I was told by a dealership that our BMW x6 was in need of quite a few repairs. Took it to Penn and they did the two that were truly needed and charged less than half of what the dealership said it would cost! I'm taking it back to them this week for to look at another issue. read more

I've been taking my BMW's to Penn's since 2011. He's very knowledgeable and give great service. His daughter Kimberly is very friendly and sweet. read more

Penn Automotive: Thorough, Knowledgable, Informative, Fair, Reasonable, Always There for You, Simply the Best!!! read more

The ethics and professional courtesy here shows in everything they do. I came in to take care of some issues that I knew were being incredibly overpriced at another mechanic. They were much more reasonable and honest about the state of my vehicle. They fixed the issues that needed addressed and gave me honest recommendations for down the road. They have a professional and kind manner of talking to customers as well. They have earned my future business. read more

i called & asked if they could replace my lug nut bolts & they said no we cant do that okay so called repair shop , then she said they couldnt fit me in unit 2 weeks like what kind of bullshit (0 stars if I could) I was in no rush neither but seems like a lot of these so called car repair shops don't want money read more

Amazing customer service and repair. fixed my brakes after going to Big O 4 times and drove away with squeaky brakes. so happy with service and price! my new BMW mechanic!!!!!! read more

I was visiting in Edmond and my BMW Z4 had a slow oil leak. I needed to return home to Virginia in four days and the dealership was backed up. However, they recommended Penn Automotive. I called and they set up an appointed the next morning. When I arrived, I was greeted by the most friendly and knowledgeable woman. I felt we had been friends for years. She told me what they would check and later she called to tell me what was required and the cost which was more than reasonable. When the car was ready she called once again and repeated the charge she had indicated before. Again, I thought the value for the repairs was less than I expected. I picked up the car and she told me if I ever had any questions about my car to call them for advice. And she meant it! A first rate place. read more

HIGHLY RECOMMEND! I've had allot of mechanics work on my MINI and they've charged my allot. Overcharged me for sure. The Wonderful Family at Penn Auto have worked on my MINI twice blue and have done it at a way lower price than every other mechanic I've felt with. I can trust Penn Auto and you can too! They are truly professional and know what their doing. read more

Very nice people and every time I've brought our cars there they are always friendly and accommodating.

This place is incredible! I agree that the prices here are the best. Service is top notch. Quality is excellent. I have had many BMWs over the years and I wish I had known about Penn Automotive the whole time! They saved me over $300 on a window motor repair and over $1500 on a cooling system issues! Simply the best BMW service in town! read more

My BMW Only Goes To Penn Auto.My daughter and I take our Cars There. We Appreciate You and Your Staff Wanda read more

When I purchased my first BMW, everyone told me to take it to Phen at Penn Automotive for servicing. It was some of the best advice I've ever received, and I've continued to bring my next three BMWs to him. He has saved me from several misdiagnosed issues, and he charges significantly less. It is to the point that I'm hesitant to purchase anything except BMWs because I worry I won't find another independent shop as good as Penn Automotive. Be warned than Phen has a wicked sense of humor, and it's caught me unaware at times. I simply can't say enough good things about my experiences. read more

Penn Automotive is one of the Honest and helpful places you can take your car. I have known Penn for over 30 yrs he is the BEST and Care about People!! One guy gave him a 1 star rating because they had to schedule him an appointment and they did schedule him a appointment but he did not show instead of them being able to see him right away he wanted to go in front of other customers and another person wanted a oil change but the person had a Hyundai and Penn does not work on Hyundai they gave him a 1. Penn is the Best!! He Cares about his Customer!!! Thank You Penn read more

The best in the game! Papá is the best. Number 1 in Oklahoma City Nothing but honest and great work! read more

This place was referred to me by a friend and it looks a little shady on the outside but I will never take my car anywhere else! Jennifer has been really helpful and so is her family! Great customer service and they are pretty quick! My car never sits there more than a day or two. I can't get a better deal anywhere nor would I trust any other automotive then Penn Automotive! I recommend anyone with a German car to come here! read more

Best place to take a BMW! Very friendly, professional and willing to get your car in to accommodate your schedule! I'm very blessed to have a great mechanic for my 535! Thanks Phen! I feel like family read more

Good honest Repair Facility, highly recommended. Thank you for quality service

Whenever I think about getting my car worked on at a dealership I am reminded of the Seinfeld episode where they are all stuck at Puddys workplace. "First they stick you with the undercoating, rust-proofing, dealer prep... Suddenly you're on your back like a turtle." So I asked around when I needed some work done on my late 90's BMW. Two people highly recommended going to see Phen at Penn Automotive. The quote I got from the dealership was about 3 times the amount Phen did it for. Quality work and I was in and out in a day (had an appointment). He only takes checks or cash, so heads up. read more

Food: n/a Service: 5/5 Cleanliness: 2/5 Decor & Style: 2/5 Of all the car repair shops in the city, this is by far my favorite and the best one. Not only are they very cheap (about 30-60% off dealer rates!), but they have EXCELLENT service! The owner (Phen Ma) is extremely honest and he is also very funny. His assistants are great as well. They only take cash (which is why they their prices are so low), so make sure to plan ahead! They mainly specialize in BMW's but they work on Honda's as well. I've taken 1 BMW and 3 Honda's there and they have given excellent service each time. I've stopped going to BMW & Honda dealerships & Pep Boys since I've found Penn Automotive. The place is not very clean and the decor is old fashion looking, but for such great service and low prices it doesn't bother me at all. read more

Anyone who owns a BMW needs to go here. This place is amazing. The owner , his daughter and staff always professional, friendly and prices you can't beat anywhere else. I wouldn't trust my car to any other place. Thank you Penn Automotive read more

We have been using Penn Automotive for almost 4 years and would never take our BMW to any other mechanic. Yes, there is no posh coffee machine like the dealership but there is the most capable BMW mechanics in OKC. The staff and owner provide excellent service at a reasonable price. The staff never suggest services that are not due or uneeded. When you call you may have to wait a couple of weeks for service believe me it is worth the wait. read more

If you need work done on a BMW this is the best place to take it in the city. The owner, Phen Ma, described exactly what he was fixing and how it worked. Which for someone who doesn't know all the much about cars it was nice knowing what was being done to my car in easy to understand terms. They only take cash or checks so plan ahead. Hopefully I don't have to get my car fixed again, but if I do there is no question where I would take it. read more

Penn Automotive is the best place in OKC to have your BMW serviced. Good, honest, family run business. Would recommend to anyone.

