Oriental rug had animal stains. I did not know if they could get all stains out. However, carpet…read morecame back looking worse than when they took it - plus, stinks of strong cleaning fluid. Paid $572.40 to ruin carpet totally.

I drop off the rug on July 22nd. Estimated time was 2-3 weeks( rug needs to dry out. 3 weeks later…read moreI called them and I was told the rug was not washed YET!!! (3 weeks later!!!) because they don't have a proper detergent (REALLY??? - no-one told me that when we drop off the rug. They called me next day and said they washed the rug and you can pick it up 4 DAY LATER!!!! really?? what about 2-3 weeks that I was told it takes this time cause the rug has to dry out. we picked up the rug 5 days after they washed it and it looks awful, has a weird smell, does not look clean or washed, still WET in some spots. Have no idea who writes those positive reviews. paid $200. now I have to shop for a new rug.

The service was ok. Rugs were left very very wet for almost two days. The rugs seemed to be…read morecleaned but I really didn't see a huge difference.

Great job. Highly recommend them. Very professional and was a pleasure to do business with them…read more Reasonable pricing too.

Always quality service! Easy to make an appointment. They get rid of the stains our dogs make.read more

Excellent service, pleasant & efficient technicians! The company was able to accommodate my request…read moreduring a holiday week. I highly recommend them, my worn carpets & upholstery look fresh & clean.

Great experience with National Rug Cleaners! The whole process was easy and professional from…read morepickup to delivery. They removed stains I didn't think would come out and brought the rug back looking fresh and vibrant. You can tell they really know what they're doing and take pride in their work. Fair pricing, good communication, and excellent results. Highly recommend I'll definitely use them again!

My company recently didn't work at a customer Home and accidentally one of my employee spilled…read moresomething on the carpet in the basement. We contacted National rug cleaners and they were the first to respond and send their team to remove the dirty stain from the carpet, I was very impressed by the professionalism and the result of the carpet cleaning. I highly recommend to use National rug cleaners for anyone looking for a reliable, reasonable priced company.

OMG. Mike and his remarkable team jumped in to deal with a burst water line on my street that…read moreflooded my basement and those of my neighbors. They responded immediately to deal with the ruined rugs, wet drywall, and everything else when I was completely overwhelmed. They came back every day to check the fans and dehumidifiers and were so pleasant and understanding while they did so. Their fast response ensured that my path to a dry basement was a smooth one. AND, they came in under the initial quote. I simply cannot recommend them enough. THANK YOU!

My family needed help getting our grandmom's room sanitized after she had a pretty serious fall. It…read morewas a small job, but we didn't have any able bodied family members available to help at the time. And we wanted to call a professional because the job involved bodily fluids. Pro Action Restoration were very understanding and helpful on the phone. Their response time was incredibly quick and they got the job done right. They went above and beyond. It gave our family peace of mind knowing grandmom has a clean room to come back to when she's discharged from the hospital. I highly recommend this company.

I got a 2 hour cleaning session from one of those daily deal sites. The people who came in on…read moreFriday were very nice, but I'd be lying if I said I was impressed with their work. For starters, the 2 of them spent the entire first hour in my kitchen, which is incredibly small. As a result, it felt like they rushed through the rest of my apartment. When they left I looked, and at a glance it looks like they did great work. However it soon became apparent that they didn't move the furniture when cleaning the floors, dusted around things, and really just kind of half-assed it. It was nice to have someone else do the cleaning, but I thought I was getting a my place professionally cleaned. I'm not thrilled to have paid for a job that I could have easily done myself.

I am apoplectic. I just discovered that, despite claiming to vacuum the radiators - knowing that…read moredust was our major concern, and the reason we were hiring cleaners - they did not even LIFT UP the lightweight cover on the bathroom radiator. When I say this thing is light, I literally mean that a baby could lift it. It doesn't go all the way down to the floor. This is on top of the several other areas I noticed that they had not cleaned. It is so sad that these people are out there giving green businesses a bad name. No chemicals at all would have been needed to just lift that light, little cover.

Great prices, but for a reason. They did a terrible cleaning job on my VERY expensive RH rug…read more Although my rug was soiled from wear over the years, I came home with more water stains, burns, and just misc. stains then I had before (see photos). They offered to deep clean once more but only managed to get a small percentage of their own water stains out. I explicitly told them to swatch their cleaners on a small portion of my rug prior to cleaning the whole thing to see how the rug would react to their cleaning products. They did not listen to this advice and ended up ruining the fibers of my rug and tinting it completely yellow instead of off-white/grey. ALSO - tell me why after 2 FULL DEEP CLEANINGS. I come home and try to remedy / spot clean a noticeably yellow stain - and I get soil on my towel? Can someone explain this to me? I now have a damaged rug that I can no longer use in my home. I advise you to take your business somewhere else if you have an expensive rug that needs cleaning. It'll cost you more then you think...

Great service. Highly recommended. They cleaned two rugs for us. Muhammad and the team are total…read morepro's every step of the way from clear communications of a pricing estimate by email, picking up the rugs from our home in Gladwyne PA within the estimated window and then delivering the rugs back to us 2-3 weeks later, all as expected. Our rugs are rejuvinated and look great. We should have had them cleaned sooner. We will definitely use Rug Professionals the next time.

Two techs were sent to my apartment by my property manager to clean up a flood in my bathroom while…read moreI was at work. 1 tech threatened my service dog on camera that "he's about to hit her with a mop" as soon as he opened the door bc he was afraid of her. My dog is WELL BEHAVED and barely looked in his direction. Called the company and the manager did not see that considered as a threat after reviewing the video footage. She called me back stating the man has dogs of his own. Maybe little pomskis but when you rearrange my furniture to not walk directly past my dog, that doesn't seem like a dog owner. Steer clear of this company and having their janitors in your homes, especially unattended. They cannot be trusted and the manager will do nothing about it. I will not stop until the company understands that they should screen their employees and sees how wrong this is!!!! Not to mention, I also caught him on camera saying he was looking for snacks laying around. Possibly to give my dog.

I want to send a very special thank you to Miguel, Troy, Harrison and Frank over there at CleanTech…read morefor servicing our office space this week. We had a very important client group visit our firm for a series of meetings and networking opportunities and we received many compliments on the look of our office, after they found out, that we haven't renovated in the space in 11 years. I was happy to tell them, that you guys have been servicing our 8 floors, before and after the renovations to achieve the quality upkeep of our space. You guys are the best, for real and thank you all over there for being our carpet, paint and hardwood specialist. All the best, John B. McFarland, II jmac