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    Penn Station East Coast Subs

    2.8 (5 reviews)

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    7 months ago

    So disappointed in the fries today. They were old and soggy and burned. The birds aren't even eating them!

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    3 years ago

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    Subway

    Subway

    1.0
    (4 reviews)
    3.8 mi
    $

    Don't know what I was thinking even bothering you should have went to McDonald's or Wendy's or Taco…read moreBell or anywhere else! Well first off I tried to pre-order what my kids wanted so I wouldn't have to deal with dragging them along blah blah blah things like that it would barely let me get past the location as to where I wanted it picked up after I put the first sub on it would redirect me back I'm saying oops something's a miss here at this location not available right now. Okay so I pick a different location that's nearby because the two or three closest subways we're about to close in a half an hour figured I'll get it in just go pick it up it'll be ready yeah right! Again put it in the first sub for different location redirects me St oops can't do it on this one here either so I pretty much just gave up on kind of pre-ordered my s*** by this point I've only got maybe 15-20 minutes before they close but it only takes me maybe five to get there! So I rushed down the road thinking that you know it's close but should be good no problem I go to up to the counter all they were doing was bitching and whining and complaining about everything a man came in almost a minute behind me she asked him if we were together he said no she said well this is my last customer I'm not taking any more for the evening that was a good 10 minutes before they were even supposed to be closed and denied him service and then continued to let me stand there and not addressing me as to what subs I would want. Of course the whole reason I went there was because my son wanted a meatball sub nope they pulled the meatball pan at 8pm ooooook wow how hour before closing time uuuummmm well can I just get a pizza sub she just stairs at me, I'm like u know pizza sauce pepperoni cheese toasted.... She looks at the other lady as she's stirring what looks like meatballs in marinara sauce and goes can we do that the sauce is still a little warm. I just stair blinking at them like wtf. Last goes uhhh no I told you the meat balls were put away in the cooler for the night. Ahhh alrighty then so no pizza subs or pepperoni the 2 most kids friendly subs they have cool that's awesome. So I just went with a plain nothing on it spicy Italian just pepperoni salami and provolone cheese not toasted so I can take it home and at least try and make it into something he actually wanted to eat not that it was very much since they only put maybe six slices of each on the sandwich it was pathetic on top of charging me for an actual spicy Italian when it was not really anything massage no nothing just nothing almost $7 for that sub f****** seriously should have at least added an extra meat for the hassle!! And then my daughter is one of the rotisserie chicken toasted with provolone lettuce tomato on both of them one of them wanted bacon and all of that had to repeat myself multiple times as to who what when where of what kind of chicken I wanted and needed. I got 2 of each cookie plus 1 extra white chocolate macadamia cookie because thier was only 3 left off that kind. So I go just throw that last white Mac nut in too so it don't go to waste and get tossed out. You'd think she'd give me a deal or bulk price for the 9 cookies I ended up getting or at least that last one for free since it looked sad dry and pathetic anyway and about to be thrown out.....oh hell no!! Absolutely zero customer service, any good that is, and fucking changed me each cookie separately which totaled $8.01 just got 9 cookies. When they have a cookies by the dozen on their menu on their website 12 for 7.99 so the bitch ripped me off on top of all the hassle and no brain service that I had to pay a total of $35.56 soooo pissed and will never go back there to the one in Wooster Ohio on market st!!

    You are better off with Jimmy John's at the prices that Subway charges. You will also get far…read morebetter food and far better service. Don't order here unless you know exactly what you want. Don't go around lunchtime during the weekday, if you get the manager she does not listen to exactly what you say (I referenced the Fritos enchilada flat bread twice before ordering, I was given it on a sub bun that I did not request.) and then she will deny that you said it different when you call back to complain. In short the food is overpriced (almost $8 for a foot long), the portions are too small, and you can do a lot better if you're looking at this review.

    Buffalo Wild Wings

    Buffalo Wild Wings

    2.4
    (42 reviews)
    0.1 mi
    $$

    This place has the worst customer service I've ever had. There were 3 times that stick out the…read moremost. On one occasion, our server was too busy cleaning and trying to get finished with her stuff so she could go home to get us refills. We waited about 15 minutes for refills and I ended up getting it myself. Even after one of the other servers gave her a talking-to about that, she still continued to clean for about 5 minutes before ever coming over to our table to give us a fake apology. On another occasion, we ordered for take-out. We were told ten to 15 minutes. We got there around the time it should have been done only to wait an additional 25-30 minutes to finally receive our order. Not only was our food not done, one girl went to check on our order and never came back. My fiance ended up having to walk into the kitchen to get somebody's attention. When we finally got our order and I found out we had to pay full price for our order being 30 minutes late and the rude service, I went into the store to speak to a manager. There was no one at the counter to greet me, so I ended up having to walk back to the bar and asked the bartender to get the manager. Finally the manager came out and I asked her for a refund. She didn't seem apologetic at all but I did end up getting a refund. The most recent time, our server never came to check on us or to give us refills. She had 2 other tables she would check on and she completely ignored our table. While waiting for our refills, she proceeded to sit down with her friends in a booth about 8 feet away and have a good ol' time chatting away and not doing her job. She literally took our orders, gave us our drinks and food, and never came back. We complained to the manager about the service and all the other times we've had bad service there and he was very apologetic and gave us coupons. The current manager is very polite and listened to our problem and actually seemed to care. He informed us that they are going to be doing something about all the bad service because there have been lots of people complaining about it. I'm not sure if he was the general manager or a shift manager but I really hope he fixes the situation. Not every server there is bad. We've had some good ones but the bad ones really have an effect on your dining experience. On a positive note, the food is very tasty and the atmosphere is nice. It's a nice place to come hang out after work for wings and a beer or to hang out with friends. One thing I have an issue with is the tiny amount of sauce they put on their wings, but I just ask for extra sauce. Despite the sometimes awful service, I highly suggest eating here.

    Writing as it's happening, waited exactly one hour from order and still no food. Beer refill took…read more11 minutes. I'd block out your whole day if you plan on attempting to eat here. Better yet, show up at opening if you want a chance at getting supper on time because they will seat and serve multiple tables around you before you even get your appetizer.

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    Buffalo Wild Wings

    Penn Station East Coast Subs - cheesesteaks - Updated August 2026

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