Super helpful and trusting. He told me what really needed to be fixed as opposed to what BMW dealership told what they thought needed to be fixed. And to fix all what BMW quoted me, Penn was 3/4 less on the exact same things. read more

This place is absolutely garbage. It's dirty untidy and very uncomfortable like imagine what could happen if one of those homeless people thought it might be a bright idea to scratch somebody's paint well would you imagine that happened to me. It was scratched while it spent 2 MONTHS up there waiting for old phen to take a look at it and guess what he told me: BAD ENGINE NO COMPRESSION. Guess what it had 160 lbs of compression pretty weird huh so one night he called us being very hostile and refusing to admit he lied and proceeded to refuse to work on my car. Finally I took the car to Edmond motorwerks probably the cleanest shop I've ever seen and they had it fixed in just a couple weeks. The engine just ended up being slightly out of time. Now it runs great and phen probably still hates me lol, Anyway don't take your car here take it to motorwerks if it's anything that more difficult than simple to repair he doesn't have the knowledge to fix it read more

Penn Automotive - My car - Auto Repair Near Me - Oklahoma City, Oklahoma

This is THE place to take your BMW in Okc! Much, much, much cheaper than the overpriced dealership. Mr. Phen will tell you what's wrong with your car and how much it will cost to fix it upfront. He usually has our car fixed the same day we take it in too. Needless to say, we love this place and would definitely recommend him to anyone that owns a BMW! read more

we took a bmw upthere to check before purchase, they said it needs rear end, bad suspension, and may need transmission, not accurate diagnosis , they keep guessing, left the next day we took it to bmw dealership it was all part of maintenance it needs i dont recommend this place read more

I have been going to Penn Automotive for several years now and they always do an amazing job. They check to make sure everything is okay and they update you on what they find without trying to oversell you. They are trustworthy and very knowledgeable-they explain everything to me so I can understand why something may need to be fixed now or in the near future. They are always my first choice when it comes to anything with my car! read more

How often do you walk away from an auto repair thinking, "I love these guys!"? I have an older car, so repairs are a given. I have often taken my car in to other places and come away with a huge bill wondering if it all needed to happen. I had my car towed here, based on Yelp and Google ratings, and came away with a tiny bill, and a list of what should happen next, and in what order (also extremely reasonable estimates). They also replaced a turn signal bulb at no charge. Super classy, and thoughtful people. read more

super quick and a great job! it was raining the day i picked up my car and one of their guys helped me to my car and opened up the door for me. super nice people read more

I took my bmw x3 for several maintenance issues. Phen is very expensive, maybe not as expensive as the dealership but, most people tale their vehicles to the dealership for repair if their vehicle is still under warranty due to the prices. I understand I have a foreign vehicle but, I feel like phen didn't not want to make the price affordable because there aren't a lot of repair shops who works on foreign vehicles.:Some of the most common repairs are, window regulator $350 1 yr warranty, oil change $85, timing belt $250, tires $300. his prices were outrageous. one good thing is he has a very detailed diagnostic machine to yell him everything wrong with your vehicle, well initially that's $75. read more

Just took our BMW in for several things that needed repaired. They only had the car for a few hours. It's running great! No rip-offs here. Very honest people, great service, and decent prices. read more

I would say this is the best place to get your Bmw fixed. He's an honest person and gives you a fair price!!!

Honesty. Good work. Warranty. Simply honest good work for a reasonable price! What more can you ask for. $475 for a rear brake job, pads and rotor, that the stupid dealership wanted over $800 for. Simply Awesome. read more

Penn Auto is the best place to take your car!! They are so kind and always willing to help even when they are extremely busy. My whole family takes their cars there! Love and trust their work! read more

This place has saved me more money than any other business in OKC. I love this place and will go here for life.

It was good, I was a little skeptical because people see an old lady and they feel like they can rip me off, but prices were good and I consulted my cousins son whos a tech. The wait was a little too long and I had to wait for an empty seat. read more

This is by far the best place to have your BMW worked on. Service is perfect, price is way better than dealership. They are upfront and honest with you and explain what's wrong with your car in understandable ways. No complaints. read more

I highly recommend Penn Automotive, had a charging problem with my 330ci they replaced the voltage regulator on a Saturday, all is well. Great service at a great price, when have I been able to say that about a repair shop? read more

Fantasic service! The starter on my Toyota Tundra went out, so I googled Toyota mechanics in the area and Penn Automotive came up at the top with plenty of good reviews. Phen Ma, the owner, was there to greet me, and is a wizard at customer service. I owed the tow company $10 after my roadside assistance, but was out of cash. The towing service was going to charge me a $2.50 convenience fee to use a card which I had no problem paying, but Phen jumped in and paid cash to save me a miniscule amount of money. He then joked that he would charge me $50 for the interest, but of course he didn't. He got my truck repaired by the next day, and charged way under what the dealership would have charged. With his humor, excellent customer service, speedy repair, and very legitimate pricing, he has gained a customer for life. Thanks Phen! read more