Amber and her team 10 stars if we could! If anyone is looking to buy or sell a home, we highly recommend Over the Moon Realty!

I would 100% recommend Amber as a buyer's agent! She knows all the right people in Pacific Grove to…read moremake both the offer and post-offer processes go smoothly - for us that included working with the listing agent, a property manager, city permits, insurance, and finance. No matter what the issue was, I could ask Amber to help take care of it and I just never had to worry that things were going to work out even though we live a couple hours away. And plus, she is just a really nice person. Recommended!